דרושים Support Engineer ב-Ireland

Providing Level 2 technical support across the Guardium security platform. Coverage during EMEA timezone hours as well as coverage for offshift -weekend call out. Ensures support requests from clients are...

Good understanding of ETL. Good understanding of Linux (disk management, memory management, permissions). Good understanding of Networking concepts (DNS, TCP/IP, DHCP, HTTPS, etc.). Be able to read and understand SQL,...

Comfortable interacting with all levels of customer and Salesforce management. Ability to multi-task and perform effectively under pressure. Critical thinking and problem solving. Database and relational data structures. Familiarity with...

Learn and use groundbreaking technologies. Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs. Interact with leading engineers around the world. Leverage your extensive customer support...

BASIC QUALIFICATIONS Experience maintaining software systems or related fields. Experience with monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar). Solid understanding of Linux and networking fundamentals. Experience decomposing...

Job DescriptionKey Responsibilities:Own the complete end-to-end customer support experience.Provide prompt, detailed analysis of technical challenges and business issues.Deliver great customer support experience to each customer case.Solve technical issues and Integrations,...

DESCRIPTIONAWS Premium Support為全球客戶提供專業的技術建議，協助他們於AWS雲端平台達到商業目標。身為AWS Premium Support的團隊成員，您將接觸到最先端的技術，並與重要的企業客戶及內部工程團隊直接合作。您想加入全球最大的雲端運算公司嗎？您希望成為新世代的雲端專家嗎？您有興趣協助客戶更有效的改善流程嗎？歡迎加入我們！【選擇Premium Support團隊】團隊：您將與一群對雲端運算充滿熱情及才能的同事合作，與客戶共創價值。職涯：我們為員工規劃完整的發展計畫，協助您在組織內達到職涯目標。訓練：公司具備豐富的訓練資源，讓您可以於工作中成功，同時培養原有領域及全新知識。工作：我們注重工作生產力與靈活性，Premium Support員工可根據發展階段及需求和主管討論合適的工作地點選項（辦公室/遠距/混合）。部門遵循follow the sun模式，夜間時段會交接給其他國家的團隊。您沒有on call的需求，但可能會於週二 週六或週日 週四工作。 Career development: We promote advancement opportunities across the organization to help you meet your career goals. Training: We...