דרושים India, Gujarat, Gandhinagar

Process Overview

The Process Management CoE GBS team functions as a Center of Excellence to provide strategic and innovative advantage to Bank of America through Process Design, Data Insights and Process Excellence, Process Automation Work-streams.

Responsibilities

• Conducting data analysis, validation, and mapping of OpEx ideas in GRM
• Creating a detailed report of data analysis, validation, and mapping of GRM Initiatives/tech strategy
• Making abstract data easily understandable.
• Evaluating and enhancing existing systems.
• Collaborating with multiple teams to enable seamless integration with new systems.
• Creating database queries to assess the effects of different systems.
• Maintaining complex Tableau reports for scalability, extensibility, improved performance, manageability, and reuse.
• Providing insights about improving or automating processes and adding value to the team.

Requirements

Graduate (Preferably BCom Graduate)

Experience Range

2-6 Years

Foundational skills*

• In-depth knowledge of Microsoft Excel, including pivot tables and macros.
• Strong MS Power Point Skills
• Experience in developing, managing, and maintaining Tableau-based dashboards.
• Working knowledge of SQL, normalization, and rational databases.
• Experience with using query and reporting analysis tools.
• Understanding of advanced statistical functions and calculations.
• Ability to interpret dashboard structure.
• Strong communication and collaboration skills.
• Project management skills.
• Strong Written and Oral Communication
• Ability to follow up with issues and summarize discussions.
• Ability to communicate clearly, effectively, and work well with people at all levels.
• Ability to manage multiple projects and direct the effort of others.

Desired skills

• Speaking / presentation skills in a professional setting
• Ability to communicate clearly and effectively, and influence others.
• Ability to produce high quality technical documentation.

Work Timings

11:30 am - 08:30 pm IST

GGM / GIFT

Process Overview*

.

Responsibilities*
Key responsibilities include:

• Support and maintain critical mainframe applications for mortgage and vehicle servicing.
• Execute application development, enhancements, and issue resolution.
• Collaborate with CIO partners to understand goals and provide appropriate technology solutions.
• Ensure code quality through reviews and unit testing.
• Manage Build & CI pipeline tools and design end-to-end CI/CD workflows.
• Utilize structured project management methodologies, including Agile, and tools like JIRA.

Education*

• Graduation / Post Graduation

Experience Range*

6 to 8 years

Foundational skills*

• 6-8 years of development experience with COBOL, VSAM, DB2, JCL, Eztrieve, SAS, CA-7, and Assembly language.
• 6+ years of hands-on experience in CICS.
• 6+ years of experience with setting up MQs and CICS Webservice Integration with midrange platforms.
• 6+ years of experience with code quality, code review, static analysis, and unit test tools.
• Experience in Build & CI pipeline management tools, including designing and executing CI/CD workflows.
• 6+ years of experience with Endevor or ISPW code management tools.
• Experience with Agile project management methodologies and tools like JIRA.

Desired skills*

DB2,Assembler, Knowledge on Systematics

9.30 am to 6.30 pm regular working hours

Job Location*:

GIFT City / Chennai

Job Description

Individuals will be part of the GBS - GCOR - Compliance Information Barrier Surveillance group supporting one of the global regions AMRS, EMEA and APR. Individual will be responsible for monitoring trading activities across multiple asset classes for market abuse. The individuals will also be responsible for investigating potential compliance/control room issues with multiple levels of management for appropriate disposition.

• Band: 6
• Sub Band: 6A (Senior Manager)
• Role: Individual Contributor (IC)

Responsibilities

• Manage global projects aligned in scope to Global Business Services IBS team and ability to handle multiple projects (Global/Local) in a dynamic environment.
• Management, execution and reporting of the Quality Assurance analysis and results.
• Participate in periodic review and update of test scripts.
• Bi-monthly interactions with Control Room/Line of Business Compliance and EAC supervisory management with regards to escalations, change in the regulatory environment
• Create and maintain escalations inventory and understanding of the GFCC/AML Filing process.
• Identify, aggregate, report and escalate compliance risks, issues, and surveillance enhancements.
• Participate in the parameter recertification process for the IBS surveillances.
• Enables smooth migrations of work to GBS from onshore and maintaining/creating LOB confidence for the GBS team.
• Create and present LOB/GBS Executive presentations, including routine and monthly business reviews.
• Experience communicating with a broad cross-section of executives and business partners with strong organizational, presentation and influencing skills.
• Ability to train and set up a strong, fungible /Cross trained pool of resources within the GBS IBS team.
• Perform peer Quality check and report issues concerning surveillance closures.
• Perform trade surveillance on restricted and watch listed securities.
• Obtain deal updates (from Investment Bankers) – when needed for watch list reviews.
• Conduct trade surveillance to monitor market abuse across asset classes (equity, fixed income, and derivatives trading).
• Monitor trading activity using various exceptions-based reports.
• Managing day to day process requirements.
• Investigate potential compliance issues with management and document findings.
• Work with the global compliance teams to document findings.
• Analyze and organize data, identifying any trends in a timely manner.
• Maintain accurate, organized, and current compliance records and documentation in a manner consistent with the department’s needs.

Education

• Post-graduate in any field

Experience Range

• 5+ years of experience in Information Barrier Surveillance
• 10 years of experience in Trade Surveillance

Process Overview*

Job Description*.

Develop solutions and processes for delivering features based on their knowledge of design and architectural patterns and Agile practices. Ensures the system design and requirements are aligned to achieve desired business outcomes. Provides expertise through experience with multiple and complex software implementations and has developed knowledge for a number of technical competencies. This position supports a Tier 1 pricing application called PIPER that sets interest rate and fee pricing for the Consumer Bank.

Responsibilities*
Key responsibilities include:

• Develops, enhances, debugs, supports, maintains and tests software applications that support business units or supporting functions.
• These application program solutions may involve diverse development platforms, software, hardware, technologies, and tools.
• Participates in the design, development, and implementation of complex applications, often using new technologies.
• Serves as a fully seasoned/proficient technical resource.
• Will collaborate with external programmers to coordinate delivery of software application.
• Routine accountability is for technical knowledge and capabilities.
• Works under minimal supervision, with general guidance from more seasoned consultants

Requirements

Any Graduation / Post Graduation

Experience Range*

8 to 10 years

Foundational skills*

JAVA, Angular, JavaScriptJ2EE/Spring Boot, OpenShift,Oracle SQL/PLSQL

11:00 AM to 8:00 PM

Job Location*:

GIFT City / Chennai

Process Overview*

Job Description*.

Develop solutions and processes for delivering features based on their knowledge of design and architectural patterns and Agile practices. Ensures the system design and requirements are aligned to achieve desired business outcomes. Provides expertise through experience with multiple and complex software implementations and has developed knowledge for a number of technical competencies. This position supports a Tier 1 pricing application called PIPER that sets interest rate and fee pricing for the Consumer Bank.

Responsibilities*
Key responsibilities include:

• Develops, enhances, debugs, supports, maintains and tests software applications that support business units or supporting functions.
• These application program solutions may involve diverse development platforms, software, hardware, technologies and tools.
• Participates in the design, development, and implementation of complex applications, often using new technologies.
• Serves as a fully seasoned/proficient technical resource.
• Will collaborate with external programmers to coordinate delivery of software application.
• Routine accountability is for technical knowledge and capabilities.
• Works under minimal supervision, with general guidance from more seasoned consultants

Requirements

Any Graduation / Post Graduation

Experience Range*

8 to 10 years

Foundational skills*

JAVA
,Angular,Spring, Spring MVC, Spring Batch or Quartz on JBoss. Or Spring Boot, SOAP or RESTful web services

Eclipse or IntelliJ IDE, Maven, Junit

Desired skills*

Good to have – OpenShift, Kafka

11:00 AM to 8:00 PM

Job Location*:

GIFT City / Chennai

Process Overview*

Wholesale Lockbox involves Supplemental /Check Keying which is data entry of information from images of checks and associated documents. Process receives images of invoices, corresponding checks & other account receivables documents from wholesale client remitters. This data is extracted and scanned in 7 wholesale lockbox sites and the data made available to GBS is restricted to those accounts that have been coded "remote-eligible". GBS Associates access dedicated VICOR workstations to key this information according to Standard Operating Procedure OR client special instructions

Job Description*

• Process transactions as per SOP & Customer Instructions
• Ensure that the quality of the transactions is in compliance with predefined parameters
• Ensure to meet the metrics laid down by the process
• Identify potential areas for process improvements & highlight the same to the TL/AM
• Ensure adherence to established attendance schedules

Responsibilities*

• Process transactions as per SOP & Customer Instructions
• Ensure that the quality of the transactions is in compliance with predefined parameters
• Ensure to meet the metrics laid down by the process
• Identify potential areas for process improvements & highlight the same to the TL/AM
• Ensure adherence to established attendance schedules

Requirements*

• Education* Graduation of any stream

Experience Range* :-0-3 Years

Typing skills with 40 wpm with 95% accuracy

Work Timings*

Rotational Shifts & Rotational Weekly offs

Job Description*

• Responsible for the review and update the client’s information in the client’s profile on brokerage accounts.
• Update “Trusted Contact Person” information requested by the client.
• Responsible to interact with LOB and Branch Offices via email.
• Provide a high level of quality service, support, and responsiveness to clients of Merrill Lynch, internal clients, and communicate effectively with branch & LOB.
• Prepare Deceased Customer reports for different stakeholder

Responsibilities*

• Responsible to meet SLA and take ownership to complete the task.
• Interact with LOB and Branch Offices via email.
• Keep focus on accuracy and deliver error free work

Requirements*

• Change orientated – can identify workflow/systems inefficiencies and come up with new ideas for improvement
• Creative and analytical approach to problem solving
• Strong communication and interpersonal skills and ability to change communication style based on the audience
• Strong knowledge in MS Office products including MS Excel, PowerPoint
• Attention to details and drive for accuracy
• Ability to work well under pressure
• Basic knowledge of six sigma and MIS
• Strong operational know how and understanding of end to end process delivery
• Strong on customer centricity and approach to improve processes and better customer experience.
• Flexible in shift timings as we follow evening shifts only

Minimum Graduate, commerce stream preferred

Experience Range*

2-4 Years

Foundational skills*

• Good communication, verbal/written both and listening skills. Basic understanding about Wealth Management and Investment Products, Banking operations & finance, strong analytical skills with great attention to details to perform the document review and reconciliations, Organized and able to multi-task in a fast-paced environment

Desired skills*

• Highly motivated able to work independently, Excellent interpersonal skills, positive attitude, team-player, Willingness to learn and adapt to changes.

Work Timings*

Shifts:
11:30 to 20:30 (subject to change as per business requirement)

Fixed Saturday and Sunday Off