דרושים Senior Lead Product Manager – Human Resources Ai ב-Wells Fargo ב-United States, Phoenix

In this role you will:

• Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business; This includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially
• Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives
• Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience
• Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience
• Mentor and guide talent development of direct reports and assist in hiring talent
• This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below

Required Qualifications:

• 4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of leadership experience

Desired Qualifications:

• Management experience including hiring, coaching, and developing direct reports
• Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success
• Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives
• Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment
• Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business
• Experience building and maintaining effective relationships with customers, internal partners and within the community
• Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers
• Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking
• Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention
• Ability to interact with integrity and professionalism with customers and employees
• Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, or military experience working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

Job Expectations:

• Ability to work a schedule that may include most Saturdays
• Ability to travel in assigned geography up to 50% of the time during the first 6 months, depending on location
• This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website(http://fedregistry.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
• This position is not eligible for Visa sponsorship

Position Location(s):

• 3102 E Camelback Rd Phoenix, AZ
• 20369 N 59th Ave Glendale, AZ
• 6695 W Bell Rd Glendale, AZ
• 8900 N 7th St Phoenix, AZ
• 655 E Thunderbird Phoenix, AZ
• 8281 W Lake Pleasant Pkwy Peoria, AZ
• 850 E Greenway Pkwy Phoenix, AZ
• 7510 W Bell Rd Glendale, AZ
• 3402 W Bell Rd Phoenix, AZ
• 5050 N 24th Street Phoenix, AZ
• 707 E Glendale Ave Phoenix, AZ
• 5033 N 7th Street Phoenix, AZ
• 2123 W Happy Valley Rd Phoenix, AZ

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role:

As a key member of the team, you will ensure alignment with HR Product and Portfolio Management standards and best practices. You will work closely with cross-functional partners across HR, Legal, Technology, and Risk to deliver scalable solutions using platforms such asand.

In this role, you will:

• Lead cross functional teams to strategize, plan, and execute a variety of programs, services and initiatives

• Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate

• Review strategic approaches and effectiveness of support function and business performance

• Perform assessments through fact finding and data requiring creative approaches to solving complex issues, and develop appropriate solutions or recommendations

• Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans

• Collaborate and consult with members of the Business Execution team and team leaders to drive strategic initiatives

• Influence, guide and lead less experienced Strategy and Execution staff within the group

• Facilitate decision-making and support implementation of strategic plans.

• Serve as the primary liaison between business stakeholders and technical teams, translating complex HR needs into scalable product solutions.

Required Qualifications:

• 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• HR Systems experience (e.g., Workday, Workday Extend, Peoplesoft, SAP, ServiceNow, Oracle, or similar) preferably in a global environment with multiple integrations

• Analyst experience configuring and supporting HR systems, preferably Workday HCM/ServiceNow

• Experience with ServiceNow HR Service Delivery application (HRSD)

• Experience with Workday and ServiceNow integrations

• Experience with HR data and reporting including ServiceNow reporting and dashboards

• Experience operating in an Agile environment and/or strong knowledge and understanding of Agile

• Experience leading and facilitating workshops and discussions to meet client objectives and desired outcomes

• Experience driving the requirements process with both technical and business partners

• Experience interpreting business and technical needs and translating them into user stories

• Experience managing complex technology projects and presenting to multiple levels of management

• Ability to operate as part of cross functional work streams to execute projects with quality and on-time

• Knowledge of HR business processes

• Excellent verbal, written and interpersonal communication skills

• Strong organizational, multi-tasking and prioritization skills

• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment

• Ability to work in a fast-paced, collaborative environment.

• Willingness to adapt to changing priorities and business needs.

Job Expectations:

• This position offers a hybrid work schedule

• Relocation assistance is not available for this position

• This position is not eligible for Visa sponsorship

• Up to 5% travel

Posting Locations:

• Phoenix, AZ

• Charlotte, NC

• Minneapolis, MN

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role:

, to join the Human Resources (HR) Transformation & Products Team. This is an exciting opportunity to partner with HR and business leaders across the company to tackle complex problems and develop AI solutions leveraging in-house and SaaS based applications. This role is responsible for HR AI product vision, roadmap, and delivery of solutions. Focus is on developing AI solutions for HR related needs across employees, managers, and HR professionals. This role will help improve HR’s ability to provide summarization as well as open-ended query of the data sets to answer questions and provide insights directly to functional areas of HR as well as directly to leaders.

In this role, you will:

• Advise leadership to develop or influence business plans, business requirements, direct product design and implementation for complex HR business and technical needs.
• Oversee overall product management and strategic focus for the most technical, complex, and diverse HR products and services.
• Lead the strategy and resolution of complex and unique challenges requiring in-depth understanding of potential synergies, opportunities companywide.
• Deliver solutions that are long-term, large scale, and require consideration of global market dynamics, trends, regulatory impact, and risk management.
• Provide vision, direction, and expertise to leadership on implementing innovative and significant business solutions that are strategically focused.
• Define the HR AI product vision, set priorities, establish goals, and guide teams in designing, developing, and delivering technology updates and vendor relationships.
• Manage processes and routines needed to ensure that the product predictably delivers value, adjust planning in situations that may include financial, control, or process roadblocks.
• Inspect pre-release progress, recommend changes, and ensure timelines are met.
• Develop and monitor product roadmap and key performance indicators, identify improvement opportunities, and ensure regulatory and policy compliance.
• Ensure cross-functional dependencies and business readiness needs are articulated, managed, and addressed to successfully execute work with quality and on-time.
• Engage with leaders, stakeholders, subject matter experts, scrum masters, project managers and delivery team companywide.
• Serve as an expert advisor to executives on complex, visible, and diverse solutions.

Required Qualifications:

• 7+ years of Product Management, product development, strategic planning, process management, change delivery, or agile product owner experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 3+ years of AI product experience, including a strong understanding of GenAI, natural language processing, machine learning, and agentic AI concepts as applied to HR workflows and decision-making
• 3+ years of HR Systems (e.g., Workday, Peoplesoft, SAP, ServiceNow HRSD, Oracle, or similar) experience in a global environment with multiple integrations
• Proven experience leading AI-driven initiatives in the HR domain
• Experience applying AI tools for sentiment analysis and summarization of data to drive insights and decision-making
• Experience consulting, implementing, and owning Human Resource products and tools.
• Experience leading scrum teams in an Agile environment and strong Agile knowledge.
• Experience influencing and managing cross-functional work streams to execute initiatives with quality and on-time
• Experience working with cross-functional teams including data science, engineering, and HR business partners to deliver AI-powered solutions
• Experience leading and facilitating workshops and discussions to effectively gather requirements and achieve a detailed understanding of client objectives and desired outcomes
• Experience integrating systems with third-party service vendors
• Familiarity with ethical considerations and data privacy regulations related to AI in HR contexts (e.g., GDPR, EEOC compliance)
• Ability to translate complex AI concepts into actionable HR strategies and communicate them effectively to non-technical stakeholders
• Excellent verbal, written and interpersonal communication skills
• Ability to collaborate and partner with senior executives/leaders
• Ability to leverage leadership acumen to build credibility and direct matrixed resources in a fast-paced and constantly evolving environment

Job Expectations:

• Ability to travel up to 10% of the time
• This position offers a hybrid work schedule
• Visa Sponsorship is not available for this position.
  

Locations:

• Charlotte, NC
• Minneapolis, MN
• Phoenix, AZ

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

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Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Evolve the HR Portfolio and roadmap in partnership with Product leadership, HRIS, our HR business owners, and other stakeholders across the business

• Work closely with business partners to evaluate business requirements, plan projects, and participate in efficient development, delivery, and deployments

• Function as the highest-level internal consultant within technology and business groups by building and/or re-engineering HR technical and business processes and tools for greater efficiencies with significant impact to the business

• Lead the planning, support, and execution of user acceptance cycles, including identifying and documenting all relevant test scenarios and test cases

• Produce effective documentation to capture and communicate business process and requirements in the format of business process flow diagrams, data flow diagrams, data definition documents, decision trees, logic diagrams, requirements documents, and user experience flows

• Influence, guide and lead less experienced Strategy and Execution staff within the group

• Lead and facilitate workshops and discussions to effectively gather requirements and achieve a detailed understanding of client objectives and desired outcomes

• Drive requirements, incorporating product expertise and industry knowledge to discover and validate what has real value to the business

• Partner with client area to execute planning, conducting, and directing the analysis of overly complex business problems to be solved with automated systems (i.e., ServiceNow, Workday)

• Manage multiple stakeholder groups including global business teams, risk management, compliance, legal, data privacy

• Own and execute on system administration for Workday/ServiceNow, including configuration, business processes, security & compliance, notifications, auditing, and data quality management

• Drive and maintain capability-specific, vendor-led releases and system enhancements, including the configuration and development of new features, deploying enhancements, as well as creation and execution of test plans, user acceptance and regression testing

• Assist in decomposing epics into effective user stories

• Maintain task status in JIRA or similar Agile management tool

• Work with user groups to resolve questions, assess user needs, and recommend changes

• Ensure cross-functional dependencies are articulated, managed, and addressed to execute projects with quality and on-time

• Contribute to delivering solutions that are long-term, large scale, and require consideration of global market dynamics, trends, regulatory impact, and risk management

Required Qualifications:

• 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 3+ years of HR Systems experience (e.g., Workday, Workday Extend, Peoplesoft, SAP, ServiceNow, Oracle, or similar) preferably in a global environment with multiple integrations

• 3+ years of analyst experience configuring and supporting HR systems, preferably Workday HCM/ServiceNow, or similar human resource management software

• 1+ years of experience with ServiceNow HR Service Delivery application (HRSD)

• 1+ years of experience with Workday and ServiceNow integrations

• Experience with ServiceNow reporting and dashboards

• Experience operating in an Agile environment and/or strong knowledge and understanding of Agile

• Experience leading and facilitating workshops and discussions to meet client objectives and desired outcomes

• Experience driving the requirements process with both technical and business partners

• Experience interpreting business and technical needs and translating them into user stories

• Experience managing complex technology projects and presenting to multiple levels of management

• Ability to operate as part of cross functional work streams to execute projects with quality and on-time

• Knowledge of HR business processes

• Excellent verbal, written and interpersonal communication skills

• Strong organizational, multi-tasking and prioritization skills

• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment

Job Expectations:

• Preferred locations: Charlotte, NC; Minneapolis, MN

• This position offers a hybrid work schedule

• Relocation assistance is not available for this position

• Ability to travel up to 5% of the time

• This position is not eligible for Visa sponsorship

Primary Posting Location:

• Phoenix, AZ

• Charlotte, NC

• Minneapolis, MN

Posting Statements:

• This position offers a hybrid schedule

• Relocation assistance is not available for this position

• This position does not offer Visa sponsorship

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Manages the sale of products or services within a specified district or territory. Selects and develops sources, leads and contacts. Works with marketing teams to generate targeted sales programs, including telemarketing, direct mail, referrals, existing clients and other methods. Participates in trade shows and sales events as required. Provides management with appropriate and timelyreporting/communications

• Lead in moderately complex initiatives and deliverables within Business Lending Development functional area and contribute to large-scale planning related to functional area deliverables

• Review and analyze moderately complex business challenges that require an in-depth evaluation of multiple factors within Business Lending Development functional area

• Resolve moderately complex issues and lead a team to meet project deliverables while leveraging solid understanding of the function, policies, procedures, and compliance requirements within Business Lending Development functional area

• Collaborate and consult with Business Lending Development peers, colleagues, and middle level managers to resolve issues and achieve goals

• Lead Business Lending Development projects and teams, or serve as a mentor for less experienced individuals

Required Qualifications:

• 4+ years of Business Lending Development experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Healthcare industry experience

• Ability to learn sales plans, product lines and services

• Intermediate Microsoft Office skills

• Excellent verbal, written, and interpersonal communication skills

• Ability to interact with all levels of an organization

• A BS/BA degree or higher in business or management

• Business development experience

• Commercial lending experience

• Experience developing partnerships and collaborating with other business and functional areas

• Knowledge and understanding of business banking: sales or credit

• Knowledge and understanding of underwriting or evaluating commercial credit

• Strong prospecting, sales, negotiation, and influence skills

• Established network in the local market

Job Expectations:

• Ability to travel up to 50% of the time within assigned territory of Arizona & New Mexico

• Position will be responsible for visiting customers and prospects within an assigned market/geography

• Residency in territory of Phoenix, AZ or Chandler, AZ

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Lead moderately complex initiatives and deliverables within technical domain environments

• Coordinate CI/CD release deployment work of a wide range of applications

• Troubleshooting and coordination of environment support

• Perform application code production readiness and support SDLC mandated practices

• Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments

• Contribute to large scale planning of strategies

• Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures

• Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients' needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements

• Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals

• Lead projects and act as an escalation point, provide guidance and direction to less experienced staff

Required Qualifications:

• 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 3+ years'Java Web Services experience

• 3+years of experience with Spring and Spring Boot

• 3+ years Agile experience

Desired Qualifications:

• Experience designing, configuring, and managing enterprise-wide Software as a Service (SaaS) platforms

• Experience working within an Agile development environment

• Experience working across range of CI/CD tools

• Experience with Automation tooling

• Ability to influence across all organizational levels

• Experience working within a large global organization

• Experience with each of the phases of Software Development Life Cycle (SDLC), developing projects from stage of concept to full implementation

Job Expectations:

• do notrequire work visa sponsorship from Wells Fargo now or in the future in order to retain their authorization to work in the United States.

• Willingness to work on-site at stated location on the job opening (This position offers a hybrid work schedule)

• Relocation assistance is not available for this position

Locations:

• 2600 S Price Rd., Chandler, AZ

• 300 S. Brevard St., Charlotte, NC

• 2222 W Rose Garden Ln, Phoenix, AZ258

Pay Range:

84,000 - 149,400.00USD Annual

15 June 2024

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Lead in moderately complex initiatives and deliverables within Business Lending Development functional area and contribute to large-scale planning related to functional area deliverables.
• Review and analyze moderately complex business challenges that require an in-depth evaluation of multiple factors within Business Lending Development functional area.
• Resolve moderately complex issues and lead a team to meet project deliverables while leveraging solid understanding of the function, policies, procedures, and compliance requirements within Business Lending Development functional area.
• Collaborate and consult with Business Lending Development peers, colleagues, and middle level managers to resolve issues and achieve goals.
• Conduct Lead Business Lending Development projects or serve as a mentor for less experienced individuals.
• Manage the sales of Wells Fargo Retail Services private label lending to new merchants within the specified territory.
• Select and develop sources, leads, and contacts.
• Solicit new business sales opportunities by proactively calling prospect pools in given territory and conducting in-person sales meeting at their place of business within the territory.
• Generate strong new business sales and relationships for usage of our products through effective cold calling and in-person new business development meetings with the prospective retailers throughout designated geographic territory.
• Complete & adhere to sales metrics which measure effective calls, meetings, and new business acquisition.
• Overnight travel for sales meetings within given geographic territory.
• May participate in trade shows and sales events as required.
• May mentor other sales team members in skills and techniques.

Required Qualifications:

• 4+ years of Business Lending Development experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 3+ years of business-to-business sales experience
• Ability to learn sales plans, product lines and services.
• Excellent verbal, written, and interpersonal communication skills.
• Intermediate Microsoft Office skills
• 3 + years of strong prospecting, sales, negotiation, and influence skills
• 3 + years of new business development experience
• 3 + years of outside sales experience
• Sales experience in the financial services industry
• Experience meeting or exceeding sales goals with respect to products and/or services.
• Strong organizational, multi-tasking, and prioritizing skills
• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment.
• Ability to take on a high level of responsibility, initiative, and accountability

Job Expectations:

• Ability to travel up to 50% of the time
• Reliable transportation
• Residency in territory
• Ability to provide and work from a home office

Location:

• 100% remote work location is required for this position however must be based in a one of the major markets within the posting territory, which would be Phoenix, Arizona and the surrounding areas

Compensation:

• The pay range for this position may vary based on location and includes opportunities for commission.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.