דרושים Senior Business Lending Development Consultant ב-Wells Fargo ב-United States, Phoenix

In this role, you will:

• Participate in selling products to business customers including business deposit accounts, business credit products, and working with partners including, but not limited to merchant services and ADP payroll services.
• Service business customers with their business needs in a branch environment
• Carry out business banking focused functions over the phone
• Present recommendations for resolving more complex situations
• Provide information to colleagues, internal partners, and stakeholders, including customers
• Act as the primary relationship manager for a portfolio of small business customers with annual gross sales between $500k and $2MM in an assigned territory using customer relationship management tools and systems and coordinate efforts with partners across the bank
• Work proactively to build and grow relationships with new customers and engage with existing customers by asking questions to learn about their financial needs, understanding their goals, and sharing how Wells Fargo can help them through proactive outreach, phone or in-person visits, plan and execute appointments
• Participate in community organizations and build relationships with centers of influence
• Create relationships with branch employees by making introductions to appropriate partners to help meet customers’ broader financial needs, complete service requests, and resolve customer concerns by following resolution protocol
• Engage with customers in all phases of the business life cycle while following policies and leveraging product knowledge, conduct needs-based conversations identifying credit, deposit and servicing processing needs of customers, explain, and demonstrate self-service mobile options to customers
• Serve as a leader in managing risk; understand and manage risks in the business, adhere to policies, procedures & controls and ensure compliance with applicable laws, rules & regulations
• This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below.

Required Qualifications:

• 2+ years of branch small business banking experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

• 1+ year of experience managing a dedicated book of small business customers across assigned territory
• Knowledge and understanding of book of business
• Experience using strong business acumen to provide financial services consultation to small business customers
• Extensive knowledge and understanding of bank lending programs, credit policies, and specialty products
• Customer service focus with experience handling complex transactions across multiple systems
• Experience building and maintaining effective relationships with customers and internal partners
• Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
• Knowledge and understanding of retail compliance controls, risk management, and loss prevention
• Ability to educate and connect customer to technology and share the value of mobile banking options
• Ability to interact with integrity and professionalism with customers and employees
• High motivation with ability to successfully meet team objectives while maintaining individual performance
• Experience mentoring and peer-coaching others
• Ability to manage expectations and conduct follow-ups with customers and Wells Fargo partners

Job Expectations:

• This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website ( ) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary.

Locations:

• 655 E Thunderbird Rd., Phoenix, AZ

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Participate in selling products to business customers including business deposit accounts, business credit products, and working with partners including, but not limited to merchant services and ADP payroll services.
• Service business customers with their business needs in a branch environment
• Carry out business banking focused functions over the phone
• Present recommendations for resolving more complex situations
• Provide information to colleagues, internal partners, and stakeholders, including customers
• Act as the primary relationship manager for a portfolio of small business customers with annual gross sales between $500k and $2MM in an assigned territory using customer relationship management tools and systems and coordinate efforts with partners across the bank
• Work proactively to build and grow relationships with new customers and engage with existing customers by asking questions to learn about their financial needs, understanding their goals, and sharing how Wells Fargo can help them through proactive outreach, phone or in-person visits, plan and execute appointments
• Participate in community organizations and build relationships with centers of influence
• Create relationships with branch employees by making introductions to appropriate partners to help meet customers’ broader financial needs, complete service requests, and resolve customer concerns by following resolution protocol
• Engage with customers in all phases of the business life cycle while following policies and leveraging product knowledge, conduct needs-based conversations identifying credit, deposit and servicing processing needs of customers, explain, and demonstrate self-service mobile options to customers
• Serve as a leader in managing risk; understand and manage risks in the business, adhere to policies, procedures & controls and ensure compliance with applicable laws, rules & regulations
• This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below.

Required Qualifications:

• 2+ years of branch small business banking experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

• 1+ year of experience managing a dedicated book of small business customers across assigned territory
• Knowledge and understanding of book of business
• Experience using strong business acumen to provide financial services consultation to small business customers
• Extensive knowledge and understanding of bank lending programs, credit policies, and specialty products
• Customer service focus with experience handling complex transactions across multiple systems
• Experience building and maintaining effective relationships with customers and internal partners
• Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
• Knowledge and understanding of retail compliance controls, risk management, and loss prevention
• Ability to educate and connect customer to technology and share the value of mobile banking options
• Ability to interact with integrity and professionalism with customers and employees
• High motivation with ability to successfully meet team objectives while maintaining individual performance
• Experience mentoring and peer-coaching others
• Ability to manage expectations and conduct follow-ups with customers and Wells Fargo partners

Job Expectations:

• This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website ( ) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary.

Locations:

• 3450 W. Polk, Phoenix, AZ

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Participate in soliciting residential mortgages from various sources
• Produce high quality loans which are compliant and provide excellent customer service
• Build relationships with realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources
• Develop and maintain a high degree of visibility for Wells Fargo Home Mortgage in the marketplace; stay informed of mortgage industry trends and developments in the assigned market
• Present recommendations for producing loans and exercise some independent judgment while developing understanding of and adherence to Mortgage Retail Sales functional area, policies, procedures, compliance requirements, and generating loans
• Understand real estate appraisals, title reports, and real estate transactions
• Receive customer applications, quote the rate and points, and complete follow-up activities with the registration lock-in; analyze and offer mortgage loan products based on client needs
• Review and analyze low to moderately complex financial and credit data; match customer needs with an appropriate loan program and level of risk
• Inform prospective and existing customers of Wells Fargo Home Mortgage programs, rates, policies, underwriting requirements, and loan procedures; maintain high standard of client satisfaction and quality by ensuring timely and proactive customer communication
• Pursue Wells Fargo training offerings to increase knowledge of company products, policies and procedures, and underwriting requirements
• This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below

Required Qualifications:

• 2+ years of Mortgage Retail Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Basic Microsoft Office skills
• Documented retail residential mortgage fundings over the past 12 months referred primarily from established, local, external sources
• Excellent verbal, written, and interpersonal communication skills
• Mortgage industry experience
• Knowledge and understanding of sales prospecting and generating referrals
• Experience developing and cultivating professional relationships
• Customer service experience

Job Expectations:

• This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website(http://fedregistry.nationwidelicensingsystem.org)provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
• Ability to lift 20+ pounds
• Reliable transportation
• Ability to work nights, weekends, and/or holidays as needed or scheduled

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role:

, to join the Human Resources (HR) Transformation & Products Team. This is an exciting opportunity to partner with HR and business leaders across the company to tackle complex problems and develop AI solutions leveraging in-house and SaaS based applications. This role is responsible for HR AI product vision, roadmap, and delivery of solutions. Focus is on developing AI solutions for HR related needs across employees, managers, and HR professionals. This role will help improve HR’s ability to provide summarization as well as open-ended query of the data sets to answer questions and provide insights directly to functional areas of HR as well as directly to leaders.

In this role, you will:

• Advise leadership to develop or influence business plans, business requirements, direct product design and implementation for complex HR business and technical needs.
• Oversee overall product management and strategic focus for the most technical, complex, and diverse HR products and services.
• Lead the strategy and resolution of complex and unique challenges requiring in-depth understanding of potential synergies, opportunities companywide.
• Deliver solutions that are long-term, large scale, and require consideration of global market dynamics, trends, regulatory impact, and risk management.
• Provide vision, direction, and expertise to leadership on implementing innovative and significant business solutions that are strategically focused.
• Define the HR AI product vision, set priorities, establish goals, and guide teams in designing, developing, and delivering technology updates and vendor relationships.
• Manage processes and routines needed to ensure that the product predictably delivers value, adjust planning in situations that may include financial, control, or process roadblocks.
• Inspect pre-release progress, recommend changes, and ensure timelines are met.
• Develop and monitor product roadmap and key performance indicators, identify improvement opportunities, and ensure regulatory and policy compliance.
• Ensure cross-functional dependencies and business readiness needs are articulated, managed, and addressed to successfully execute work with quality and on-time.
• Engage with leaders, stakeholders, subject matter experts, scrum masters, project managers and delivery team companywide.
• Serve as an expert advisor to executives on complex, visible, and diverse solutions.

Required Qualifications:

• 7+ years of Product Management, product development, strategic planning, process management, change delivery, or agile product owner experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 3+ years of AI product experience, including a strong understanding of GenAI, natural language processing, machine learning, and agentic AI concepts as applied to HR workflows and decision-making
• 3+ years of HR Systems (e.g., Workday, Peoplesoft, SAP, ServiceNow HRSD, Oracle, or similar) experience in a global environment with multiple integrations
• Proven experience leading AI-driven initiatives in the HR domain
• Experience applying AI tools for sentiment analysis and summarization of data to drive insights and decision-making
• Experience consulting, implementing, and owning Human Resource products and tools.
• Experience leading scrum teams in an Agile environment and strong Agile knowledge.
• Experience influencing and managing cross-functional work streams to execute initiatives with quality and on-time
• Experience working with cross-functional teams including data science, engineering, and HR business partners to deliver AI-powered solutions
• Experience leading and facilitating workshops and discussions to effectively gather requirements and achieve a detailed understanding of client objectives and desired outcomes
• Experience integrating systems with third-party service vendors
• Familiarity with ethical considerations and data privacy regulations related to AI in HR contexts (e.g., GDPR, EEOC compliance)
• Ability to translate complex AI concepts into actionable HR strategies and communicate them effectively to non-technical stakeholders
• Excellent verbal, written and interpersonal communication skills
• Ability to collaborate and partner with senior executives/leaders
• Ability to leverage leadership acumen to build credibility and direct matrixed resources in a fast-paced and constantly evolving environment

Job Expectations:

• Ability to travel up to 10% of the time
• This position offers a hybrid work schedule
• Visa Sponsorship is not available for this position.
  

Locations:

• Charlotte, NC
• Minneapolis, MN
• Phoenix, AZ

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

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Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Evolve the HR Portfolio and roadmap in partnership with Product leadership, HRIS, our HR business owners, and other stakeholders across the business

• Work closely with business partners to evaluate business requirements, plan projects, and participate in efficient development, delivery, and deployments

• Function as the highest-level internal consultant within technology and business groups by building and/or re-engineering HR technical and business processes and tools for greater efficiencies with significant impact to the business

• Lead the planning, support, and execution of user acceptance cycles, including identifying and documenting all relevant test scenarios and test cases

• Produce effective documentation to capture and communicate business process and requirements in the format of business process flow diagrams, data flow diagrams, data definition documents, decision trees, logic diagrams, requirements documents, and user experience flows

• Influence, guide and lead less experienced Strategy and Execution staff within the group

• Lead and facilitate workshops and discussions to effectively gather requirements and achieve a detailed understanding of client objectives and desired outcomes

• Drive requirements, incorporating product expertise and industry knowledge to discover and validate what has real value to the business

• Partner with client area to execute planning, conducting, and directing the analysis of overly complex business problems to be solved with automated systems (i.e., ServiceNow, Workday)

• Manage multiple stakeholder groups including global business teams, risk management, compliance, legal, data privacy

• Own and execute on system administration for Workday/ServiceNow, including configuration, business processes, security & compliance, notifications, auditing, and data quality management

• Drive and maintain capability-specific, vendor-led releases and system enhancements, including the configuration and development of new features, deploying enhancements, as well as creation and execution of test plans, user acceptance and regression testing

• Assist in decomposing epics into effective user stories

• Maintain task status in JIRA or similar Agile management tool

• Work with user groups to resolve questions, assess user needs, and recommend changes

• Ensure cross-functional dependencies are articulated, managed, and addressed to execute projects with quality and on-time

• Contribute to delivering solutions that are long-term, large scale, and require consideration of global market dynamics, trends, regulatory impact, and risk management

Required Qualifications:

• 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 3+ years of HR Systems experience (e.g., Workday, Workday Extend, Peoplesoft, SAP, ServiceNow, Oracle, or similar) preferably in a global environment with multiple integrations

• 3+ years of analyst experience configuring and supporting HR systems, preferably Workday HCM/ServiceNow, or similar human resource management software

• 1+ years of experience with ServiceNow HR Service Delivery application (HRSD)

• 1+ years of experience with Workday and ServiceNow integrations

• Experience with ServiceNow reporting and dashboards

• Experience operating in an Agile environment and/or strong knowledge and understanding of Agile

• Experience leading and facilitating workshops and discussions to meet client objectives and desired outcomes

• Experience driving the requirements process with both technical and business partners

• Experience interpreting business and technical needs and translating them into user stories

• Experience managing complex technology projects and presenting to multiple levels of management

• Ability to operate as part of cross functional work streams to execute projects with quality and on-time

• Knowledge of HR business processes

• Excellent verbal, written and interpersonal communication skills

• Strong organizational, multi-tasking and prioritization skills

• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment

Job Expectations:

• Preferred locations: Charlotte, NC; Minneapolis, MN

• This position offers a hybrid work schedule

• Relocation assistance is not available for this position

• Ability to travel up to 5% of the time

• This position is not eligible for Visa sponsorship

Primary Posting Location:

• Phoenix, AZ

• Charlotte, NC

• Minneapolis, MN

Posting Statements:

• This position offers a hybrid schedule

• Relocation assistance is not available for this position

• This position does not offer Visa sponsorship

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Manages the sale of products or services within a specified district or territory. Selects and develops sources, leads and contacts. Works with marketing teams to generate targeted sales programs, including telemarketing, direct mail, referrals, existing clients and other methods. Participates in trade shows and sales events as required. Provides management with appropriate and timelyreporting/communications

• Lead in moderately complex initiatives and deliverables within Business Lending Development functional area and contribute to large-scale planning related to functional area deliverables

• Review and analyze moderately complex business challenges that require an in-depth evaluation of multiple factors within Business Lending Development functional area

• Resolve moderately complex issues and lead a team to meet project deliverables while leveraging solid understanding of the function, policies, procedures, and compliance requirements within Business Lending Development functional area

• Collaborate and consult with Business Lending Development peers, colleagues, and middle level managers to resolve issues and achieve goals

• Lead Business Lending Development projects and teams, or serve as a mentor for less experienced individuals

Required Qualifications:

• 4+ years of Business Lending Development experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Healthcare industry experience

• Ability to learn sales plans, product lines and services

• Intermediate Microsoft Office skills

• Excellent verbal, written, and interpersonal communication skills

• Ability to interact with all levels of an organization

• A BS/BA degree or higher in business or management

• Business development experience

• Commercial lending experience

• Experience developing partnerships and collaborating with other business and functional areas

• Knowledge and understanding of business banking: sales or credit

• Knowledge and understanding of underwriting or evaluating commercial credit

• Strong prospecting, sales, negotiation, and influence skills

• Established network in the local market

Job Expectations:

• Ability to travel up to 50% of the time within assigned territory of Arizona & New Mexico

• Position will be responsible for visiting customers and prospects within an assigned market/geography

• Residency in territory of Phoenix, AZ or Chandler, AZ

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.