דרושים Specialized Servicing Manager - Commercial Banking ב-Wells Fargo ב-United States, Irving

In this role, you will:

• Facilitate the identification of opportunities to utilize data analysis in the assessment of risk and controls.
• Navigate large, complex technology environments to locate, validate, extract, and format data for data analytics testing.
• Effectively document the analysis in accordance with audit policy.
• Train and mentor audit teams in the use of data analysis and data analysis tools.
• Partner with assigned audit teams to build expertise in the use of data analysis within the internal audit function.
• Write opinions reflecting relevant facts that lead to logical conclusions
• Escalate significant risks and loss exposures to appropriate levels of management
• Ensure documentation and reporting are ready for review by managers and more experienced managers
• Demonstrate credible challenge
• Lead multiple concurrent projects that are generally moderate to large in size and moderate to high in complexity
• Develop and maintain excellent business relationships within Internal Audit and with teams companywide

Required Qualifications:

• 5+ years of Audit, Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience creating moderate to complex data analysis solutions in support of Internal Audit using tools such as SQL, SAS, Alteryx and Tableau
• Experience with Consumer, Small & Business Banking products and services is preferred
• Extensive knowledge and understanding of research and analysis
• Strong analytical skills with high attention to detail and accuracy
• Knowledge of systems of record, and data warehouses
• A BS/BA degree or higher
• Solid knowledge and understanding of audit or risk methodologies and supporting tools
• Strong understanding of financial regulatory environment
• Experience leading and providing feedback to staff on audit projects or engagements
• Experience with Issue Validation and Remediation
• Excellent verbal, written, and interpersonal communication skills
• Ability to obtain or currently hold one or more of the following certifications: SAS Certified Big Data Professional, SAS Certified Data Scientist, Certification of Professional Achievement in Data Sciences, Certified Analytics Professional, CFE, CIA, CISA, CPA, CAMS, or CRCM

Job Expectations:

• Ability to travel up to 10% of the time
• This position does not offer VISA sponsorship
• Hybrid work schedule

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Manage and develop a team to meet the objectives of our expanding business by partnering with various business teams to develop and implement business strategies

• Enhance and grow the business by increasing growth opportunities, market share and wallet share of customer's total financial service needs

• Identify and recommend opportunities for process improvement and risk control development

• Lead team to effectively assess customer needs and provide solutions to meet business objectives

• Collaborate and consult with peers, colleagues, and multiple level managers to ensure we provide the full range of business product solutions

• Manage allocation of people and financial resources for Business Banking Relationship Management

• Develop and guide a culture of talent development and performance to meet business objectives and strategy within Business Banking functional area

• Accomplish management responsibilities which include sourcing and hiring talented employees, providing ongoing coaching and feedback, recognizing, and developing, driving performance management to ensure business goals are met

• This LO position has customer contact and job duties which may include needs assessing and referring those customers interested in a dwelling secured product to a SAFE team member. This position includes assisting customers without taking an application and without offering or negotiating terms of a dwelling secured transaction. Individuals in a LO position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below

Required Qualifications:

• 8+ years of Small Business Banking Relationship Management leadership experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education

• 4+ years of management or leadership experience

Desired Qualifications:

• Knowledge and understanding of business banking: relationship management, acquisition, credit, deposits, treasury management, merchant service, foreign exchange and payroll services
• Proven leadership experience in Business Relationship Management and banking, with a strong track record of building and leading high performing teams
• Experience with developing and executing business vision, strategies, and goals
• Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals
• Demonstrated executive presence with the ability to influence, engage, and communicate effectively with senior leaders and stakeholders
• Commercial credit or business credit underwriting experience
• Knowledge and understanding of Small Business Lending Operations products and services

Job Expectations:

• Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary

• This position is not eligible for Visa sponsorship

• This position will require onsite presence at one of the locations listed below in a hybrid work schedule

• Ability to travel up to 20% of the time.

This position is not eligible for Visa sponsorship.

Posting Location(s):

• 401 Las Colinas Blvd W Bldg B - Irving, Texas 75039

Required location listed.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role:

Wells Fargo is seeking a Senior Audit Manager – Executive Director to lead a high-performing team within the Enterprise Technology Audit Group (ETAG). This leader will provide strategic oversight and execution of audit coverage across Wells Fargo’s core technology environments and Cybersecurity controls, including:

• Technology Infrastructure: Network, Mainframe, Midrange, Distributed Systems, Databases, Data Centers
• IT Operations: Technology Resiliency, Disaster Recovery, IT Service Management
• Cybersecurity Domains: Cyber Defense, Threat Intelligence, Identity & Access Management, Cloud Security, Information Protection, SIEM, Governance

In this role, you will:

• Manage a team of 7-10 audit staff responsible for a defined segment of the Audit Plan
• Be responsible for resource management and assisting broader team in overall audit plan completion
• Assess associated risks and controls and complete engagements within their segment of the audit plan
• Plan and organize work in an annual cycle, not just project cycle
• Ensure audit engagements are risk-based, and executed according to Internal Audit policies and guidance
• Build and maintain a proficient team of auditors
• Provide timely feedback, coaching and monitoring of development plans
• Develop and maintain excellent business relationships with leadership and other stakeholders, such as regulatory agencies
• Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in Audit
• Develop and guide a culture of talent development to meet business objectives and strategy
• Recruit, develop, motivate and retain infrastructure audit talent

Required Qualifications:

• 6+ years of Audit, Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years of management or leadership experience

Desired Qualifications:

• 7+ years of increasing responsibilities within IT audit, including experience leading and supervising audits (external and/or internal).
• Knowledge of IT, information security and Cloud management and control frameworks (e.g. NIST Cybersecurity Framework and 800-53, CIS Top 20 Critical Security Controls, FFIEC IT Examination Handbooks, COBIT, FedRAMP, ISO 2700x, ITIL).
• CCSP, CCAK and Ethical Hacker certifications would be highly regarded, as well as Cybersecurity Certificates from ISACA or ISC2, and Cloud related certifications.
• CISA or CISSP Certifications, or equivalent.
• Solid knowledge and understanding of audit or risk methodologies and supporting tools
• Strong understanding of financial regulatory environment
• Excellent verbal, written, and interpersonal communication skills.
• Experience leading and providing feedback to staff on audit projects or engagements.
• Familiarity with server, network, database, and application security hardening
• Hand-on technical experience in technologies such as Active Directory, Cybersecurity technologies, Operating systems and databases is beneficial.
• Strong experience with IT and Cybersecurity Governance
• Bachelor’s degree or higher in Computer Science/Information Technology
• Experience at a large financial institution or Big 4 accounting firm

Job Expectations:

• Ability to travel up to 10% of the time
• Position is not eligible for VISA Sponsorship

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Onboard, manage, and grow account relationships with Small Business customers (defined as revenue of $1-25MM) within assigned portfolios
• Assess, through review and analysis of moderately complex data, the customer's financial needs and as needed, recommend an effective variety of financial products and services in order to help the customer succeed financially
• Develop exceptional customer relationships with a solid understanding of cash flow and small business operating cycle and how business products and services can support businesses in the portfolio
• Ensure the overall success and growth of an assigned portfolio by developing deeper relationships of existing customers and managing risk
• Effectively collaborate and consult with internal small business partners and stakeholders to independently resolve moderately complex customer or process issues and achieve small business goals
• Engage in prospect activities and employ contact strategies focused on generating new small business relationships
• Lead or participate in moderately complex initiatives and deliverables within small business and contribute to large-scale initiatives related to customer relationships and business growth
• This LO position has customer contact and job duties which may include needs assessing and referring those customers interested in a dwelling secured product to a SAFE team member. This position includes assisting customers without taking an application and without offering or negotiating terms of a dwelling secured transaction. Individuals in a LO position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below

Required Qualifications:

• 4+ years of Business Banking experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 2+ years of experience sourcing and or managing a portfolio of clients with $1mm - 25mm in annual revenue
• Strong knowledge of deposit and cash management products and services
• Strongrelationship-buildingand excellent communication skills with individuals at all levels, internally and externally
• Ability to balances needs of clients with associated risks and interests of Wells Fargo
• 3+ years of experience in business-to-business sales
• Established network in the local market
• Knowledge and understanding of financial services industry
• Excellent verbal, written, and interpersonal communication skills
• Intermediate Microsoft Office skills
• A BS/BA degree or higher

Job Expectations:

• Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary

• 401 Las Colinas Blvd W Bldg BIRVING, TX 75039​

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Manage and develop a team of Customer Service Representatives who provide low to moderately complex customer support, and engage key stakeholders and business partners associated with customer service
• Identify and recommend products for customer service and productivity standards and goals, growth opportunities, and risk control development
• Make decisions and resolve issues regarding escalated customer inquiries to meet business objectives
• Interpret and develop standards and goals for customer service
• Collaborate and consult with more experienced management, internal partners, relationship managers, and colleagues to ensure customer satisfaction
• Interact directly with external customers
• Manage allocation of people and financial resources for customer service
• Mentor and guide talent development of direct reports and assist in hiring talent

Required Qualifications:

• 4+ years of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of leadership experience

Desired Qualifications:

• Strong knowledge and hands-on experience with equipment/vendor finance products and/or Commercial Banking products
• Proven leadership and people management experience in relationship management or operational functions
• Experience as a process or control owner
• Experience leading a fast paced, demanding, and deadline driven production environment
• Ability to provide leadership by coaching, training, and mentoring
• Ability to build strong relationships with our external clients
• Strong stakeholder management skills with the ability to partner effectively across business, technology, and operational teams at varying levels in the organization
• Proven track record in driving process improvements, automation, and efficiency initiatives
• Excellent communication, problem-solving, and decision-making skills
• MS Office – Excel and PowerPoint
• Bachelor's degree in business, finance, or related field; advanced degree

Job Expectations:

• Willingness to work on-site at the stated location on the job opening
• Ability to work a hybrid work schedule – 3 days in office / 2 days remote
• Schedule hours working 8am – 5pm

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role:

Wells Fargo is seeking Loan Servicing Representatives to join the Aftermarket and Remarketing team within our Auto Operations Group in Texas.

Available openings may be in one or more of the following areas within Aftermarket and Remarketing. Specific details will be discussed during the interview process.

• Guaranteed Asset Protection (GAP) Insurance Early Payoffs, Claims, Total Loss
• Aftermarket Servicing & Cancellations
• Letter of Guarantee
• Specialty Operations Support
• Remarketing
• Loss Recovery
• Repossession Titles

In this role, you will:

• Perform moderately complex administrative, transactional, operational, or other support tasks
• Ensure compliance with all federal, state, client, and company policies, procedures, and regulations
• Provide excellent customer service at all points of contact
• Manage a pipeline of work to ensure service level agreements (SLAs) are met
• Regularly adapt to changes in processes and procedures
• Receive direction from Loan Servicing supervisors
• Review, research, process, and respond towritten and/or phone inquiries of moderate complexity, ensuring the interests of the company are protected
• Support other teams within the line of business, assisting with other responsibilities to meet overall business needs
• Assist in the development, review, and revision of department policy and procedures
• Identify opportunities for improvement within loan servicing processes and recommend solutions
• May communicate by phone and/or email with customers, dealerships, product administrators, Departments of Motor Vehicles (DMVs), GAP administrators, insurance companies, auto auction vendors, cross-business units, and other third parties
• Provide guidance to less experienced peers
• Compile documentation and enter data into Wells Fargo systems with precision
• May review reporting for accuracy and follow up as needed
• Escalate non-routine questions to more experienced individuals
• May prepare cancellation requests and initiate workflows
• May sign documents on behalf of Wells Fargo to affirm that the information provided is true

Training Schedule:

• Length of training may vary
• Training schedule is Monday through Friday
• The hybrid work schedule may not apply during training

Work Schedule:

• Hybrid work schedule
• Department work hours will be discussed during the interview process
• Occasional overtime may be available
• Shift pay differential may apply

Required Qualifications:

• 2+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Prior experience within auto financial operations
• Financial services industry experience
• Experience in the automotive industry
• Knowledge and understanding of financial default
• Insurance industry experience
• Knowledge and understanding of auto policies and procedures
• Ability to negotiate, influence, collaborate, and facilitate issue resolution with both internal and external parties
• Strong telephone etiquette skills, including proficiency in managing both inbound and outbound calls
• Ability to communicate confidentially and professionally with all levels, both within the line of business and with external businesspartners
• Customer service focus with the ability to address and resolve moderately complex issues
• Effective critical thinking and problem-solving skills with a focus on understanding customer requests and providing detailed information
• Ability to proactively navigate multiple computer systems, applications, and utilize search tools to find information
• Experience researching moderately complex issues to determine a course of action
• Ability to exercise independent judgment to identify and resolve problems
• Proven analytical skills
• Ability to manage a high-volume pipeline of work from assignment to completion
• Strong organizational, multi-tasking, time management, and prioritizing skills
• Excellent verbal, written, and interpersonal communication skills
• Ability to work in a fast-paced, team environment with excellent attention to detail and quality standards
• Ability to accurately document account information and achieve high quality standards
• Systems experience including CARs, iTop, iRepo, Auto IMS, ICMP, Workflow or the equivalent
• Knowledge and understanding of risk and compliance
• Ability to meet deadlines/service level agreements (SLAs), achieve goals, and work under pressure in a dynamic and complex environment
• Intermediate Microsoft Office skills
• Flexibility and the abilityto embrace change with enthusiasm
• Military experience resolving complex issues via written or verbal communication, including but not limited to: supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers​

Job Expectations:

• Must work on-site at the location posted
• Must be able to attend full duration of required training period
• This position offers a hybrid work schedule
• Flexibility to adjust hours, as requested, based on business need
• Ability to work additional hours asneeded
• Relocation assistance is not available for this position
• This position is not eligible for Visa sponsorship
• Successful completion of Wells Fargo’s notary and affiant training course may be expected

Position Location:

• 6051/6061 N State Hwy 161 – Irving, Texas 75038
• New site location: 401 W Las Colinas Blvd – Irving, Texas 75039. Move expected within 2025, additional details will be provided

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Lead complex initiatives including those that are cross functional with broad impact and act as key participant in large scale planning for Transactions and Processing
• Review and analyze complex multi-faceted, larger scale or longer-term business, operational, or technical challenges that require in-depth valuation of multiple factors including intangibles or unprecedented factors
• Make decisions in complex and multi faceted situations requiring solid understanding of the function, policies, procedures and compliance requirements that influence and lead broader work team to meet deliverables and drive new initiatives
• Review, approve and issue quotes and applications on less complex loan requests
• Strategically collaborate and consult with peers, colleagues and mid-level to senior managers to resolve issues and achieve goals, may lead projects, teams or serve as a peer mentor

Required Qualifications:

• 5+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 3 + Years Leadership Experience in a team leader or management capacity.
• Commercial Real Estate Operations experience.
• Documentation and closing experience.
• Experience with Risk/control framework.
• Experience managing a pipeline of work.
• Proficient with Microsoft office applications.
• Project management professional or Six Sigma background.

Job Expectations:

• This position currently offers a hybrid work schedule of three (3) days in office and two (2) days from home (8AM to 5PM or 8:30AM to 5:30PM).
• Office locations:600 S 4th St,MINNEAPOLIS, MN 55415, 1525W W T Harris Blvd, Charlotte, NC 28262or 2800S Price Rd,CHANDLER, AZ 85286.
• Ability to work additional hours as needed.
• Relocation assistance is not available for this position.
• Visa Sponsorship not available for this position.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.