דרושים Lead Infrastructure Engineer ב-Wells Fargo ב-סינגפור

In this role, you will:

Trade Floor & End-User Support:

• Provide expert-level, hands-on support for a diverse range of technology on the trading floor. This includes desktops (Windows),windows applications, market data terminals (e.g., Bloomberg, Refinitiv), voice systems, and turret phones.
• Take ownership of the full lifecycle of our technology infrastructure, including design, implementation, maintenance, and optimization. This covers physical and virtual servers, storage, networking, and data center operations.

Administration:

• Lead the administration, configuration, and troubleshooting of our Windows desktop and server environments. Ensure systems are secure, patched, and performing optimally for all users, especially traders.
• Spearhead and contribute to various infrastructure projects, from system upgrades and migrations to implementing new technologies. Manage vendor relationships and work with global teams to ensure successful project delivery.
• Act as a senior escalation point for complex technical issues, performing root cause analysis and implementing preventative measures. Maintain comprehensive and accurate documentation for all infrastructure designs, processes, and procedures
• Implement and manage monitoring tools to proactively identify and resolve potential issues before they impact business operations. Conduct regular preventative maintenance to ensure system resilience and high availability.

Required Qualifications:

• 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Windows: Extensive experience with Windows Desktop and Server operating systems. Strong knowledge of Active Directory, Group Policy, and scripting (e.g., PowerShell).
• Trading Systems: Solid experience with trade floor infrastructure, including market data systems (Bloomberg, Refinitiv) and trading applications.
• Networking: A strong understanding of networking concepts (TCP/IP, DNS, DHCP) and the ability to troubleshoot network-related issues.
• Voice/Data: Experience with voice systems, including turret phones and voice recording systems common in financial institutions.

Desired Qualifications:

• 10 - 15 years of proven experience in technology infrastructure, with a significant portion in a banking or financial services environment.
• Adaptability: A demonstrated ability to be an "all-rounder" and handle a wide range of infrastructure tasks in a dynamic, high-pressure environment.
• Communication: Excellent written and verbal communication skills, with the ability to interact effectively with technical teams, traders, and senior management.
• Problem-Solving: Strong analytical and troubleshooting skills to diagnose and resolve complex technical problems with minimal downtime.
• Compliance: An understanding of the regulatory and security requirements within the financial services sector is highly desirable.
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Lead or participate in implementing network security policies across routers and firewalls
• Manage production networks including Internet Protocol backbone, data centers and edge pops across the globe
• Administer and support enterprise VoIP platforms and telephony infrastructure
• Ensure the continuous availability of all data network and voice services
• Identify gaps, risks and issues and navigate organizational structure to resolve them
• Perform quarterly proactive network testing to ensure proper functioning and reliability of the network
• Investigate and remediate network capacity related issues
• Apply knowledge of security and regulatory policies to design and implement foolproof secured network solutions
• Provide resolution information and work with other teams to complete impact analysis
• Deliver comprehensive and maintenance plans for change management review and approval
• Mentor and train network operations team in the installation, configuration, and maintenance
• Partner cross-functionally with other Product Infrastructure teams in order to continuously improve and apply standards and policies relevant to operational excellence
• Weekend and after-hours support will be required
• Some international travel will be required

Required Qualifications:

• 4+ years of Network Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• CCNA, CCNP, CCDP or CCIE is preferable
• Strong expertise in networking equipment and technologies, including switches, routers, firewalls, proxies, and VPN gateways
• In-depth knowledge of network protocols, OSPF, BGP, VLAN, WLAN, SD-WAN, IPSec, MacSec and 802.1x
• Proven experience with VoIP platforms and enterprise voice systems, especially CUCM, Ribbon SBC, Verint Verba recording systems, Verizon Virtual Contact Center, and Speakerbus Turret
• Experience in voice recording systems and compliance solutions for financial or regulated environments
• Familiarity with cloud-based voice systems and SIP trunking
• Working knowledge of network automation tools and scripting languages
• Experience with some form of ticketing system (ServiceNow)

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
• Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
• Work with vendors and other technical personnel for problem resolution
• Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
• Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
• Perform regular system maintenance including patching, upgrades, and performance tuning
• Automate routine system administration tasks using PowerShell, Bash, or Ansible
• Collaborate with application, network, and security teams to support infrastructure needs
• Monitor systems using enterprise tools and respond to alerts and incidents

Required Qualifications:

• 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Strong hands-on experience with Windows Server (2016/2019/2022) and Red Hat Enterprise Linux (RHEL 7/8/9) in production environments
• Experience with enterprise storage systems, particularly NetApp NAS
• Familiarity with Microsoft DFS configuration and troubleshooting
• Experience supporting Connect:Direct (NDM) and AXST in enterprise environments
• Experience with virtualization platforms (e.g., VMware, Hyper-V)
• Exposure to cloud technologies (AWS, Azure, or GCP) and hybrid IT environments
• Proficiency in scripting and automation (e.g., PowerShell, Bash, Ansible)
• Experience with OpenText RightFax
• Experience with some form of ticketing system (ServiceNow)
• Experience with backup and recovery strategies and tools
• Strong troubleshooting and problem-solving skills

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Provide production support front office strategic risk systems
• Be responsible for the troubleshooting complex system and/or application issues and the deployment of code within a controlled change-management environment.
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
• Work with a highly qualified global team in follow the sun model.
• Work directly with Traders / Sales / MO clients to build trusted relationship and provide timely technical/functional support
• Build automation and processes that reduce the impact of mistakes and eliminate recurring incidents

Required Qualifications:

• 4+ years of systems engineering or technology architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Experience with observability toolsets commonly used in the financial services technology industry.
• An understanding of the ITIL® framework and processes for Incident, Problem, Change management.
• An understanding of the regulatory, and professional standards for financial services technology.
• Experience in supporting trading applications (Electronic Trading, Pricing, Booking, Risk) running on Linux, Windows or Cloud platforms and proficiency navigating those environments.

Desired Qualifications:

• Sound knowledge of investment banking front to back workflow and financial products in Forex, Fixed Income, Equity and Derivatives product.
• Excellent knowledge of scripting languages (Python, Shell, Perl) and SQL skills with relational database or Mongo DB
• Experience with various CI/CD and monitoring tools such as ITRS Geneos, Splunk, JIRA, Jenkins, Ansible etc.
• Knowledge in messaging middleware and market data system
• Previous experiences in a high-paced, demanding trading floor environment. Excellent communication and interpersonal skills to effective collaboration with trading desk and business partners.

Job Expectations:

• Flexible to work over weekends and evening time for changes and meetings.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Act as a Compliance Advisor for designated Enterprise Functions across APAC and EMEA, ensuring timely and risk-based support.
• Provide regulatory guidance on APAC-specific regimes primarily concerning Operations and Middle Office activities including, but not limited to, MAS, HKMA, SFC, and ASIC requirements.
• Monitor and interpret regulatory developments for relevant coverage areas internationally and assess their applicability and impact on business activities.
• Support the implementation of global and regional compliance policies and frameworks to ensure consistency and regulatory alignment.
• Review and challenge business practises, controls, and procedures to ensure compliance with applicable laws and regulatory expectations.
• Liase with Legal, Risk, and Operations teams to ensure a coordinated approach to regulatory compliance and issue management.
• Support internal reviews, audits, and regulatory examinations, preparing materials and participating in responses as required.
• Contribute to compliance risk assessments, monitoring activities, thematic reviews, and governance forums.
• Promote a culture of compliance and ethical conduct across the organisation, and mentor junior staff as appropriate.

Required Qualifications:

• 5+ years of Compliance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Substantial experience in compliance or regulatory advisor roles within financial service, preferably with regional APAC coverage.
• Proven experience in the compliance and regulatory field within financial services and extensive working knowledge of Banking Operations activities, specifically technical expertise in Transaction Reporting.
• Strong understanding of applicable regulations and guidance with a focus on transaction reporting issued by MAS, HKMA, and other regional authorities.
• Familiarity with global regulatory frameworks (e.g., MiFID II, EMIR, Dodd-Frank, CASS) and the ability to operate in a cross-jurisdictional environment.
• Proven ability to analyse regulatory requirements and provide practical, solutions-oriented compliance advice.
• Strong interpersonal and communication skills, with the ability to influence stakeholders and build effective relationships.
• Excellent organisational skills and the ability to manage multiple priorities and meet tight deadlines.
• Strong understanding of the market and regulatory environment in which Wells Fargo operates.
• Good sense of judgement and absolute commitment to Wells Fargo transformation journey
• A team player that actively looks to partner with and support team members with workloads and challenges.

Desired Qualifications:

• Strong educational background ideally with a university degree and academic track record.
• Professional qualifications, certificates, and/or registrations relevant to Compliance/financial services.
• Corporate and Investment Banking experience, either in Compliance, Legal, Risk or the Business.

Job Expectations:

• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Compliance Strategy and Wells Fargo Policies, and Procedures.
• Embed a performance culture aligned to the Wells Fargo Values.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Manage a risk based financial crimes program covering primarily the financial crimes risks associated with correspondent banking and payment services (e.g. AML, Sanctions, Export Control, Fraud, ABC) for the Greater China market within the APAC region.

• Supervise the execution of onboarding and periodic due diligence work performed by a team of financial crimes consultants.

• Ensure due diligence documentation is comprehensive and line with Wells Fargo policy and expectations which includes the review and approval of complex customer risk summary due diligence memorandum.

• Proactively identify and escalate financial crimes risks which includes providing clear and concise presentations to senior regional and global stakeholders on the risks and recommended mitigating actions.

• Partner closely with business relationships managers to support ownership and management of financial crimes risk within the business.

• Call on Greater China financial institution customers as required to complete due diligence and escalation related tasks.

• Provide financial crimes though leadership to clients as requested by business relationship teams.

• Maintain awareness of key financial crimes developments in the markets you cover as well as regionally and globally.

• Partner with front office and key financial crimes stakeholders as needed, to support the execution of an effective financial crimes program.

Required Qualifications:

• 5+ years of Financial Crimes, Operational Risk, Fraud, Sanctions, Anti-Bribery, Corruption experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

• Fluent Mandarin Chinese speaker.

• 10+ years of Financial Crimes Risk Management (FCRM) experience.

• 8+ years conducting correspondent banking due diligence covering financial institutions in Greater China.

• Financial crimes related certifications (CAMS, CRCM, CFC etc.), strongly preferred.

• Demonstrated client facing experience with financial institutions in Greater China.

• Deep knowledge of financial crimes requirements and expectations in Greater China markets.

• Strong understanding of Anti Money Laundering (AML) and Bank Secrecy Act (BSA), Sanctions, and Due Diligence compliance requirements as they pertain to correspondent banking.

• Deep knowledge of correspondent banking products and the payments industry.

• Ability to work effectively, as well as independently, in a team environment.

• Excellent interpersonal skills.

• Experience leading effective collaboration between front office staff and 2nd line of defense.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.