דרושים Tech Lead Support Engineer ב-Verint ב-ארהב

Principal Duties and Essential Responsibilities:

• Design and develop overall data architecture to ensure the effective storage, retrieval, and analysis of large-scale data sets
• Build and maintain scalable data pipelines for ingesting, processing, and transforming data from various sources into our data warehouse or data lake. Ensure data quality and data consistency throughout the pipeline
• Optimize data storage, retrieval, and processing performance through indexing, partitioning, and caching techniques
• Evaluate and select appropriate technologies, tools, and platforms for data processing
• Improve availability and reliability of data streaming pipeline
• Evaluate the scalability of data architecture to accommodate future growth and changing business needs
• Develop build and deployment automation for microservices using CI/CD

Essential Requirements:

• Bachelor's degree in Computer Science, Engineering or related field
• 8+ years developing backend services with Java/ Scala/Python
• Strong modern data store knowledge including traditional data warehouse and data lake
• Experience on solution design with microservices dealing large scale datasets
• Experience in automating operational tasks through development and coding.
• Hands-on experience using Maven, Jenkins, Git, JUnit
• 5+ years working experience using cloud services in AWS or other cloud provider
• Excellent communication skill

Preferred Requirements:

• Knowledge of Spark (java, Scala)
• Knowledge of Databrick
• Hands-on experience with Docker and Kubernetes
• Experience working in cloud environments: AWS and/or Azure
• Familiarity with performance monitoring using Datadog
• Understanding of asynchronous Java programming

MIN: $135K

MAX: $190K

Principal Duties and Essential Responsibilities:

• Design and develop overall data architecture to ensure the effective storage, retrieval, and analysis of large-scale data sets
• Build and maintain scalable data pipelines for ingesting, processing, and transforming data from various sources into our data warehouse or data lake. Ensure data quality and data consistency throughout the pipeline
• Optimize data storage, retrieval, and processing performance through indexing, partitioning, and caching techniques
• Evaluate and select appropriate technologies, tools, and platforms for data processing
• Improve availability and reliability of data streaming pipeline
• Evaluate the scalability of data architecture to accommodate future growth and changing business needs
• Develop build and deployment automation for microservices using CI/CD

Essential Requirements:

• Bachelor's degree in Computer Science, Engineering or related field
• 8+ years developing backend services with Java/ Scala/Python
• Strong modern data store knowledge including traditional data warehouse and data lake
• Experience on solution design with microservices dealing large scale datasets
• Experience in automating operational tasks through development and coding.
• Hands-on experience using Maven, Jenkins, Git, JUnit
• 5+ years working experience using cloud services in AWS or other cloud provider
• Excellent communication skill

Preferred Requirements:

• Knowledge of Spark (java, Scala)
• Knowledge of Databrick
• Hands-on experience with Docker and Kubernetes
• Experience working in cloud environments: AWS and/or Azure
• Familiarity with performance monitoring using Datadog
• Understanding of asynchronous Java programming

MIN: $135K

MAX: $190K

Principal Duties and Essential Responsibilities:

• Design, develop, and maintain Java-based applications and services.
• Work with cross-functional teams to identify and implement new features and functionality.
• Collaborate with other developers to maintain code quality and ensure the application is scalable and performant.
• Leverage cloud technologies to improve the overall performance and availability of the application.
• Provide technical guidance and mentorship to junior developers.
• Work within Agile/Scrum team to design and implement data pipelines.
• Write unit tests and contribute to integration as well as regression tests.
• Develop automatic detection and remediation to prevent outages.
• Develop build and deployment automation for microservices using CI/CD.

Minimum Requirements:

• Bachelor’s degree in computer science / software engineering (or similar) or equivalent experience
• 3 years experience with Java with Spring boot, practical experience of software development or proven equivalent seniority in software development with product teams
• In-depth technical understanding of data structures, I/O, multi-threading, Restful Web Services
• Strong experience with software development in cloud: AWS, Azure, or GCP
• Experience with cloud-native technologies such as Kubernetes, Docker, and Serverless
• Database knowledge (RDBMS/NoSQL)
• Strong debugging skills of performance/memory leaks/crash/multi-threaded/algorithms.
• Experience with source control tools (GIT or similar)
• Experience with compiling and continuous integration tools like: Eclipse/IntelliJ, Gradle/Maven, Jenkins, Artifactory
• Excellent teamwork and communication skills.
• High self-learning and self-managed abilities.
• Integration/build/static code analysis tools

Preferred Skills:

• Working Knowledge with Python software development

MIN: $90K

MAX: $120K

Principal Duties and Essential Responsibilities:

• Identify market opportunities.
• Define and manage the definition of product vision and strategy in collaboration with stakeholders.
• Convert the vision to a product roadmap.
• Write specifications, prioritize features, build consensus and coordinate product schedules.
• Work closely with highly technical managers and engineering teams to fulfill the product backlog using Scrum/ Agile methodologies.
• Create and lead others for mockups, wireframes or POCs.
• Gather and incorporate product feedback into subsequent product releases.
• Create formal product documentation such as feature sheets and user guides.
• Contribute to definition and execution of internal processes for delivery and maintenance of product offerings in Verint Cloud.
• Partner with marketing and sales enablement to create sales collateral and training that reinforces offering positioning and messaging.
• Work with sales in customer engagements pre and post-sale including challenging and high stakes situations.
• Drive and deliver enablement for sales, presales, partners and services organizations in support of new offering launches.

Minimum Requirements:

• Bachelors degree in Computer Science, Engineering, Information Systems, or other business-related degree, or equivalent work experience
• Minimum of 8+ years of experience in product management or product engineering
• Ability to prioritize and delegate tasks across team boundaries and/or geographically dispersed teams while managing multiple priorities and parallel projects.
• Proven track record of successfully bringing complex software products or services to market, ideally in a B2B environment
• Exceptional strategic thinking and analytical skills, with the ability to translate market insights into actionable product strategies
• Strong content creation and presentation skills, with experience presenting to internal and external audiences.
• Demonstrated leadership abilities, including experience managing and mentoring product teams
• Highly motivated, self-directed, and results-oriented, with a strong sense of ownership and accountability
• Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations

Preferred Requirements:

• Experience in the software-as-a-service (SaaS) industry, with a focus on contact center or financial services software solutions
• Experience within banking, capital markets or other heavily regulated industries.
• Experience managing big data technology product roadmaps
• Experience with VoIP technology that is used in telephony and unified communication platforms.
• Experience with AI and the use of LLMs

Principal Duties and Essential Responsibilities:

• Ongoing evaluation (test) of feature design – proactively work with others to identify issues or potential risk areas with the architecture (performance etc.)
• Distill requirements from feature level into implementation level tasks
• Ensure design and implementation work meets the stakeholder’s requirements
• Ensure that the feature design is correct for operations, as well as deployment and sustainability
• Support departmental and team initiatives by being the first one to take a call when high severity issues come up
• Work with Team Technical Architect and Lead to define, document, and communicate coherent feature design
• Design, develop, and maintain scalable and reliable software systems with a focus on operational excellence.
• Implement and maintain observability tools (monitoring, logging, alerting) to ensure system health and performance.
• Participate in on-call rotations, incident response, and root cause analysis to improve system reliability.
• Collaborate with development and operations teams to define and implement SLOs, SLIs, and error budgets.
• Automate infrastructure provisioning, configuration, and deployment using Infrastructure as Code (IaC) tools.
• Proactively identify and address system bottlenecks, performance issues, and reliability risks.
• Ensure the right work is being done, including unit tests, automation, throughput, capacities, security, and performance.
• Support the design and implementation of fault-tolerant, self-healing systems.
• Lead and contribute to blameless postmortems and continuous improvement initiatives.
• Guide and mentor team members on SRE principles, tooling, and best practices.
• Communicate relevant risks and issues to stakeholders and ensure alignment with business goals.
• Support planning with estimates, dependencies, risk areas, and sequencing tasks.
• Advocate for and implement solutions to reduce technical debt and improve system maintainability.

Minimum Requirements:

• Bachelor’s degree in Computer Science, Engineering or other related field or equivalent work experience
• 5 years of experience in software development and/or site reliability engineering.
• Proficiency with relational databases
• Strong experience with REST API/microservice applications
• Experience with CI/CD tools like Jenkins and/or Harness.
• Experience with observability tools like Prometheus, Grafana, ELK, AppDynamics.
• Familiarity with container orchestration: Docker, Kubernetes.
• Experience with cloud platforms: AWS and/or Azure.
• Knowledge of Infrastructure as Code tools: Terraform, CloudFormation, or similar.
• Strong scripting skills (e.g., Bash, Python).
• Experience with version control systems (e.g., GitHub).
• Experience of continuous integration systems e.g. Jenkins, Harness
• Ability to work in a fast-paced, high-energy environment and take ownership of assignments.
• Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations

Preferred Requirements:

• Experience with incident management and postmortem processes.
• Experience with Java, C#, Spring Boot, Spring Cloud.
• Familiarity with SRE principles and practices (e.g., SLOs, SLIs, error budgets).
• Knowledge of security best practices in cloud environments.
• Experience with behavior-driven development (BDD) and test automation tools such as Selenium and Cucumber.

Principal Duties and Essential Responsibilities:

• Event Strategy & Planning
  • Develop and execute a comprehensive event marketing strategy aligned with business and campaign goals set by Americas Marketing Campaigns team. Maintain an annual calendar of trade shows and conferences.
  • Manage all event planning, logistics, vendor coordination and on-site execution of assigned Verint Americas’ direct tradeshows, industry events, virtual conferences and in-person events using established Verint processes and best practices to ensure consistency.
• Event Execution & Logistics
  • Serve as primary point of contact for internal teams and external vendors on assigned events. Provide clear and consistent event updates, timelines, and post-event reports. Be available for consultation during event execution (which may include weekdays and weekends).
• ROI Measurement & Reporting
  • Collect Pipeline data on quarterly basis to support Sr. Director of Events.
  • Maintain post-event reports and leverage insights from post-event surveys to refine future strategies.
• Event Branding & Marketing Materials
  • Partner with Campaign & Creative teams to produce branded event assets
  • Manage display house and premiums vendor relationships – reconciling invoices and inventory tracking.
  • Own and optimize event budgets, ensuring efficient allocation and cost control while following Verint procurement and financial processes at the event/campaign and department level.
• Budget & Process Optimization
  • Identify opportunities for cost savings and continuous process and quality improvements.
• Verint Americas Sales Kickoff
  • Manage assigned projects and responsibilities around Verint Americas Sales Kickoff supporting the Director and Sr. Director Events

Minimum Requirements:

• BA/BS degree or equivalent work experience required.
• Minimum 5+ years of relevant experience in marketing or planning and managing tradeshow events logistics including contracting events scheduling speakers.
• Experience managing complex events involving cross-functional internal and external stakeholders.
• Ability to effectively interface and negotiate with outside vendors.
• Able to quickly shift gears between planning and executing activities.
• Excellent Team work, communication and social media skills.
• Ability to travel to conferences and events.
• Strong collaboration skills with the ability to work effectively both independently and as part of a team.
• Strong Project Management: Must be detail oriented and ability to juggle mulitple projects and manage deadlines. MS, Excel and PowerPoint experience.
• Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.

Preferred Requirements:

• CVENT and Salesforce experience preferred
• Wrike (Project Management), CVENT (Event Management Platform) and Salesforce experience

MIN: $60K

MAX: $75K