דרושים ארכיטקט ענן ב-Verint ב-ארהב

Principal Duties and Essential Responsibilities:

• Lead the execution and evolution of the Problem Management practice across Cloud Operations
• Identify recurring and pervasive issues through data analysis and pattern recognition
• Facilitate and contribute to blameless postmortems and incident reviews
• Deliver actionable insights and recommendations to engineering and product teams
• Track and drive resolution of root causes, ensuring long-term fixes are implemented
• Build strong relationships with Engineering, SRE, and Support teams to foster a culture of shared responsibility
• Host recurring uptime and reliability review meetings with cross-functional stakeholders
• Communicate findings and progress clearly and concisely to executive leadership
• Serve as a trusted advisor during incident reviews and RCA development
• Develop and maintain KPIs, dashboards, and metrics to measure the effectiveness of Problem Management
• Contribute to the design and implementation of continuous service improvement (CSI) initiatives
• Ensure compliance with internal standards and regulatory require
• Mentor teams on best practices in problem identification, analysis, and resolution.

Minimum Requirements:

• 5 years experience in ITSM, SRE or DevOps environments
• Excellent communication skills, including executive-level reporting
• Tenacious follow-through and attention to detail
• Strong analytical and pattern recognition skills
• Proven ability to lead cross-functional initiatives and influence without authority
• Fast learner with a growth mindset and a passion for service reliability
• 3 years experience in these or similar technologies: ServiceNow; Jira/Confluence, Excel
• Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations

Preferred Requirements:

• Experience working in large-scale cloud environments
• Experience withMS PowerBI, Tableau, Cognos, MicroStrategy
• Experience writing customer-facing root case analysis (RCA) documentation
• Bachelor’s degree in a related field
• ITIL v4 certifications or equivalent experience
• Familiarity with SRE principles and blameless postmortem culture

Overview of Job Function:

The Sr. Category Manager will be responsible for leading the strategic procurement of goods and services, sourcing, negotiating and contract management for the enterprise IT categories, including telecom and data network services, hardware, cloud and IT services in this area. The Sr. Category Manager will lead cross functional teams executing on category strategies, requirements, leading negotiations and managing contract execution. This person will also play a key role in the supplier selection and managing supplier relationships, ensuring all vendor engagements comply with the company’s procurement policies and procedures.

Principal Duties and Essential Responsibilities:

• Take ownership of assigned categories - lead, develop, drive and implement strategic sourcing plans and remain accountable for targets aligned with procurement objectives.
• Lead the communication, execution and implementation of category initiatives, ensuring they meet the needs of the business and procurement goals.
• Lead complex, strategic sourcing projects and obtain cost savings through supplier negotiations, event driven activities and alternate sourcing.
• Bring strategic thinking to spend categories to support execution of business transformation strategies.
• Demonstrate cross functional leadership, working closely with teams to identify opportunities, aggregate spend, standardize telecom and data network services, hardware, cloud and IT services as required to leverage purchasing power and achieve results.
• Interface with stakeholders to improve decisions regarding budgeting, forecasting, sourcing, compliance, quality and contracting.
• Utilize spend data and business insights to identify key sourcing opportunities for categories, developing and executing comprehensive cost reduction plans.
• Monitor current category market conditions to identify potential supply challenges and develop supply continuity plan.
• Build and maintain positive business relationships with suppliers and stakeholders yielding effective partnerships.
• Manage all vendors as required, including key suppliers with global and/or critical contracts.
• Initiate and lead supplier business reviews that address performance, technology, roadmaps, business growth strategies and supply market changes.
• Respond and resolve issues around the contract, technical and operational support, and invoicing.
• Establish global collaboration and proper alignment with cross functional teams and stakeholders.
• Ensure all procurement projects and activities follow the Global Procurement policy and procedures.

Minimum Requirements:

• Bachelor’s Degree in Business, Supply Chain, Finance, Technology or related field or equivalent work experience.
• 8-10+ years’ experience in strategic sourcing of infrastructure, cloud and hardware and managing category spend with delivered results and evidence of increases in scope and level of responsibility.
• Demonstrated effectiveness in sourcing complex IT categories: Examples include
• Networking including voice, data, wireless, SIP, conferencing, VOIP, network equipment
• Telecommunication including contract terms, tariffs, fixed and variable bandwidth-based pricing schedules, minimum revenue commitments and service level agreements for voice and data
• IT Hardware, including personal computing, mid and high range servers, mainframes, and security appliances
• IT Services, including outsourced infrastructure, data center, application development and product assessment
• Cloud operations and platforms
• Strong technical understanding of the organizational technology, infrastructure needs and cloud operations with expertise in one or more cloud platforms (e.g. Microsoft Azure, AWS, Google Cloud Platform).
• Demonstrated expertise with all elements of a structured strategic sourcing process including category strategy development.
• Strong stakeholder and supplier relationship management skills.
• Strong experience interacting with all levels of the organization including a consistent record of effective and productive senior management level interactions.
• Strong understanding of financial principles related to procurement, including TCO (Total Cost of Ownership) and ROI (Return on Investment).
• Excellent communication skills. Involves others in discussions, facilitates discussion resulting in understanding, decisions and action.
• Proven experience in interpreting and executing complex legal agreements and service schedules annually and utilizing a network of IT supplier contacts that can be leveraged in such negotiations.
• Minimal management oversight and ability to maintain a positive attitude throughout typical work-related challenges.
• Highly organized with excellent time management skills and the flexibility to manage multiple projects.
• Proficient in MS Office Suite.
• Limited domestic travel for meetings.
• US, GA remote role, near Alpharetta, GA.
• Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.

MIN: $110K

MAX: $130K

Principal Duties and Essential Responsibilities:

• Build, deploy, debug and support VMware image in large scale
• Customize VMware workstation or similar virtualization software
• Deploy and support CI/CD pipeline, image scanning, and handle encryption requirement
• Develop orchestration with core Java to pull image remotely in cloud/on prem hybrid environment
• Build images, deploy images for supporting application teams
• Recommend processes, technologies and other improvements intended to benefit productivity, efficiency and/or quality of Verint’s solutions
• Develop automation for cloud managed services (AWS Services like EC2, S3, Lambda, IAM etc) through python, terraform, GitOps for automated deployments in development and production environments
• Research new technologies to improve Verint’s cloud/on prem hybrid platform
• Work on complex projects with minimal supervision
• Write high-quality, standardized scripts, configurations, and tests to increase platform reliability through automation
• Create and maintain advanced observability solutions for platform systems
• Quickly create Proof-of-Concept systems to validate ideas and test new technologies
  

Minimum Requirements:

• Bachelor's Degree in Computer Science, Engineering or a related field or equivalent experience
• 5 years' experience in operating globally distributed infrastructure in a 24/7, five 9 environment
• Ability to manage multiple priorities and parallel projects with strong organizational, and time management skills
• Experience working in a remote team environment
• Experience with Git version control
• 3+ years' experience with VMware, Containerization
• 5+ years' experience with basic scripting in Bash, Python, etc.
• Experience with Infrastructure as Code tools such as Terraform
• Experience with Cloud hosting services: AWS, Azure, GCP
• Experience with CI/CD systems such as Jenkins, Harness, GitLab CI/CD, etc.
• Ability to take ownership of assignments and drive to resolution
• Ability to work in a fast-paced, high-energy environment
• Excellent communication and collaboration skills

Preferred Skills:

• Proficiency in Linux service development, system configuration, shell scripting
• Proficiency of containerized technologies (Docker etc)
• Experience with observability systems such as Datadog
• Experience in Core Java development is a plus
• Knowledge of MS SQL Server, SQL and ETL is a plus
• Knowledge of data-lake technology like databricks is a plus

MIN: $130K

MAX: $160K

Principal Duties and Essential Responsibilities:

• Install, operate, debug and support large Kubernetes clusters
• Deploy and support CI/CD pipeline, image scanning, encryption handling, service mesh technologies, identity, gateway
• Build images, such as GPUs for supporting application teams
• Recommend processes, technologies and other improvements intended to benefit productivity, efficiency and/or quality of Verint’s solutions
• Providing subject matter expertise for cloud platform support
• Manage, evolve, and debug large-scale production Kubernetes clusters
• Develop automation through python, terraform, GitOps for automated deployments in development and production environments
• Research new technologies to improve Verint’s developer platform
• Work on complex projects with minimal supervision
• Provide support for Kubernetes-based platform users, answer questions and guide teams
• Write high-quality, standardized scripts, configurations, and tests to increase platform reliability through automation
• Create and maintain advanced observability solutions for platform systems
• Quickly create Proof-of-Concept systems to validate ideas and test new technologies
• Write high-quality technical and user-facing documentation for software systems
• Collaborate with architects, stakeholders, and other engineers to design and produce platform solutions

Minimum Requirements:

• Bachelor's Degree in Computer Science, Engineering or a related field or equivalent experience
• 5 years' experience in operating globally distributed infrastructure in a 24/7, five 9 environment
• Ability to manage multiple priorities and parallel projects with strong organizational, and time management skills
• Experience working in a remote team environment
• Experience with Git version control
• 3+ years' experience with Kubernetes, Containerization
• 5+ years' experience with basic scripting in Bash, Python, etc.
• Experience with Infrastructure as Code tools such as Terraform
• Experience with Cloud hosting services: AWS, Azure, GCP
• Experience with CI/CD systems such as Jenkins, Harness, GitLab CI/CD, etc.
• Ability to take ownership of assignments and drive to resolution
• Ability to work in a fast-paced, high-energy environment
• Excellent communication and collaboration skills
• Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations

Preferred Requirements:

• Experience with identity solutions such as Keycloak
• Experience with Hashicorp suite, including Vault, Consul, Boundary
• Experience with Redhat Openshift/OKD and its ecosystem
• Experience with observability systems such as Datadog
• Experience working with and deploying on Linux operating systems

Overview of Job Function:

The Sr. Solution Architect- AI plays a critical role in driving the adoption of Verint's innovative solutions by designing tailored architectures that meet our customers' unique needs in collaboration with the Verint Cloud Platform. Primary areas of focus will include aligning Verint Da Vinci AI and Verint CX Automation technologies with customers’ business objectives. This role work closely with sales, services, engineering, and customer teams to ensure successful project design, delivery and customer satisfaction. While creating strong partnerships with customers.

Minimum Requirements:

Overview of Job Function:

The Sr. Solution Architect- AI plays a critical role in driving the adoption of Verint's innovative solutions by designing tailored architectures that meet our customers' unique needs in collaboration with the Verint Cloud Platform. Primary areas of focus will include aligning Verint Da Vinci AI and Verint CX Automation technologies with customers’ business objectives. This role work closely with sales, services, engineering, and customer teams to ensure successful project design, delivery and customer satisfaction. While creating strong partnerships with customers.

Minimum Requirements: