דרושים מנהל חשבון ב-Verint ב-ארהב

Principal Duties and Essential Responsibilities:

• Manages complex program-level engagements and implementations.
• Responsible for program objectives, defined scope and achieving the conditions of success that serve as major program milestones and requires interim or final customer sign-off for approval.
• Participates in Sales-to-Services mobilization activities and/or reviews all pre-Sales documents and informs Sales and Contracts of potential technical, logistical, project scheduling or business issues, and liaisons with internal departments to ensure necessary program needs and goals are being met.
• Reviews Pre-Sales and Sales documentation to ensure the overall Professional Services effort and deliverables are accurately scoped and defined.
• At the conclusion of each critical program, creates a program summary outlining both strengths and shortcomings of the program management process and perceived customer experience.
• Leads a program team, including customer stakeholders and other potential third-party resources through either a traditional or agile program lifecycle. Trains, mentors and guides program teammates to drive successful outcomes.
• Interacts regularly with the PMO Director, keeping them informed of program progress and seeking guidance where needed to ensure overall program success and customer satisfaction.
• Completes standard and ad hoc status reporting requirements.
• Effectively coordinates the allocation of program resources with the functional managers and other Project Managers in order to maintain program deployment schedules.
• Accountable for adhering to the escalation process for installation issue resolution and managing the final “go/no-go” decision for installation deployment.
• Develops and monitors the program schedule and defined milestones to accurately know the percent complete based on hours consumed and impact to revenue recognition.
• Updates and regularly maintains the program budget forecast and ensures timesheet adherence for timely financial reporting.
• Creates, gathers approval and executes Change Orders as required.
• Establishes and maintains client-focused professional relationships with all customer and business executives to facilitate transparent, honest and timely communication.
• Stays attuned to changes in the customer’s business and technology environment, as well as organization and culture that could adversely affect the efforts of Verint Systems, Inc.
• Attends required product and services training and related demonstrations to acquire a fundamental understanding of Verint’s product suite and business advisory services.
• Engages in special programs as assigned by PMO leadership.

Minimum Requirements:

• Bachelor’s degree in a related field or equivalent work experience
• 6+ years of experience in technical program or project management, process improvement, management consulting, and/or customer relationship management.
• Demonstrated experience in leading enterprise scale software deployments of $250K or greater.
• Past demonstrated experience in managing projects or programs in a complex environment.
• Experience leading complex implementations that require strong integration across lifecycle components using critical thinking, problem solving.
• Program financial management experience; inclusive of developing and maintaining program level budgeting and forecasting.
• Ability to effectively lead a cross-functional team without direct reporting responsibility in a manner that achieves desired business results.
• Effectively demonstrates a leadership presence when dealing with senior leaders; can remain composed, focused and productive when confronted with escalated issues or unanticipated change.
• Must possess Executive level communication skills, determining their purpose, impact, and appropriate timing without coaching. Must be able to effectively communicate with Executive Level Clients; this includes setting client expectations, the ability to deliver sub-optimal updates, and deftly deal with escalations.
• Experience in project lifecycle activities and tasks.
• Consulting experience translating model and business process knowledge to clients.
• Ability to manage and conduct resource requirements analysis.
• Up to 15% travel required.
• Software specific working knowledge required of the following: SmartSheet, Microsoft Office Suite, Salesforce, and FinancialForce.
• Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations
• The ability to obtain the necessary credit line required to travel.

MIN: 122,000

MAX: 133,000

Principal Duties and Essential Responsibilities:

• Lead the execution and evolution of the Problem Management practice across Cloud Operations
• Identify recurring and pervasive issues through data analysis and pattern recognition
• Facilitate and contribute to blameless postmortems and incident reviews
• Deliver actionable insights and recommendations to engineering and product teams
• Track and drive resolution of root causes, ensuring long-term fixes are implemented
• Build strong relationships with Engineering, SRE, and Support teams to foster a culture of shared responsibility
• Host recurring uptime and reliability review meetings with cross-functional stakeholders
• Communicate findings and progress clearly and concisely to executive leadership
• Serve as a trusted advisor during incident reviews and RCA development
• Develop and maintain KPIs, dashboards, and metrics to measure the effectiveness of Problem Management
• Contribute to the design and implementation of continuous service improvement (CSI) initiatives
• Ensure compliance with internal standards and regulatory require
• Mentor teams on best practices in problem identification, analysis, and resolution.

Minimum Requirements:

• 5 years experience in ITSM, SRE or DevOps environments
• Excellent communication skills, including executive-level reporting
• Tenacious follow-through and attention to detail
• Strong analytical and pattern recognition skills
• Proven ability to lead cross-functional initiatives and influence without authority
• Fast learner with a growth mindset and a passion for service reliability
• 3 years experience in these or similar technologies: ServiceNow; Jira/Confluence, Excel
• Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations

Preferred Requirements:

• Experience working in large-scale cloud environments
• Experience withMS PowerBI, Tableau, Cognos, MicroStrategy
• Experience writing customer-facing root case analysis (RCA) documentation
• Bachelor’s degree in a related field
• ITIL v4 certifications or equivalent experience
• Familiarity with SRE principles and blameless postmortem culture

Principal Duties and Essential Responsibilities:

• Execute the Company’s sales strategies and achieve established sales quota in the assigned territory by identifying business opportunities through territory management, target account prospecting, and profiling.
• Responsible to lead all regularly scheduled calls and assign tasks with accountability to the virtual team members.
• Owns the Executive relationships and is responsible for understanding the customers’ business needs and direction.
• Be up to speed with all current events within the account, understand the political landscape, be able to manage relationships at all levels, and be able to map our solutions to help them meet their business objectives.
• Develops and owns the overall sales pipeline and is responsible for both closing and prospecting into Verint’s top accounts.
• Effectively conducts interaction with accounts at all levels; face-to-face calls, conference calls, WebEx, and email communications.
• Thoroughly assess the customer’s needs and present the appropriate solution, utilizing the region’s Solutions Engineer(s) as needed.
• Serves as a focal point for customer support issue escalation and maintains high levels of customer satisfaction and loyalty with customers.
• Provide effective sales presentations and product demonstrations to assigned customers and prospects.
• Maintain effective relationships with established customers and develop strategies to maximize revenue opportunities through increased portfolio usage.
• Provide the sales management team with accurate and timely reporting of activities including weekly and monthly sales forecasts, the status of the sales pipeline, and results of prospecting activities.
• Provide routine and accurate updates to the Company’s sales database with account activity and status.
• Maintain a comprehensive and ongoing knowledge of Verint products and technology, as well as industry trends.

Minimum Requirements:

• Bachelor's Degree or equivalent work experience
• Five (5) years of sales experience and success in selling high-value, complex, and long sales cycle enterprise software and/or high-value services.
• Proven and successful sales track record of quota attainment
• Must be able to effectively prospect and identify business opportunities, conduct needs analysis, and present and close solutions sales to targeted accounts.
• Effective and Professional presentation and communication skills, both written and verbal are required with the ability to penetrate and establish relationships with customer’s senior-level executives.
• Must possess excellent negotiation and closing skills with the proven ability to qualify prospects from both an operational and financial standpoint
• Travel approximately 50-75%.
• Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations
• The ability to obtain the necessary credit line required to travel

Preferred Requirements:

• Working knowledge of value-added ROI business process sales engagements/tools
• Knowledge of Workforce Management, and /or CRM/ERP software background desired

Principal Duties and Essential Responsibilities:

• Execute the Company’s sales strategies and achieve established sales quota in the assigned territory by identifying business opportunities through territory management, target account prospecting, and profiling.
• Responsible to lead all regularly scheduled calls and assign tasks with accountability to the virtual team members.
• Owns the Executive relationships and is responsible for understanding the customers’ business needs and direction.
• Be up to speed with all current events within the account, understand the political landscape, be able to manage relationships at all levels, and be able to map our solutions to help them meet their business objectives.
• Develops and owns the overall sales pipeline and is responsible for both closing and prospecting into Verint’s top accounts.
• Effectively conducts interaction with accounts at all levels; face-to-face calls, conference calls, Webex, and email communications.
• Thoroughly assess the customer’s needs and present the appropriate solution, utilizing the region’s Solutions Engineer(s) as needed.
• Serves as a focal point for customer support issue escalation and maintains high levels of customer satisfaction and loyalty with customers.
• Provide effective sales presentations and product demonstrations to assigned customers and prospects.
• Maintain effective relationships with established customers and develop strategies to maximize revenue opportunities through increased portfolio usage.
• Provide the sales management team with accurate and timely reporting of activities including weekly and monthly sales forecasts, the status of the sales pipeline, and results of prospecting activities.
• Provide routine and accurate updates to the Company’s sales database with account activity and status.
• Maintain a comprehensive and ongoing knowledge of Verint products and technology, as well as industry trends.

Minimum Requirements:

• Bachelor's Degree or equivalent work experience
• Five (5) years of sales experience and success in selling high-value, complex, and long sales cycle enterprise software and/or high-value services.
• Proven and successful sales track record of quota attainment
• Must be able to effectively prospect and identify business opportunities, conduct needs analysis, and present and close solutions sales to targeted accounts.
• Effective and Professional presentation and communication skills, both written and verbal are required with the ability to penetrate and establish relationships with customer’s senior-level executives.
• Must possess excellent negotiation and closing skills with the proven ability to qualify prospects from both an operational and financial standpoint
• Travel approximately 50-75%.
• Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations
• The ability to obtain the necessary credit line required to travel

Preferred Requirements:

• Working knowledge of value-added ROI business process sales engagements/tools
• Knowledge of Workforce Management, and /or CRM/ERP software background desired
• Bachelor’s Degree or equivalent sales experience

MIN: $100,000

MAX: $120,000

Principal Duties and Essential Responsibilities:

• Execute the Company’s sales strategies and achieve established sales quota in the assigned territory by identifying business opportunities through territory management, target account prospecting, and profiling.
• Responsible to lead all regularly scheduled calls and assign tasks with accountability to the virtual team members.
• Owns the Executive relationships and is responsible for understanding the customers’ business needs and direction.
• Be up to speed with all current events within the account, understand the political landscape, be able to manage relationships at all levels, and be able to map our solutions to help them meet their business objectives.
• Develops and owns the overall sales pipeline and is responsible for both closing and prospecting into Verint’s top accounts.
• Effectively conducts interaction with accounts at all levels; face-to-face calls, conference calls, WebEx, and email communications.
• Thoroughly assess the customer’s needs and present the appropriate solution, utilizing the region’s Solutions Engineer(s) as needed.
• Serves as a focal point for customer support issue escalation and maintains high levels of customer satisfaction and loyalty with customers.
• Provide effective sales presentations and product demonstrations to assigned customers and prospects.
• Maintain effective relationships with established customers and develop strategies to maximize revenue opportunities through increased portfolio usage.
• Provide the sales management team with accurate and timely reporting of activities including weekly and monthly sales forecasts, the status of the sales pipeline, and results of prospecting activities.
• Provide routine and accurate updates to the Company’s sales database with account activity and status.
• Maintain a comprehensive and ongoing knowledge of Verint products and technology, as well as industry trends.

Minimum Requirements:

• Bachelor's Degree or equivalent work experience
• Five (5) years of sales experience and success in selling high-value, complex, and long sales cycle enterprise software and/or high-value services.
• Proven and successful sales track record of quota attainment
• Must be able to effectively prospect and identify business opportunities, conduct needs analysis, and present and close solutions sales to targeted accounts.
• Effective and Professional presentation and communication skills, both written and verbal are required with the ability to penetrate and establish relationships with customer’s senior-level executives.
• Must possess excellent negotiation and closing skills with the proven ability to qualify prospects from both an operational and financial standpoint
• Travel approximately 50-75%.
• Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations
• The ability to obtain the necessary credit line required to travel

Preferred Requirements:

• Working knowledge of value-added ROI business process sales engagements/tools
• Knowledge of Workforce Management, and /or CRM/ERP software background desired
• Bachelor’s Degree or equivalent sales experience

MIN: $130k

MAX: $150k

Principal Duties and Essential Responsibilities:

• Execute the Company’s sales strategies and achieve established sales quota in the assigned territory by identifying business opportunities through territory management, target account prospecting, and profiling.
• Responsible to lead all regularly scheduled calls and assign tasks with accountability to the virtual team members.
• Owns the Executive relationships and is responsible for understanding the customers’ business needs and direction.
• Be up to speed with all current events within the account, understand the political landscape, be able to manage relationships at all levels, and be able to map our solutions to help them meet their business objectives.
• Develops and owns the overall sales pipeline and is responsible for both closing and prospecting into Verint’s top accounts.
• Effectively conducts interaction with accounts at all levels; face-to-face calls, conference calls, WebEx, and email communications.
• Thoroughly assess the customer’s needs and present the appropriate solution, utilizing the region’s Solutions Engineer(s) as needed.
• Serves as a focal point for customer support issue escalation and maintains high levels of customer satisfaction and loyalty with customers.
• Provide effective sales presentations and product demonstrations to assigned customers and prospects.
• Maintain effective relationships with established customers and develop strategies to maximize revenue opportunities through increased portfolio usage.
• Provide the sales management team with accurate and timely reporting of activities including weekly and monthly sales forecasts, the status of the sales pipeline, and results of prospecting activities.
• Provide routine and accurate updates to the Company’s sales database with account activity and status.
• Maintain a comprehensive and ongoing knowledge of Verint products and technology, as well as industry trends.

Minimum Requirements:

• Bachelor's Degree or equivalent work experience
• Five (5) years of sales experience and success in selling high-value, complex, and long sales cycle enterprise software and/or high-value services.
• Proven and successful sales track record of quota attainment
• Must be able to effectively prospect and identify business opportunities, conduct needs analysis, and present and close solutions sales to targeted accounts.
• Effective and Professional presentation and communication skills, both written and verbal are required with the ability to penetrate and establish relationships with customer’s senior-level executives.
• Must possess excellent negotiation and closing skills with the proven ability to qualify prospects from both an operational and financial standpoint
• Travel approximately 50-75%.
• Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations
• The ability to obtain the necessary credit line required to travel

Preferred Requirements:

• Working knowledge of value-added ROI business process sales engagements/tools
• Knowledge of Workforce Management, and /or CRM/ERP software background desired