Regional Account Executive Space Region Category jobs at Us Bank in United States

• Performs onboarding and maintenance of accounts and reviewing required account documentation.
• Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
• Reviews and approves required account documentation
• Proactively identifies risk and opportunities for process improvement based on an understanding the work impacts other operational units
• Performs moderate levels of research, follow-up and resolution of more complex routine research requests

• Account Management
• Customer and Client Focus
• Oral Communications
• Research
• Analytical Thinking
• Attention to Detail
• Collaboration
• Problem Solving
• Prioritization
• Recording/Organizing Information
• Result Orientation

• Performs an accuracy, completeness and risk assessment of documentation or client account information, identifies and resolves any discrepancies or gaps, then approves/declines the request for account opening or maintenance according to the established written guidelines and procedures.
• Researches and resolves incomplete submissions by utilizing procedures and established guidelines and engaging support partners when needed.
• Responds to internal business partner inquiries related to requests via phone and email and escalates more challenging issues to leadership as needed.
• Understands the process flow from end to end including the reasons for each step, the process controls, the risks within the process and the upstream/downstream impacts of their work based on an understanding the work impacts other operational units.

Responsibilities:

Developing a comprehensive and in-depth understanding of the Bank of America Private Bank portfolio construction process with respect to alternative investments, including hedge funds, private equity, and real assets.

• Creating and executing a business strategy that allows the candidate to work independently in the territory alongside local Private Bank market leadership. The business strategy will also include working closely with other members of the Alternative Investments Sales Team, home office leadership, and select third-party product partners to cultivate and grow future Alts business prospects.
• Providing proactive and solutions-oriented feedback based on interactions with internal operations, marketing, product origination, risk, legal and compliance partners to enhance the overall client and PM experience.
• Staying current on trends impacting both the broader financial markets and alternative investment strategies in order to educate our clients and Private Bank PMs on underlying manager performance attribution and the importance of diversification.

Qualifications:

• 8+ years of financial services product and/or sales experience
• Knowledge of alternative investment products
• Travel throughout coverage area (3-4 days a week)
• Strong oral and written communication skills
• Self-motivated individual with a passion for alternative investments
• Undergraduate degree in Finance, Marketing or Business Administration (CFA, CAIA or MBA a plus) is preferred
• Series 7 & 66 preferred at time of hire or must be able to obtain within 120 days of start date

Skills:

• Client Management
• Client Solutions Advisory
• Customer and Client Focus
• Pipeline Management
• Relationship Building
• Collaboration
• Presentation Skills
• Prospecting
• Referral Management
• Wealth Planning
• Referral Identification

This job is responsible for standard activities supporting the creation, onboarding and maintenance of accounts, according to the established guidelines and procedures. Key responsibilities include providing quality service and effective, efficient operations support for internal business partners and external clients. Job expectations include operating with a standard level of independence, and referring to their team lead or manager for direction and support with more complex issues and escalations.

Responsibilities:

• Performs onboarding and maintenance of accounts and reviewing required account documentation.
• Responds to client inquiries via numerous channels to support operational efficiency and quality client service
• Performs basic research, follow-up and resolution of routine research requests
• Identifies potential issues in daily operational tasks and escalates risk concerns, as appropriate
• Provides general operational support including handling inbound calls, mail sorting, and mail distribution
• Reviews and approves required account documentation

Skills:

• Account Management
• Customer and Client Focus
• Oral Communications
• Research
• Attention to Detail
• Collaboration
• Written Communications
• Prioritization
• Recording/Organizing Information
• Result Orientation

Required Skills:

• Proven decision-making skills, and the ability to effectively manage risk.
• Proven track record delivering for internal and/or external clients.
• Strong organizational and teamwork skills
• Results oriented; driven and ambitious.
• Must be flexible with schedule
• Quick learner and self sufficient
• Demonstrates initiative while working independently​

Desired Skills:

• Knowledge of bank policies, procedures, and Core Values.​

Responsibilities:

Developing a comprehensive and in-depth understanding of the Bank of America Private Bank portfolio construction process with respect to alternative investments, including hedge funds, private equity, and real assets.

• Creating and executing a business strategy that allows the candidate to work independently in the territory alongside local Private Bank market leadership. The business strategy will also include working closely with other members of the Alternative Investments Sales Team, home office leadership, and select third-party product partners to cultivate and grow future Alts business prospects.
• Providing proactive and solutions-oriented feedback based on interactions with internal operations, marketing, product origination, risk, legal and compliance partners to enhance the overall client and PM experience.
• Staying current on trends impacting both the broader financial markets and alternative investment strategies in order to educate our clients and Private Bank PMs on underlying manager performance attribution and the importance of diversification.

Qualifications:

• 8+ years of financial services product and/or sales experience
• Knowledge of alternative investment products
• Travel throughout coverage area (3-4 days a week)
• Strong oral and written communication skills
• Self-motivated individual with a passion for alternative investments
• Undergraduate degree in Finance, Marketing or Business Administration (CFA, CAIA or MBA a plus) is preferred
• Series 7 & 66 preferred at time of hire or must be able to obtain within 120 days of start date

Skills:

• Client Management
• Client Solutions Advisory
• Customer and Client Focus
• Pipeline Management
• Relationship Building
• Collaboration
• Presentation Skills
• Prospecting
• Referral Management
• Wealth Planning
• Referral Identification

This job is responsible for standard activities supporting the creation, onboarding and maintenance of accounts, according to the established guidelines and procedures. Key responsibilities include providing quality service and effective, efficient operations support for internal business partners and external clients. Job expectations include operating with a standard level of independence, and referring to their team lead or manager for direction and support with more complex issues and escalations.

Responsibilities:

• Performs onboarding and maintenance of accounts and reviewing required account documentation.
• Responds to client inquiries via numerous channels to support operational efficiency and quality client service
• Performs basic research, follow-up and resolution of routine research requests
• Identifies potential issues in daily operational tasks and escalates risk concerns, as appropriate
• Provides general operational support including handling inbound calls, mail sorting, and mail distribution
• Reviews and approves required account documentation

Skills:

• Account Management
• Customer and Client Focus
• Oral Communications
• Research
• Attention to Detail
• Collaboration
• Written Communications
• Prioritization
• Recording/Organizing Information
• Result Orientation

LOB Job Description:

Wealth Management Operations (WMO) provides end-to-end operational support that drives the client experience for Wealth Management advisory partners and their clients.

Within WMO, the Onboarding & Maintenance Support teams execute manual processes and monitor automated processes to gather and maintain required information that identifies client accounts and features such as legal name(s), address, product type, beneficiaries, etc. to accurately open, modify or close accounts.

Upon the receipt of new account and/or maintenance request from the Merrill Branch Office, the Support Onboarding, Maintenance, and Associated Data – Brokerage team ensures all documentation, regulatory requirements, and required client correspondence have been met for the account to be opened and/or updated. Requests may be returned for additional or incorrect information and a secondary review is completed on higher risk requests. The account management is complete once the request is decisioned.

Required Skills:

Desired Skills:

• Oral Communications
• Written Communications
• Customer and Client Focus
• Attention to Detail
• Results Driven
• Numerical Reasoning"​

Job Description:

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for identifying and developing new client relationships in their respective territories through direct calling and networking efforts. Key responsibilities include individually researching and contacting new prospects to successfully solicit new business opportunities and supplementing direct calling on prospects by developing referrals from business intermediaries (e.g. consultants, attorneys, investment bankers, accountants, business brokers). Job expectations include designing and implementing appropriate sales strategies to achieve assigned production goals.

Responsibilities:

• Develops new businessopportunities
• Prospects new clients and centers of influences
• Builds relationships with new and existing clients, centers of influence, and associates
• Devises sales strategies for territory management and market analysis
• Communicates, negotiates and leads development
• Provides complex credit solutions

Skills:

• Business Development
• Client Experience Branding
• Client Solutions Advisory
• Prospecting
• Referral Management
• Client Management
• Pipeline Management
• Referral Identification
• Relationship Building

Required Qualifications:

• 2+ years of sales experience with good working knowledge of credit and lending issues.
• Excellent oral and written communication skills including presentations
• Self-motivated and result oriented

Desired Qualifications:

• Strong desire to create business working with referral sources.
• Undergraduate degree in business, finance or economics
• Formal credit/lending training and strong credit skills
• Proven business acumen by working with lending products and Small Businesses to provide solutions and services to fit their financial needs
• Demonstrated sales ability; influences with impact; ability to develop new client relationships and new business

High School Diploma / GED / Secondary School or equivalent

• Manages team workflow across various systems and provides process oversight and direction for accurate and timely completion of deliverables
• Provides day-to-day training and coaching to team while addressing employee inquiries and escalations
• Monitors team service levels, volume, performance metric reporting, escalating concerns where appropriate
• Conducts quality assurance reviews and provides routine supervisory manager approvals
• Researches complex operational and client requests, issues, and escalations to identify root cause and assist with remediation efforts and solutions
• Reviews processes to ensure effectiveness, and recommending process improvement and risk mitigation opportunities to senior management
• Supports risk management and audit processes, including identification of issues, development of mitigation strategies, and exam preparation

• Attention to Detail
• Customer and Client Focus
• Oral Communications
• Prioritization
• Problem Solving
• Written Communications
• Account Management
• Analytical Thinking
• Coaching
• Mentoring
• Research
• Result Orientation

• Ensure trades that are executed by Financial Advisors (FAs) / Investment Managers are booked timely and accurately to client accounts
• Eliminate risks by proactively monitoring workflow, serving as quality control and escalating issues as appropriate while engaging the right leaders and partners
• Serve as or assist the trade allocation subject matter expert to problem-solve complex/escalated issues and provide training and support to the processors
• Pull reports, analyze data and place data in a usable format for dialogue and decision-making including daily statistics and metrics for Single Process Inventory
• Document and summarize team issues in a logical easy to read manner
• Support quality assurance routines as needed depending on volumes.

• Minimum two years of experience working in broker dealer operations with knowledge of common operational issues, controls and quality assurance (QA)
• Prior experience serving as lead in an operational environment or currently working as a consistently high performing GWIM Service Operations Representative
• Must be able to give clear effective examples of past successes in teamwork, use of analytical skills, time and organizational self-management, flexibility to a changing environment and ability to work in a fast paced deadline-driven environment.
• Intermediate experience with Microsoft Word and Excel to include formulas, running saved macros and pivot tables
• Proven experience with presenting and writing information clearly, concisely and grammatically correct
• Demonstrated experience with effectively reviewingdocuments/informationand quickly identifying errors, while understanding the cause of the error and taking action to implement sustainable solutions
• Self-motivated, proactive and able work with minimal supervision

• Prior trade support experience
• Series 7 license
• Experience with Managed Products​