דרושים Software Engineering Ii - Uber Xshare ב-Uber ב-ארהב

About the Role

This organization is responsible for serving, ingesting, and indexing data within our feed, storefront, and application carousel experiences. We support multiple data retrieval methods from a high-scale MySQL database. We focus on inventing new and exciting ways to help customers find the products they want within our ever growing catalog which requires understanding the customer needs and building a highly performant backend to support these use cases.

- - - - What the Candidate Will Do ----

1. Design, develop, and maintain robust, scalable and innovative software solutions.
2. Identify opportunities and lead the entire development lifecycle end-to-end, from architecture design and coding to testing and deployment.
3. Conduct thorough code reviews, offering constructive feedback to maintain high code quality and elevate coding standards.
4. Help the team understand what is important and what problems to focus on.
5. Identify solutions to ambiguous problems and help the team reason through tradeoffs.
6. Communicating with internal clients, other technical teams, and management to collect requirements, describe software product features, and technical designs.

- - - - Basic Qualifications ----

1. Bachelor’s degree or equivalent in Computer Science, Engineering, Mathematics or related field, with 5+ years of full-time engineering experience.
2. Experience in hands-on software development with thoughtfulness of scale, latency and distributed architecture.
3. Highly efficient coding in Golang, Java or any similar languages.
4. Solid experience working with relational databases, MySQL, PostgreSQL or similar databases, on high concurrency environments.
5. Working experience with Flink, Spark, and/or Kafka

- - - - Preferred Qualifications ----

1. Solid systems design experience on high availability and low latency environments.
2. Proven experience of shipping high-quality internal platforms.
3. Solid experience working with non-relational databases, Cassandra, MongoDB or similar, on high concurrency environments.
4. A great teammate and owner - willing to take on ownership of the systems, and think about operations, maintenance and reliability of their systems.
5. Proven experience working with online food delivery systems and/or e-commerce platforms is a plus.

For Canada-based roles: The base salary range for this role is CAD$164,000 per year - CAD$182,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link .

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .

About the Role

In this role within the UK&I Central Operations team, you’ll be at the heart of solving these complex problems. Leveraging data-driven insights, you'll collaborate closely with cross-functional teams—including Commercial, Finance, Data Science, and Product—to drive operational excellence and deliver an exceptional experience for both customers and couriers.

What the Candidate Will Do

• Own key aspects of our UK operations - such as delivery times, order completion rates, and throughput - to ensure a seamless experience for consumers, couriers, and merchants.
• Partner with global product teams to shape, test, and launch new features (e.g. enhanced matching algorithms, innovative customer propositions, autonomous deliveries).
• Use data-driven analysis to identify opportunities to improve our operations, and bring these opportunities to life through experimentation and continuous optimisation
• Build and optimise UK marketplace processes to ensure operational excellence (e.g. determining store level delivery areas, ensuring we have the right amount of courier supply)
• Collaborate with senior commercial stakeholders to improve account-level performance, using marketplace insights to inform strategy and support commercial decision-making

Basic Qualifications

• Quantitative degree in STEM, Economics or similar
• 3+ years experience in operations/ analytics/ product ideally within a tech or strategy consultancy firm
• Strong commercial mindset with the ability to build compelling business cases to support recommendations
• Robust data analysis and technical skills, including advanced SQL to source data from large, complex data sources
• Excellent communication skills (both written and spoken)

Preferred Qualifications

• Able to use Python to perform data analysis (e.g. data manipulation, regression modeling)
• Experience working with a wide range of functional stakeholders (Product, Engineering, Commercial, Finance, Legal)

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .

What you'll do:

1. Execute CX Strategy: Lead the execution of comprehensive customer experience strategies that align with business objectives, focusing on enhancing user satisfaction, loyalty, and long-term growth. Drive alignment across regional and global teams to ensure consistent, high-quality experiences at scale.
2. Drive Operational Excellence: Oversee the operational management of customer experience programs. Drive efficiency initiatives, cost management, and process improvements to maximize impact and resource utilization.
3. Lead Cross-Functional collaboration: Foster strong partnerships with key departments (e.g., Ops, Product, Tech, Business, Global teams) to align on customer experience initiatives. Act as a strategic liaison to ensure seamless execution and cross-departmental synergies in delivering customer-focused outcomes.
4. Champion Customer-Centric strategy across the Organization: Advocate for customer-centric initiatives within strategic discussions, ensuring that customer needs and feedback are central to decision-making.
5. Leverage Data to Inform Strategy & Operational Decisions: Utilize data and analytics to measure the effectiveness of CX strategies and operational performance. Provide actionable insights to refine and adapt strategies, identify opportunities for operational improvements, and support business growth.
6. Monitor Program Performance & Report on Results: Regularly assess program performance against KPIs and business objectives. Provide senior leadership with insights on progress, challenges, and opportunities, ensuring timely adjustments to keep programs on track.
7. Align Global and Regional Teams for Scalability: Ensure alignment between global and regional teams to scale customer experience operations efficiently. Support localization efforts where necessary while maintaining a consistent experience across markets.

Basic Qualifications

1. Program Management expertise: 5+ years of experience leading complex, cross-functional programs with a proven track record of flawless execution and delivering meaningful business outcomes.
2. Product Development leadership: Demonstrated success in driving product development initiatives from concept through launch. Deep understanding of the product lifecycle, strong collaboration with Tech teams, and hands-on experience with agile methodologies.
3. Stakeholder Management: Skilled in influencing and aligning cross-functional teams. Strong ability to navigate organizational dynamics to build consensus and drive shared goals.
4. Strategic Thinking & Problem Solving: Proven ability to think strategically and solve complex challenges. Skilled at developing actionable strategies that support both short-term execution and long-term growth, with a focus on operational efficiency and adaptability in fast-changing environments.
5. Digital Customer Experience : In-depth knowledge of omnichannel experience design and optimization—including chat, email, phone, social, in-app messaging, and other digital platforms—to enhance the end-to-end customer journey.
6. Data-Driven Decision Making: Advanced analytical skills with the ability to interpret customer insights, NPS/CSAT metrics, and behavioral data to define strategies. Experienced in using dashboards, reporting tools, and customer data platforms to drive performance.
7. Voice of the Customer (VoC) Programs: Experienced in designing and scaling VoC programs to systematically capture, analyze, and act on customer feedback across all touchpoints—closing the loop between insight and action.
8. Customer-Centric mindset: Deeply committed to delivering world-class customer experiences and embedding customer-centric thinking into team culture and strategic decision-making. Advocates for the customer at every level of the organization.
9. Well developed communication: Skilled in crafting and delivering clear, compelling communications—across presentations, written content, and everyday interactions—to effectively inspire, inform, and align stakeholders at all levels. Adept at tailoring messages to diverse audiences to drive clarity, engagement, and action.
10. Multilingual Fluency: Fluent in English and Spanish; working proficiency in Portuguese is a plus.
11. Location Requirement: Must be available to work onsite at our Mexico or Sao Paulo office.

Preferred Qualifications

1. Experience in Tech or High-Growth Environments: Background in fast-paced tech companies (e.g., Amazon, Meta, Uber, DiDi, etc.) where customer-centricity, operational excellence, and agility are critical. Experience navigating complex organizational structures and delivering results at scale.
2. SQL & Data Literacy: Working knowledge of SQL and data analysis tools to independently query, analyze, and visualize customer data. Ability to partner effectively with Data/BI teams to inform decision-making and uncover insights.
3. Agile Program Management: Solid understanding of Agile principles and experience working within Agile or hybrid environments. Comfortable collaborating with Product and Engineering teams using frameworks like Scrum or SAFe.
4. Global or Cross-Cultural Team Management: Experience working in or leading teams across different cultures, time zones, and business contexts. Sensitivity to cultural nuances and the ability to adapt communication and leadership style accordingly.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .

About the Role

As a Mid-Market Growth Account Executive, you will be responsible for driving revenue growth and increasing operational and commercial excellence with our existing customers. As a Growth Account Executive, you will work closely with current customers in the Mid-Market segment (<2500 employees) to understand their unique challenges and goals, acting as a consultative partner on the Uber for Business platform. You will own the relationship and growth strategy by identifying upsell and cross-sell opportunities, negotiating deals that are mutually beneficial, and getting commitment from senior decision-makers.

This role is hybrid in nature making this a perfect fit for a seller with a hunter mindset and excellent relationship and account management skills.

The Impact You'll Have

• Develop a comprehensive view of the client that includes their business priorities, competitive edge in the marketplace, industry trends, and key strategic partner relationships.
• Grow and retain a book of business and proactively identify expansion opportunities to drive growth across multiple lines of business, products, and services for customers to exceed revenue goals. (Increase adoption and usage of our current programs, expand to new offices or departments, or cross-sell new product offerings)
• Negotiate contract renewals, amendments, and expansions by collaborating with cross-functional teams and owning the discussion with the client.
• Build, enhance, and implement long-term client relationships and communication at the C-level, with executives, key decision-makers, and influencers. Ensure our partners have an exceptional experience with Uber for Business.
• Conduct quarterly business reviews to illustrate the adoption of our platform and drive the conversation towards opportunities to expand the partnership and spend with Uber.

The Experience You'll Bring

• Minimum of 2 years of sales experience within a quota carrying role as an Account Manager with a focus on growing revenue within a book of business and / or as an Account Executive with end-to-end sales experience
• Demonstrated success of hitting sales quotas based on revenue growth
• Excellent communication and interpersonal skills, with the ability to identify and provide comprehensive solutions for varying customer needs
• Bachelor’s Degree
• Experience with tools such as Salesforce, ZoomInfo, Groove, LinkedIn Sales Navigator, Tableau, Google Suite
• Strong prioritisation skills: able to manage time effectively, prioritising high-value clients, while working with multiple customers to deliver on goals and improve processes.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .

About the Role

As aSenior Software Engineer, you'll contribute high-quality, reliable, and maintainable code that serves as a foundation for teams across Uber. You'll work closely with cross-functional partners to anticipate their needs and shape the platform capabilities required to support the launch of innovative and impactful financial products.

- - - - What the Candidate Will Do ----

1. Lead the design, development, and deployment of new financial products, features, and platforms that provide these features to Uber Riders, Drivers and Merchants.
2. Collaborate with product managers and cross-functional stakeholders to translate business requirements into technical solutions that align with financial products strategy.
3. Build robust, scalable, and efficient systems that handle real-time user data,
4. Develop systems and software to bring outstanding solutions to scalable systems at global Uber
5. Mentor and guide junior engineers on technical designs, coding best practices, and architecture.

- - - - Basic Qualifications ----

1. Bachelor’s or Master’s degree in Computer Science or a related technical field, or equivalent practical experience.
2. 5+ years of experience as a Backend Engineer.
3. Proven experience in software development, with a strong understanding of programming languages such as Go, Java, Python, or C++.
4. Strong experience with backend development and microservices architecture.
5. Experience with data analytics and experimental design in an engineering context.
6. Excellent problem-solving skills and a passion for innovation.
7. Excellent communication and teamwork abilities.

- - - - Preferred Qualifications ----

1. Highly efficient coding in Golang, Java or any similar languages.
2. Comfortable dealing with system complexity
3. Strong background in data analytics tools such as Hive, or similar.
4. Familiarity with CI/CD pipelines and testing frameworks.
5. Demonstrated leadership skills, with experience in mentoring and guiding junior engineers.
6. Proven experience of shipping high-quality product features on schedule and with high velocity
7. Great sense of ownership
8. Ability to work effectively in a fast-paced, team-oriented environment.
9. Strong communication skills, both written and verbal, to articulate complex ideas to various stakeholders.

For San Francisco, CA-based roles: The base salary range for this role is USD$198,000 per year - USD$220,000 per year.

For Sunnyvale, CA-based roles: The base salary range for this role is USD$198,000 per year - USD$220,000 per year.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .

About the Role

- - - - What the Candidate Will Do ----

1. Lead the development of next generation of Map/location based web experiences and features end-to-end from inception to delivery at the Uber scale.
2. Work closely with Product and Design team to prototype solutions and help translate unclear business requirements in well defined UX/system requirements.
3. Design and build web applications using React, GraphQL, Flow, CSS in JS, node.js, and leveraging open-source frameworks built by Uber such as Base UI, Styletron, and Fusion.js.
4. Track the success of your features through user experiments, collaborating with Data Science and Product teams as necessary.
5. Coach and mentor junior engineers or new engineers joining the team.

- - - - Basic Qualifications ----

1. 5+ years of professional experience in front-end or full-stack web development, with deep expertise in modern JavaScript frameworks (e.g., React, TypeScript, Redux).
2. Proficiency in designing and consuming RESTful and/or GraphQL APIs.
3. Experience leading complex product surfaces or features end-to-end, including architecture, implementation, testing, and rollout.
4. Strong understanding of web performance, accessibility, responsive design, and cross-browser compatibility.
5. Comfort navigating large codebases and collaborating across multiple teams and functions (e.g., mobile, backend, design, product).

- - - - Preferred Qualifications ----

1. Experience working with map technologies (e.g., Mapbox, Google Maps, Leaflet) or building location-based user interfaces and flows.
2. Prior experience in high-scale consumer products.
3. Experience with experimentation, A/B testing frameworks, and data-driven product development.

For San Francisco, CA-based roles: The base salary range for this role is USD$198,000 per year - USD$220,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link .