דרושים Business Analyst Ii- Mainframe Systems ב-Truist ב-United States, Raleigh

Regular or Temporary:

English (Required)

1st shift (United States of America)

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Lead the testing requirements and design reviews, including overseeing the work of testing teams.

• Create and execute moderate to complex test scenarios and cases.

• Track and monitor defects.

• Report testing status via test summary and defect reporting.

• Support a specific application(s) that may support a specific line of business (LOB), channel or other business function.

• Serve as Subject matter expert (SME) from a software testing perspective for application(s) in assigned portfolio.

• Collaborate with other LOBs and Tech partners to ensure software quality.

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree in Computer Science or related field, or equivalent education and related training

• Six years of experience in testing and quality assurance processes

• Working knowledge of test management tools, such as HP Application Lifecycle Management or Quality Center

• Good verbal and written communication skills

• Ability to work independently or as a member of a team

• Understand business, functional and technical aspects applications in assigned portfolio

• Understand application landscape (e.g. application architecture, physical and logical deployment, interfaces, dependencies) for applications in assigned portfolio

Preferred Qualifications:

• International Software Testing Qualifications Board (ISTQB) Foundations Certification

• American Society for Quality Certified Quality Improvement Associate

Regular or Temporary:

English (Required)

1st shift (United States of America)

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Serve as a key liaison between the Technology Delivery team and LOBs.

4. Establish project and work requests requirements using document, business process and workflow analysis. Ensure all stakeholders are involved in requirements gathering activities.

5. Facilitate requirements elicitation sessions and walkthroughs with appropriate stakeholders to plan, elicit, capture, analyze and validate business, functional and technical requirements

6. Perform current state analysis of existing business systems, applications and functions.

7. Prepare user interface diagrams, business process and workflow diagrams in support of small work requests (enhancements) or large scale project implementations.

8. Understand the long-term business objectives and suggest strategies to meet those objectives and introduce technical innovations, as needed.

9. Develop and maintain effective working relationships with business process owners and other stakeholders to develop acceptance criteria and a plan to facilitate user acceptance testing of a solution that meets the business requirements.

10. Assist/coordinate pre-planning activities (e.g. business case, project estimate, project risk assessment, stakeholder analysis, draft charter).

11. Facilitate routine meetings with business stakeholders to provide updates on in-flight initiatives.

12. Attend business unit management meetings, as needed.

13. Become deeply immersed and knowledgeable about core business functions, processes and workflows associated with assigned business areas and projects.

14. Observe and ensure strict adherence to all Technology and Truist policies and standards (e.g. Systems Development Life Cycle (SDLC), Change Management).

15.Coach and mentor junior level Business Analysts.

QUALIFICATIONS

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Required Qualifications:

1. Serve as a key liaison between the Technology Delivery team and LOBs.

4. Establish project and work requests requirements using document, business process and workflow analysis. Ensure all stakeholders are involved in requirements gathering activities.

5. Facilitate requirements elicitation sessions and walkthroughs with appropriate stakeholders to plan, elicit, capture, analyze and validate business, functional and technical requirements

7. Prepare user interface diagrams, business process and workflow diagrams in support of small work requests (enhancements) or large scale project implementations.

8. Understand the long-term business objectives and suggest strategies to meet those objectives and introduce technical innovations, as needed.

9. Develop and maintain effective working relationships with business process owners and other stakeholders to develop acceptance criteria and a plan to facilitate user acceptance testing of a solution that meets the business requirements.

10. Assist/coordinate pre-planning activities (e.g. business case, project estimate, project risk assessment, stakeholder analysis, draft charter,budgets, metrics

11. Facilitate routine meetings with business stakeholders to provide updates on in-flight initiatives.

12. Attend business unit management meetings, as needed.

13. Become deeply immersed and knowledgeable about core business functions, processes and workflows associated with assigned business areas and projects.

14. Observe and ensure strict adherence to all Technology and Truist policies and standards (e.g. Systems Development Life Cycle (SDLC), Change Management).

15.Coach and mentor junior level Business Analysts.

Preferred Qualifications:

1. An understanding of current trends in technology

2. Ability to read, analyze and interpret technical data

3. Project Management Institute (PMI) or International Institute of Business Analysis (IIBA) certification

4. Proficient in the use of Microsoft Visio,PowerPoint and Excel graphs to prepare executive level presentations

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need

Regular or Temporary:

English (Required)

1st shift (United States of America)Please note that this position is based in an office-centric environment. The work schedule requires employees to be on-site four days per week, one day remote.

Essential Duties Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Gather, formulate and define requirements to solve intermediate to complex business problems.

• Provide technical team members and users with assistance solving application related problems, such as malfunctions and program problems.

• Analyze requirements, plan and design applications using techniques, such as structured analysis, data modeling and information engineering.

• Plan and execute appropriate testing (e.g. test plans, test cases, and test scripts) to comprehensively test assigned enhancements to business applications.

• Coordinate the installation and application enhancements and/or releases.

• Expand or modify applications to serve new purposes or improve work flow.

• Assess the usefulness of pre-developed application packages and adapt them to a user environment.

• Develop, document and revise flow chart’s system design procedures, test procedures and quality standards.

• Review and analyze applications, including performance results, to locate code problems.

• Oversee work products of other Systems Analysts and serve as project leaders for small-sized systems projects.

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in Information Technology-related field, or equivalent education and related training

• Six years of experience or equivalent proficiency in application analysis and design

• Excellent verbal and written communication skills

• Ability to work independently or as a member of a team

• Ability to direct and train other team associates

• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

Preferred Qualifications:

• Core business/systems analyst skills, such as requirement gathering, wire framework, SQL, and APIs.

• Cloud knowledge – AWS, Azure or Google

• Creation of flow charts and process flows.

Regular or Temporary:

English (Required)

1st shift (United States of America)Provide on-site service to large clients requiring technical support with their restaurant POS system. Serve as an additional source of knowledge to Point of Sale Systems Field Technician I staff. Serve a voice of the client to internal staff.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Provide on-site hardware support 24 hours a day/ 7 days a week when on call.
2. Perform hardware and software upgrades as required to maintain operating systems for clients on a maintenance program.
3. Provide service within the contracted timeframe.
4. Provide second level technical support for POS Systems Support Analysts and Field Technical I staff.
5. Maintain replacement parts and service inventory.
6. Assist in the sales process by perform technical analysis of the client site and provide feedback for quote generation.
7. Provide feedback and suggestions to clients on latest product offers when providing onsite service.

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree in Computer Science or a related technology field, or equivalent education and related training or experience
2. 7+ years of experience in a hardware software field support role
3. Strong interpersonal and communication skills
4. Strong technical comprehension skills
5. Strong hardware diagnostic and troubleshooting skills
6. Certified Microsoft Windows Administrator
7. Strong networking comprehension skills

1. Undergraduate degree in a technology related field
2. 5 + years in supporting restaurant systems

Regular or Temporary:

English (Required)

1st shift (United States of America)

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.2. Apply deep subject-matter or functional expertise and breadth of industry knowledge to research, analyze, design, and/or maintain solutions and/or programs in support of changing business needs.
3. Provide strategic analysis and recommend actions to business leaders based on interpretation of findings. Exercise judgment based on multiple sources of information and knowledge acquired through work experience.5. Apply in-depth knowledge within own professional discipline and a broad understanding of concepts and principles of other related professional disciplines. Apply knowledge of best practices derived from experience and external networking to solve a range of complex strategic problems.
6. Provide a new perspective on existing solutions to solve complex problems. Explain and interpret complex, difficult, or sensitive information.
7. Lead projects or programs for strategic business initiatives with high risks and resource requirements.9. Oversee workflow, solve problems, coach, mentor, assist with interview and performance input. May supervise contractor-only teams or work efforts.

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree and eight years of experience or equivalent combination in general business management or consulting, with a wide variety of exposure to senior business executives.
2. In-depth knowledge of principles, practices, theories, and/or methodologies associated with the professional discipline assigned (e.g., information technology, project management, finance, risk management, change management, etc.). Understand foundational concepts of other related professional disciplines.
3. Experience managing complex initiatives and projects with material strategic or operational impact to the business in terms of revenue, cost savings, or process improvement.
4. Ability to interpret and explain complex information to a range of senior executive audiences and build consensus among different stakeholders.
5. Advanced executive level communications skills, including persuasion, negotiation, and influence.
6. Experience leading, training, mentoring, and coaching other teammates.

1. Master's degree
2. Consulting experience
3. Financial services experience
4. If assigned to a specific area of focus, may require specific skills.

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

Regular or Temporary:

English (Required)

1st shift (United States of America)* This role is an On-site/In-office position*

Regular or Temporary:

English (Required)

1st shift (United States of America)Identify, solicit, develop, manage, service, retain and grow long-term commercial relationships for clients with $5MM to $75MM in annual sales. Offer a full range of loan, deposit, and fee-based services to existing and prospective commercial clients. Leverage the CCB Industry & Advisory teams as appropriate to create the optimal client experience. Refer business and personal financial needs of assigned clients through the appropriate channel according to Integrated Relationship Management (IRM). Levels (I – III) should be differentiated based on years of commercial banking experience, portfolio size, and overall potential in the role per leadership discretion.

Essential Duties and Responsibilities

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's degree, or equivalent education and related training Three to eight (3-8) years of experience Clear understanding of credit and finance Excellent verbal and written communication skills Excellent negotiation skills Demonstrated proficiency in basic computer applications, such as Microsoft Office software products