Work closely with Regional Collision Manager to oversee all daily operations of the Collision Center to ensure delivery of excellent results consistently on all aspects of the business
Manage resource scheduling and allocation, implement and adherence of work standard quality, and understand and own every aspect of the teamโs performance
You will be responsible for driving continuous improvements to facilitate exceptional team output and customer service. We expect you to champion safety, efficiency, quality, and overall excellence in all your actions and decisions
Forecast and surpass goals and objectives for the site through regular audits of shop operations
Take ownership and create a culture of accountability, always maintaining the integrity of the Tesla brand, its processes, procedures, and values
Provide regular coaching and feedback and have a deep knowledge of your teamโs strengths and opportunities. You will be responsible for leading change and inspiring your team every day
Perform other related duties as assigned by Regional Collision Manager
What Youโll Bring
5-8 years of management experience in the collision industry or relevant roles in manufacturing, automotive, or customer service, in addition to 3-5 years vendor management expertise
Bachelorโs Degree, relevant Certificate from a Vocational School in Collision Repair, or equivalent experience
Experience in effectively leading diverse field, technical repair, or manufacturing teams in a technology-driven environment
Read and comprehend automotive repair procedures, with in-depth knowledge of methods, techniques, parts, tools, and materials used in collision repair; ability to run processes using Six Sigma or Toyota Lean
Possess excellent written and verbal communication skills and the ability to influence teams to achieve business targets
Follow instructions meticulously, showcasing attention to detail in tasks and responsibilities; capable of self-management in limited supervision environments
Work closely with Regional Collision Manager to oversee all daily operations of the Collision Center to ensure delivery of excellent results consistently on all aspects of the business
Manage resource scheduling and allocation, implement and adherence of work standard quality, and understand and own every aspect of the teamโs performance
You will be responsible for driving continuous improvements to facilitate exceptional team output and customer service. We expect you to champion safety, efficiency, quality, and overall excellence in all your actions and decisions
Forecast and surpass goals and objectives for the site through regular audits of shop operations
Take ownership and create a culture of accountability, always maintaining the integrity of the Tesla brand, its processes, procedures, and values
Provide regular coaching and feedback and have a deep knowledge of your teamโs strengths and opportunities. You will be responsible for leading change and inspiring your team every day
Perform other related duties as assigned by Regional Collision Manager
What Youโll Bring
5-8 years of management experience in the collision industry or relevant roles in manufacturing, automotive, or customer service, in addition to 3-5 years vendor management expertise
Bachelorโs Degree, relevant Certificate from a Vocational School in Collision Repair, or equivalent experience
Experience in effectively leading diverse field, technical repair, or manufacturing teams in a technology-driven environment
Read and comprehend automotive repair procedures, with in-depth knowledge of methods, techniques, parts, tools, and materials used in collision repair; ability to run processes using Six Sigma or Toyota Lean
Possess excellent written and verbal communication skills and the ability to influence teams to achieve business targets
Follow instructions meticulously, showcasing attention to detail in tasks and responsibilities; capable of self-management in limited supervision environments
Owner of RFQ's - ensuring all commercial terms are agreed and documented. Ensures Non-Disclosure Agreements, General Terms & Conditions, Piece Price Agreements, and other related contracts are negotiated and appropriately before business is initiated
Drive piece price and tooling negotiation process to ensure that Teslaโs commodity pricing met Best-In-Class expectations, while meeting Supplier Industrialization standards of Best-In-Class quality, in addition to driving continual cost reduction and avoidance initiatives through ad-hoc price negotiations
Address all areas of category management including category business plans, market conditions, technology roadmaps, cost modeling, and sourcing strategies; Monitor global industry trends, track technology roadmaps, and actively partner with the Design teams to identify/mitigate supply and demand challenges
Manage respective supplier relationships and performance, including but not limited to dispute resolution, supplier scorecards, and periodic business reviews; Participate in design reviews, change control meetings, and other technical discussions with Engineering partners; participate in Design for Manufacturability reviews with Engineering partners and prospective suppliers, and drive decisions from a cost perspective
Ability to understand technical drawings and specifications as well as basic knowledge of manufacturing process controls and quality assurance for their commodity space, comfortable communicating with technical stakeholders both internally and externally
Lead cross-functional teams to manage project timelines including developing and maintaining action trackers, Gantt charts, and other program management tools related to on-time delivery of supplier parts against Program timing
Communicate key supply, cost, and/or quality issues with management teams; Develop corrective action plans to mitigate identified risks
What Youโll Bring
Bachelor's Degree in Electrical, Mechanical, Industrial, Manufacturing Engineering or evidence of experience and exceptional ability
1-5+ years of experience in supply chain management, or commodity management
Technical & commercial understanding of tooling and manufacturing processes
Experience with mechanical engineering concepts related to the commodity and ability to generate bottom-up should costs based on the understanding of manufacturing process
Proficient knowledge of technical requirements & design of the product and be able to influence cross functional partners with detailed analysis that supports optimized pricing and product sourcing decisions
Excellent negotiator; Experience with mechanical and/or electrical engineering concepts related to the commodity and ability to generate bottom-up should costs based on the understanding of manufacturing process
Exceed customer expectations, monitor service trends, and develop standards and processes to elevate the overall service experience
Lead by example, prioritize team success, and actively engage in team growth and development, providing regular feedback and mentoring
Understand and improve all aspects of service center performance, championing safety, efficiency, quality, and technical acumen in service operations
Grasp business metrics, lead daily operations to achieve specific goals in productivity, quality, cost, and revenue/margin where applicable
Embrace change, excel in high-pressure situations, exhibit strong prioritization and time management skills, and combine analytical thinking with hands-on problem-solving and a customer-service mindset
Act in the best interest of Tesla, advocate for customers and team success, and demonstrate a passion for Tesla's mission, people, and customers
What Youโll Bring
Bachelorโs degree or equivalent experience
Prior leadership experience in a service-focused industry; automotive expertise is not required
Experience leading teams and managing a diverse group of roles and responsibilities
Strong and proven experience leading field, technical repair, or manufacturing teams in a fast-paced, technology-driven environment with strong customer facing responsibilities
Experience running complex processes using Lean or other techniques
Ensure sufficient coverage of competent, trained staff to support all Quality and Production targets in all Gigafactory manufacturing operations and maintain a culture that prioritizes safety and quality through communication, action, and accountability
Identify opportunities to qualify products and processes efficiently and effectively, constantly looking for improvements
Own execution of the control plan โ tracking results to make data driven decisions. Leading issue resolution (including root cause investigation) for all audit failures and non-conforming material; Ensure Quality Operations teams utilize standardized work and consistent work practices across shifts and areas.
Foster an environment of continuous learning and improvement and develop individual professional development for supervisory team
Drive a culture that prioritizes safety and quality through communication, action, and accountability. Motivate your team through recognition awards; Immerse yourself within the cross functional team of production/engineering/maintenance/safety/production control/NPI organizations to provide world class customer service
Facilitate the improvement of Quality controls and audits to prevent escape of suspect material. Support projects to ensure robustness in the quality system and its controls by implementing effective controls for suspect materials (Physical and virtual material management). Provide effective equipment and tooling to improve quality timeline and disposition. Support the allocation of resources and space to complete quality inspections and disposition without escape of material
Focus on the development of all team members by getting to know them and understand their skills and abilities; Utilize a skills matrix that you define to evaluate and address the areas that need refinement
What Youโll Bring
3+ year experience managing teams of people in high-volume manufacturing setting. Preferred experience managing a mixture of individual contributors and people leaders
Bachelorโs Degree in Engineering, Business, or other Technical discipline, evidence of exceptional experience, or equivalent
Demonstrated ability to support Quality problem identification, prioritization, and resolution
Ability to work with and develop Quality performance metrics. Ability to develop motivation and drive from team members even on challenging situations. Ability to work well under extreme pressure while managing competing demands and deadlines
Communicate clearly using excellent written, verbal, and strong organization skills with meticulous attention to detail and must have command of the English language, both written and verbal
Proficiency in concepts such as SPC, process capability, PFMEA, Control Plan
Fluent with common MS office programs (Word, Excel, PowerPoint, etc.)
Exceed customer expectations, monitor service trends, and develop standards and processes to elevate the overall service experience
Lead by example, prioritize team success, and actively engage in team growth and development, providing regular feedback and mentoring
Understand and improve all aspects of service center performance, championing safety, efficiency, quality, and technical acumen in service operations
Grasp business metrics, lead daily operations to achieve specific goals in productivity, quality, cost, and revenue/margin where applicable
Embrace change, excel in high-pressure situations, exhibit strong prioritization and time management skills, and combine analytical thinking with hands-on problem-solving and a customer-service mindset
Act in the best interest of Tesla, advocate for customers and team success, and demonstrate a passion for Tesla's mission, people, and customers
Technical acumen is required โ you must develop a knowledge of all Tesla products, service systems, processes, and procedures
What Youโll Bring
Bachelorโs degree or equivalent experience
Prior leadership experience in a service-focused industry; automotive expertise is not required
Experience leading teams and managing a diverse group of roles and responsibilities
Strong and proven experience leading field, technical repair, or manufacturing teams in a fast-paced, technology-driven environment with strong customer facing responsibilities
Experience running complex processes using Lean or other techniques
Accountable for the quality of incoming components, quality controls and assurance in production process, root cause analysis and resolution of problems impacting internal and external customers, continuous improvement and risk mitigation
Development of manufacturing requirements, quality standards and product quality plans to assure products will meet expectations of our target customers. Deployment of manufacturing level requirements to subsystems, assemblies & components to assure clear focus on design and customer needs
Identification of critical requirements to assure proper supplier and production focus on critical needs
Leading development of FMEAs (Design & Process) for development teams to identify and address critical risks
Support development and validation of manufacturing equipment, controls, and test plans to address risks identified in FMEA
Participate in design reviews to assure product subsystem quality, manufacturability, reliability, etc.
Assist development with dimensional analysis, statistical tolerancing and other methods to investigate the effects of part and process variability on system performance and manufacturability
Support process capability analyses to investigate the ability of suppliers and production processes to meet defined specifications and quality standards
Design effective experiments through DOE or other methods to support design and process teams in investigation of various alternatives to resolve quality issues
Manage and facilitate the root cause & corrective actions system through tracking and validation of issues and support in root cause analysis through facilitating brainstorming, use of lean methodologies, hypothesis testing, design of experiments, DMAIC, 8D, etc.
What Youโll Bring
Degree in Electrical or Mechanical Engineering, or equivalent experience
Minimum of 5 years of experience in quality assurance and quality control, with a strong focus on large-scale construction projects
Experience with body in white or enclosures manufacturing (stamping, welding, e-coat, powder coating etc.)
Proficiency in Geometric Dimensioning and Tolerancing (GD&T) specific training and demonstrated success in applying design for quality, problem-solving methodologies, FMEA, process capability analysis, hypothesis testing, DoE and SPC
Strong understanding of industry standards and regulatory requirements relevant to industrial electrical projects
Excellent analytical and problem-solving skills, with the ability to manage complex information and make data-driven decisions
Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams and communicate quality principles and standard
Work closely with Regional Collision Manager to oversee all daily operations of the Collision Center to ensure delivery of excellent results consistently on all aspects of the business
Manage resource scheduling and allocation, implement and adherence of work standard quality, and understand and own every aspect of the teamโs performance
You will be responsible for driving continuous improvements to facilitate exceptional team output and customer service. We expect you to champion safety, efficiency, quality, and overall excellence in all your actions and decisions
Forecast and surpass goals and objectives for the site through regular audits of shop operations
Take ownership and create a culture of accountability, always maintaining the integrity of the Tesla brand, its processes, procedures, and values
Provide regular coaching and feedback and have a deep knowledge of your teamโs strengths and opportunities. You will be responsible for leading change and inspiring your team every day
Perform other related duties as assigned by Regional Collision Manager
What Youโll Bring
5-8 years of management experience in the collision industry or relevant roles in manufacturing, automotive, or customer service, in addition to 3-5 years vendor management expertise
Bachelorโs Degree, relevant Certificate from a Vocational School in Collision Repair, or equivalent experience
Experience in effectively leading diverse field, technical repair, or manufacturing teams in a technology-driven environment
Read and comprehend automotive repair procedures, with in-depth knowledge of methods, techniques, parts, tools, and materials used in collision repair; ability to run processes using Six Sigma or Toyota Lean
Possess excellent written and verbal communication skills and the ability to influence teams to achieve business targets
Follow instructions meticulously, showcasing attention to detail in tasks and responsibilities; capable of self-management in limited supervision environments