Lead and manage a team of analysts and project managers, fostering a high-performance, data-driven culture. Identify, scope, and execute high-impact projects aimed at improving Customer Support operations, customer experience, and...
Respond to employee inquiries regarding policy, report submission, and credit card administration. Perform expense report audits to ensure compliance to corporate policy. Participate in credit card administration including applications, limit...
Define product requirements and features based on customer needs, market trends, and competitive analysis. Collaborate with cross-functional teams, including Customer Support, Engineering, and Design to develop and launch new products...
Assist in administering expense and auditing system configurations. Develop and present monthly reports of the companyโs corporate card spend, audit findings, and ad hoc requests. Assist with fraud or expense...
Lead and manage a team of analysts and project managers, fostering a high-performance, data-driven culture. Identify, scope, and execute high-impact projects aimed at improving Customer Support operations, customer experience, and...