דרושים Vehicle Technician- 車輛維修技師 大台北 ב-Tesla ב-Taiwan

• Return missed phone calls and emails promptly. • Receive stock, pick, ship and transact materials inventory to support the needs of vehicle service. • Accurately record parts transactions and data into Dealer Management System – attention to detail critical. • Escalate any issues that need to be addressed to correct any inbound packaging issues from our internal and external suppliers. • Maintain records of time, expenses, and materials. • Communicate estimated parts ship and arrival time, including regular updates. • Follow up with customer on parts order and ensure complete satisfaction with the order.

職務說明： • 回覆相關問題來電及電郵 • 接收及運送不同物資和管理庫存，以有效支援售後服務及零件供應 • 準確而詳細地記錄問題到經銷商管理系統 • 分析和解決所有內外供應商的運送及包裝等問題 • 詳細地記錄維修或跟進時間、費用及物料使用。 • 與零件供應商議定運送物料及時間，並定時更新報告 • 執行其他被指派的相關任務

其他條件: • 對汽車維修保養等技術知識有基本概念 • 具有零件, 物料管理相關經驗 • 了解基本汽車操作、設備和維修方法 • 明白經銷商的業務流程 • 能操作DMS系統及MS Office 軟件 • 至少3年物資和物流管理經驗 • 良好的英文及中文書寫能力

•　Available to work on administrative activities such as purchase order, payment requests, vendor set-up and other management requests.
•　Manage the vendor performance and cost control with the effective tools and skills.
•　Timely budget and payment submission. Evaluate the performance of each vendor to bargain the best interest for Tesla.
•　Order the supplies and facility maintenance. Well manage the cleaning vendor.
•　Answer phones, directing calls to appropriate staff and taking messages as needed. Serve the customers courteously and find the appropriate answers as per the customer's questions. Ensure a great experience for customers.
•　Communicate with callers in a professional, friendly and efficient manner. To be back up when service advisors are absent.
•　Make sure the environment of reception is tidy and all facility/displayed food are in place.
•　Effectively handle multiple priorities, organize workload, and meet deadlines.
•　Work closely with the Service team to support the team to achieve KPI and customer satisfaction. 工作內容
•　能夠勝任行政事宜，例如採購訂單、付款要求、供應商設置，以及其他管理事務
•　運用有效的工具和技能管理供應商狀況以及成本控制
•　及時提交預算及支付項目，評估每家供應商的狀況以追求公司最大的利益
•　訂購耗材以及維修設備，有效管理清潔廠商
•　接聽電話，根據客戶需求將電話轉接給相關專業同仁並記錄內容
•　以專業、親切且有效率的態度與客戶溝通，依據客戶每個問題提供最適當的解答
•　適時支援服務顧問以確保客戶擁有最佳的服務體驗
•　確保接待櫃台整潔，所有的用品以及供應茶水整齊排列
•　有效地安排及處理多項事務，並在特定時間內完成工作
•　與服務團隊緊密合作，協助團隊達成KPI目標以及客戶滿意度

•　Available to work on administrative activities such as purchase order, payment requests, vendor set-up and other management requests.
•　Manage the vendor performance and cost control with the effective tools and skills.
•　Timely budget and payment submission. Evaluate the performance of each vendor to bargain the best interest for Tesla.
•　Order the supplies and facility maintenance. Well manage the cleaning vendor.
•　Answer phones, directing calls to appropriate staff and taking messages as needed. Serve the customers courteously and find the appropriate answers as per the customer's questions. Ensure a great experience for customers.
•　Communicate with callers in a professional, friendly and efficient manner. To be back up when service advisors are absent.
•　Make sure the environment of reception is tidy and all facility/displayed food are in place.
•　Effectively handle multiple priorities, organize workload, and meet deadlines.
•　Work closely with the Service team to support the team to achieve KPI and customer satisfaction. 工作內容
•　能夠勝任行政事宜，例如採購訂單、付款要求、供應商設置，以及其他管理事務
•　運用有效的工具和技能管理供應商狀況以及成本控制
•　及時提交預算及支付項目，評估每家供應商的狀況以追求公司最大的利益
•　訂購耗材以及維修設備，有效管理清潔廠商
•　接聽電話，根據客戶需求將電話轉接給相關專業同仁並記錄內容
•　以專業、親切且有效率的態度與客戶溝通，依據客戶每個問題提供最適當的解答
•　適時支援服務顧問以確保客戶擁有最佳的服務體驗
•　確保接待櫃台整潔，所有的用品以及供應茶水整齊排列
•　有效地安排及處理多項事務，並在特定時間內完成工作
•　與服務團隊緊密合作，協助團隊達成KPI目標以及客戶滿意度

•　Available to work on administrative activities such as purchase order, payment requests, vendor set-up and other management requests.
•　Manage the vendor performance and cost control with the effective tools and skills.
•　Timely budget and payment submission. Evaluate the performance of each vendor to bargain the best interest for Tesla.
•　Order the supplies and facility maintenance. Well manage the cleaning vendor.
•　Answer phones, directing calls to appropriate staff and taking messages as needed. Serve the customers courteously and find the appropriate answers as per the customer's questions. Ensure a great experience for customers.
•　Communicate with callers in a professional, friendly and efficient manner. To be back up when service advisors are absent.
•　Make sure the environment of reception is tidy and all facility/displayed food are in place.
•　Effectively handle multiple priorities, organize workload, and meet deadlines.
•　Work closely with the Service team to support the team to achieve KPI and customer satisfaction. 工作內容
•　能夠勝任行政事宜，例如採購訂單、付款要求、供應商設置，以及其他管理事務
•　運用有效的工具和技能管理供應商狀況以及成本控制
•　及時提交預算及支付項目，評估每家供應商的狀況以追求公司最大的利益
•　訂購耗材以及維修設備，有效管理清潔廠商
•　接聽電話，根據客戶需求將電話轉接給相關專業同仁並記錄內容
•　以專業、親切且有效率的態度與客戶溝通，依據客戶每個問題提供最適當的解答
•　適時支援服務顧問以確保客戶擁有最佳的服務體驗
•　確保接待櫃台整潔，所有的用品以及供應茶水整齊排列
•　有效地安排及處理多項事務，並在特定時間內完成工作
•　與服務團隊緊密合作，協助團隊達成KPI目標以及客戶滿意度