דרושים Service Advisor - Bucharest ב-Tesla ב-רומניה

Day-to-day business: You will be working with Tesla specific software and advanced tools you will be performing repairs and maintenance on all types of Tesla vehicles, with and without supervision according to skill level

Reliablility: You will fix it right first time, we trust you to inspect our vehicles diligently before return and pre-delivery and to work with the highest quality standards

Team Spirit: You will be working across teams (local and regional) you will be sharing support and best practices in order to further improve the service experience

Success-oriented: You will be setting you up for success our dedicated in-house training teams will train you on Tesla specific technology and the repair of Electrical Vehicles

• You will be working with Tesla specific software and advanced tools you will be performing repairs and maintenance on all types of Tesla vehicles, with and without supervision according to skill level
• You will fix it right first time, we trust you to inspect our vehicles diligently before return and pre-delivery and to work with the highest quality standards.
• You will be working across teams (local and regional) you will be sharing support and best practices in order to further improve the service experience.
• You will be setting you up for success our dedicated in-house training teams will train you on Tesla specific technology and the repair of Electrical Vehicles

• Technically experienced: You have professional experience performing vehicle service and repairs working within automotive, aviation, marine or similar industries.
• Technically qualified: You have relevant certification to perform vehicle repairs in Romania
• A good communicator: You speak and write Romanian well and good English and know how to get your point across clearly and respectfully
• Safe to drive: We require you to hold a full European driver’s license (Class B for cars)
• Flexible: You may work in shifts to support your team, which may include weekends, morning and evening shifts. You are willing to travel for mobile repairs and detail cars, when necessary

We offer

• Career development and further education: At Tesla, you have the opportunity for personal and professional development through regular performance reviews, targeted training measures and further education opportunities (e.g. high-voltage training, management training)
• Company culture: Immerse yourself in our inspiring company culture, where innovation, teamwork and passion are at the heart of everything
• Innovative projects and technologies: You'll have the chance to work on groundbreaking projects and technologies that help shape the future of the automotive industry and sustainable energy
• Benefits: You can expect a competitive salary and benefits package in addition to Tesla shares or a CashAward, you have access to our Health insurance program and you can profit by our Employee discount
• Committed team and positive working atmosphere: Work in a committed and motivated team that is characterized by a great atmosphere and excellent teamwork. Be part of a team that contributes to a sustainable future and renewable energy

• Provide Customer service: Provide the highest level of customer service throughout ownership experience across physical and digital platforms
• Tesla Ambassador: Confidently communicate with customers as a Tesla ambassador through digital channels, phone and face-to-face to provide scheduling/status updates, product education, Tesla App education and answer any questions using customer friendly language
• Support: Pull vehicle logs, accurately recording repair orders, interactions and data into our systems, supporting with invoicing and payment
• Customer Service: Partner closely with the workshop to guarantee we service our customers’ cars efficiently and seamlessly

• Tesla's mission: You are passionate about Tesla's mission and our products and have the desire to share this enthusiasm with others
• Adaptable: Thrive in a fast-paced, ever-changing environment with multiple priorities while maintaining attention to detail
• Good communicator: Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers
• Solution-oriented: Possess an understanding of automotive techniques related to repair and servicing of vehicles
• Digitally savvy: ability to adopt and adapt quickly to new technology and systems
• Language skills: Able to communicate, read, and write effectively in the English language and Romanian
• Eligible: You have a valid driver's license