דרושים Sales Advisor Brumunddal ב-Tesla ב-Norway

We offer…

• A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success
• The chance to work with innovative technology, advanced tools and software
• Ongoing training and development to help you grow your skills and career
• A competitive compensation and benefits package
• A safe, clean and fun workplace

• Support: You will support Tesla customers on a wide range of matters, resolving roadside, technical and service-related inquiries. We trust you to guide, educate, troubleshoot and contribute an excellent customer experience, every time
• Coordinate: You collaborate with a wide network of Tesla colleagues and departments locally and globally. By partnering across teams, you aim to ensure consistency in our customer experience
• Make a difference: We depend on you to create an experience where every Tesla customer feels valued, heard and informed
• Develop: You will be a part of a brilliant team with the mind-set to grow. Our Tesla Support Advisors face new challenges every day and we consistently push each other to learn and develop

• Customer-centric above all: No matter what, you act with customer in mind. You have a clear background within customer support, and will contribute to the team’s ability to deliver an even better experience
• An excellent communicator: You manage Icelandic & English fluently and always communicate clearly, concisely and respectfully. Additional languages are a plus
• Digitally savvy: You have the ability to adopt and adapt quickly to new technology and systems
• A skilled multi-tasker: You prioritize efficiently, deliver on time and never lose sight of the big picture
• A fast learner: We do not expect you to be a Tesla expert on day one and our dedicated training team will upskill you quickly. We do expect you to be eager to learn and thrive on new challenges
• Flexible team player: You like collaborating closely with different kinds of people and can work in shifts to support your team. This may include weekends as well as morning and evening shifts
• Safe to drive: We require you to hold a full valid driver’s license

We Offer:

• A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success
• The chance to work with innovative technology, advanced tools and software
• Ongoing training and development to help you grow your skills and career
• A competitive compensation and benefits package
• A safe, clean and fun workplace

• Communicate: You will support customers from the moment they walk through our door or schedule a service visit to returning their vehicle, managing communication across physical and digital platforms
• Coordinate: You will act as a coordination point between our customers and the rest of the Service team to deliver excellence during every service visit
• Collaborate: By partnering and collaborating across teams and departments you aim to ensure consistency in our customer experience
• Innovate: Creating the most innovative service experience on the market is a task without end date. You will be part of discovering improvement opportunities and contribute with creative ideas on how we can develop

• Customer-centric above all: Every day, at any time, you act with customer in mind. You have a clear background within customer service, and will contribute to the team’s ability to deliver an even better experience
• A skilled multi-tasker: You prioritize efficiently, deliver on time and never lose sight of the big picture
• Interested & dedicated: We don’t require you to be an automotive expert, but we expect you to have a genuine car interest and always be eager to learn more
• Excellent communicator: In English and Norwegian, you communicate clearly, concisely and respectfully
• Digitally savvy: You have the ability to adopt and adapt quickly to new technology and systems
• A team player: You'll be part of a diverse team that thrives on collaboration
• Safe to drive: We require you to hold a full Norwegian driver’s license

We Offer:

• A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success
• The chance to work with innovative technology, advanced tools and software
• Ongoing training and development to help you grow your skills and career
• A competitive compensation and benefits package
• A safe, clean and fun workplace

• Communicate: You will support customers from the moment they walk through our door or schedule a service visit to returning their vehicle, managing communication across physical and digital platforms
• Coordinate: You will act as a coordination point between our customers and the rest of the Service team to deliver excellence during every service visit
• Collaborate: By partnering and collaborating across teams and departments you aim to ensure consistency in our customer experience
• Innovate: Creating the most innovative service experience on the market is a task without end date. You will be part of discovering improvement opportunities and contribute with creative ideas on how we can develop

• Customer-centric above all: Every day, at any time, you act with customer in mind. You have a clear background within customer service, and will contribute to the team’s ability to deliver an even better experience
• A skilled multi-tasker: You prioritize efficiently, deliver on time and never lose sight of the big picture
• Interested & dedicated: We don’t require you to be an automotive expert, but we expect you to have a genuine car interest and always be eager to learn more
• Excellent communicator: In English and Norwegian, you communicate clearly, concisely and respectfully
• Digitally savvy: You have the ability to adopt and adapt quickly to new technology and systems
• A team player: You'll be part of a diverse team that thrives on collaboration
• Safe to drive: We require you to hold a full Norwegian driver’s license

• Tyre changes
• Wheel swaps
• Fluid replenishments
• Door handles (this is a Tesla specific repair, it is good to know how this is performed)
• Wiper blade replacements
• 4 Wheel alignment (understanding to know-how and all basics that involves aligning a vehicle)
• Drive unit replacements (this is a Tesla specific repair, it is good to know how this is performed)
• Basic diagnostics
• Body adjustments
• Operate a variety of hand, power and shop tools
• Perform equipment inspections and calibrations

• Recently completed VG2 Kjøretøy or similair field upon start date
• Strong sense of team mentality and reliability
• Positive, enthusiastic and passionate about the changes in the personal transportation industry
• Fluency in English language is required
• Excellent oral and written communication skills as well as the ability to follow instructions as required
• Ability to understand and convey business issues and technical concepts
• Driver’s license with a safe driving record preferred
• Basic Computer skills (excel, word, outlook, web)