דרושים Service Technician Netanya ב-Tesla ב-Israel, Netanya

We offer:

• A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success.

• An opportunity to utilize varying models of our fleet for daily operations and repairs.

• The chance to work with innovative technology, advanced tools and software.

• Ongoing training and development to help you grow your skills and career.

• A competitive compensation and benefits package including Tesla shares.

• Service, repair and improve: Working with Tesla specific software and drive out to customers to service their vehicles. This is an independent position
• Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before return and pre-delivery and to work with the highest quality standards.
• Collaborate: Working across teams (local and regional) you will be sharing support and best practices to further improve the service experience.
• Develop: Setting you up for success our dedicated in-house training teams will train you on Tesla specific technology and the repair of Electrical Vehicles.
• Support end to end mobile service process as needed by the business to be able to perform their core duties, with activities like parts management, scheduling, etc.
• Customer Facing: Take ownership of all customer facing interactions. You will be required to perform basic repairs, educate customers on technical information and general usage of vehicle.

• Technically experienced: You have professional experience performing vehicle service and repairs working within automotive or similar industries.
• Technically qualified: You have relevant certification to perform vehicle repairs in [country]
• A good communicator: You speak and write English and [local language] well and know how to get your point across clearly and respectfully
• Safe to drive: We require you to hold a full driver’s license held for a minimum of two years
• Flexible: You may work in shifts to support your team, which may include weekends. You are willing to travel to various sites and detail cars, when needed
• Eligible: you have the right to work in Israel

You will

• Manage warehouse flow: You will source and allocate parts as needed to fulfil our service commitments. You will also be responsible for receiving, picking, shipping, and assist the team with and without supervision according to skill level.
• Ensure top quality: Receiving parts, we trust you to ensure the quality and accuracy of parts and paperwork delivered with attention to detail.
• Coordinate & Collaborate: To ensure parts availability you collaborate across teams and work closely with suppliers. You review jobs and plan accordingly. You will manage minor escalations and collaborate with relevant internal teams to solve problems.
• Communicate: To provide a seamless experience for our customers, you keep a high level of communication with local Service teams and suppliers.

You are

• Experienced: You have professional experience within warehousing and logistics, (preferably from automotive industries).
• Interested & fast learner: We don’t require you to be an automotive expert, but we expect you to have a genuine car interest and always be eager to learn more.
• A skilled communicator: You speak and write English and know how to get your point across clearly and respectfully.
• Digitally savvy: You have the ability to adopt and adapt quickly to new technology and systems.
• Flexible team player: You like collaborating closely with different kinds of people and can work in shifts to support your team. This includes weekends as well as morning and evening shifts.
• Safe to drive: We require you to hold a valid driver’s license in Israel.
• Eligible: to work in Israel.

• Supervise the health and safety compliance across the center, setting the tone and always leading by example
• Oversee and lead a team of service technicians to achieve results and set targets.
• Conduct regular one-to-ones and feedback sessions with team members, providing constructive and clear coaching, identifying training needs, and driving their development.
• Plan, prepare and distribute work based on skill level, capacity and resource
• Monitor performance consistently and be responsible for quality within your team, reporting progress to management daily, together with any specific incidents
• Identify any roadblocks disturbing workflow and ensure that everyone has the tools and training to perform their role successfully
• Responsible for tooling inventory management, cost controls, and tool orders
• Ensure that work standards and available procedures are up-to-date accurate and that all work

• Technical automotive background as a Service Technician is highly preferable, ideally with experience working with Electric Vehicles
• Proven ability to lead by example and be innovative with processes and efficiencies
• Analytical ability to understand and impact key performance indicators
• Problem solving initiative to fix problems when they arise, but also understand why and how they happened
• Ability to motivate a team, to engage and facilitate others to achieve and succeed
• A calm, considered approach with exceptional communication skills
• Flexibility; willing to work both day and evening shifts based on local market need

You will:

• Service, repair and improve: Working with Tesla specific software and advanced tools you will be performing repairs and maintenance on all types of Tesla vehicles, with and without supervision according to skill level.
• Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before return and pre-delivery and to work with the highest quality standards.
• Collaborate: Working across teams (local and regional) you will be sharing support and best practices in order to further improve the service experience.
• Develop: Setting you up for success our dedicated in-house training teams will train you on Tesla specific technology and the repair of Electrical Vehicles.

You are:

• Technically experienced: You have professional experience performing vehicle service and repairs working within either automotive, aviation, marine or similar industries.
• Technically qualified: You ideally have relevant certification to perform vehicle repairs in Israel. However, this is not a requirement. You will self-manage your technical expertise development.
• A good communicator: You speak and write English and/or Hebrew, well and know how to get your point across clearly and respectfully.
• Safe to drive: We require you to hold a full driver’s license in Israel.
• Flexible: You may work in shifts to support your team.
• Eligible: to live and work in Israel.