דרושים ב-Td Bank ב-United States, New York

This job is responsible for tool and service designs within a technical domain that enable business strategies in accordance with architectural governance, standards, and policies. Key responsibilities include creating infrastructure tools and their integration as a service, facilitating deployment of technical solutions by developing templates, playbooks and automation used during implementation. Job expectations include looking for opportunities to improve efficiency when implementing and maintaining tools/services and embracing a culture of innovation and continuous improvement.

Responsibilities:

• Provides subject matter expertise and consulting services on a range of technologies and assists Technical Analysts and Infrastructure Engineers to ensure that technology solutions comply with enterprise system design and engineering standards.

• Assists with translating business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies.

• Assists in the evaluation of reference models, blueprints, and playbooks to ensure they are fit for purpose.

• Develops software solutions to address manual and repeatable work or inefficient processes.

• Conducts on-site evaluations of third-party products being considered for firm adoption.

• Promotes an inclusive and healthy working environment and helps to resolve organizational impediments/blockers.

• Contributes to the creation/selection of functional and non-functional product evaluation requirements within and across domains.

Required Qualifications:

• DevOps Engineer with 5+ years of experience.

• Experience in Windows Operating System, IIS and .NET application integration.

• Understanding of Linux app servers with Websphere, Tomcast and java Applicaiton.

• knowledge of TCP/IP, DNS, WINS, Firewall, Local and Global load balancing expertise in application integration.

• Troubleshoot application integration issues in Windows & cross platform environment.

• Knowledge of CICD (XLR, Bitbucket, Jenkins, Ansible Tower) Tools is Must

• Knowledge of Troubleshooting tools like Splunk, dump logs

• Working in Agile environment and understanding of Agile ceremonies

Skills:

• Analytical Thinking

• Application Development

• Automation

• Production Support

• Risk Management

• Adaptability

• Business Acumen

• DevOps Practices

• Solution Delivery Process

• Solution Design

• Architecture

• Collaboration

• Innovative Thinking

• Stakeholder Management

• Technical Strategy Development

: Bachelor’s degree or equivalent work experience.

This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include contributing to a technology strategy and ensuring technology solutions comply with applicable system design enterprise standards. Job expectations include advocating and advancing modern and automated practices and promoting exceptional design, engineering and organizational practices.

senior lead/architectto join Collaboration and Productivity team as we move from being a tech-enabled service to a tech product hub. We are looking for passionate and enthusiastic people who are energized by solving complex business problems and provide excellent technical solutions. The role requires experience in all aspects of software development, as well as a proven track record of development of enterprise solutions. Candidate will be required to produce detailed, low level technical designs for implementation by development teams while ensuring all solutions seamlessly integrate with other technologies within the bank. Collaborate with internal and external subject matter experts, including line of business, business technology teams, operational support teams, various technology organizations, and vendors to develop and support design of Data Retention and Legal Hold. Responsible for adhering to, owning, updating, and creating necessary security standards. Ownership of controls to ensure platform operates efficiently and flawlessly.

Responsibilities:

• Provides solution design feedback to Solution II, Development Operations II, and Site Reliability Engineers and manages solution delivery as relevant to teams
• Facilitates solution-driven discussions, leads the design of complex architectural components, and finds creative solutions using knowledge of the domain and operational constraints
• Leads rapid shaping of infrastructure and application architecture to solve for emerging business requirements, ensuring design is flexible and modular
• Designs solutions that are compliant all relevant risk, financial, and compliance polices, and standards
• Manages the application performance in production (application health, resiliency, performance, security, enterprise data management standards, audit exams and reviews)
• Participates in various steering committees for technical and infrastructure service domains
• Collaborate with Product & Service team to understand requirements and set objectives in line with end-to-end solution delivery plan.
• Work with Product, Engineering, and Service Delivery teams to prioritize new features and capabilities; oversee sprint delivery and ensure alignment with end-to-end service delivery.
• Participate in solution driven discussions, contribute to the design of large or highly complex designs, and find creative solutions using knowledge of the domain with consideration for operational and/or performance constraints.
• Decompose complex tasks into actionable work units and deliverables and assign work units to individuals.
• Ensure delivery detailed documentation for team consumption and use by Operations team for support.
• Perform deep dive analysis of automation breaks, identify solutions, and manage through resolution.
• Respond to risk or audit identified issues with designs that ensure compliance with software best practices, release standards, and policies.
• Contribute to the development strategy for respective technical domain and lead senior teammates.
• Mentor and guide senior engineers ensuring system design technology solutions comply with enterprise system design and engineering standards.

Required Qualifications:

• 10+ years of Java/J2EE,
• Javascript
• Node JS
• Spring and J2EE design patterns
• SQL
• Server-side RESTful web services

Desired Qualifications:

• CTI APIs, including TSAPI, JTAPI, Lync UCWA, HTML5, CSS3, Bootstrap/JQuery, AngularJS, JUnit Framework Jenkins automation framework

Skills:

• Analytical Thinking
• Collaboration
• Innovative Thinking
• Solution Delivery Process
• Solution Design
• Architecture
• Automation
• Influence
• Risk Management
• Technical Strategy Development
• Adaptability
• Application Development
• Business Acumen
• DevOps Practices
• Production Support

RESPONSIBILITIES:

• Develop and enhance the quantitative methodologies for IPV and associated Fair Value and Prudent Valuation Adjustments.

• Define Fair Value Hierarchy classification and justification, i.e. creating the framework for a given product, risk, or portfolio as appropriate.

• Work closely with Traders, Market Risk, Model Risk Management, Front Office Quants, Product Controllers, and Senior Managers on Valuation related matters.

• Communicate complex valuation matters to Senior Management, Auditors, and Regulators.

• Leveraging expert knowledge of financial markets, products, and quantitative background to critically evaluate the IPV results and support resolution of IPV differences.

• Support Front Office Model Governance through the review of model limitations and potential impact on Fair Value.

• Utilize input of market parameters (swap rates, spreads, cap/floor and swaption vols, exchange-traded securities across different currencies) to ensure accurate derivatives portfolio valuation, including Greeks, mark-to-market (MTM), and PnL attribution.

• Apply product knowledge of Interest Rate derivatives (Swaps, Swaptions, Bermudan Swaptions, CMS Swaps, CMS Cap/Floor) and market risk principles to assess valuation approaches and models.

• Track global financial markets, analyze market movements, conduct monthly valuation analysis, and ensure accurate curve marking and trade reconciliation.

• Utilize financial derivatives pricing models (Yield Curve Construction, SABR model) to evaluate model performance, calibrate to market data, and collaborate with model owners to address limitations.

• Conduct independent valuation validation, develop Fair Value Hierarchy Classification, and ensure compliance with valuation uncertainty controls.

• Implement Python-based automated solutions for valuation reports, fair value and liquidity valuation adjustments, and prudent valuation adjustments.

• Remote work may be permitted within a commutable distance from the worksite.

REQUIRED SKILLS & EXPERIENCE:

• Master's degree or equivalent in Finance, Mathematics, Statistics, Quantitative Finance, or related; and

• 2 years of experience in the job offered or a related Quantitative occupation.

• Must include 2 years of experience in each of the following:

• Utilizing input of market parameters (swap rates, spreads, cap/floor and swaption vols, exchange-traded securities across different currencies) to ensure accurate derivatives portfolio valuation, including Greeks, mark-to-market (MTM), and PnL attribution;

• Applying product knowledge of Interest Rate derivatives (Swaps, Swaptions, Bermudan Swaptions, CMS Swaps, CMS Cap/Floor) and market risk principles to assess valuation approaches and models;

• Tracking global financial markets, analyzing market movements, conducting monthly valuation analysis, and ensuring accurate curve marking and trade reconciliation;

• Utilizing financial derivatives pricing models (Yield Curve Construction, SABR model) to evaluate model performance, calibrate to market data, and collaborate with model owners to address limitations;

• Conducting independent valuation validation, developing Fair Value Hierarchy Classification, and ensuring compliance with valuation uncertainty controls; and,

• Implementing Python-based automated solutions for valuation reports, fair value and liquidity valuation adjustments, and prudent valuation adjustments.

If interested apply online at or email your resume to and reference the job title of the role and requisition number.

Job Description:

Job Description:

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.

Responsibilities:
• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Required Qualifications:
• Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
• Collaborates effectively to get things done, building and nurturing strong relationships
• Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
• Is confident in identifying solutions for new and existing clients based on their needs
• Communicates effectively and confidently and is comfortable engaging all clients
• Has the ability to learn and adapt to new information and technology platforms
• Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking)
• Applies strong critical thinking and problem-solving skills to meet clients' needs
• Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Efficiently manages time and capacity
• Focuses on results while acting in the best interest of the client
• Can be flexible to work weekends and/or extended hours as needed

Desired Qualifications:
• Experience in financial services and knowledge of financial services industry, products and solutions
• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
• Six months of cash handling experience
• Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Skills:
• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving
• Account Management
• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development
• Pipeline Management
• Prospecting
• Referral Identification
• Referral Management

High School Diploma / GED / Secondary School or equivalent

This job is responsible for defining and leading the engineering approach across end-to-end technology stacks. Key responsibilities include leading teams to deliver design solutions, engaging in development environments to identify and improve performance/capacity issues, and ensuring system design solutions comply with enterprise standards. Job expectations include demonstrating technical expertise within domains, decomposing objectives into work units, advancing efficient solution delivery practices, and promoting exceptional design, engineering and organizational practices.

Responsibilities:

• Ensures that execution aligns with product strategy by working with product management, product owners, and other stakeholders, contributing to the technology strategy for their technical domain
• Mentors and guides Solution Engineer resources and more junior engineers on performance evaluation and validation methods and tools ensuring system design technology solutions comply with enterprise system design and engineering standards
• Participates in solution-driven discussions, such as various Communities of Practice (COPs), contributes to the design of large or highly complex architectural designs, and finds creative solutions through their knowledge of the domain and operational constraints
• Collaborates with Development and Infrastructure teams to understand technical solutions and provide the performance capabilities required in the application across the technology stacks provided by peer Engineering Leads
• Plan, deploy, and maintain voice recording solutions that meet regulatory standards, ensuring seamless integration with adjunct voice technology platforms
• Manage the transition of technology change and complex technical projects in the Regulated Voice Recording environment.
• Translate the request into technical scope of work.
• Evaluate user impact to execution strategy including pre-implementation, cutover, and post-change validation tasks.
• Ensure all voice recording systems adhere to industry standards and compliant to jurisdiction requirements
• Work with telephony systems, PBX, VoIP systems, and cloud-based platforms to integrate voice recording solutions
• Develop risk mitigation plan for pre, during, and post transformation.
• Familiar with cloud technologies & services
• Ensure migration process adheres to change control, security, compliance, and regulatory requirements.
• Ensure proper understanding, documentation, and implementation of business requirements.
• Effectively communicate overall program and status updates to key business stakeholders.
• Effectively communicate upcoming migrations/project work to senior tech leadership.

Required Qualifications:

• Demonstrated experience delivering technology solutions, voice and video preferred, but not required.
• Exercised a progressive mentality to consistent optimize existing practices and reduce time to market for programs and tasks
• Proficient in database navigation & scripting in MySQL & MSSQL
• Analytical and organizational skills, including attention to detail, and ability to determine effective course of action as required
• Ability to review, understand, and interpret technology updates for applicability in the environment we support
• Ability to interact effectively with customers and leadership as needed
• Ability to handle multiple tasks simultaneously
• Intermediate proficiency in Microsoft Office Suite and advanced proficiency with Microsoft Visio
• 10 years’ experience working on technology initiatives
• Bachelor’s degree preferred
• Experience with Applications / Software Tools:
• NICE NTR, NICE NTRX, NICE NTRX Cloud, Compass, Sentinel, IPC Unigy

Skills:

• Analytical Thinking
• Collaboration
• Innovative Thinking
• Solution Delivery Process
• Solution Design
• Architecture
• Automation
• Influence
• Risk Management
• Technical Strategy Development
• Adaptability
• Application Development
• Business Acumen
• DevOps Practices
• Production Support

Job Description:

This job is responsible for handling complex and escalated customer situations regarding possible fraudulent account activity. Key responsibilities include receiving inbound calls and takes appropriate action requiring accuracy on complex transactions. Job expectations include performing functions related to research and resolution of fraudulent activity, service support, and delivering practical, innovative solutions to clients while focusing on retention and re-establishing client confidence.

Wealth Management Fraud & Claims associates will handle inbound calls from clients, branch offices, banking centers, and various internal associates. They will also be responsible for the claim initiation and status updates of various fraud and billing disputes, on our clients’ bank accounts. Associates will handle a wide variety of claim types including but not limited to: credit card, debit card, ATM, check fraud, ACH, and online wire transfers for wealth banking products.

Responsibilities:

• Services banking products with high-risk activity to maximize approval of legitimate transactions, minimize client impact at the point of sale, identify fraudulent activity and restrict account activity
• Assists Fraud Strategy partners with development of new tactics by facilitating controlled tests and simulations within the production environment
• Tests existing customer facing capabilities (credit, debit, transactions, deposit activity, and online activities) for unknown vulnerabilities resulting in potential fraudulent exploitation and unplanned loss
• Participates in triage related to Executive Escalations & Incident Response fraud activities
• Reviews and investigates reports of suspected fraudulent activity with accurate recording of data captured during client interactions
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulation
• Assist clients and internal partners with banking claim and suspicious alert inquiries, initiation and updates

**1st Shift hours vary from 7:00am - 6:00pm EST. Must be willing to work a Weekend Day**

Required Qualifications:

• 1+ years of fraud servicing or call center experience.
• Has strong analytical and organizational skills and demonstrates the ability to solve complex problems by reviewing related information
• Demonstrates a strong sense of urgency and is able to work in a fast-paced, ever-changing environment with a strong focus on risk mitigation and client experience.
• Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives
• Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions
• Commitment to excellent attendance with proven reliability and can adhere to the agreed upon work schedule
• Dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays
• Communicates effectively and confidently with all clients to make their financial lives better
• Ability to engage with clients while navigating multiple screens – begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport, and handle objections
• Comfortable receiving ongoing performance feedback and coaching
• Ability to learn and adapt to new information and technology platforms
• Minimum of an intermediate level of proficiency with computers and current technology

Desired Qualifications:

• Experience in a call center or a financial/banking center
• Fraud Detection and Prevention
• Credit Risk

Skills:

• Customer and Client Focus
• Data Collection and Entry
• Due Diligence
• Issue Management
• Oral Communications
• Active Listening
• Adaptability
• Attention to Detail
• Policies, Procedures & Guidelines
• Written Communications
• Business Acumen
• Collaboration
• Critical Thinking

RESPONSIBILITIES:

• Perform enhancement of pricing and risk models to incorporate new market or products features.

• Conduct quantitative analysis of the current markets trends and trading strategies.

• Perform numerical analysis of existing models and implementation and testing of performance enhancements; Investigate and improve high-frequency algorithmic trading strategies.

• Generate required documentation and testing to support model risk management ongoing model review and validation.

• Work with front office technology teams to integrate models into the trading and risk systems.

• Perform work required to support regulatory and compliance requirements such as Comprehensive Capital Analysis and Review.

• Develop and maintain large and complex codebases using strong programming and technical skills in Python and database languages including SQL and KDB/Q.

• Research and model of capital market events including hedging and alpha strategies.

• Develop optimization libraries for risk hedging, trade sizing, and expected return maximization.

• Generate required documentation including new user guides, wiki/faq pages and unit testing framework to support model risk management's ongoing model review.

• Perform work to monitor trade volatility and portfolio stress testing to support regulatory and compliance requirements.

• Perform quantitative analysis using large financial datasets to identify current market trends, data engineering and architecture development for daily processes automation, and building visualization tools to interact with data and gather insights.

• Remote work may be permitted within a commutable distance from the worksite.

REQUIRED SKILLS & EXPERIENCE:

• Master's degree or equivalent in Quantitative Finance, Statistics, Computational Finance, Physics, Engineering (any), or related: and

• 3 years of experience in the job offered or a related Quantitative occupation.

• Must include 3 years of experience in job offered or related quantitative occupation. Must include 3 years of experience in each of the following:

• Developing and maintaining large and complex codebases using strong programming and technical skills in Python and database languages including SQL and KDB/Q;

• Researching and modeling of capital market events including hedging and alpha strategies;

• Developing optimization libraries for risk hedging, trade sizing, and expected return maximization;

• Generating required documentation including new user guides, wiki/faq pages and unit testing framework to support model risk management's ongoing model review;

• Performing work to monitor trade volatility and portfolio stress testing to support regulatory and compliance requirements; and,

• Performing quantitative analysis using large financial datasets to identify current market trends, data engineering and architecture development for daily processes automation, and building visualization tools to interact with data and gather insights.

If interested apply online at or email your resume to and reference the job title of the role and requisition number.

EMPLOYER:BofA Securities, Inc.