דרושים Account Manager Small Business ב-Td Bank ב-Canada, Vancouver

Continually deliver exceptional customer service at every interaction and execute on plans to continuously improve the customer experience
• Lead all aspects of relationship management for an assigned portfolio
• Act as a trusted advisor expected to meet the needs of customers by providing creative products/solutions Actively use sales platforms to build a robust understanding of our customers/target needs, industries, and markets
• Understand customer's operating environment, structure unique financing, cash management and overall business needs to add value to the customer
• Possess and constantly build deep expert knowledge of the market, customers, and broader economic factors
• Identify and respond to changes in the business environment and establishing action plans to address customer issues and priorities
• Identify customer/prospect referral opportunities to internal Bank partners that meet customer needs
• Enhance business networking events
• Build new relationships and deepen existing customer relationships by consistently following the commercial sales methodology
• Promote and offer full suite of products, sales, services and banking capabilities
• Meet or exceed business targets
• Assess credit requests to determine risk and make appropriate recommendations for structuring credit deals
• Contribute to credit applications with a high quality of risk assessment, credit structure, due diligence, and credit presentation
• Oversee the management of accounts to ensure they are appropriately monitored and remain within guidelines and assigned limits. Renew credits in a timely manner, meeting targets for expired credits.
• Understand the market and the industries within the portfolio to ensure value added service is provided to clients while mitigating risk to the Bank
• Actively refer to other business partners both within Business Banking and across TDBG and respond effectively to reciprocal referrals
• Protect the interests of the organization identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
• Ensure compliance with regulatory and operational risk requirements
• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
• Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct
• Develop a productive relationship with external partners as means to identify new business opportunities
• Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
• Participate in personal performance management and development activities, including cross training within own team
• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Provide mentorship by sharing knowledge and experiences and leveraging best practices
• Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
• Contribute to a fair, positive and equitable environment that supports a diverse workforce
• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally
• Top level expert primarily accountable for origination of new customer business and relationship management for Commercial Large Business and Junior Corporate segments
• Manages a portfolio in line with the business sales model characterized by high complexity and credit requirements
• Interpret and analyze customer financial statements with deep level credit acumen
• Identifies referral opportunities across business lines and segments
• Anticipates emerging customer trends as a basis for recommending products and services and expanding the business
• Solves most complex problems with broad impact on the business segment and financials
• Possesses a highly sophisticated understanding of customer needs and competitor offerings that contribute to the direction of the business
• Works autonomously as the 'lead' and coaches and guides members within area of expertise
• Executes and may support others in complex account management processes structures sophisticated solutions and advice
• Compiles and interprets market intelligence to assist senior management with strategic direction for the business unit
• Communicates complex ideas, anticipates potential objections and persuades customers; negotiates significant terms
• Generally reports to the Unit Leader
EXPERIENCE & EDUCATION:Undergraduate/Graduatedegree and/or 10+years of relevant experience

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Job Description:

Department Overview:

Job Description:

Are you known for forming long-lasting relations with your clients? Do you quantify continuous referrals from satisfied clients as a key measure of success? If so, then get on board for the position of
Account Manager, Small Business. In this role, you will deliver a legendary customer experience, drive profitable business growth, and achieve target results. In addition, you will:

• Build, maintain and expand existing customer relationships within the community while networking with local business leaders to establish strong centers of influence that will contribute to business development opportunities.
• Build relationships with small business customers by understanding their needs and finding opportunities that enable them to provide customized information and advice the best suited for the customer.
• Liaise with Internal Branch Banking network, Commercial Banking Centers, and Wealth partners to enable them in providing holistic advice and resources to support our customers.
• Keep current on emerging trends and grow knowledge of the business, and related tools and techniques; participate in knowledge transfer within the team and business unit.
• Participate fully as a member of the team, support a positive work environment that promotes quality, innovation and teamwork and ensure timely communication of issues

Job Requirements:

• University degree and/ or relevant entry level work experience; Accounting/ Finance coursework is an asset but can also be gained through experience.
• Ability to cultivate long-term client relationships and acquire new clients.
• Excellent business development and prospecting skills to build valuable centers of influence within the local business community and retail branches.
• A dynamic professional with a positive attitude and strong communications, time management, and organizational skills.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

DepartmentOverview:

Job Description:

Reporting to the National Leader, Tax Services, the Tax Manager is responsible for the ongoing tax relationship management of an assigned group of corporate, personal, trust and estate tax clients, which includes ensuring that the tax returns are filed in an effective and timely manner.

The Tax Manager works closely with advisors and their clients, to identify appropriate tax planning opportunities, along with supporting external advisors throughout the implementation process carried out. The Tax Manager provides day-to-day direction and oversight to full-time analyst staff (CPAs and CPA Students).

Hybrid Scheduled Role:

Tax Managers split their work week between our TD Tower, Pacific Centre office location in Vancouver(4 days a week)and home office based on pre-scheduled days during astandard 37.5-hourwork week. In addition, this role requires significant excess hours, during the very fast paced Trust and Personal Tax Filing Season (March & April). We offer a flexible work environment outside of tax season.

Specific accountabilities include:

• Detailed review of date of death, estate, trust, personal income tax returns for assigned clients in a timely and accurate manner.

• Preparation or review of investment holding company returns, including the accounting and GIFI Financial Statements.

• Preparation of complex tax returns, as required, for senior tax management team.

• Client relationship management of assigned client files.

• Obtaining CRA Online access for private business interests held in Private Trust fiduciary accounts and performing duties as a delegated authority (Level 3) and/or signing officer of corporation.

• Operational oversight of a Senior Tax Analyst (CPA) and Analyst (CPA Student), as assigned.

• Providing second-level review of returns prepared by Analysts.

• Managing the risks associated with private businesses held in estates and trusts.

• Analyzing estate/trust-held private business financial results, including recommending and/or implementing any annual shareholder tax planning required.

• Handling the day-to-day tax administration and management of private businesses and holding companies in accordance with policies and procedures.

• Attend shareholders and directors' meetings.

• Reviewing corporate minutes, dividend payment analysis and providing recommendations.

• Analyzing pros and cons of winding company up compared to distributing shares or property to beneficiaries, including understanding of pipeline and hybrid scenarios.

• Assisting and liaising with external tax and legal advisors, with corporate tax planning, reorganizations, amalgamations, and wind-ups.

• Identifying need for business valuations and reviewing valuations prepared by external firms.

• Reviewing tax assessments and reassessments and making appeal/non-appeal recommendations to Senior Tax Manager.

• Preparing or reviewing tax risk analysis on estate distributions for sign off by Senior Tax Manager.

• Staying abreast of tax developments and conducting initial research on client tax matters.

• Maintaining a good working relationship with our TD Wealth partners for assigned client files.

Education/Accreditations:

• Accounting designation (CPA, CA, CMA, CGA).

• Enrollment in or completion of Trust & Estate Practitioner Designation (TEP).

• CICA In-Depth Course (Part 1, 2 & 3)

Qualifications/Skills/Experience:

• 5+ years as a professional accountant.

• Recent experience, in a relationship management role in a medium to large sized accounting firm or Trust Company.

• Experience reviewing personal, trust, estate, and investment holding company tax returns.

• Thorough understanding of personal and trust tax compliance requirements.

• Knowledge of personal and trust tax law.

• Excellent client management skills.

• Effective time management, organizational, and communication skills.

• A general understanding of cross-border US income and estate tax matters.

• Fluency in English and French, preferred.

TD Total Rewards:

• Base Salary + Employee Incentive Plan (performance bonus).

• Special Project Pay (SPP) for hours worked more than 37.5 hours/week, at 1.5x hourly effective rate, during the pre-defined busy season for the PT tax business. The pre-defined busy season period is reviewed annually and communicated to all qualifying tax employees prior tocommencement.

• Benefits coverage (dental, medical, vision, mental health, registered massage therapy, life insurance).

• TD Pension Plan.

• TD Stock Employee Ownership Plan.

• TD Employee Future Builder; a voluntary savings plan.

• Employee product discounts (employee rates on mortgages, personal loans, credit cards, insurance, fitness, and no-fee banking)

• Training and development, including fully funded CPA Membership and Trust & Estate Practitioner (TEP) designation, along with accreditation renewals.

• Annual STEP conference for TEPs, including travel to, if necessary.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Job Description:

Job Description:

Job Requirements:

Where you’re going:

Your first 8 to 10 months will include on-site coaching in one of our commercial units, as well as a structured training program before moving up to become an Account Manager on a team with a Relationship Manager or as a standalone Account Manager. Your future career path in TD Commercial Banking can include a variety of challenging roles in sales, relationship management, and risk management. Positions are available across Canada for the Commercial Associate program.

Please note: Mobility throughoutPacificis required

Applications must include an unofficial transcript, cover letter (one letter-sized page or less) and a resume (two letter-sized pages or less)

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

CUSTOMER

• Continually deliver exceptional customer service at every interaction and execute on plans to continuously improve the customer experience
• Lead all aspects of relationship management for an assigned portfolio
• Act as a confident business banker expected to meet the needs of customers by providing creative products/solutions
• Actively use sales platforms to build a robust understanding of our customers/target needs, industries, and markets
• Understand customer's operating environment, structure unique financing, cash management and overall business needs to add value to the customer
• Possess and constantly build deep expert knowledge of the market, customers, and broader economic factors
• Develop and maintain centre of influence strategies and relationships
• Identify customer/prospect referral opportunities to internal Bank partners that meet customer needs
• Enhance TDBG brand by participating in networking events

SHAREHOLDER

• Develop / implement sales strategies to proactively attract, acquire and retain customers / business development opportunities and referrals, to increase profitability and enable business growth, in line with risk profile of the customer
• Build new relationships and deepen existing customer relationships by consistently following the Business Banking Relationship Methodology (BBRM).
• Promote and offer full suite of products, sales, services and banking capabilities
• Meet or exceed business targets
• Negotiate to maximize profitability of relationships with existing customers based on the customer risk profile.
• Contribute to credit applications with a high quality of risk assessment, credit structure, due diligence, and credit presentation
• Oversee the management of accounts to ensure they are appropriately monitored and remain within guidelines and assigned limits.
• Understand the market and the industries within the portfolio to ensure value added service is provided to clients while mitigating risk to the Bank
• Actively refer to other business partners both within Business Banking and across TDBG and respond effectively to reciprocal referrals
• Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
• Ensure compliance with regulatory and operational risk requirements
• Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct
• Develop a productive relationship with external partners as means to identify new business opportunities

EMPLOYEE / TEAM

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues
• Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
• Participate in personal performance management and development activities, including cross training within own team
• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Provide mentorship by sharing knowledge and experiences and leveraging best practices
• Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
• Contribute to a fair, positive and equitable environment that supports a diverse workforce
• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

• Expert level professional role primarily accountable for origination of new customer business and relationship management for the Commercial Business segment
• Manages a portfolio in line with the business sales model characterized by moderate to high cash management, deposit and credit complexity requirements
• Interpret and analyze customer financial statements with deep expert level credit acumen
• Identifies referral opportunities across business lines and segments
• Anticipates, identifies and interprets market trends, and applies this knowledge to serve the needs of the customers
• Solves problems of moderate to high complexity and recommend new product and service solutions
• Possesses an expert level knowledge of products, sales, services, credit management practices and processes, methods and operating standards to drive business performance
• Works autonomously as the 'lead' and coaches and guides members within area of expertise
• Executes and may support others in complex account management processes – structures customized solutions and advice
• Guides and influences customers and stakeholders; converts information to compelling business context and advice at increasingly senior levels
• Compiles and interprets market intelligence that helps senior management with strategic direction for the business unit
• Generally, reports to the Senior Manager Commercial Sales

EXPERIENCE & EDUCATION

• Undergraduate/Graduatedegree and/or
• 7+ years of relevant experience

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Job Description:

Are you known for forming long-lasting relations with your clients? Do you quantify continuous referrals from satisfied clients as a key measure of success? If so, then get on board for the position of
Account Manager, Small Business. In this role, you will deliver a legendary customer experience, drive profitable business growth, and achieve target results. In addition, you will:

• Build, maintain and expand existing customer relationships within the community while networking with local business leaders to establish strong centers of influence that will contribute to business development opportunities.
• Build relationships with small business customers by understanding their needs and finding opportunities that enable them to provide customized information and advice the best suited for the customer.
• Liaise with Internal Branch Banking network, Commercial Banking Centers, and Wealth partners to enable them in providing holistic advice and resources to support our customers.
• Keep current on emerging trends and grow knowledge of the business, and related tools and techniques; participate in knowledge transfer within the team and business unit.
• Participate fully as a member of the team, support a positive work environment that promotes quality, innovation and teamwork and ensure timely communication of issues

Job Requirements:

• University degree and/ or relevant entry level work experience; Accounting/ Finance coursework is an asset but can also be gained through experience.
• Ability to cultivate long-term client relationships and acquire new clients.
• Excellent business development and prospecting skills to build valuable centers of influence within the local business community and retail branches.
• A dynamic professional with a positive attitude and strong communications, time management, and organizational skills.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Job Description:

TD Wealth, Private Wealth Management provides high-net worth & ultra-high-net worth clients with holistic discovery and planning towards customized wealth advice and solutions. As part of TD Wealth Private Wealth Management, Private banking specializes in offering tailored banking solutions and Credit Management to affluent HNW clients. Our Private Bankers support everyday banking transactions, personal credit management. Our Private Bankers support our client's banking needs while connecting them with the right TD specialists to manage their wealth management needs.

TD's Private Bankers support clients in Premium Banking Solutions, Tailored Credit Strategies, Cross-border Banking, and Commercial Banking.

This role offers a white glove service experience to the highest value and sophisticated Private Banking clients, offering them day-to-day banking, financial and complex credit solutions. Working in close partnership with other parts of Wealth and the Bank to support a client's overall financial plans and needs.

Accountabilities

• Acquire new HNW and UHNW clients through internal and external sources with a focus on Commercial Banking clients
• Onboard clients and act as a trusted RM for those introduced to PB from TD Commercial Banking
• Work closely with Commercial Banking & Business Banking partners to support a One TD model when dealing with client requirements.
• Recommend, implement and service of all banking related products and solutions (medium to high complexity credit solutions and cash management). Understand Commercial Banking products and services to support the overall client relationship.
• Stay highly engaged with Credit Solutions Group (CSG) to offer highly complex credit solutions
• Perform in-depth Discovery sessions with clients to understand their goals and objectives and identify franchising opportunities within PWM and other TDBG Channels to increase TD's Share of Wallet
• Identify referral opportunities and coordinate a team of One TD Partners/Advisors to work collaboratively to execute an integrated plan with the goal of consolidating assets and ensuring TD is primary Financial Institution for HNW Business Owner clients
• Lead, motivate and develop relationships with internal and external businesspartners/stakeholdersto develop productive working relationships
• Maintain an active pipeline of clients referred and establish contact planning practices to drive continued client engagement
• Understand and interpret the elements of Financial Planning Plans (i.e. advice recommendations).
• Participate in the local community by acting as a brand ambassador in support of TDBG charities and initiatives.
• Work closely with key partners in Private Wealth Management, HNW Direct Investing and the broader TD organization to provide clients with integrated HNW solutions.

Educational Requirements

• Undergraduate Degree
• Highly skilled professional with minimum 7-10 years of experience in providing banking and credit services
• Completion of Canadian Securities Course (CSC) or Investment Funds in Canada (IFIC)
• Completion of the Personal Financial Planner (PFP) or Certified Financial Planner (CFP) designation within 3 years of start date

Skills You will Require

• Strong entrepreneurial spirit with a proven track record of prospecting and successfully signing new clients
• Strong product knowledge across all asset classes that enable wholesome discussions on various wealth topics (tax planning techniques & structure i.e. holdco, opco, family trust, cross boarder issues etc.)
• Ability to influence relationships and broad network of external advisors
• Proven experience communicating difficult sales concepts; converts information to compelling sales opportunities; influences and gains alignment across increasingly senior stakeholders
• Possess deep knowledge of all Banking Products and credit, cash management, investments and specifically complex credit.
• Proven ability to identify Banking, Wealth and Commercial opportunities for referral and fulfillment with other lines of business.
• Strong knowledge of banking and risk, operations and procedures.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.