דרושים Principal Ux Design Lead ב-Sap ב-ארהב

We are looking for an experienced user experience leader to own and drive the new Concur Travel user experience. In this role, you will play an integral part in the UX/Product/Engineering triad discovering problems to solve as they align with our product strategy and our customer needs.

Responsibilities

• Execute continuous discovery methods with partnering Product and Engineering leads to identify and understand the problems to be solved. Perform customer research throughout the product development lifecycle (PDL) to ensure data and customer/user input is infused into all product designs.
• Continuously refine ideas by understanding real user problems and defining metrics and success in their outcomes.
• As the UX lead for the site location, you’ll serve as key point of contact with your off-site UX team to provide transparency to both your own and UX site activities as it relates to product strategy, projects being executed by yourself and the other UX designers.
• Orchestrate design delivery across multiple product teams. Lead extended teams through all stages of product design delivery from discovery and disambiguation of work, concept development and testing, build, deployment and iteration.
• Leverage user insights to inform data-driven decision making, rapid learning and iterative approaches to delivery.
• Delve into data and spend time with our users and develop a deep understanding of their needs and our opportunities. Develop investment points of view to advance our business and user experience.
• Work with members of our Global Product Experience (GPX) team to ensure your designs are compliant in accessibility, translatability and localization, and adhere to our design system.

Work Experience and Qualification

• Long-standing career in User Experience Design with a focus on software design on web and mobile platforms.
• Bachelor or Master’s degree in Human Computer Interaction, Psychology, Computer Science, or other equivalent experience
• Excellent communication, presentation, interpersonal, and analytical skills including the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
• Self-starter who is a customer-obsessed, detail-oriented, and enthusiastic team player.
• Ability to work with highly technical teams and handle multiple projects in an agile, fast-paced environment.
• Experience with industry standard tools such as Figma, Sketch and various user research tools as well as experience with accessible design and working with design systems
• Proficiency working with designers and teams across the globe.
• Experience mentoring, leading, and recruiting UX designers.
• Portfolio is required for consideration. Documented outcomes a plus

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

Job Segment:User Experience, ERP, Testing, Cloud, Computer Science, Technology

Gurgaon/Mumbai/Delhi

What you’ll do:

As a
Principal Enterprise Architect,you will develop a comprehensive enterprise architecture model for our customers aligning with their enterprise goals, collaborate with virtual account teams (VAT) as a transformation partner. You will drive the value realization and the solution adoption and lead activities such as:

• Guide customers through their cloud journey (with special focus on adopt and derive), starting with Enterprise archetypes and scaling digitally.
• Provide enterprise architecture guidance using RISE with SAP methodology and Clean Core principles to ensure that every customer benefits from SAP‘s cloud qualities.
• Act as the Transformation Partner for the CIO or other CxO, driving architecture effectiveness.
• Support adoption, identifying and mitigating technical adoption risks.
• Enhance impact on customer’s business goals by drivingvalue realization through solution adoption and consumption of capabilities
• Bundle customer expectations and align business goals in a tangible enterprise level success plan to monitor and validate KPIs & value drivers to enable value-driven business transformation with value framework
• Serve as a trusted advisor, ensuring secure, reliable, and flexible cloud environments for mission-critical processes.
• Through governance, involve and engage relevant stakeholders within and outside the customer organization to enhance value realization, establish a common perspective on customer business goals and value drivers across solution areas to provide customer context to all teams, enhancing customer proximity and experience.
• Align customers and partners with SAP’s Clean Core strategy, accelerate BTP adoption and promote SAP best practices.

Transformation, Architectural & Solution Skills:

• Experience delivering enterprise business transformation projects and aligning customer priorities with target architecture and roadmap.
• In-depth knowledge of the SAP Solution Portfolio and Enterprise Architecture Framework (North Star).
• Experience with Business Technology Platform components (application development, automation, data and analytics, integration, AI) and practical experience with S/4HANA applications.
• Strong understanding of Cloud & Clean Core Strategy, familiarity with SAP LeanIX, Signavio, and Cloud ALM.
• Knowledge of SAP's Business AI roadmap, including identifying use cases and piloting AI-driven solutions to enhance business processes.
• Expertise in SAP Integration and Extensibility Advisory Methodologies.
• Understanding of SAP’s value framework, value drivers and business case creation with e.g. VLM (SAP value lifecycle manager)

Must-Have Requirements:

• 10+ years in customer experience roles (e.g., Program Manager, Architect), with experience in end-to-end architectural design for hybrid solution landscapes.
• Extensive knowledge of SAP Enterprise Architecture Framework and Toolset, and experience with BTP components and services such as application development, automation, data and analytics, integration, and AI capabilities.
• Proficiency in SAP Integration and Extensibility Advisory Methodologies and Clean Core principles.
• S/4HANA technical or/and SAP S/4HANA application/functional knowledge/experience.
• Excellent communication, influencing, and negotiation skills (in English) at the senior management and C-levels, both within an IT team and across business functions.
• Mindset for Strategic Thinking, Continuous Learning, and Business Acumen.

Nice-to-Have Requirements:

• Knowledge of on-premise and corresponding SAP cloud solutions.
• Professional training and certification (e.g., SAP Enterprise Architecture Framework featured by LeanIX EAM, SAP Certified Professional-Enterprise Architect [P_SAPEA_2023], TOGAF) as a plus.

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Job Segment:Architecture, Information Technology, IT Architecture, Developer, Cloud, Engineering, Technology

What you`ll do

As a UX Designer in the SAP Build Product Suite team, you will …

• Discover and design User-Centric Experiences: Drive discovery, design, and rapidly iterate on user interfaces, ensuring they are intuitive, engaging, and aligned with user needs as well as business goals.
• Collaborate Cross-Functionally: Actively drive collaboration with product managers, engineers, and user assistance writers as one empowered product team to integrate design seamlessly into the user experience. Exchange feedback on interaction design, visual aesthetics, and usability needs.
• Collect and analyse User Data: Engage with users to gather feedback, plan and perform usability testing, and analyse behavioural data to continuously track down issues and improve your designs based on real user data.
• Stay on Top of Design Debt: Regularly and proactively audit and review the product and report on design bugs and deviations to ensure the product meets our high standards while it evolves, and our debt stays manageable.
• Champion Best Practices: Implement and evangelize design standards and best practices across the product team and help to build a strong design culture within the organization

What you bring

• At least 2 years of proven experience in designing for complex software products, user experience, and interaction design with a proven track record to simplify complex information.
• Very good design and prototyping skills with a focus on clarity, consistency, and user-centric experiences. Proficiency with design tools (e.g., Figma), familiarity with design systems and technical understanding.
• Proven ability to collaborate effectively with cross-functional teams, especially product managers, software engineers, and content writers.
• Experience setting up and conducting user research effectively to run rapid iterations and inform design decisions.
• Strong organizational skills, with the ability to manage multiple projects and deadlines in a fast-paced environment. Knowledge of the SVPG Product Operating Model is a plus.
• Ability to give, take and use feedback as an opportunity to grow and develop, and a keen eye for everything design and a passion for advocating the value of user experience.
• Fluency in spoken and written English. German skills are a plus

What you`ll do

As a Product Specialist for Design to Operate (f/m/d) you will collaborate closely with our internal and external business stakeholders providing solutions, channels & services to enable the large Cloud ERP Design-to-Operate ecosystem.

Reporting to the Head of Product Enablement Manufacturing & SCM, Cloud ERP Product Success, you will act as single point of contact for selected Design-to-Operate topics and focus on securing success and scalability of the product expert enablement programs in this area. These topics will focus but are not limited to the following products:

• SAP Integrated Product Development (PLM)
• Warehouse Management (SAP S/4HANA Cloud ERP)
• Transportation Management (SAP S/4HANA Cloud ERP)
• Manufacturing (SAP S/4HANA Cloud ERP, Private)
• SAP Production Planning & Detailed Scheduling (PP/DS)
• Quality Management (SAP S/4HANA Cloud ERP, Private)

You will be part of a new and growing product success hub in Garching, with colleagues from different units of the same organization.

Your responsibilities will include:

• Participate in workshops with strategic customers as roll in channel for Engineering for the mentioned SAP products
• Deliver a Bill of Materials (BOM) including non-coded assets like customer facing presentations, blog posts, customer use-cases
• Contribute to the product roll-out activities for major releases, continuous deliveries and other innovation cycles
• Manage programs holistically, e.g. key initiatives like product expert training, early release webinars, Podcasts, community for Design – to – Operate and SAP Cloud ERP Product Centric topics
• Evolve those programs to the next level: establish, strongly adopt, and scale your topics
• Contribute to the adoption initiative of the product success organization
• Contribute to the roll in and roll out for Design-to-Operate topics with a direct link to our development and product management team

What you bring

• 5+ years of experience, preferably in consulting or product management for PLM, Manufacturing or Supply Chain Management topics
• Extensive knowledge of SAP Cloud ERP products and technology, as well as SAP BTP solutions/engines with an expertise in Design to Operate
• Proven track record in successfully delivering Design-to-Operate projects or other customer facing programs
• Strong network of experts, including SAP partners and customers
• Very good communication and stakeholder management skills
• Fluency in English is a must, German and further languages are advantageous to better support the location of our content
• University degree, preferably in Business Information Technologies, Manufacturing or Logistics or equivalent training and job experience

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Job Segment:Cloud, Logistics, ERP, Supply Chain Manager, Technology, Operations, Marketing

What you’ll build

You'll collaborate closely with cross-functional teams to provide the user insights that power intuitive and user-centric experiences that set a high standard for user engagement and satisfaction. You’ll collaborate closely with product managers, designers, and engineers to integrate research findings throughout the product lifecycle. Additionally, you will play a pivotal role in fostering a research-driven culture across the organization, ensuring every important decision is backed by a deep understanding of our users.

What you bring

You have experience in user research, across qualitative and quantitative methods, and can mix and apply methods to answer research questions. You have a proven ability to translate data into clear, actionable insights that drive product strategy and design. You can leverage your strong communication skills to convey research findings to a variety of stakeholders. You bring a passion for user-centered design and a commitment to ensuring we meet the needs of our users. You also have:

• Advanced degree in a relevant field
• 2+ years of experience in user research across product development lifecycle stages
• Excellent communications skills; fluency in English is required
• Strong project management skills
• Experience with B2B software is desired

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Job Segment:User Experience, ERP, Cloud, PLM, Technology, Research, Management

All internals must have Manager’s approval to transfer.

Job Duties and Responsibilities:

• Manage technical architecture analysis, design, build, test and deploy for SAP systems
• Advice on technical approach for all systems integrating to SAP and manage 3rd party dependencies related to the SAP environment
• System landscape design and management experience in operations and project scenarios
• SAP Migration expertise on AWS and Azure
• SAP Run expertise with public cloud
• SAP Upgrade experience
• Plan and manage SAP systems maintenance schedule
• Involved in planning and testing of the DR
• Deep understanding of SAP best practices on Backup and Recovery
• Troubleshooting and root cause analysis
• Implementation, upgrade and support of the latest SAP systems versions, running on Windows/Linux OS and HANA/Sybase/Oracle/SQL Server DBs
• Hands-On experience as a BASIS administrator
• Provide leadership for troubleshooting and system performance initiatives
• Advance knowledge of AWS/Azure and GCP
• Communicate project status, issues, and risks timely to all stakeholders, cross-functional teams, and managers
• Help manage Change Control, Issues, and Risks to ensure timely implementation of projects, including carrying out risk assessments, identifying project roadblocks, and driving mitigations/solutions
• Work with technical and non-technical teams, including Customer Support, Professional Services, Product Management, Engineering, and QA teams for efficient and effective resolution of project issues and escalations
• Contribute to the development and maintenance of standards, processes, and best practices
• Strong writing, mentoring, decision making, and communication skills
• Strong leadership, organizational and interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise, and tactful communication with senior executive management, clients, peers, and team members
• Provide oversight and leadership to the team. Coach to clarify assignments and deliverables to the team; review the quality of work and manage the integration of team members’ work
• Ability to work effectively across multiple organizations utilizing strong influencing skills coupled with technical expertise for multiple capabilities. This includes strong problem solving, cross-functional leadership, and conflict resolution

Requirements:

• Bachelor’s Degree plus 12+ years of experience or master’s degree, plus 7 years of experience
• SAP Basis experience and Understanding of SAP best practice
• Strong verbal, written, and interpersonal communication skills
• A high standard for work ethic and quality is required
• Experience working with highly technical teams
• A clear understanding of business process requirements as well as cloud technical requirements for IaaS, PaaS, and SaaS technologies
• Strong analytical as well as organizational skills with an ability to manage competing priorities
• Ability to manage and shift priorities quickly and effectively when needed
• Contributes independently, resolves complex issues
• Self-motivated and able to work under pressure to deliver high-quality deliverables
• Contributes actively to build common ground for cooperation
• Communicates relevant messages on time and with constructive feedback to cross-functional colleagues & managers
• Ability to learn functional and technical concepts quickly
• Excellent verbal and written communication and interpersonal skills
• Understanding of technical issues and business impact

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Washington DC

What you’ll do:

As a
Principal Enterprise Architect, you will develop a comprehensive enterprise architecture model for our customers aligning with their enterprise goals, collaborate with virtual account teams (VAT) as a transformation partner. You will drive the value realization and the solution adoption and lead activities such as:

• Guide customers through their cloud journey (with special focus on adopt and derive), starting with Enterprise archetypes and scaling digitally.
• Provide enterprise architecture guidance using RISE with SAP methodology and Clean Core principles to ensure that every customer benefits from SAP‘s cloud qualities.
• Act as the Transformation Partner for the CIO or other CxO, driving architecture effectiveness.
• Support adoption, identifying and mitigating technical adoption risks.
• Enhance impact on customer’s business goals by driving value realization through solution adoption and consumption of capabilities
• Bundle customer expectations and align business goals in a tangible enterprise level success plan to monitor and validate KPIs & value drivers to enable value-driven business transformation with value framework
• Serve as a trusted advisor, ensuring secure, reliable, and flexible cloud environments for mission-critical processes.
• Through governance, involve and engage relevant stakeholders within and outside the customer organization to enhance value realization, establish a common perspective on customer business goals and value drivers across solution areas to provide customer context to all teams, enhancing customer proximity and experience.
• Align customers and partners with SAP’s Clean Core strategy, accelerate BTP adoption and promote SAP best practices.

Transformation, Architectural & Solution Skills:

• Experience delivering enterprise business transformation projects and aligning customer priorities with target architecture and roadmap.
• In-depth knowledge of the SAP Solution Portfolio and Enterprise Architecture Framework (North Star).
• Experience with Business Technology Platform components (application development, automation, data and analytics, integration, AI) and practical experience with S/4HANA applications.
• Strong understanding of Cloud & Clean Core Strategy, familiarity with SAP LeanIX, Signavio, and Cloud ALM.
• Knowledge of SAP's Business AI roadmap, including identifying use cases and piloting AI-driven solutions to enhance business processes.
• Expertise in SAP Integration and Extensibility Advisory Methodologies.
• Understanding of SAP’s value framework, value drivers and business case creation with e.g. VLM (SAP value lifecycle manager)

Must-Have Requirements:

• 10+ years in customer experience roles (e.g., Program Manager, Architect), with experience in end-to-end architectural design for hybrid solution landscapes.
• Extensive knowledge of SAP Enterprise Architecture Framework and Toolset, and experience with BTP components and services such as application development, automation, data and analytics, integration, and AI capabilities.
• Proficiency in SAP Integration and Extensibility Advisory Methodologies and Clean Core principles.
• S/4HANA technical or/and SAP S/4HANA application/functional knowledge/experience.
• Excellent communication, influencing, and negotiation skills (in English) at the senior management and C-levels, both within an IT team and across business functions.
• Mindset for Strategic Thinking, Continuous Learning, and Business Acumen.
• Language: English and Thai

Nice-to-Have Requirements:

• Knowledge of on-premise and corresponding SAP cloud solutions.
• Professional training and certification (e.g., SAP Enterprise Architecture Framework featured by LeanIX EAM, SAP Certified Professional-Enterprise Architect [P_SAPEA_2023], TOGAF) as a plus.

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Job Segment:Information Technology, IT Architecture, Cloud, ERP, Developer, Technology