דרושים Cloud Demand Analyst ב-Sap ב-United States, Newtown Township

ABOUT YOU

The Sr. S/4HANA Public Cloud Sales Specialist will be familiar with, and comfortable working in, a highly matrixed environment, partnering effectively with Sales, Center of Excellence (COE), Customer Success (services, adoption, consumption, etc.), Value Add Team (VAT), Alliance Partners, and the Customer. The Sr. S/4HANA Public Cloud Sales Specialist core responsibilities include, but not limited to:

• Responsibility for revenue target

• Net New Customer growth

• Funnel Growth (new demand/pipeline)

• A subject matter expert responsible for advocating into the field and market

EXPECTATIONS AND TASKS:

LEAD & INSPIRE

• Territory and Account Leadership - Lead designated territory, including accounts, account relationships, prospect profiling, and sales cycles.

• Strategy- Develop effective and specific strategic account plans to ensure revenue target delivery and sustainable growth

• Set vision and strategy for the sales team; develop specific MU sales plans to ensure growth in all measurable revenue streams

• Conduct account and opportunity reviews with leadership

• Trusted advisor - Establishes strong relationships based on knowledge of customer requirements and commitment to value

• Annual Revenue - Exceed quarterly and annual individual revenue targets

• Thought leadership Create, drive, and accelerate enablement of wider SAP sales team in collaboration with Sales & Learning, MU resources etc.

• Work collaboratively with extended sales teams – Industry, LOB, Marketing, Development, S/4HANA Center of Excellence, etc.

CULTIVATE & GROW

• Ensure account teams and Alliance Partners are well versed in each account’s strategy and well positioned for all customer touch points and events

• Builds a network of executive relationships with internal stakeholders that can be leveraged

• Builds a foundation on which to harvest future business opportunities and accurate account information and coaching

• Develop and deliver comprehensive business plan to address customer and prospects priorities and pain points

• Demand Generation, Pipeline and Opportunity Management

• Follow a disciplined approach to maintaining a rolling pipeline (R4Q). Maintain 4x funnel coverage to accelerate deal progression, and maintain out quarter objectives

• Leverage support organizations including Marketing, inside sales, Alliance Partners to drive net new opportunities

• Orchestrate resources: deploy appropriate teams to execute winning sales

• Maintain CRM system with accurate customer and pipeline information

ANALYZE & INNOVATE

• Customer Acumen - Actively understand each customer’s technology footprint, strategic growth plans, technology strategy and competitive landscape

• Leverage SAP Solutions to innovate throughout the customer journey

• Maintain whitespace analysis and execution of initiatives on customer base

• Define ideal customer profiles and account lists – across all segments

• Maintain a close understanding and appreciation of competitive solutions and support the team in competitive situations

• Tight collaboration with internal stakeholders to drive adoption & consumption, ultimately having every customer referenceable

• Utilize Value Engineering, benchmarking and ROI data to support the customer’s decision process

• Review public information (e.g., new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the prospect

• Understand SAP’s competition and effectively position solutions against them

YOUR PROFILE

• Prior experience with software/IT organizations and with a demonstrated proficiency in Enterprise and/or LOB software solutions through Solution Management, Sales, Presales, Consulting, or Business Development roles

• SAP product experience and/or extensive software sales experience in Cloud offerings

• Working knowledge of cloud, Hosted Services, SaaS/ PaaS models, and cloud-based commerce/ business networks

• Leverage a professional network resulting in market, pipeline, and revenue growth for SAP.

• Can leverage industry-expertise throughout sales cycle, connecting with customer with shared industry language.

• Fluency in English or any other language is an asset. Fluency in the language of local markets is desirable.

• Education bachelor's degree (or equivalent) required, MBA or equivalent degree required from an accredited university preferred.

We win with inclusion

Orange County
Los Angeles

What you’ll do

As a Developer and Cloud Engineer, you will join an agile team and share with them responsibility for managing and provisioning our service infrastructure. You will help automate landscape deployment on various hyperscalers and work on improving the availability, scalability, and reliability of our services. Our teams are empowered and self-organizing. You will participate in the design, implementation, and high-quality delivery of the solution. You may have to respond to incidents and their root cause analysis.

What you bring

• A degree in computer science, informatics, business informatics, or related areas
• Strong experience and interest in Kubernetes and surrounding deployment technologies (such as Helm and Kustomize)
• Experience in one or more programming languages, preferably Python or Golang
• Strong interest and experience with cloud-native software development and operation
• Very good language skills in English
• We are looking for a team player with extraordinary soft skills. Experience in managing the lifecycle of large-scale applications on Kubernetes would be a plus.

Work experience:

• 3+ years

The SAP HANA Database & Analytics organization is a global organization dedicated to delivering data management solutions that address customers’ unique and competitive business requirements.

Job Segment:ERP, Cloud, User Experience, Developer, Computer Science, Technology

What you’ll do

• · You will work with a team of highly technical and motivated developers.

  · Collaborate and work with teams spread across geographies and time zones.

  · You will work on the entire lifecycle of development projects, both customer specific and SAP-defined. This includes the analysis and specification of the customer-specific business requirements as well as the design, implementation, maintenance and in case of cloud services operation of customer-specific solutions.

  · Implement backlogs for functional and non-functional requirements.

  · Write efficient modules that drives complex business applications. Write automated tests (integration tests, unit tests, UI tests, etc...)

  · Adhere to the agile engineering practices and processes followed by the team. Own your code from ideation to development, across the full stack and through QA and support.

  · You will work on multiple topics and technologies with adequate enablement.

What you Bring

• · 6-8 years of relevant experience in software development in skills listed below.

  · Strong programming background of/Experience in BTP, JAVA, Node.JS.

  · Good understanding of cloud native architecture & development.

  · Hands-on experience in cloud-based development using BTP, Cloud Foundry, AWS or Azure. Experience on Kubernetes or any other container technologies.

  · Experience in REST API creation and consumption.

  · Good knowledge of Git, UI5/JavaScript, Jenkins, Java Spring and Spring boot Frameworks

  · Have an urge to learn and experiment with new technologies.

  · Excellent communication in English

​

Job Segment:ERP, Cloud, Developer, QA, Quality Assurance, Technology, Quality

Expectation and Tasks:

As a senior developer, you will work within a cross-location team. Your anticipated responsibilities are as follows:

· Contribute to technological innovation with HANA Cloud by developing new features

· Ensure quality releases by writing unit tests and end-to-end integration tests for the developed items.

· Collaborate with colleagues worldwide, including North America, Europe, and Asia regions

· Conduct research on market-leading technologies to stay ahead in the industry

· Contribute to the company’s Business AI strategy

Basic Qualifications:

· B.S./M.S. in Computer Science or related field and 5+ years of experience in industry

· Proficiency in one or more programming languages (C++ is preferred)

· Proficiency in spoken and written English

· Responsibility, integrity, and teamwork

· Creative thinking, willingness and ability to learn quickly new concepts and technologies

· SAP How-We-Work principles: (1) Build bridges, not silos; (2) Embrace differences; (3) Keep the promise; (4) Stay curious; (5) Tell it like it is

Preferred Qualifications (Plus Factors)

· MS or Ph.D. degree in computer science or related fields

· Knowledge of modern database systems including SQL, query processing, and federated query processing

· Good understanding of cloud-native software design architecture and security

· Experience in development and deployment in cloud environments

· Experience in leading projects or teams

​

The Role:

You will be part of this Global team and assume responsibility for defining operating standards for applications within Sovereign Cloud boundaries You will strongly cooperate with other teams in Development and Customer Success, as well as the National Security Services (NS2) organization. Starting with Standard Operating Procedures, you will be defining a global operations model. You will spend significant time liaising between all involved stakeholders.

The role includes the following tasks:

• Defining Standard Operating Procedures and rolling them out to all Sovereign Cloud target markets
• Liaise with the LoB Cloud Operations Teams to transfer their best practices into a Sovereign Cloud version
• Identify deviations to Global Standards due to local legislation and limit those as much as possible
• Continuously monitor process adherence
• Regular improvement of processes based on input from the regional operations teams
• Provide input to the engineering organization within Sovereign Cloud with respect to requirements from Delivery point of view
• Participate in Customer meetings

What you bring:

• You bring a deep understanding of operations processes in one or more of the following SAP Solutions: HCM, ARIBA, Fieldglass, SAC, HANA Cloud
• You have strong analytical skills, are a team player, like proactive networking, have a results and execution focus.
• You should enjoy being a part of an internationally diverse team, engaging seamlessly with remote teams and stakeholders across different locations.
• You enjoy process optimization
• You have a high service and customer orientation
• Excellent oral and written communication skills in English
• Constructive and open style of communication
• Focus on quality

• Due to the potentially classified nature of our work, you might required to subject yourself to a governmental security clearance process ( )

​

What you'll do:

• Analyze, evaluate and resolve customers' issues related to the implementation and operation of ABAP
• Maintain assigned modules by creating fixes and developing new features when necessary
• Support the customers in a considerate and professional manner to help to collect, implement and operate their solutions at the maximum potential. Occasional visits on-site also possible.
• Participate in building up a knowledge base to improve the problem-resolution process

What you bring:

• Education or relevant practical experience in Software Development/Engineering, IT technologies (Bachelors, Masters)
• Excellent communication skills both in Hungarian and in English, both verbal and written are essential
• Experience in software maintenance, debugging as well as knowledge in correction processes and tools
• Good communication skills and analytical thinking
• With professional experience: 0-5 years of experience with object-oriented programming (Java, C++, C#, .NET, VB.NET, Perl, Python). Additional experience with ABAP programming will be considered a strong advantage BUT not a requirement (we will teach you)
• Database knowledge: SQL is essential
• Experience in any kind of business application and willingness to learn business processes is an advantage

What we offer:

• This unique opportunity to get an inside view of the processes in the #1 enterprise software vendor
• Broad expertise and cutting-edge product knowledge
• Continuous development in a wide range of technology areas
• Holistic customer view
• Professional working environment in a team of highly motivated experts
• Wide exposure to international projects
• Excellent benefit package with long- and short-term incentives
• Five-star office environment in Budapest
• Endless sport opportunities
• A hybrid working model including working from home

​

What you'll do

• Linux Expertise:
  • Design, implement, and maintain complex Linux-based systems.
  • Troubleshoot and resolve critical system issues with a focus on rapid recovery.
  • Optimize system performance and ensure high availability.
  • Implement and maintain security best practices, including OS hardening and compliance.
  • Automate routine tasks through scripting and configuration management tools.

• Cloud Administration:
  • Manage and maintain cloud-based Linux infrastructure (AWS, Azure, GCP).
  • Deploy and configure cloud resources like virtual machines, storage, and networking components.
  • Optimize cloud costs and implement resource scaling strategies.
  • Ensure the security and compliance of cloud-based systems.

• Root Cause Analysis:
  • Conduct thorough Root Cause Analysis (RCA) to identify the underlying causes of system failures or performance issues.
  • Collaborate with cross-functional teams to gather data, replicate issues, and implement permanent solutions.
  • Create comprehensive RCA reports, system documentation, and knowledge base articles to prevent future occurrences.

• Mentorship and Collaboration:
  • Provide guidance and support to junior team members.
  • Actively participate in knowledge sharing and contribute to team documentation.
  • Stay current with industry trends, technologies, and best practices.

What you'll bring

• Experience: 10+ years of professional experience in Linux system administration with a demonstrated ability to perform Root Cause Analysis

• Technical Skills:
  • Expert-level Linux knowledge: Deep understanding of Linux internals, kernel architecture, process and memory management, filesystems, and system calls.
  • Troubleshooting and Diagnostics: Mastery of tools like top, htop, vmstat, iostat, sar, ps, netstat, ss, journalctl, rsyslog, dmesg, strace, lsof, tcpdump, wireshark, perf, systemd-analyze.
  • Networking: Advanced understanding of TCP/IP, network interfaces, routing, DNS, DHCP, firewalls, and diagnostic tools.
  • Security: Strong knowledge of security principles, OS hardening, compliance, and tools for vulnerability scanning and intrusion detection.
  • Scripting and Automation: Proficiency in Shell scripting, Python, and/or other scripting languages. Experience with Infrastructure-as-Code tools like Ansible, Puppet, Chef, or Terraform.
  • Cloud Infrastructure: Experience with AWS, Azure, or GCP, including core services.
  • Virtualization: Familiarity with Docker, Kubernetes, and other virtualization technologies.

• Soft Skills:
  • Analytical and Problem-Solving: Exceptional ability to analyze complex issues, identify root causes, and implement effective solutions.
  • Communication: Excellent written and verbal communication skills, with the ability to explain technical findings clearly to both technical and non-technical audiences.
  • Documentation: Ability to create clear, concise, and comprehensive technical documentation.
  • Incident Management: Experience with ITIL or similar incident management frameworks.
  • Continuous Learning: A strong commitment to ongoing learning and professional development.

• Language Skills:
• Fluency in English is essential.

• Tools and Technologies:
• Monitoring Tools: Prometheus, Grafana
• Log Management: Splunk
• Diagnostic Tools: (As listed in technical skills)

​