דרושים Ces Associate Consultant/auditor Ii Language Auditor _spanish Speaking ב-Sap ב-United Kingdom, London

What you’ll doRole Requirements
• You work as a developer in an agile development team according to the cross functional approach in HPOM
• Your engineering work will integrate our PSM product with the main central components of SAP public cloud solution
• You take responsibility for design, testing, implementation and maintenance
• You cooperate closely with other development teams in Germany, North America and India and integrate other products
What you bringRequired skills
• programming skills on ABAP / HANA / HTML5
• experienced in S/4 development and delivery-processes - also with CILTS and JIRA
• Knowledge of Quality Processes and keen to adhere to for example by reasonable test automation
• Profound Knowledge of Product Standards esp. Performance and Security
• Produces excellent Design documents and Test descriptions
• Eager to understand business process background in demanding business process environment
• very good social skills and team player – consensus building and openness to new ideas andPreferred skills
• Fluent German and English - verbal and written
• development knowledge in one of our Public Sector Management components
• Knowledge of Quality Processes

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

We are looking for a team member who is able to demonstrate and/or is keen to learn the following:

• Strong customer engagement skills to develop into a Trusted Advisor within an large, enterprise client
• Service delivery understanding and value-management mindset, with focus on project-managing PE services delivery as TQM: resourcing, staffing, scope mgmt, risk and issues mgmt, escalation management.
• Understanding an overall enterprise architecture across private cloud, SaaS, and on-premise solutions including integration
• Business acumen and business understanding: ACV (annual contract value) contract renewal, solutioning, procurement, customer retention, managing P&L on contract level
• Working as a core member of a virtual account team and orchestrating cross-account internal governance.
• Analysis of customer situation and requirements, including business requirements, program/project, IT, transformational, architecture, development, infrastructure, and operational topics
• Engagement governance, executive reporting & presentations,
• Gain or have previous experience in design, implementation, and change management projects
• Facilitation, negotiation, and de-escalation skills

EDUCATION AND QUALIFICATIONS/SKILLS AND COMPETENCIES

• Bachelor’s degree, or equivalent tertiary study
• 0-3 years' work experience with customer facing roles
• Team player with ability to work independently and take ownership of assigned tasks
• Good listener with excellent communication skills, empathetic, collaborative
• Resourceful self-starters with strong interpersonal skills who are eager learners
• Interested in technology, innovation, and how digital platforms can solve business challenges
• Problem-solvers who are ambitious, passionate, resilient, proactive, open-minded, and able to manage pressure

EXPECTATIONS AND TASKS

• Learn and understand the Customer Services & Delivery portfolio for the respective solution areas and delivers according to service specifications
• Conduct job rotations relevant to the intended role with various teams within the business whilst meeting performance requirements
• Case studies, classroom and self-paced learnings with a mix of technical and soft skill topics and on the job training
• Work on relevant projects that demonstrate your communication and interpersonal skills, as well as a strong work ethic that delivers high quality outcomes
• Demonstrate problem solving, time management, and communication skills through a range of activities during training and on the job rotations
• Build and maintain relationships with internal and external stakeholders
• Display effective communication skills to handle and explain customer situations (to both business end users and SAP technical/ functional consultants)
• Adapt to knowledge on new technologies in a consistently dynamic and changing environment
• Be responsible for driving the clean core on BTP, innovation adoption and business transformation at scale for customer
• Work with partners, customers and internal SAP teams to enforce adoption of Rise with SAP methodology and associated tools like CALM, Signavio, LeanIX, BTP etc. to make the best usage of the investment of end customers

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Job Segment:Cloud, ERP, Information Technology, IT Architecture, Consulting, Technology

We are looking for a team member who is able to demonstrate and/or is keen to learn the following:

• Strong customer engagement skills to develop into a Trusted Advisor within an large, enterprise client
• Service delivery understanding and value-management mindset, with focus on project-managing PE services delivery as SEE: resourcing, staffing, scope mgmt, risk and issues mgmt, escalation management.
• Understanding an overall enterprise architecture across private cloud, SaaS, and on-premise solutions including integration
• Business acumen and business understanding: ACV (annual contract value) contract renewal, solutioning, procurement, customer retention, managing P&L on contract level
• Working as a core member of a virtual account team and orchestrating cross-account internal governance.
• Analysis of customer situation and requirements, including business requirements, program/project, IT, transformational, architecture, development, infrastructure, and operational topics
• Engagement governance, executive reporting & presentations,
• Gain or have previous experience in design, implementation, and change management projects
• Facilitation, negotiation, and de-escalation skills

EDUCATION AND QUALIFICATIONS/SKILLS AND COMPETENCIES

• Bachelor’s degree, or equivalent tertiary study
• 0-3 years' work experience with customer facing roles
• Team player with ability to work independently and take ownership of assigned tasks
• Good listener with excellent communication skills, empathetic, collaborative
• Resourceful self-starters with strong interpersonal skills who are eager learners
• Interested in technology, innovation, and how digital platforms can solve business challenges
• Problem-solvers who are ambitious, passionate, resilient, proactive, open-minded, and able to manage pressure

EXPECTATIONS AND TASKS

• Learn and understand the Customer Services & Delivery portfolio for the respective solution areas and delivers according to service specifications
• Conduct job rotations relevant to the intended role with various teams within the business whilst meeting performance requirements
• Case studies, classroom and self-paced learnings with a mix of technical and soft skill topics and on the job training
• Work on relevant projects that demonstrate your communication and interpersonal skills, as well as a strong work ethic that delivers high quality outcomes
• Demonstrate problem solving, time management, and communication skills through a range of activities during training and on the job rotations
• Build and maintain relationships with internal and external stakeholders
• Display effective communication skills to handle and explain customer situations (to both business end users and SAP technical/ functional consultants)
• Adapt to knowledge on new technologies in a consistently dynamic and changing environment
• Be responsible for driving the clean core on BTP, innovation adoption and business transformation at scale for customer
• Work with partners, customers and internal SAP teams to enforce adoption of Rise with SAP methodology and associated tools like CALM, Signavio, LeanIX, BTP etc. to make the best usage of the investment of end customers

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Job Segment:Cloud, ERP, Information Technology, IT Architecture, Consulting, Technology

The main task is proactive management of a demanding customer portfolio to ensure timely payment of all open invoices. A key element in this paid role is interaction and communication with internal and external stakeholders in an international environment, and as such requires advanced communication and language skills.

What you'll do

• Perform collection activities within ITALY Market Unit (MU).
• Support our cash collection efforts to increase overall SAP Cash Flow by managing open receivables.
• Interact daily with customers and SAP internal department such as Commercial teams, Billing department, Sales Community, Controlling and others.
• Investigate billing and contractual discrepancies to ensure timely payments.
• Spot risks and ensure timely escalation to management.
• Meet Cash Collection KPI’s and participate to process implementation and development.

What you bring

• Fluent English + fluency/advanced knowledge in Italian language.
• Financial background (experience already working with Italian customers and stakeholders is an advantage).
• Professional knowledge of the MS Suite (basic formulas and understanding in Excel, Outlook, etc).
• Excellent communication and relationship building skills.
• Solution oriented and self-driven with an innovative approach to address daily challenges.
• Open for change with an agile mindset and demonstrating resilience.
• Willingness to learn and grow.
• Enjoying teamwork and readiness to learn from others.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Key Responsibilities:

• Deep understanding of customer landscape from technical and business perspectives including its interfaces
• Strong collaboration with the customer for planning and operations
• Align upcoming changes with the Release Management and plan the execution accordingly
• Ensure high availability of customer service by supporting service restoration in critical situations and working proactively on the stability of the landscape
• Analyse and deep dive into issues including the creation of RCAs as the foundation for continuous improvement
• Support productization of services including, if required initial setup, documentation, and standardization
• Align on planning activities and system build processes, define Handover criteria, and ensure operational readiness of the Operations team as a pre-condition for any customer GoLive

Experience (Role Requirements):

• Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Management, Mathematics or comparable
• Background in SAP technology and products with excellent knowledge in SAP NetWeaver Administration and Operations and cross-dependencies like integration
• Knowledge of the whole technology stack (Application, Database, Server management) and the ability to analyze issues and system architectures
• Experience in the operation of system installations is a must
• Ability to own and coordinate operational tasks, customer escalations, and process improvements
• Competency to make critical decisions and work under high pressure
• Be a team player and able to inspire and energize the team with strong technical, verbal, and written communication skills
• Flexibility to work on weekends/off hours during critical customer escalations, cut-overs, or go-lives.
• 9 - 13+ years of experience as SAP Basis consultant / System Admin or in a similar role
• Fluency in the English language is a must; German language skills are beneficial

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

What you’ll doSupport the organization with complex requests and questions by providing guidance and providing solutions.Contribute to process improvements by identifying opportunities for standardization and automation as you navigate day-to-day activities.Contribute to improving knowledge and knowledge management within the team

Excellent communication skills Advanced Englis

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Job Overview:

An Auditor II provides first level review of end-user receipts and expense reports to ensure integrity and accuracy of their financial reimbursements following

the client’s specific policies and procedures.

Responsibilities:

• Provides first level assessment of receipts and expense reports in compliance to client’s subscription and policies and procedures
• Focuses on the following Global Audit Queues: Verify, Receipt and Policy Audit Clients, General Audit Clients and Level 4-5 Audit Clients (UK and AU VAT)
• Documents and recommends necessary corrections and additional requirements to complete the receipts and expense reports in a timely manner
• Utilizes tools and systems proficiently to process receipts and expense reports and accordingly escalates issues to immediate Supervisor as
• Provides additional duties such as own (versus team) data collation and reporting as deemed necessary to achieve and produce a high quality support solution
• Be aware of, and comply with, all corporate policies

Education, Experience & Training required:

• Must have two (2) years of tertiary education, or its equivalent knowledge, experience, and skill set

Must possess the following skills and/or abilities:

• Language Proficiency: Fluency in the target language, particularly written form (read & write) often assessed through standardized tests.
• Attention to Detail: Strong analytical skills with the ability to spot errors and inconsistencies in documentation.
• Can work in a fast-paced environment, handling multiple priorities, at any given time
• Communication Skills: Above average verbal and written communication skills to effectively convey findings and collaborate with team members.
• Certifications: Relevant certifications in language proficiency can be beneficial.

• Integrity: Commitment to honesty and transparency in all auditing practices.
• Confidentiality: Ability to handle sensitive information with discretion and maintain client confidentiality.
• Professionalism: Adherence to ethical standards and professionalism in all interactions with clients and team members.
• Accountability: Willingness to take responsibility for one's work and decisions, ensuring accuracy and reliability in audits.
• Respect for Diversity: Appreciation for cultural differences and the ability to work respectfully with individuals from various backgrounds.
• Continuous Improvement: Commitment to ongoing professional development and staying updated on industry standards and ethical guidelines.

Value Competencies:

• Displays passion for & responsibility to the customer
• Displays leadership through innovation in everything you do
• Displays a passion for what you do and a drive to improve
• Displays a relentless commitment to win
• Displays personal & corporate integrity

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We win with inclusion

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the . Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Requisition ID: 409948 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.