דרושים Virtual Customer Success Partner V-csp - ב-Sap ב-ספרד

As part of theApplication Development and Custom AI

This role supports the

• Act as aglobal domain leadforApplication Development and Custom AI, owning maturity and consumption KPIs in alignment with the FRE framework.
• Guide regions and Market Units in executing domain-specific strategies, engaging sponsored accounts, and identifying strategic consumption opportunities.
• Own and evolvedomain maturity models, consumption patterns, and best practice playbooks used by regional field teams.
• Provide thought leadership in how enterprise AppDev and AI use cases are realized through SAP BTP.

• Increase domain maturity and platform adoption through structuredFRE-based engagements.
• Guide and support regions in creating and executingAppDev & AI consumption plans.
• Shape and maintain avalidated pipelineof domain-aligned consumption opportunities and recovery plans.
• Deliver architectural guidance, either directly or by connecting customer teams with the right expert networks.
• Amplify globalFRE strategy, tooling, and domain playbooks, ensuring consistency and reuse across Regions and Market Units
• Contribute to accuratecACV forecasting

• Domain Expertise & Field Support:Engage in strategic customer discussions and 1:1 engagements; provide domain expertise for regional events and campaigns.
• Recovery Planning & Risk Mitigation:Collaborate with CSMs on recovery plans for accounts off-track in consumption or value realization.
• Cross-Functional Collaboration:Act as the regional point of contact for AppDev & AI domain topics, collaborating with Sales, GTM, CSM, and Product teams.
• Consumption Opportunity Lifecycle:Oversee the lifecycle from intake to validation, Consumed ACV forecasting, and post-engagement impact
• Campaign Oversight:Own and support domain-aligned campaigns and programs with regional and global marketing.
• Reporting & Feedback:

• Bachelor’s degree (MBA preferred)
• 10+ years of experience in enterprise software, cloud platforms, or AI-enabled development
• A track record of shaping the domain agenda through visionary thinking, with a proven ability to influence through insights, frameworks, and active engagement with leadership.

• Hands-on experience in:
  • Cloud-native application development
  • Designing and buildingcustom AI solutionswith LLMs, agent frameworks, and vector databases
  • DevOps, CI/CD pipelines, containerization (Docker, Kubernetes)
• Exposure toAgentic AI conceptsand orchestration frameworks
• Strong communication and architecture influencing skills in customer-facing settings

• , SAP AI Core, Generative AI Hub, SAP HANA Cloud & Vector Engine
• Understanding of SAP’s BTP strategy and FRE maturity models (L1–L5)
• Development experience with other enterprise PaaS platforms is an added advantage.

• Domain architecture leadership, or post-sales strategy roles
• Platform solutioning and value realization programs
• Cross-regional enablement, campaign oversight, and strategic customer engagement
• Experience working across customer success, consulting, product, and sales organizations.

We win with inclusion

San Jose
Palo Alto

Position Overview

You will work closely with internal stakeholders and partner teams to develop and execute integrated marketing programs that elevate joint value propositions, generate demand, and position SAP and its consulting partners as innovation leaders.

Key Responsibilities

1. Joint GTM Strategy & Execution

• Develop and execute joint GTM plans with strategy consulting partners aligned to SAP’s strategic priorities.
• Collaborate on messaging frameworks, solution positioning, and campaign themes that reflect shared customer value.
• Support ABM initiatives to drive targeted engagement and pipeline acceleration

2. Thought Leadership & Content Development

• Co-create thought leadership assets (whitepapers, blogs, webinars, executive briefs) with consulting partners.
• Amplify joint insights across SAP and partner channels, including earned media, social, and events.
• Identify opportunities for joint speaking engagements and executive forums

3. Campaign & Event Activation

• Plan and execute joint marketing campaigns, including digital promotions, executive roundtables, and industry events.
• Coordinate with internal and partner teams on content creation, logistics, and performance tracking.
• Ensure consistent brand alignment and impactful storytelling across all touchpoints.

4. Stakeholder Engagement & Collaboration

• Serve as the day-to-day marketing liaison for assigned consulting partners.
• Build trusted relationships with partner marketing and field teams to align on priorities and execution.
• Collaborate cross-functionally with SAP sales, alliances, and field marketing teams

5. Performance Measurement & Optimization

• Track and report on campaign performance, engagement metrics, and influenced pipeline.
• Provide insights and recommendations to optimize future initiatives.
• Manage partner marketing funds and ensure ROI-driven investment.

Qualifications

• 5+ years of experience in B2B or partner marketing, preferably in tech or consulting environments.
• Experience working with or alongside strategy consulting firms is highly desirable.
• Strong understanding of GTM strategies, ABM, and thought leadership marketing.
• Excellent communication, collaboration, and project management skills.
• Data-driven mindset with ability to measure and articulate marketing impact.
• Self-starter with a passion for innovation and ecosystem collaboration.

What You’ll Gain

• Opportunity to work with world-class consulting firms and drive strategic marketing initiatives.
• Exposure to cutting-edge topics like AI, cloud transformation, and industry innovation.
• A collaborative, inclusive, and high-performance culture that values your growth and contributions.

WHAT YOU GET FROM US

Bellevue, Atlanta, Canada, Spain, or UK

We win with inclusion

Seattle
Bellevue

What You’ll Do

• As a CSM within the SAP Academy for Customer Success, you will be responsible to:
• Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your CSM team, that enhances your support in the CSM role, a critical customer-facing function within our dynamic Customer Success board area.
• Immerse yourself in multi-dimensional, experiential learning with a focus on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
• Enhance skills around your solution portfolio, managing customer retention, and driving value realization.
• Receive onboarding in your local market with on-the-job training and mentoring by a senior CSM professional in the field. You will have the opportunity to work both behind the scenes and directly with customers.

CSM focus area:

• SAP Business Transformation Management (BTM) - Knowledge in Business Process Management/Business Process Automation applications.

What You Bring

• 2–3 years of experience supporting customers and driving business transformation, ideally in consulting or account management.
• Proven ability to deliver strategic guidance and solutions that drive customer success and long-term value, coupled with experience in resolving issues and managing escalations to ensure satisfaction and business continuity.
• A cooperative and productive approach to working relationships, internally and externally.
• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
• A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.
• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
• Proficiency in English to engage with our global network.

We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.

During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.

Our inclusion promise

Successful candidates might be required to undergo a background verification with an external vendor.

What You’ll Do

As an Account Executive within the SAP Academy for Customer Success, you will be responsible for the following:

• Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the role and is a critical customer-facing function within our Customer Success Board Area.

• Immerse yourself in multi-dimensional, experiential learning focusing on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.

• Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion.

• Receive onboarding in your local market with on-the-job training and mentoring by a Senior Account Executive in the field. You will be able to work both behind the scenes and directly with customers.

Sales roles in scope: Account Executive (AE), Solution Sales Executive (SSE)

SSE focus areas:

• SAP Finance & Spend Management (F&S) – Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency.

• SAP SuccessFactors (Human Capital Management - HCM) - Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management.

• SAP Supply Chain Management (SCM) - Knowledge in Supply Chain, Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management.

• SAP Customer Experience (CX) - Knowledge of e-commerce, sales, customer service, and marketing processes.

• SAP Business Transformation Management (BTM) - Knowledge in Business Process Management/Business Process Automation applications.

• SAP Business Technology Platform (BTP) & SAP Business Data Cloud (BDC) - Knowledge in database and data management, analytics, application development and integration, intelligent technologies, and AI. Understanding of Integration, Application, Data, Infrastructure, and Security technology domains.

What You Bring

• 2–3 years of professional experience in a quota-carrying sales environment in a technology company OR in a role with significant exposure to business processes.

• Experience generating opportunities, qualifying leads, and managing sales pipelines across a defined territory with a proven track record of building customer relationships and articulating value propositions.

• A cooperative and productive approach to working relationships, internally and externally.

• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.

• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.

• A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.

• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.

• Proficiency in English to engage with our global network.

We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.

During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Boston

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

1.Culture of collaboration: Meet with mentors, make new friends across the globe, and create a thriving personal network.

2.Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.

3.: with the SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.

What you’ll do

Expected start date:September / October 2025

Duration:6-12 months

Working hours:Full-time (40 hrs./week)

• Support the development and execution of a comprehensive internal communication plan that fosters a positive company culture, drives results, and motivates our sales and customer success teams. This internship will focus on enhancing communication strategies on a global scale, ensuring our diverse workforce is aligned and engaged
  • Assist in Developing Communication Strategies: Collaborate with the Customer success leadership team to develop and implement strategies that align with the organization's objectives.
  • Content Creation: Create engaging content for various internal communication channels
  • Research and Analysis: Conduct research on internal communication best practices, trends, and technologies to recommend improvements.
  • Feedback and Engagement: Assist in gathering employee feedback through surveys and focus groups to measure the effectiveness of communication efforts.
  • Global Coordination: Work closely with various teams across different regions to ensure consistency and relevance of internal communications.
  • Reporting: Create reports on the impact and effectiveness of internal communication initiatives.

What you bring:

We’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Education: currently pursuing a business related degree in Sales, Communication, Marketing, Public Relations, or a related field
• Eligibility: Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor’s, master’s or JD/PhD program
• Position requirements:
  • Excellent written and verbal communication skills in English; proficiency in additional languages is a bonus.
  • Creativity: Ability to generate innovative and engaging story and content
  • Strong organizational skills with the ability to manage multiple tasks and meet deadlines
  • Proficient with MS Office Suite including expertise in Powerpoint
• Desired skills / experience to be successful in this role
  • Graphic Design
• Qualifications for the role (please indicate if qualification is desired or necessary)
  • Bellevue WA Based – Desired

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Seattle
BellevueJob Segment:Marketing Communications, Communications, SAP, Compliance, Graphic Design, Marketing, Technology, Legal, Creative

What You’ll Do

As an Account Executive within the SAP Academy for Customer Success, you will be responsible for the following:

• Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the role and is a critical customer-facing function within our Customer Success Board Area.

• Immerse yourself in multi-dimensional, experiential learning focusing on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.

• Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion.

• Receive onboarding in your local market with on-the-job training and mentoring by a Senior Account Executive in the field. You will be able to work both behind the scenes and directly with customers.

Sales roles in scope: Account Executive (AE), Solution Sales Executive (SSE)

SSE focus areas:

• SAP Finance & Spend Management (F&S) – Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency.

• SAP SuccessFactors (Human Capital Management - HCM) - Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management.

• SAP Supply Chain Management (SCM) - Knowledge in Supply Chain, Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management.

• SAP Customer Experience (CX) - Knowledge of e-commerce, sales, customer service, and marketing processes.

• SAP Business Transformation Management (BTM) - Knowledge in Business Process Management/Business Process Automation applications.

• SAP Business Technology Platform (BTP) & SAP Business Data Cloud (BDC) - Knowledge in database and data management, analytics, application development and integration, intelligent technologies, and AI. Understanding of Integration, Application, Data, Infrastructure, and Security technology domains.

What You Bring

• 2–3 years of professional experience in a quota-carrying sales environment in a technology company OR in a role with significant exposure to business processes.

• Experience generating opportunities, qualifying leads, and managing sales pipelines across a defined territory with a proven track record of building customer relationships and articulating value propositions.

• A cooperative and productive approach to working relationships, internally and externally.

• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.

• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.

• A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.

• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.

• Proficiency in English to engage with our global network.

We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.

During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Atlanta