דרושים Sap Ixp Intern - Communication Support ב-Sap ב-ספרד

As part of theApplication Development and Custom AI

This role supports the

• Act as aglobal domain leadforApplication Development and Custom AI, owning maturity and consumption KPIs in alignment with the FRE framework.
• Guide regions and Market Units in executing domain-specific strategies, engaging sponsored accounts, and identifying strategic consumption opportunities.
• Own and evolvedomain maturity models, consumption patterns, and best practice playbooks used by regional field teams.
• Provide thought leadership in how enterprise AppDev and AI use cases are realized through SAP BTP.

• Increase domain maturity and platform adoption through structuredFRE-based engagements.
• Guide and support regions in creating and executingAppDev & AI consumption plans.
• Shape and maintain avalidated pipelineof domain-aligned consumption opportunities and recovery plans.
• Deliver architectural guidance, either directly or by connecting customer teams with the right expert networks.
• Amplify globalFRE strategy, tooling, and domain playbooks, ensuring consistency and reuse across Regions and Market Units
• Contribute to accuratecACV forecasting

• Domain Expertise & Field Support:Engage in strategic customer discussions and 1:1 engagements; provide domain expertise for regional events and campaigns.
• Recovery Planning & Risk Mitigation:Collaborate with CSMs on recovery plans for accounts off-track in consumption or value realization.
• Cross-Functional Collaboration:Act as the regional point of contact for AppDev & AI domain topics, collaborating with Sales, GTM, CSM, and Product teams.
• Consumption Opportunity Lifecycle:Oversee the lifecycle from intake to validation, Consumed ACV forecasting, and post-engagement impact
• Campaign Oversight:Own and support domain-aligned campaigns and programs with regional and global marketing.
• Reporting & Feedback:

• Bachelor’s degree (MBA preferred)
• 10+ years of experience in enterprise software, cloud platforms, or AI-enabled development
• A track record of shaping the domain agenda through visionary thinking, with a proven ability to influence through insights, frameworks, and active engagement with leadership.

• Hands-on experience in:
  • Cloud-native application development
  • Designing and buildingcustom AI solutionswith LLMs, agent frameworks, and vector databases
  • DevOps, CI/CD pipelines, containerization (Docker, Kubernetes)
• Exposure toAgentic AI conceptsand orchestration frameworks
• Strong communication and architecture influencing skills in customer-facing settings

• , SAP AI Core, Generative AI Hub, SAP HANA Cloud & Vector Engine
• Understanding of SAP’s BTP strategy and FRE maturity models (L1–L5)
• Development experience with other enterprise PaaS platforms is an added advantage.

• Domain architecture leadership, or post-sales strategy roles
• Platform solutioning and value realization programs
• Cross-regional enablement, campaign oversight, and strategic customer engagement
• Experience working across customer success, consulting, product, and sales organizations.

We win with inclusion

San Jose
Palo Alto

What You’ll Do

• As a CSM within the SAP Academy for Customer Success, you will be responsible to:
• Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your CSM team, that enhances your support in the CSM role, a critical customer-facing function within our dynamic Customer Success board area.
• Immerse yourself in multi-dimensional, experiential learning with a focus on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
• Enhance skills around your solution portfolio, managing customer retention, and driving value realization.
• Receive onboarding in your local market with on-the-job training and mentoring by a senior CSM professional in the field. You will have the opportunity to work both behind the scenes and directly with customers.

CSM focus area:

• SAP Business Transformation Management (BTM) - Knowledge in Business Process Management/Business Process Automation applications.

What You Bring

• 2–3 years of experience supporting customers and driving business transformation, ideally in consulting or account management.
• Proven ability to deliver strategic guidance and solutions that drive customer success and long-term value, coupled with experience in resolving issues and managing escalations to ensure satisfaction and business continuity.
• A cooperative and productive approach to working relationships, internally and externally.
• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
• A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.
• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
• Proficiency in English to engage with our global network.

We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.

During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.

Our inclusion promise

Successful candidates might be required to undergo a background verification with an external vendor.

What you'll do

• Collaborate Across Teams: Partner with product managers, developers, and other stakeholders to deeply understand project requirements and user needs.
• Design Cutting-Edge Interfaces: Create and iterate on user interfaces for innovative projects, ranging from low-fidelity wireframes to high-fidelity prototypes.
• Fast and Iterative Prototyping: Engage in rapid prototyping cycles to quickly test and refine designs based on user feedback.
• Conduct User Research: Utilize qualitative and quantitative methods to perform user research, gaining critical insights into user behavior and preferences.
• Translate Research into Design: Convert research findings into actionable design insights, influencing product strategy and design decisions throughout the discovery and development lifecycle.

What you will get:

• Hands-On Design Experience: Gain practical experience by working on user interfaces for cutting-edge projects, directly impacting product development.
• Dynamic and Innovative Environment: Be part of a dynamic team that is at the forefront of technological innovation, staying updated with the latest trends in UX and AI.
• Impactful Projects: Participate in impactful projects that challenge the status quo and push the boundaries of technology and innovation.
• Expert Mentorship: Receive guidance and mentorship from seasoned professionals in UI/UX design and related fields.
• Collaborative Culture: Work in a collaborative environment that values creativity, innovation, and diverse perspectives, fostering a culture of continuous learning and improvement.

What you bring

• Master Student (f/m/d) at a university or a university of applied sciences.
• Currently pursuing a degree in UI/UX Design, Human-Computer Interaction, Computer Science, or a related field.
• Proficiency in design tools such as Figma, Sketch, or Adobe XD.
• Experience with prototyping tools and techniques.
• A strong portfolio showcasing UI/UX design projects.
• Basic understanding of HTML, CSS, and JavaScript is a plus.
• Strong communication and collaboration skills.
• Ability to work independently and manage time effectively.
• Keen attention to detail and a passion for creating excellent user experiences.
• Proficiency in English is essential.
• Knowledge in the business process management or process mining world is a plus.

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

ABOUT THE ROLE

We are seeking a proactive and organized Working Student to support ongoing product development activities within a SAFe (Scaled Agile Framework) environment. The role focuses on helping drive agility, structure, and clarity across projects developed on SAP BTP.
You will assist in planning, coordination, documentation, and process tracking across several product features including tasks such as, andensuring transparency, smooth execution, and alignment with internal development and governance practices.

Your Responsibilities:

• Support the Agile Development team with various organizational and technical tasks
• Support PI Planning and Sprint ceremonies (prep meetings, scheduling, follow-ups)
• Assist in quality checks like feature testing, verifying test coverage, change logs, and compliance reports
• Help with maintaining and organizing the team backlog and feature boards in Jira
• Prepare and update documentation, confluence pages, and sprint notes
• Follow up with stakeholders for requirements, testing feedback, or status updates
• Track dependencies and facilitate cross-team alignment where needed
• Coordinate with developers and product owners for demo preparation

• High interest in IT topics like Agile Development and Data Integration
• Comfortable working with technical teams and reading feature specs or API descriptions
• Excellent organization, time management, and communication skills
• Proactive working style: ability to take initiative and drive topics independently
• Strong attention to detail and structured thinking

Nice-to-Have:

• Good understanding of Scrum and/or SAFe
• Experience with Jira and Github
• Exposure to SAP cloud development technologies (e.g. BTP, CAP, UI5, HANA Cloud etc.)
• Experience with preparing reports or dashboards (Excel, Google Sheets, or similar)

ROLE REQUIREMENTS

• Bachelor or master studies in Information Technology, Business Administration or related
• Good communication skills
• Well structured
• Motivating and inspiring
• Experience with SCRUM, SAFe and/or Jira preferred
• Fluent in verbal and written English, German is a plus
• Working from Walldorf or Hamburg office is required

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.

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Job Segment:Developer, Testing, ERP, Data Conversion, Cloud, Technology, Data

What You’ll Do

As an Account Executive within the SAP Academy for Customer Success, you will be responsible for the following:

• Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the role and is a critical customer-facing function within our Customer Success Board Area.

• Immerse yourself in multi-dimensional, experiential learning focusing on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.

• Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion.

• Receive onboarding in your local market with on-the-job training and mentoring by a Senior Account Executive in the field. You will be able to work both behind the scenes and directly with customers.

Sales roles in scope: Account Executive (AE), Solution Sales Executive (SSE)

SSE focus areas:

• SAP Finance & Spend Management (F&S) – Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency.

• SAP SuccessFactors (Human Capital Management - HCM) - Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management.

• SAP Supply Chain Management (SCM) - Knowledge in Supply Chain, Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management.

• SAP Customer Experience (CX) - Knowledge of e-commerce, sales, customer service, and marketing processes.

• SAP Business Transformation Management (BTM) - Knowledge in Business Process Management/Business Process Automation applications.

• SAP Business Technology Platform (BTP) & SAP Business Data Cloud (BDC) - Knowledge in database and data management, analytics, application development and integration, intelligent technologies, and AI. Understanding of Integration, Application, Data, Infrastructure, and Security technology domains.

What You Bring

• 2–3 years of professional experience in a quota-carrying sales environment in a technology company OR in a role with significant exposure to business processes.

• Experience generating opportunities, qualifying leads, and managing sales pipelines across a defined territory with a proven track record of building customer relationships and articulating value propositions.

• A cooperative and productive approach to working relationships, internally and externally.

• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.

• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.

• A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.

• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.

• Proficiency in English to engage with our global network.

We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.

During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Boston

1. Culture of collaboration : meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience : gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
3. Gain visibility : with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

Expected start date: September/ October 2025

Expected contract duration: 6-months to start

Your work will help in supporting SAP growth ambitions in the industry, especially in achieving the cloud bookings, pipeline, and customer engagement goals. Role responsibilities include:

• Support Go-To-Market (GTM) Strategy : Assist in creating compelling, industry-specific value propositions, presentations, and sales enablement materials.
• Industry Research & Trend Analysis : Conduct research on emerging trends, analyze industry bookings and revenue, identify right target accounts in Industrial Manufacturing and A&D. The expected outcome is to provide actionable insights to guide GTM strategy.
• Community of Practice Support : Help manage and grow SAP’s internal industry-focused communities of practice by organizing sessions, creating content, and facilitating knowledge sharing. Support the team and Industry Business Unit (IBU) experts in collaborating with customer focused programs like advisory councils.
• Support the industry team with driving key marketing and demand generation events .
• Cross-Functional Collaboration : Support the team and Industry Business Unit (IBU) experts in driving strategic programs and working closely with teams across Product Engineering, Marketing, Customer Success, and Partner Ecosystem.
• Reporting & Communication : Prepare concise updates, reports, and presentations for stakeholders and senior leadership.

What you bring:

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning. Requirements include:

• Student at a university pursuing a bachelor’s or master’s degree in Engineering, Technology, Business, Marketing, Strategy, or related field.
• Eligibility: Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor’s, master’s, or JD/PhD programStrong research, analytical, and communication skills (both written and verbal).
• Comfortable working with PowerPoint, Excel, and collaboration tools (Teams, etc.).
• Proactive, detail-oriented, and able to work in a fast-paced, cross-functional environment.
• Language skills: Fluent in English

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.