דרושים Customer Adoption Senior Advisor- Btp Ai/ ב-Sap ב-Japan, Ota

Bring it

You’re a versatile developer with a strong grasp of cloud infrastructure and fullstack technologies. You bring:

• 5+ years of experience in DevOps, SRE, or fullstack development

• Proficiency in Java , Spring Boot , JavaScript/TypeScript , and frameworks like Angular , React , or NestJS

• Solid understanding of cloud platforms (AWS, Azure, or GCP) and infrastructure as code tools like Terraform

• Experience with Docker , Kubernetes , and monitoring tools like Prometheus and ELK Stack

• Strong problem-solving skills and a collaborative mindset

Build it

You’ll develop and maintain cloud-based solutions that ensure reliability, scalability, and performance across FSM’s services. Your work will:

• Implement secure, scalable cloud architectures aligned with SRE principles

• Build and optimize infrastructure and microservices for high availability

• Monitor system performance and troubleshoot issues proactively

• Collaborate with cross-functional teams to align solutions with business goals

• Conduct audits to ensure compliance with security standards

SAP fosters a culture where innovation and inclusion go hand in hand. You’ll thrive in a team that:

• Values flexibility and purpose-driven work

• Invests in learning, development, and recognition

• Embraces diverse perspectives and backgrounds

• Supports well-being and work-life balance

• Encourages you to bring out your best

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Job Segment:Cloud, Developer, Database, Information Technology, ERP, Technology

What you'll doWe are looking for a highly motivated and technically strong Senior DevOps Engineer (T3) to join our SAT team. This role is focused on designing, building, and maintaining CI/CD pipelines, managing Kubernetes-based deployments, and supporting Linux-based infrastructure that powers our sovereign cloud automation landscape.As a key contributor, you will work closely with development, security, and operations teams to ensure stable, secure, and scalable delivery pipelines and infrastructure automation

• Design, develop, and maintain CI/CD pipelines to automate deployment and testing across cloud-native environments
• Build and manage Kubernetes clusters, ensuring reliability, scalability, and compliance with sovereign requirements
• Administer and troubleshoot Linux-based infrastructure supporting SAT tooling and automation services
• Collaborate with development and architecture teams to containerize applications, manage Helm charts, and implement GitOps workflows
• Monitor system performance and proactively resolve issues to ensure platform availability and efficiency
• Contribute to the automation of infrastructure provisioning and service configuration using tools like Terraform, Ansible, or Helm
• Support integration and observability efforts using platforms such as Dynatrace, Prometheus, or Grafana

What you bring

• Minimum 6 years of experience in DevOps, Site Reliability Engineering, or Infrastructure Automation roles
• Strong hands-on experience with:
  • Kubernetes (setup, operations, Helm, RBAC, namespaces
  • Linux system administration (Ubuntu, RHEL, or similar)
  • CI/CD tools like GitLab CI, Jenkins, ArgoCD, or similar
• Solid understanding of Docker, container orchestration, and deployment strategies
• Experience with Git-based workflows, scripting (Shell, Python), and YAML/JSON configuration
• Familiarity with Agile/Scrum methodology and tools like JIRA, Confluence, and GitHu
• Willingness to go through personal security clearance (Government process)

Preferred Skills

• Experience working in multi-cloud environments (AWS, Azure, OpenStack)
• Familiarity with Terraform, Ansible, and infrastructure-as-code practices
• Exposure to security and compliance automation in regulated environments
• Basic understanding of networking, DNS, firewalls, and proxy configurations
• Knowledge of observability tooling such as Dynatrace, Prometheus, or Grafana is a plus
• Previous experience in Sovereign Cloud or public sector cloud environments is advantageous
  

This position can also be filled as a part time position.

Job Segment:Cloud, Linux, Testing, Engineer, ERP, Technology, Engineering

What you’ll do

As Senior Digital Enterprise Architect you are responsible for driving scalable enterprise transformation, enabling organizations to accelerate cloud adoption, optimize business value, and maximize automation. You support customers to translate their strategy into architecture and support them on their cloud transformation journey by leveraging SAP’s reference-based services that allow an outside-in perspective. Furthermore, you can expect to:

• Be at the forefront of modernizing enterprise transformation by leveraging digital tools
• Support organizations to continuously innovate and adopt state-of-the-art technologies
• Drive the adoption of AI-driven automation and SAP RISE integrated toolchain and methodologies
• Engage with Global Enterprise Architecture teams to leverage expertise as needed throughout the customer lifecycle
• Leverage data & tools to track and manage adoption a consumption activities, including Relationship Assessments and Outcome Success Plans
• Act as primary point of escalation for customers account issues
• Join a dynamic ecosystem focused on digital customer engagement
• Work in an innovative and growth-oriented business area
• Benefit from a culture that encourages collaboration, continuous learning and growth mindsets

What you bring

• 3+ years of experience in enterprise architecture, digital transformation or cloud adoption projects
• Understanding of enterprise architecture methods as well as integration architectures
• Advanced knowledge of cloud technology (SaaS, DaaS, PaaS) in business environments
• Knowledge in project management methods and tools, and the ability to plan, coordinate, and monitor initiatives, and problem-solving skills
• Strong presentation skills as well as clear and effective communication and the ability to build and maintain relationships with various stakeholders and understand their expectations, technical and business requirements
• Knowledge of SAP product portfolio as well as key GTM motions such as RISE with SAP or specific knowledge in one or several areas
• Proficiency in English
• Proficiency in Thai and/or Bahasa and/or Mandarin

Location

• Bangkok, Thailand

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We win with inclusion

Requisition ID: 428153 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

Job Segment:ERP, Information Technology, IT Architecture, Cloud, Developer, Technology

YOUR FUTURE ROLE

We need your unique skills if you:

• thrive on frequent wins,
• enjoy the diversity of challenges from a wide variety of customers,
• are eager to employ technology and reusable assets to efficiently serve opportunities,
• flourish in a collaborative environment with partners and
• can advise a large client base of up to 80 customers annually.

YOUR PROFILE

• Delivering creative and remarkable customer presentations
• Showcasing SAP solutions addressing customers' specific business requirements
• Assessing customer priorities and transformation strategies to shape the optimal solution
• Responding to RfX inquiries within set deadlines in cooperation with our global RfX center & other experts
• Involving partners into opportunities and backing them to sell effectively
• Generating digital content for business development campaigns and delivering webinars
• Creating scalable digital content and best practices for consistent and efficient advisory services

EXPERIENCE AND LANGUAGE REQUIREMENTS

• Strong foundation of business processes and capabilities of Customer Experience Solutions.
• In-depth experience with SAP Sales & Service Cloud
• Strong presentation and communication skills
• Additional knowledge of additional SAP CX Solutions such as Customer Data Platform, Emarsys, Customer Data Cloud or Commerce Cloud is a plus
• 2+ years in customer-facing roles such as consulting, sales/presales or in product expert roles such as product/solution management/product marketing
• Fluency in German and English is a must for advising our clients.
• Solid grounding in SAP’s solution portfolio, partners, markets, and competition
• Bachelor’s or higher degree in business administration, engineering, computer science, or a related field, though degrees of equivalent experience are welcomed.

’ll become

Customer Success Manager (CSM) Responsibilities:

As a CSM within the SAP Academy for Customer Success, you will be responsible to:

• Successfully complete a 10-month learning-apply program that enhances your support into the CSM role, a critical customer facing function within our dynamic Customer Success board area.
• Immerse yourself in a multi-dimensional, experiential learning with a focus on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
• Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion.
• Receive onboarding in your local market with on-the-job training and mentoring by a senior CSM professional in the field. You will have the opportunity to work both behind the scenes and directly with customers.

’ll bring

• 2-3 years’ work experience with a proven record of supporting customers and business transformation, preferably from consulting, sales and/or account management that include resolution and escalation management.
• Role Specific Skills: customer value proposition, customer success management, technology solution adoption, customer engagement, relationship building.
• Foundational Skills

There is a high likelihood a portion (4-6 weeks) of the program will be held in San Ramon, California in late Q3 of 2026. This decision will be made in Q1 2026.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

WHAT YOU’LL DO

• Focus on strategic/consultative value selling to customers by collaboratively working with them to link their strategy and business outcomes to the business capabilities that are needed and ultimately to the value of SAP.
• Orchestration of the end-to-end customer collaborative engagement with a specific focus on the business value SAP brings to our customers.
• Engage directly with customers to provide value advisory support, including business case development, financial analysis, and thought leadership. Act as a trusted advisor to drive customer value assurance.
• Lead collaborative customer engagements to assess customers’ strategic objectives, strategize innovation scenarios, recommend key improvement opportunities, execute advanced benchmarking, monitor ROI & TCO analysis and drive the creation of C-level justification for change.
• Provide guidance to customer executives to build and deliver board-level justification documents (case for change) for approval of multi-million transformation projects enabled by our software
• Lead presentations to C-suite and executive customer audiences showcasing deep understanding of customers’ business landscape and how SAP can drive significant value for customers
• Foster strong collaboration between business and IT teams within large enterprise accounts to ensure alignment on strategic goals. Utilize value enablement frameworks to standardize best practices across regions.
• Leverage industry-specific insights to understand complex value chains and end-to-end business processes across the Utilities and O&G industries, creating value proposals that maximize customer value delivery.
• Establish baseline value driver metrics, track the realization of value post-deployment, and continuously optimize value attainment through ongoing performance assessments.
• Guide partners to use SAP value tools to build the case-for-change enabled by SAP solutions
• Collaborate with cross-functional and cross-geo teams in complex matrix structures to ensure holistic value delivery to customers.
• Grow the Value Advisory practice by improving on current practices and adding to it, ensuring the continuous enhancement and expansion of the consultancy’s value advisory capabilities.
• Lead strategic account planning sessions with customers, facilitate customer visioning workshops, and lead delivery of value focused engagements. In focused industry segments.

WHAT YOU BRING

• 10-15 years of professional experience in Sales/Consulting/Industry/Line of Business, with at least 5 years in strategy/management consulting or past value advisory experience
• Proven track record in value selling methodology & processes, business case creation, financial analysis, valuation techniques and investment analysis

• SAP portfolio knowledge and 5-7 years prior relevant Utilities and O&G industries experience is required.
• Strong presence in customer-facing roles, including managing business and IT alignment, executive interview techniques, and design and facilitation of executive workshops

• Possess a strong executive presence
• Ability to establish and maintain strong relationships and to influence others and move toward a common vision or goal (both internally and externally)

• Experience in diverse technology landscape and process/technology integration issues

• Must be a creative storyteller
• High Analytical and Problem-Solving Skills
• Teamwork, Flexibility and Proactivity
• Excellent Oral and Written Communication Skills

• Fluency in English and Spanish is required, any other language an asset.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPENTENCIES

Bachelor’s degree (or equivalent) required, MBA or equivalent Master’s degree from accredited university preferre

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

What You’ll Do

Responsibilities & Objectives:

1. Collaborate with the C-Suite and other senior executives at our customers to drive the case for change.
2. Develop and present case for change to the Executive Suite.
3. Understand situational interpretations and analyze data to identify and understand challenges.
4. Demonstrate expert knowledge critical to the role, such as, developing business cases and related metrics while utilizing both traditional and modern assessment tools, such as interviews, surveys, and evaluations.
5. Lead complex engagements with cross-functional teams (internal and external).
6. Grow the Value Advisory practice by improving on current practices / adding to it.
7. Successfully pitch value engagements to customers.
8. Contribute to internal account strategy discussions in a meaningful fashion.

Key Attributes:

• 5 years of relevant experience preferred either as a practitioner, management consultant, or an operational consultant.
• Must be a creative storyteller.
• Aptitude for analytical and creative thinking.
• Ability to work in an ambiguous environment.
• Proficient speaker comfortable interacting with customers one to one and / or one to many scenarios.
• Possess a strong executive presence.
• Ability to establish and maintain strong relationships and to influence others and move toward a common vision or goal (both internally and externally).
• Experience in diverse technology landscape and process/technology, SAP background is a plus.
• Understanding of cloud software operating model

Qualifications:

• Executive presence demonstrated by excellent and energetic public speaking skills.
• Passion for technology. SAP technology knowledge is a bonus.
• Proven CXO engagement skills.
• Preferred experience in Finance, Spend and Supply Chain
• Ability to produce storylines and high-quality presentations in PowerPoint with a very keen eye for detail. Comfortable with doing financial analysis in excel spreadsheets.
• Product marketing acumen (segment, target, content, lead strategy).
• Positive, Motivated, Self-starter with a can-do attitude
• Participation in relevant industry associations is a strong positive.
• MBA preferred

Meet Your Team

• Digital transformation leader profile with ~ 50% travel
• This is an elite team with high visibility and exposure to SAP and Customer leadership
• Flexible work environment
• Culture of trust and teamwork
• Learning never stops
• SAP is an equal opportunity employer

Candidate(s) will berequired to work 3 days a week in office/client siteas per our Pledge to Flex return to office policy

We win with inclusion

AtlantaJob Segment:Compliance, Supply Chain, Product Marketing, MBA, Cloud, Legal, Operations, Marketing, Management, Technology