דרושים Account Executive - Sap Academy Customer Success Hong Kong ב-Sap ב-אוסטרליה

What You Bring

We are planning a practical and immersive portion of our program, which will have participants spend between 4 and 6 weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note that this is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly and that sufficient time is provided for necessary preparations.

During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

THE ROLE:

You will be responsible to drive continuous improvement in order to increase operation, availability and efficiency. Infrastructure landscape re-architecture and new technology adoption is another important part. Global thinking and a strong customer focus are essential within the new Enterprise Cloud Services program.

WHAT YOU'LL DO:

As a Senior Database Consultant, you will be responsible for the database operations, collaborate with virtual teams for day-to-day operations and drive projects.

- You will be acting as SME (Subject Matter Expert) for Database topics (High Availability/ Backup and Recovery/ Performance Troubleshooting/ Upgrade (Automation)/ Security)

- You will contribute to daily operations in handling priority incidents

- Drive automation improvements for the topics that you own as SME

- Internal stakeholder alignment for bringing enhancements on the topics

- Work on pattern analysis for continous improvements

- Contribute to DB on-calls based on rotation during APJ on-call shift hours.

WHAT YOU BRING:

- Good knowledge in SUSE Linux, RHEL (beneficial)

- Exposure to automation tools/ scripting or processes

- Very strong experience in DB operations (HANA/ ASE),

- Strong understanding of all critical activities in Database

- Experience in handling operational on-call.

MUST-HAVE REQUIREMENTS:

- 10 + years in customer experience and operational roles, with experience in handling incidents and service requests.

- Good experience in High availability (HSR), Backup and Recovery, Database admin operations like table distribution, partitioning, upgrade etc.

- Troubleshooting performance issues and tuning SQL queries during performance regressions.

- Understanding of Database security concepts.

- Excellent communication skills (in English)

- Professional training and certification (C_HANATEC or equivalent), having certification on any Hyperscaler is beneficial.

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What You Bring

We are planning a practical and immersive portion of our program, which will have participants spend between 4 and 6 weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note that this is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly and that sufficient time is provided for necessary preparations.

During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

What you will do

As Senior DevOps Engineer you will be responsible for:

• Deployment, upgrade and lifecycle management of the cloud infrastructure and hosted SAP products.
• Creating scripts and assisting with automated deployment processes.
• Desig and deploy key SaaS Applications and Management elments.
• Setup and configuration of tools to monitor the applications, security, and auditing
• Provide extensive troubleshooting and technical expertise in identifying issues that impact service delivery.
• Provide comprehensive troubleshooting and recommend fixes for application issues, including batch jobs, data store, application functionality, management layers, and load balancing.
• Scheduling , planning, and implementing new systems.
• Operational support as application SME for 24*7 systems, including on-call rotation duties

What you bring

• 5+ years of experience with implementing or supporting technical infrastructure on Cloud at a corporate level or business application operations background.
• Experience with delivering products on AWS, Azure, and/or GCP is a plus.
• Working knowledge of Ansible, Terraform, CI/CD tools and GIT.
• Working knowledge of implementing and managing Kubernetes environments is a plus.
• Working knowledge of Directory services.
• Strong analytical research and problem-solving skills
• Strong communication and interpersonal skill
• Have can-do attitude and strong sense of ownsership end-to-end
• Provide support for troubleshooting and system performance initiatives
• Willingness to Support Om-call rotation schedule for planned maintenance which may include weekend or

Desired Qualification:

• Experience with AWS Route 53, EC2, S3, CloudWatch, DynamoDB, RDS, IAM, ACM, KMS, VPC
• Thorough understanding of infrastructure firewalls, load balancers, storage, monitoring. security, IAM etc. and have experience with orchestration to operate a cloud solution.

What is SAP Sovereign Cloud Services Australia Delivery?

• Is a cloud offering designed to deliver SAP Intelligent Enterprise cloud solutions within the sovereign boundary of Australia.
• Aligns to the Australia / New Zealand Public Sector and Critical Infrastructure requirements.
• Adheres to the information security protection requirements consistent with the PSPF and ISM controls for PROTECTED information.

Must hold an Australian Government Security Clearance.

EXPECTATIONS AND TASKS

• Directly interact with customers and prospects to position the value of SAP's Solutions and Services as supported by ROI, business case development, references, and supporting analyst data.
• Work effectively with the Cloud Lead HCM and Business Networks in BeLux to develop and execute programs to drive the sustainability pipeline
• Educate the Large Enterprise Account Executive and regional Virtual Account Team (VAT) about the sustainability solution set and its importance
• Uncover and run sales cycles on sustainability-based opportunities as directed by the Sales Leadership
• Support Account Executives in establishing, developing, and expanding market share and attaining revenue within named verticals
• Lead various sales objectives related to leveraging existing installations of Successfactors HCM suite of applications and by identifying new business opportunities within named customers
• Develop best practices by securing repeatable and expansive opportunities across Named Accounts
• Play a lead role in developing, within established customers of SAP, the go-to-market and sales plan associated with sustainability solutions
• Play a lead role in identification and development of net new accounts for sustainability solutions
• Work with the Sales leadership team to determine the target ratio for developing net new revenue opportunities among inside accounts.

QUALIFICATIONS / SKILLS AND COMPETENCIES

• Bachelor's Degree or higher strongly preferred
• Strong personal interest in sustainability topics and HR solutions
• In-depth knowledge and understanding of the focus sector/industry, including business drivers as well as a current contact network in BeLux
• Highest level of professional courtesy, mutual respect, and ethics
• High standard of excellence, professionalism, and role model behavior
• Interaction with senior executives across multiple industries
• Strong C-level/board level communication and presentation skills
• Familiarity with consultative selling methodologies
• Self-starter attitude with the ability to work in a dynamic environment
• Fluency in both English, Dutch and/or French

WORK EXPERIENCE

• 3-5+ years’ software sales experience, but with a minimum of 3 years of experience in selling HCM Cloud applications is preferred. As an alternative you may have 5+ years of pure HR / HR Management experience
• Experience working the full cycle of complex sales and presenting to multiple levels within clients
• Consistent over-quota performance and top tier company ranking
• Consistent and high income track record of above OTE achievement.
• Stability: proven history of being a top performer in a company for multiple years runnin

This role is based in Brussels because of customer proximity requirements and we can only consider candidates which will not require a relocation.

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Important information:

• This is a hybrid role based out of SAP Montreal office, working in-office with the team 3 days per week.
• Candidates must be legally entitled to work in Canada at the time of application. This position is not eligible for employer-sponsored work authorization (e.g., LMIA or other immigration support).

What you'll build

As a Product & Engineering Senior Solution Architect in SAP S/4HANA Product Experience - Cloud ERP Product Success, you will drive cloud product adoption and bridge customer needs with sales and product teams. The role centers on managing S/4HANA Public Cloud product experience, aligning business requirements to product capabilities, and supporting rollout of new features.

Your responsibilities:

• Collaborate with customers, Field Sales, Partners, and Product teams across SAP to track engagements and prioritize requests during S/4HANA Cloud implementations in the Americas.
• Support regional teams in implementation projects and manage customer expectations beyond current roadmaps.
• Gather and categorize customer demand for a unified Cloud ERP Product Success approach.
• Feed customer insights into SAP’s Product roadmap and advocate for solution readiness and innovation.
• Test planned and future S/4HANA Cloud functionality and contribute to cross-product deliverables.

Your impact:

• Translating client and market needs into functional specifications.
• Working closely with internal organizations and stakeholders.
• Managing projects under tight deadlines and collaborating with Product Experience units, especially for key accounts and Product Management.

What you bring

• Bachelor’s in Computer Science or Business; MBA/Master’s preferred.
• Customer-facing experience (consulting, solution architecture, support, presales).
• Product definition or collaboration with Product/Development/Solution Management.
• Strong knowledge of SAP S/4HANA Cloud/Public/Private, On-Premise, SAP ERP, and SAP BTP.
• 7+ years professional software development background and relevant SAP environment experience, including SAP extensibility and integrations.
• Subject matter expertise (Finance, Manufacturing, or Analytics) and strong communication skills.
• Preferred Skills:
  • Deep understanding of Cloud/SaaS, ERP processes, and Cloud principles.
  • Expertise in Analytics and iRPA is a plus.
  • Familiarity with Activate Methodology is beneficial.
  • Candidates should align with our vision for digital transformation, possessing analysis, presentation, communication, and networking skills

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

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