דרושים Sap Sovereign Cloud Delivery Operations - ב-Sap ב-Australia, Melbourne

Three reasons to intern at SAP

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

What you’ll do

Expected Start Date: June 2025

Contract Duration: 8 months

Work Hours: 40 hours per week

The Preferred Success team is looking for a Portfolio Analyst to support portfolio management analytics. The Portfolio Analyst is detail-oriented and responsible for overseeing the coordination of monthly and quarterly analytics in Preferred Success. You will have hands-on experience in portfolio analysis, reporting, and resource management. They are responsible for ensuring analysis is completed consistently across all controlling measures; coordinated with leadership communication schedule; and proactive in any observations and recommendations. This role will work closely with the Preferred Success Delivery Excellence team through accurate reporting and optimizing service delivery staffing.

Key Responsibilities

• Reporting and Analysis
  • Assist in monthly and quarterly reporting on margins, including charge outs and service order completion.
  • Analyze performance metrics to support data-driven decision making and identify trends affecting product margins.
  • Develop and maintain reports and dashboards to deliver insights to stakeholders.
• Resource Management
  • Manage and optimize staffing schedules for service delivery personnel to ensure efficient and effective operations.
  • Collaborate with various teams to understand staffing needs and promptly address any discrepancies.
  • Monitor workforce utilization and provide recommendations for improved efficiency.
• Data Management and Visualization
  • Collect, clean, and interpret complex data sets related to overall product performance.
  • Leverage Excel and other data visualization tools to create compelling and accessible dashboards.
  • Present findings to the Product Management Team and contribute to strategic discussions.
• Cross-Functional Communication
  • Liaise between Product Management and other departments to ensure seamless information flow and service delivery processes.
  • Support team projects and initiatives that may arise within the product management scope.

What you bring

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

Education: Analytics, Finance or related field of study

Eligibility: Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor’s, master’s or JD/PhD program

• Willing to commit for an 8-month full-time internship starting June 2025
• Team player attitude with ability to work effectively in cross-functional teams and manage working relationships with key internal stakeholders and business units
• Excellent written and oral communication in a variety of formats
• Demonstrated expertise in managing analytics projects
• Excellent trouble shooting and problem-solving skills

Qualifications

• Proficiency in analyzing large volumes of data to extract actionable insights.
• Ability to interpret quantitative metrics and translate them into meaningful business implications.
• Advanced knowledge of Excel, including formulas, pivot tables, and data visualization techniques.
• Capability to create complex spreadsheets and reports that streamline data management and reporting processes.
• Familiarity with dashboard creation and management using tools like SAP Analytics Cloud or similar platforms to visualize data effectively.
• Technical Acumen - Comfort with learning and using new software or systems related to data management and reporting. Easily adaptable.

Benefits:

• Gain practical experience in portfolio analysis and business administration.
• Work alongside experienced professionals in a supportive team environment.
• Opportunity to develop skills in data analytics and strategic resource management.
• Networking opportunities within the industry and exposure to various product management processes.

We win with inclusion

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

PURPOSE AND OBJECTIVES

Emarsys' platform, known for AI-driven personalization, covers Email, Mobile, Social, Ads, and Direct channels, offering pre-configured templates for e-commerce and retail.

EDUCATION & QUALIFICATION / SKILLS & COMPETENCIES

• Bachelor or Master´s degree in relevant field of expertise (accounting, business administration, CPA, or similar).
• Awareness of main accounting frameworks; IFRS and/or US GAAP main principles.
• Readiness to drive activities resulting to successful completion of month/quarter-end closing cycles.
• Excellent English verbal & written communication skills
• Motivated, engaged, independent, goal oriented and highly performing individual.
• Analysis and problem-solving skills with Results and Quality orientation.
• SAP, Oracle, Salesforce System and Process environment experience is benefit.
• Knowledge of MS Office (Outlook, Excel, Teams, PowerPoint, SharePoint).
• Organized, punctual individual with strong attention to details.

WORK EXPERIENCE

• 2-5 years work experience in finance preferred
• Any prior work experience in SSC (AP, R2R,) or MNC is welcomed
• Desire to learn, develop and work with new tools, processes, and stakeholders.

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What you`ll do :

As a Senior Cloud Software Engineer you will be responsible to implement, design and operate tools and services that make DevSecOps for platform developers more efficient. The projects will focus on automating security processes for the collection and presentation of compliance information for external audits to fulfill legal requirements.

You will benefit from SAPs experience in professional software development using the latest software engineering techniques and technologies like K8s, Cloud Foundry, and Gardener.

What you bring:

• A good university degree (bachelor, diploma, master, PhD) in computer science, or related fields. Similar qualifications are welcome as well.
• Technical understanding of cloud solutions and their underlying architecture
• 5+ years working experience in agile development teams, architecture modelling, designing and implementing software in one or more of the following languages: Java, TypeScript, Python
• Fluent language skills in English - verbal and written
• Knowledge of or interest in security, risk management and compliance topics are a plus but not a prerequisite

Three reasons to intern at SAP

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

Expected Start Date and End Date: May 2025 - December 2025

• Schedule, interview & publish internal customer win stories
• Utilize the latest innovative learning technologies
• Assist in planning in-person & virtual learning events around the globe, as required
• Host & plan logistics for global webinars
• Research and recommend innovative tools and technologies to deliver cutting edge design solutions with a focus on business impact metrics
• Contribute to building engaging, award- winning Learning Programs
• Drive best in class content for a variety of media (ie. Podcasts)
• Maintain our Solution Knowledge Centre Sharepoint Pages
• Develop, new & exciting digital content formats, assessments & surveys
• Develop audience appropriate, cutting edge instructional design technologies including gaming, mobile solutions, social, micro learning and formal/informal learning
• Partner with business leaders and subject matter experts to develop learning assets
• Continually evaluate the effectiveness of learning asset published by developing and implementing post instruction evaluation criteria and tools

What you bring

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Requires candidates to be in a B.A or B.S. degree program that is applicable to the position
• Ability to work virtually in a fast-paced environment.
• Intellectual curiosity and a quick, independent learner.
• Excellent interpersonal skills and a professional image.
• Excellent and clear communication skills.
• Ability to think strategically and conceptually.
• Ability to coordinate multiple tasks and projects.
• Ability to work independently. Self-guided and motivated.
• Strong project management and critical thinking skills
• Comfortable with data gathering and analysis
• Experience working with Microsoft Office suite; Word, Excel and PowerPoint
• Media Design Experience a plus

We win with inclusion

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

1. Culture of collaboration : meet with mentors, make new friends across the globe and create a thriving personal network.

2. Project-driven experience : gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.

3. Gain visibility : with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

What you’ll do

Position title: SAP Labs iXp Intern – Project Development Associate

Expected start date: June/July 2025

As an intern, you will be introduced to a wide range of operational and project-related tasks. No prior experience is required — just a willingness to learn, a proactive mindset, and a keen interest in how mid/large-scale operations run behind the scenes.

Your learning experience will include:

• Assisting with daily operations to help ensure reliable service delivery

• Supporting process reviews and identifying areas for improvement

• Helping create and improve PowerPoint presentations and internal reports

• Gaining exposure to project coordination tasks and collaboration tools

You will be fully supported by experienced team members who will guide you throughout the internship. This is a great opportunity to develop practical skills in a real-world, global IT environment.

• This project will drive real business impact by enhancing the efficiency and reliability of the Cloud Customer Care operations

• It is a mix of both, Data enrty and Administrative tasks will be performed during day to day operations.

What you bring

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• On going Educational Journey better if in IT related field (not limited)

• Can-do and positive attitude, Keen to learn, curious approach toward the job, good communication skills.

• Organized mindset, detail-oriented profile,

Physical presence in the office is required 3 times a week but can be agreed from time to time, to suite each agenda’s need.

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EXPECTATIONS AND TASKS

We’re looking for a developer who is eager to learn, a creative problem solver, resourceful in getting things to work and productive working independently or collaboratively. You will have the opportunity to:

· Contribute to hands-on coding, design, test and architecture to deliver best solutions to our customers.

· Assess new technology, tool and infrastructure to keep up with the rapid pace of change.

· Embrace lean and agile software development principles.

· Continually enhance existing skills and seek new areas for personal development.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

• Bachelor's degree in Computer Science, Engineering or similar

• 1-4+ years of experience working as a Developer (including internships)

• Experience in front end development of web application with JavaScript / TypeScript / HTML / CSS

• Working knowledge in any leading JavaScript frameworks like React and Redux / Angular / Node.js

• Experience working with source control systems such as git and platforms like GitHub / Gerrit

• Excellent verbal, written and communication skills

• Knowledge of and experience in agile development methodologies (Scrum, Kanban, or similar)

• Problem solving skills and initiative - you must be proactive and results oriented with a track record for delivering results

• Highly effective teamwork and collaboration skills: You must be able to make timely, clear and justifiable decisions and trade-offs based on diverse input data

We win with inclusion

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

Quick facts about SAP Concur:

• Founded 1993
• Employs over 6900 people worldwide
• Serving over 52 million of users within 43k clients in more than 150 countries
• Rewarded by Glassdoor as one of the best places to work in 2016, 2017, 2018
• Growing in Prague since 2007, currently having 465 employees in different departments from Technology to Services

OVERVIEW:

As Client Support Representative, you will be responding to and resolving straightforward service related and customer issues received via the Client Support web site or via telephone inquiries. In this sense, you will research with the customer to fully diagnose the issue; respond to the customer within established timelines utilizing standardized solutions acting as a first line of relationship management.

WHAT EXACTLY WILL YOU DO?

• Research with the customer to fully diagnose the issue; respond to the customer within established timelines utilizing standardized solutions.
• Resolve straight-forward cases immediately; determine resources required to resolve more complex cases.
• Troubleshoot cases and follow appropriate documentation steps to annotate all activities undertaken in order to resolve.
• Escalate unresolved customer issues as necessary to ensure timely resolution
• Routinely update the customer on open cases to gain additional information or advise of status.
• Interface with other Concur departments as necessary to resolve customer issues
• Develop and maintain working knowledge of Concur products including new releases and products

The necessary requirement for this role is fluent English (
C1/C2)and Spanish. Ideally, you should also have experience with troubleshooting software/hardware issues.

Concur’s culture is dynamic, fun and friendly where intelligence and creativity can shine within an innovative technical environment. With a core value of “Hire, Develop and Reward Great People”, we offer competitive salaries, bonus plan, pension, health, disability coverage, fully subsidized meal vouchers, 25 days holiday, plus 4 extra days off to work at a charity or not-for-profit organization of your choice, 6 sick days, cafeteria system, different training…

We work in one of the coolest office in Prague (just try to google „Concur Prague office“ and you will see:-)) – free gym, ping-pong, table football and many other fun activities.

Specifically for this role: there are no shifts, no weekend work = stable working hour 9-18. We offer computer, possibility of home-office and many more.

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