דרושים Principal Product Designer ב-Sap ב-Argentina, Buenos Aires

Key Responsibilities:

· Create engaging, user-centered content designs by closely collaborating with developers, user assistance (UA) writers, product managers, and other stakeholders.

· Advocate for the user by conducting early testing of new technologies, ensuring an intuitive and smooth user experience.

· Define, review, and refine UI texts and in-app enablement content to ensure clarity, purpose, and alignment with our writing guidelines and standards.

· Investigate and explore AI use cases to actively shape the role of AI within the user experience.

· Ensure technical accuracy and usability of content, adhering to established standards and guidelines.

· Contribute to cross-department initiatives focused on enhancing quality, improving tools, streamlining processes, and fostering collaboration.

· Utilize usage data, user feedback, and insights to inform and guide design and writing decisions.

What you bring:

· University degree in design, communications, new media, or a related subject

· Fluent in English

· Several years (4+) of experience creating enablement content for software solutions

· Familiarity with databases or data management tools is a plus

· Proven ability to manage various deliverables in parallel with multiple stakeholders under tight deadlines

· Enjoy contact with people and passing on your knowledge to others

· Dependable, helpful, and you value knowledge sharing with colleagueс

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

Training Delivery related tasks:

• Specializing in courses on SAP system administration topics, focusing on SAP S/4HANA (Public Cloud, Private Cloud, and on-premises) system administration and/or SAP Cloud ALM.
• Deliver training sessions (including international) across all offered channels and formats, such as instructor-led training, customer-specific training, SAP Live Class (all virtual formats).
• Active support of instructors from the internal and external network who are not teaching full-time.
• Communication with customers beyond the class topics and solving of respective queries independently, acting as a trusted advisor for our customer and partners.
• Usage of integration knowledge to position the added value to our customers and partners within delivery and to develop / realize ideas for further Education products.
• Leading complex CST qualifications, including the respective coordination and customer contact. Managing customer expectations appropriately.
• Taking over global content responsibility (ECM), also for innovative topics.
• Acquire detailed knowledge of various Enablement paths provided by SAP Education (not only focusing on ILT).

Education Business Development related tasks:

• Delivery of content development activities, also for innovative topics (material, system, course description, SSG etc.) and adaption of content related to customer requirements.
• Providing input within Learning Journey Design workshops for courses in the respective functional coordination area.
• Quality assurance with respect to material and system (e.g. content related reviews, demonstration and exercise tests, translation reviews) and new external/internal instructors (Readiness check)
• On Demand development of Stay Current content.
• Support of Learning Needs Analysis.
• Leading Learning Hub and Learning Room activities.
• Leading Demand Generation activities (e.g. delivering Webinars) and other external and internal rollout tasks.
• Supporting Business Development activities (e.g. SAP Education Forums, Bootcamps)
• Collaboration with other units inside SAP Education Delivery (e.g. Scheduling, Staffing)
• Collaboration with units outside SAP Education Delivery (e.g. Education Sales, Production, Systems, Development, Consulting, University)
• Proactively increasing internal/external network (e.g. Solution Management, Development, Consulting, Education Production, Partner etc.)

What you bring

• Experience in at least SAP S/4HANA (cloud and/or on-premises) or SAP Cloud ALM
• 3 years’ experience as instructor, consultant, administrator in SAP S/4HANA (cloud and on-prem) or SAP Cloud ALM with strong educational background and totally familiar with VLC methods
• Fluent in German and English
• Degree in computer science or business administration

The Role

At BT&A, we act as trusted advisors and support our customers with their cloud transformation projects both from a business perspective as well as the corresponding IT capabilities. Together we help customers in the private and public sector solve their most pressing digitization topics. In BT&A you work with a variety of experts in a multi-disciplinary environment of highly motivated and experienced colleagues. You increase the customer’s value by:

• Develop and put into practice business capabilities and IT-strategies towards a digital transformation
• Prepare investment decisions based on value assessments and business case examinations (WHY)
• Develop best-fit SAP cloud platform and application architecture (WHAT) followed by transformation roadmaps in close collaboration with process and solution experts (HOW)
• Support large customer transformation processes as a transformation manager and adviser

Role Responsibilities

Fluency in both
German and Englishis required.

In addition to your wide SAP product and architecture knowledge, you should have a good understanding of industry and IT trends as well as business and processes. You should also have:

• Enterprise architecture and at least 7 years of experience in the SAP advisory field
• Experience in self-managed project work at customer, with high focus on customer orientation
• The ability to think conceptually while focusing on quality and deliverables
• Flexibility and ability to quickly adapt in a new environment, where you can grow fast
• Strong communication and presentation skills and the ability to design and hold high-impact presentations
• Proven leadership skills in motivating teams and leading panels and discussions
• Can-do attitude

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You’ll shape a culture of invention, revolutionize the way we design, and push the boundaries of user experience. In this role, you’ll be at the forefront of creating transformative experiences across all SAP product suites, collaborating with cross-functional teams across engineering and product. You’ll help lead UX strategy, crafting bold, intuitive experiences that set new standards and push boundaries. Design will be a key driver in shaping our systems, empowering AI, and creating impactful experiences that transform organizations.

With your storytelling and prototyping expertise, you’ll communicate ideas clearly while ensuring they are visionary and feasible. You’ll be the driving force of change, setting new standards for design and shaping the culture around it, empowering others to follow your lead. Through your obsession for craft, attention to detail, and creating delightful experiences, you’ll align strategies, optimize workflows, and push design forward, revolutionizing how organizations streamline their operations and experience across the entire SAP product suite.

How to become successful in your role:

• Have a strong sense for how to balance speed, good taste and high sense of aesthetics, raise the bar to define new standards, using intuition and bold judgment.

• Value “consumer based” experience while solving enterprise level problems and solutions.

• Strong ability to work with cross functional teams to lead visionary and futuristic mindset, that aligns with business strategy and company vision.

• Lead by example with enthusiasm and commitment to creativity, to motivate your partners and peers to achieve excellence.

• Stay curious, constantly learning the latest trends and technologies to implement best in class solutions that shape the future of user experiences.

• Shape the platform experiences roadmap by prototyping and pitching new ideas we haven’t even thought of yet while gaining cross-functional buy-in.

• Convey ideas clearly and persuasively to leadership and executives, fostering collaboration and buy in.

• You’ll have a “seat at the table”- have strong opinions that influence product development.

About you:

• 10+ years of design experience, building and shipping high quality products, with a strong focus of UI, good intuition and taste.

• Deliver successful and intuitive products using best practices, value “consumer based” experience while solving ENT level problems and solutions.

• Vast experience shipping both 0-1 and 1-n compelling products.

• A visionary futuristic mindset with a strong ability to identify and capitalize on design trends.

• Impeccable communication, negotiation, and collaboration skills, with the ability to inspire and work effectively with diverse teams.

• A passion for innovation and a desire to push the boundaries of design and elevate experiences to a new level.

• Great passion to constantly be curious about emerging technologies and design trends, a great willingness to experiment with new fresh ideas.

We win with inclusion

San Jose
Palo Alto