דרושים Partner Success Manager – B2b Channel/msp ב-Samsung ב-United Kingdom, Borough Of Spelthorne

Role and Responsibilities

The main tasks you are expected to perform include, but are not limited to:

• Serve as primary contact between the Samsung Partner program and partners (including MSPs, VARs and carriers), and make sure all benefits are successfully delivered.

• Deliver events and workshops to recruit, educate and grow the Samsung partner program jointly with the local sales teams.

• Demonstrate Knox solutions & Samsung services to large audiences through demos and webinars.

• Develop technical training content (for example KBAs, blogs, and product demonstration videos) to level-up partner’s Samsung solution expertise.

• Troubleshoot and escalate issues that arise from partners

• Develop strong relationships with Samsung internal stakeholders and key account teams across Samsung business subsidiaries.

• Engage directly with key MSP partners through meetings and calls, supporting device and solution adoption strategies and identifying business expansion opportunities

• Work directly with MSP partners to understand their business and drive them to build new managed services and device as a service offering utilizing Samsung devices, solutions and services.

• Work alongside local account teams in UK and Europe to develop strong relationships with key partners at all levels (technical and business), identifying key decision makers and influencers to create action plans in order to drive success initiatives. (European travel required)

• Engage with key partners and keep track of solution adoption and drive new managed services and DaaS offerings.

• Analyze key partners and provide valuable insight to Samsung based on the data and information obtained from partner interactions (in the form of research documentation, whitepapers), in order to drive continual improvement and development of Samsung Knox Partner Program for MSPs

• Contribute to the ongoing development of our MSP and Channel programs, using your experience, insight and knowledge to make meaningful contributions to building business strategy and commercial growth

Skills and Qualifications

• Knowledge and experience in launching/supporting managed mobility service for large enterprise and SMB markets gained from managed service providers (MSP) background.

• Hands-on experiences in supporting Android Enterprise management or similar mobility management platforms in technical levels.

• Customer Empathy - someone who is curious about the customer, and genuinely wants to ease their pain points

• Strategic thinker - ability to come up with an effective plan for tackling their territory, and see how those fits into the overall company strategy

• Analytical thinking – The ability to see and understand trends and patterns through working with multiple MSP partners and use this information to provide valuable insight.

• Win Together - collaborate across teams and think about the overall team success not just their own

• Be Bold - challenge the status quo, and come up with creative ways to hit and exceed their goals

• Good communication, presentation and technical writing skills

• Able to work in a multi-stakeholder and project-based environment

Employee Benefits:

• Competitive salary with performance bonus up to 21.5%.

• Employer pension contributions of 8.5%.

• 25 days paid holiday (increasing to 30 with time served).

• Life assurance, medical insurance, and income protection.

• Flexible benefits scheme with £600 annually to spend on benefits.

• Samsung product discounts, subsidised employee restaurant, and free parking.

Location and Hybrid Working:

• The role is based at Samsung R&D Institute in Staines-upon-Thames, Surrey, UK.

• Samsung operates a hybrid working policy of 3 days onsite and 2 days remote weekly for most roles.

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Your Key Responsibilities

Strategic Business Partnering

• Work closely with senior leadership and functional heads to influence and shape business strategy.

• Present and communicate financial insights to non-financial partners in a clear and actionable manner.

• Offer solutions to drive revenue growth by optimising investment to drive the best possible value for the business.

• Handle relationships with external customers as they relate to commercial finance matters.

• Understand the product portfolio, channelisation and customer strategy

Commercial decision support

• Support with the development, and implementation of the investment and management frameworks aligned to divisional commercial objectives.

• Increase efficiency and enhance commercial results derived from sales deduction investment across all product categories.

• Provide financial insight, analysis and appraisal support as required.

• Analyse and track the investment performance against the framework and plan, identifying risks and opportunities, working with the marketing team to prepare contingency plans for below plan performance

• Day-to-day commercial decision making;

• Evaluation of customer proposals and bids;

• Understanding of leasing solutions

Financial planning

• Ensure robust forecasts are in place having challenged and interrogated the key inputs with the relevant partners

• Support the Divisions’ annual, quarterly and monthly financial planning processes.

• Provide the appropriate level of challenge to ensure that plans are robust, stretching and achievable.

• Prepare ad hoc analysis where necessary (e.g. scenario planning, sensitivity analysis).

Driving financial performance

• Work closely and collaborate with Product Management and Sales to drive financial performance and ensure that the Divisions’ financial objectives regarding sales, profitability, cash conversion and market share are delivered.

• Work with the FP&A team to prepare valuable reporting and analysis to support management and identify significant trends/issues, e.g. monitoring performance versus plan, customer/product profitability etc.

• Discover opportunities to improve financial performance and grow the business.

Financial management and control

• Ensure strong control and governance in the financial activities undertaken by the Divisions.

• Provide guidance on the accounting for more complex customer deals, obtaining technical advice from other areas of Finance where necessary and ensuring that transactions can be supported within agreed accounting standards.

People

• Lead and develop one indirect report

What we need for this role

To be successful, you will possess the following skills and attributes:

• FMCG background required. Experience within technology sector and a fast paced sales environment needed.

• B2B experience

• Understanding of leasing/financing solutions

Soft Skills

• Strong commercial competence.

• Ability to work in a high pressure environment, take quick and effective decisions and direct others.

• Excellent analytical skills to understand business drivers and interpret financial results.

• Strong interpersonal skills, ability to communicate effectively at all levels, get key messages across succinctly and work with others.

• Consistent record in demonstrating accountability and ownership; proactive approach.

• Strong influencing skills to persuade management that your conclusions are correct and obtain agreement.

• Strong reporting skills, display key information and convey messages clearly, concisely and with impact.

• Work well in a fast paced environment, with good decision making skills under tight deadlines.

Hard Skills

• Qualified accountant (ACA, ACCA or CIMA). with 5+ years’ experience in industry

• Up to date knowledge of international accounting standards.

• Experience of working in technology or FMCG sectors;

• Hands on experience of using ERP systems (preferably SAP).

• Ability to implement change process to streamline and make existing processes more efficient.

What does success look like?

• Supporting your product category with accurate and timely support on all commercial proposals, balancing Sales Deduction investment, key brand/PI metrics, profit and sales volumes using market and channel insights to maximise ROI and minimise commercial risk.

• Acting as a bridge between sales, product management and FP&A to support accurate financial simulations and commercial deal approval.

• Ensuring that divisional and sub-divisional forecasts are accurate and reflective of the correct commercial and accounting treatment.

• Management and continued development of the team, ensuring they are delivering on their objectives and getting development opportunities in line with their individual development plan.

• Ensuring accurate forecasts of sales deduction budgets by product in line with internal forecasting schedule.

The interview process

There will be two interviews.

The first one will comprise an Excel test and a competency based interview with:

- the Head of Commercial Finance for Ireland and Projects and Director of Commercial Finance

The second interview will be with the Director of B2B.

Benefits of working at Samsung include

• Hybrid working – 3 days in the office and 2 days at home per week

• Bonus scheme linked to individual, team and company performance

• Pension contribution

• Three volunteering days each year

• Holiday - 25 days plus bank holidays and an additional day off for your birthday

• Access to discounts on a wide range of Samsung products

• Access to a discount shopping portal

• Partner Colleagues are not eligible for certain types of statutory leave such as Samsung Family Leave or Sick Leave policies but may be eligible for statutory payments via their agency

• Up to 20 (pro-rata) Partner Absence days per calendar year to be used in times of need

. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click :

• Own the full commercial relationship with a nominated key partner, acting as Samsung’s primary strategic interface.
• Build and implement a robust Joint Business Plan that aligns partner goals with Samsung UK’s revenue and market objectives.
• Drive strategic category development across the portfolio by identifying new opportunities and creating compelling commercial propositions.

• Deliver on all core commercial Key Performance Indicators: revenue growth, sell-in volumes, sell-out performance, ECO attach rate uplift, and in-house share.
• Lead forecasting, annual planning, and quarterly performance reviews with internal collaborators and external partners.
• Manage pricing strategy, promotional investment, and value optimisation to ensure efficient, profitable growth.

• Build strong, senior relationships across partner buying, supply, planning, and marketing teams to drive aligned commercial outcomes.
• Negotiate visibility, placement, and promotional campaigns across in-store, online, and channel marketing platforms.
• Ensure Samsung is positioned as a premium, innovative, and trusted partner across all consumer touchpoints.

4. Cross-Functional Collaboration
• Lead cross-functional collaboration with internal teams across Product, Marketing, Finance, Supply Chain, Omni Channel and Field Sales to deliver seamless execution.
• Ensure channel readiness for key launches, promotions, and strategicinitiatives—includingstock planning, digital content, and POS enablement.
• Represent the customer internally, championing requirements and driving operational excellence.

• Monitor UK market trends, competitive activity, and evolving consumer behaviours to inform commercial strategy.
• Identify and activate new category opportunities, commercial models, or go-to-market innovation in line with Samsung UKs growth ambitions.
• Use Microsoft Excel or AI based performance analytics to inform strategy and influence both internal and external partners and decision making.

To be successful, you will possess the following skills and attributes:

• Proven experience in national account management, commercial sales, or channel development ideally within Consumer Electronics, Telecoms, FMCG, or Digital Retail.
• Consistent track record of leading large-scale, multi-category accounts with full commercial ownership and performance delivery.
• Strong analytical and planning capabilities with deep experience in forecasting, pricing models, and commercial performance management.
• Excellent communication and influencing skills, with confidence in leading both internal cross-functional teams and external senior relationships.
• High-reaching, customer-centric, commercially savvy, and motivated to grow within a fast-paced, high-performance business.

• Samsung is a market leader across categories with strong brand presence and commercial performance in the assigned channel(s).
• Commercial important metrics including revenue, sell-out, ECO attach rate, and premium ASP are delivered ahead of target.
• Strategic alignment and trust are built with the partner through robust joint planning, governance, and collaboration.
• Product launches, campaigns, and promotional programs are implemented flawlessly, with measurable return on investment.
• Samsung is seen as a best-in-class supplier and strategic growth partner across the UK’s dynamic channel landscape.

Benefits of working at Samsung include

• Hybrid working – 3 days in the office and 2 days at home per week

• Bonus scheme linked to individual, team and company performance

• Car allowance (delete if not appropriate)

• Pension contribution

• Three volunteering days each year

• Holiday - 25 days plus bank holidays and an additional day off for your birthday

• Access to discounts on a wide range of Samsung products

• Access to a discount shopping portal

. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click :

Role and Responsibilities

Your Key Responsibilities:

• Working alongside the account team (Account Director, Account Manager & Omni Channel Marketing Manager) to plan and implement multiple product launches on a quarterly basis.

• Supporting your channel team (Channel Manager and Omni Channel Manager) to implement quarterly promotional plans, ensuring a high share of voice is achieved and sell-out ambitious met through lower funnel driving activity

• Build and maintain partnership with key customer account, managing weekly marketing meetings & GTM process across multiple categories

• Deliver industry leading execution across paid and channel owned touchpoints, driving consistency across the Omni channel customer experience (retail, online, call centres)

• Digital excellence, ensuring channels adhere to blueprint standards, and we continually evolve how we implement brilliant basics in digital touchpoints (including ongoing reporting and optimisation)

• Responsible for ensuring internal marketing processes are being followed, prior to committing any spend

• Timely delivery of reports including quarterly marketing plans, execution compliance & budget reviews & analysis

• Analysing post-launch/campaign results ensuring takeaways & recommendations are shaping future activities

• Tracking of competitor activities to ensure Samsung maintain strong SOV, execution leadership & unique points of difference across our channels

• Attendweekly/monthly/quarterlymarketing planning meetings with the channel partners where appropriate.

What we need for this role

To be successful, you will possess the following skills and attributes:

• A passion for mobile, technology and innovation

• Previous experience within marketing environments (inclusive of marketing and advertising agencies) Understanding of 360 marketing, with a focus on digital and can evidence knowledge of digital marketing metrics.

• Ability to seek out and build relationships with multiple internal and external stakeholders to successfully deliver on key projects

• Be able to multi-task and project manage large & sometimes complex activities

What does success look like?

Strong attention to detail

Strong communicator with solid presentation skills

Hunger to learn

Strong communicator with solid presentation skills

An interest in retail, tech and marketing

A self-starter with an innovative attitude towards their work

Skills and Qualifications

Partner Colleague

• Hybrid working – 3 days in the office and 2 days at home per week

• Bonus scheme linked to individual, team and company performance

• Car allowance (delete if not appropriate)

• Pension contribution

• Three volunteering days each year

• Holiday - 25 days plus bank holidays and an additional day off for your birthday

• Access to discounts on a wide range of Samsung products

• Access to a discount shopping portal

. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click :

Your key responsibilities

• Lead stock planning (monthly/quarterly) for all DTC DA products and produce stock planning report (3-6months advanced planning), by reflecting historic sales performance/marketseasonality/competitorsituation (e.g. other DA brands or retailers) and secure our planned stock quantity, allowing DA commercial managers to trade, by working closely DA Division Account Manager/demand planner.

• Take end to end ownership of forecasting, stock management and support communication with Division.

• Collaborate with DTC DA Commercial Manager to deliver monthly commercial plan and build back plans which includes sharing stock gaps and opportunities. Suggest counter measures and corrective actions to close the revenue gap.

• Responsible for maintaining weekly rolling forecast and securing surplus stock support.

• Take a full responsibility of managing aging stock weekly/monthly and provide aging report with DA commercial team to develop aging clearance/mitigation plan to ensure DA DTC to meet company’s KPI (WOS target).

Product & Market Intelligence

• Support DTC DA Commerce Team with detailed product understanding and sales trends, to feed into ranging, pricing and promotional planning decisions.

• Market-sensing: Price/promotion of retailers of products that DTC DA team range, to ensure DTC can offer competitive price/commercial proposition

• Highlight current product and category headroom opportunities and headwinds, to feed into commercial planning for future sales optimisation.

DTC Performance & Benchmarking

• Monitor and analyze current DA DTC performance at a Divisional, Category and Product level.

• Understand current ecommerce customer journeys for key products, and highlight areas for improvement to increase future conversion.

• Set DA DTC sales and trends within wider online market context, providing insight into current share of market and growth, and highlighting areas for focus and improvement, to include:

• DTC metrics: DTC Ecommerce in-house share of business, segment market sizing etc

• Product: Analyse and benchmark retailers and other DA brands to inform how we deliver market competitiveness and differentiation.

• Consumer: Analyse and developacquisition/switchingopportunities through Purchasing life cycle, cross-category ownership, retention tactic.

• Customer journey insight: search volume, PDP traffic, conversion, drop-off points

• Pricing/promotion vs performance: ensure our proposition and competitive pricing policy is well performed at all time.

• Profitability: logistics, shared cost allocation etc

Promotional Effectiveness

• Track and provide introspection of campaign/promotion performance, including impact and learning for the future activities

• Support DTC DA Commercial Manager to map out test and learn plan to improve and enhance understanding of impact of different promotional mechanics on product sell-out, to improve effectiveness of future activity.

Growth Opportunities & DTC Innovation

• Identify and elaborate future market trends within the wider ecommerce landscape, and provide suggestions for how they could be capitalized on by the DA DTC Commerce Team.

• Work alongside Head of CE Commerce and DA Commercial Manager to identify new growth opportunities, and areas for DTC Innovation, and provide commercial justification as required.

What we need for this role

To be successful, you will possess the following skills and attributes:

• Excellent knowledge of consumer electronics or DA (Home Appliance) division or industry

• Strong commercial awareness and analytical approach

• Strong analytical and planning skills and an ability to focus on detail

• Experience working in an Ecommerce team and sales-led environment

• Experience in PSI and Forecasting

• Extensive experience in presenting often complex data, in a simple, clear and easy to understand way

• Commercial creativity; pushing the boundary to build innovative consumer propositions

• Proven ability to adapt, remain resilient, work at speed.

• Excellent Excel / PowerPoint Skills

What does success look like?

Working closely with DA commercial manager,

• Develop skills in Establishing DA DTC as a solid, profitable, top 3 x retailer to the business or through equivalent experience.

• Achieve DA revenue/SOB/Profit target

• Fully comprehend division’s business/performance proposition and help to develop optimal execution/extra unique DTC execution/further proposition

• Able to deliver a planned and flexible approach to accommodate last minutechange/opportunities.

• Continue to build a strong relationship with divisional and other DTC team members

The interview process

1st : Christine Park (Head of CE Commercial)/Jenny Lee, 2nd : Tom Morey (Head of DTC)

Benefits of working at Samsung include

• Hybrid working – 3 days in the office and 2 days at home per week

• Bonus scheme linked to individual, team and company performance

• Pension contribution

• Three volunteering days each year

• Holiday - 25 days plus bank holidays and an additional day off for your birthday

• Access to discounts on a wide range of Samsung products

• Access to a discount shopping portal

. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click :

Your key responsibilities

• Lead the end to end development of media strategies and plans for product campaigns, from agency briefing to effectiveness and measurement.

• Communicate media recommendations to key collaborators in the marketing department, providing them with clear critical metrics and steering creative alignment to the media plan. Manage the process of feedback, approval, implementation, and results.

• Working closely with our media agency to get the best from the team to drive business objectives.

• Drive the innovation pipeline to ensure Samsung is taking advantage of new media technologies and creative routes to market.

• Collaborate with the Marcomms team to develop and complete plans that have a maximum impact on all touchpoints. Ensure alignment with PR, Social, B2B and DTC teams.

• Ensure clear measurement plans are in place, record the findings and incorporate them into future planning.

• Coordinate the creative media fulfilment process for these campaigns, liaising with product marketing, to ensure assets are supplied are optimal and in a timely manner for every element of the media plan.

• Facilitate regular campaign in-flight reporting, to ensure media delivery and performance is on track, optimising as necessary.

• Ensure campaigns have complete and insightful post campaign analysis.

What we need for this role

To be successful, you will possess the following skills and attributes:

• Substantial UK media planning or buying experience, ideally at a leading media agency or in-house media team.

• Ability to devise media strategies to deliver against business and marketing objectives.

• Thorough understanding of all media channels, especially digital channels and how they work together to deliver on the media strategy.

• Deep understanding and up to date knowledge of the UK media landscape and current consumer trends.

• Experience of measuring the efficiency of media campaigns and understanding of the methodologies to do this.

• You are able to communicate clearly with a wide range of collaborators. This involves the ability to distil complex problems into easy to understand solutions.

• Collaborative working style within a large matrixed organisation.

• Great project management skills, taking ownership of multiple projects at the same time and delivering to tight deadlines.

• Ability to work independently with a detailed approach to delivery.

• Passion for media, innovation and a curiosity to learn.

What does success look like?

• Strong and effective media plans for key campaigns that deliver business objectives

• Clear measurement in place with findings detailed and used for evidence-based planning

• Insightful media agency briefings that inspire the agency team

• Effective in-flight reporting in a timely manner

• Strong and productive working relationships with all relevant marketing partners, media agency teams and media owners

• Trusted media team point of contact, delivering valued opinions and input into marketing plans

• Demonstration of key behaviours: collaboration, forward thinking, innovation, attention to detail, responsibility, integrity and enthusiasm

The interview process

A two stage interview process, consisting of a face to face meeting with the Head of Media, and then a follow up interview with presentation task.

Benefits of working at Samsung include

• Hybrid working – 3 days in the office and 2 days at home per week

• Bonus scheme linked to individual, team and company performance

• Car allowance

• Pension contribution

• Three volunteering days each year

• Holiday - 25 days plus bank holidays and an additional day off for your birthday

• Access to discounts on a wide range of Samsung products

• Access to a discount shopping portal

. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click :

Your key responsibilities

• Management of Key Buying Group Accounts and Members.

• Forecast planning and management.

• Regular Business Review meetings.

• Sales Management of a specific set of Independent channel customer accounts covering a specific region of the UK to deliver business results.

• Achievement of specific sales target.

• Follow channelisation strategy.

• Budget planning and management - SOA/PP.

• Work with channel team to deliver marketing excellence.

• Close liaison with field team to deliver joined up approach.

• Work with Finance team to ensure account is managed within strict Samsung Finance guidelines.

• Liaise with Service team to ensure Service guidelines are adhered to.

• Regular field visits to stores across the south east to ensure compliance to merchandising plan.

• Maintain product knowledge at expert level using internal training resources.

• Complete weekly performance and turnover reports for accounts in the requested format.

• Create and supply presentation material or business background reports upon request.

• Assist colleagues when required by covering absences and completing essential tasks.

• When handling promotional requests, ensure lines of authorisation are closely followed.

• Create and deliver upon an annual development plan set in accordance with Samsung training and development regulations.

• Create account business performance tracking documents as required to achieve targets.

• Create required documents for relevant MBR meetings to support Channel head for Indies.

What we need for this role

To be successful, you will possess the following skills and attributes:

• Experience required:

  • Strong account management experience at Field Sales level

  • Demonstrable excellence in journey planning & account visits management

  • Experience in forecasting

  • Proven experience of strong relationship building skills

  • Consistent track record in sales

• Required Soft skills:

  • Good time management

  • Excellent communication skills

  • Strong analytical skills

  • Strong negotiator

  • Must be a great team mate and have the ability to work towards team goals within the divisional strategy

What does success look like?

• Self starter with strong organisation skills ideal (but not essential) knowledge of the Consumer Electronics market.

• Most important is the required demeanour & ability to deliver results with energy & professionalism – this is an excellent role for an individual looking to develop their career in an extremely fast paced Sales environment who will demonstrate significant success in a short space of time.

Benefits of working at Samsung include

• Bonus scheme linked to individual, team and company performance

• Pension contribution

• Three volunteering days each year

• Holiday - 25 days plus bank holidays and an additional day off for your birthday

• Access to discounts on a wide range of Samsung products

• Access to a discount shopping portal

• Up to 20 (pro-rata) Partner Absence days per calendar year to be used in times of need

. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click :