דרושים ב-Samsung ב-Croatia, City Of Zagreb

Role and Responsibilities

• Ensure that Samsung Brand andproducts/propositionsget maximum exposure in channel(s)
• Ensure differentiation based on store priority and the store’s flexibility to accept Brand in-store elements
• Be the guardian of the Brand and apply brand guidelines across all shopper touch points consistently
• Manage shop displays/fixtures /POP production, distribution, implementation and maintenance in accordance to display and POP display guidelines
• Develop and apply new store Layout/Zoning, displays and In-Store Communication
• Conduct store audit to check in-store execution
• Support the development of the channel mapping and segmentation analysis for the respectful markets, working closely with Sales and the Retail Planning and Analysis team
• Monitor and manage the Brand performance and investment within the channel
• Collect field data (shelf share, product availability, promoter sell-out, price, promotion) and generate weekly reports for respectful markets and product divisions
• Ensure appropriate reporting and analysis of performance
• Manage Field Force and Merchandising program
• Ensure that all stores are properly merchandised, trained and, when appropriate, authorized
• Manage training programs to educate Field force as well as FSM on Samsung products and propositions
• Manage multilevel education and certification programs, as well as Sales skills trainings
• Propose, gain agreement and work to the budget that is needed to execute the Marketing Plan within the channel(s) throughout the business cycle, ensuring it is used to maximum effect
• Retail agency briefing, planning and management.
• Liaise with and guide cross-functional teams to ensure alignment with global and local strategic initiatives, clear communication, seamless integration and timely execution of retail marketing program deliverables
• Other tasks per direct managers request
• Manage internal Retail Marketing team
• Define local strategy in line with HQ guides
• Develop local solutions for furniture and POP material production where possible
• Secure proper budget planning and consumption in line with guides

Qualification/Experience

• University degree
• 5+ years of Customer and Shopper marketing experience in related industry
• Track record of managing marketing budgets in a global organization
• Proven successful experience at developing efficient work plans for complex projects involving many groups and effectively implementing and coordinating these plans
• Driver's license

Knowledge

• Upper-intermediate command of English
• Advanced user of MS Office (Word, Excel, PowerPoint)

Job related Skills

• Strong attention to detail, excellent organization skills and ability to effectively manage multiple projects required
• Ability to remain productive and focused in a fast paced, evolving and highly collaborative environment
• Ability to work independently and take action to achieve position goals and objectives
• Track record of managing a marketing budgets responsibility in a global organization
• Ability to gain market and customer insights and to communicate to internal stakeholders
• Analytical ability to understand complex data with many variables and draw conclusions and solve problems
• Managing international team
• Proactivity, drive for result and decision making

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Call Center & VOC management

• Contact center performance supervision
  • monitor and control contact center performance
  • report for contact center performance

• Consumer support
  • VOC response
  • consumer complaints and inquiries
  • consumer satisfaction measuring and follow up action

Marketing and Sales tasks

• Customer retention program
• ECO service support

Digital service

• Support contents management
• Community management

• To support direct supervisor upon whose request performs all other task

Skills and Qualifications

• University graduate or last year of studies with ability to work full time
• Fluent in English, both written and spoken and local language
• Advanced user of MS Office (Word, Excel, PowerPoint)
• Very good knowledge and understanding of systems and processes
• Excellent organization, co-ordination, and time-management skills
• Analytical and strategic thinking, problem solving attitude
• Strong creative sensibility and motivated by new challenges
• Highly customer oriented with strong communication skills
• Good team player and relationship building skills
• Passionate and high level of responsibility
• Pressure resistant

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Role and Responsibilities

AR & Credit Control

• Communication with customers regarding open items status, credit limit status, closing proposition, needed payments and all other requests

• Clearing of customer account

• Preparing and clearing compensations with customers

• AR reconciliation with customers

• Credit block release – calculation of free limit and manual releasing of sales orders on daily basic due to cut off

• Coordination between sales, finance and logistic team in order to provide planned deliveries

AP & General Accounting

• an active role in accounting processes with the aim of more efficient data processing and compliance with all internal procedures (bank statements, travel orders, incoming invoice, reimbursement of operating expenses)

• control of the correctness of the received documentation

• posting of physical movements of stocks of raw materials and samples

• accounting and inventory control

• continuous communication with external partners

• verification of data transfer from IT systems (SAP vs SYN)

• participation in implementation and working in new software solutions (GTNE, Concur, MyFinance)

Skills and Qualifications

• University degree or last year of studies (preferably Economics)

• Fluency in English

• Knowledge of MS office ( Excel , PowerPoint, Word)

• Highly organized, with the ability to work on multiple projects at once

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Your role is:

•Increasing sales of Samsung Electronics products and achieving agreed targets

•Collaboration with existing distributors, system integrators and opening new ones

•Partner and end customer visit through Adriatic region•Opening new Business opportunities and follow up on existing ones

•Negotiating annual contracts per account with the aim to optimize long-term value creation

•Analyzing account profiles and potentials

•Strategic planning and adapting conditions of sales accordingly

•Planning sales and promotion activities

•Setting out targets together with the customers for each store and evaluating results

•Analyzing sales performance based on defined KPIs for each customer and setting up improvements

•Making timely and accurate sales forecasts to ensure optimized product availability

•Coordination of all advertising and promotion activities within the accounts/region

•Providing customers with products and performance trainings

•Providing feedback to the organization regarding market conditions and activities of competitors

•Active involvement in annual budgeting process

Apply, if you have:

•University degree

•Minimum 1 years of job experience in the area of sales/account management

•Driver's licence B categoryKnowledge

•Upper-intermediate command of English

•Advanced user of MS Office (Word, Excel, PowerPoint)

•Good knowledge of the market and good business sense

•Good product knowledge

Job related Skills

•Excellent organization, co-ordination, and time-management skills

•High customer orientation with strong communication skills

•Analytical and strategic thinking, problem solving attitude

•Striving for further improvement and continuous innovation

•Ability to travel across the region

Skills and Qualifications

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Role and Responsibilities

Skills and Qualifications

• Learns to use professional concepts. Applies company policies and procedures to resolve routine issues

• Works on problems of limited scope. Follows standard practices and procedures

• Normally receives detailed instructions on all work

• Typical entry point for university graduates

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