דרושים Vp Amer Services Reg Ou Commercial Officer ב-Salesforce ב-United States, San Francisco

Job Category

Software Engineering

Job Details

Role Scope

This role encompasses architecture, design, implementation, and testing to ensure we build products right and release them with high quality. You will be working with a group of world-class engineers to build the breakthrough features our customers will love, adopt and use while keeping our trusted platform stable and scalable.
The successful candidate will have:

• Deep and proven experience within the marketing technologies domain, with focus on areas like content management, classification and taxonomy, Customer Identity experiences
• Track record of delivering transformative solutions across complex platform ecosystems.

Key Responsibilities:

• Design, build, and maintain APIs and services that are consumed by as well as other website experiences on the Salesforce digital platform
• Design, implement, test, and deliver scalable, extensible, maintainable and observable services
• Operate effectively in an Agile and DevOps environment where engineers are expected to be able to design and execute the necessary work to ensure quality in their code as well as other engineers'
• Work closely with a team of engineers, product managers, and architects to build new features our internal customers will adopt while keeping our trusted platform stable and scalable
• Develop test strategies, design automation frameworks, write unit/functional tests to drive up code coverage and automation metrics

Qualifications

• 6+ years of hands-on experience in designing, building, scaling, and maintaining production services
• Proficient in modern software architectural principles and patterns (Domain-driven design,REST, GraphQL etc)
• Experience delivering distributed systems and high-scale microservices on AWS
• Experience with serverless architecture (AWS components like Lambda , API Gateway, DynamoDB ,AppSync, OpenSearch, ElastiCache etc)
• Experience developing front-end and back-end software, preferably including JavaScript or TypeScript and runtimes, including Node.js.
• Experience working with authentication and authorization protocols/frameworks (OpenID Connect, OAuth, SAML etc.)
• Experience in working with AI models and integration with LLM gateways
• Experience in test-driven development and testing frameworks (Jest, Playwright, and other related test frameworks a plus).
• Experience in Service orchestration using tools like Terraform (preferred)
• Strong verbal and written communication skills

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $157,600 to $216,700. For California-based roles, the base salary hiring range for this position is $172,000 to $236,500.

Job Category

Job Details

Role Type: Individual Contributor (IC)

This pivotal role for a BISO within our product security organization requires a blend of real-world experience and deep knowledge in software security, including application security, cloud security, secure coding practices, and security architecture, especially across Software as a Service (SaaS) and On-premise services.

Minimum Qualifications

• Bachelor’s degree in Information Security, Computer Science, Information Technology, or a related field. Equivalent experience may be considered.

• 10-15 years of experience in information security, with at least 5-10 years in a leadership role focused on technical security across cloud, infrastructure, applications, and third-party integrations.

• Deep understanding of security principles across all tech layers, including cloud platforms (AWS, Azure, GCP), infrastructure security (network, endpoint, IAM), application security (SAST, DAST, secure coding), and third-party risk management frameworks

• Familiarity with security tools such as SIEM (e.g., Splunk, QRadar), vulnerability scanners (e.g., Qualys, Nessus), or IAM solutions (e.g., Okta, SailPoint).

• Demonstrated ability to work independently, take ownership of security initiatives, and drive results with minimal supervision.

• Strong executive presence and immaculate ability to articulate technical security concepts in a business/risk context

• Customer-focused: You know how to balance your "get it done" attitude with diplomacy to be able to work effectively across different teams and at all levels

• Proven ability to prioritize initiatives utilizing risk data from multiple input sources, while staying aligned with the bigger picture

• Strong understanding of security and compliance frameworks (e.g., SOX, NIST CSF, ISO 27001/2, CIS Controls).

• Ability to thrive in a dynamic, fast-paced environment, staying ahead of emerging threats and adapting strategies to evolving business needs.

• Excellent communication skills to translate complex security concepts into business-friendly language.

• Strong stakeholder management and collaboration skills to work with cross-functional teams and ability to influence decision-making without direct authority.

Preferred Qualifications

• Deep understanding of securing AI solutions

• Prior experience as BISO or equivalent is desirable

• Ability to cultivate strong working relationships with customer teams and internal security teams, including those in international locations

• Strong willingness to challenge status quo and drive continuous improvement through change and new ideas

• Track record of auditing related or consulting experience, high tech industry a plus

• Certifications like CISM or CISSP highly desired

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $211,500 to $351,800. For California-based roles, the base salary hiring range for this position is $230,800 to $384,100.

Job Category

Software Engineering

Job Details

Role Scope

This role encompasses defining and overseeing architecture, design, implementation, and testing strategies focused on the Content, Data, and Taxonomy domains, ensuring technical excellence, long-term scalability, and high-quality product delivery across the digital experience. You will be working with a group of world-class engineers to build the breakthrough features our customers will love and adopt while keeping our trusted platform stable and scalable.The successful candidate will have:-

• Deep and proven experience in the content and data management space within the marketing technologies domain, with a strong focus on content classifications, and a track record of delivering transformative solutions across complex platform ecosystems.
• Expertise in building AI-based computing architectures and scalable stacks involving content classifications and ontologies.

Key Responsibilities

• Establish the technical vision and unlock best-in-class capabilities in the marketing technology ecosystem for Content, Data Management, and Taxonomy domains.
• Serve as the authoritative technical leader, providing architectural guidance, influencing technical decisions across multiple teams and the broader organization, while ensuring optimal business outcomes.
• Proactively partner with Product and Engineering leadership to define, shape, and champion the technical aspects of product roadmaps to align with business goals and architectural vision.
• Drive the design and architecture of complex, high-impact technical solutions that translate business requirements into robust, scalable, reliable, and secure systems, while leveraging of Salesforce product suite.
• Innovate and invent the future of Agile and DevOps, drive continuous improvement with a focus on process, controls, scalability, and maturity.
• Continuously evaluate, assess, and advocate for the adoption of cutting-edge tools and technologies that drive significant improvements in engineering efficiency, productivity, and future-proofing.
• Elevate the overall technical strength of the engineering organization by actively coaching, mentoring, and setting a high bar for technical excellence, architecture, and engineering best practices.
• Cultivate and thrive in a culture of ownership, high-quality delivery, and continuous innovation.

Qualifications

• 12+ years of professional software development experience in designing, building, scaling, and maintaining large-scale, highly performant, and resilient production services.
• Experience in developing scalable and highly performant AI-powered solutions in content classification and taxonomy domains.
• Expertise in designing and managing complex, large-scale data pipelines, including data modeling and schema design, for efficient data processing and transformation.
• Experience in microservices architecture, domain driven design, and RESTful API's.
• Experience building high-scale microservices on AWS (preferred), GCP, or other public cloud substrates.
• Experience developing front-end and back-end software, preferably including JavaScript or TypeScript, with frameworks such as React and runtimes, including Node.js.
• Understanding of test-driven development, and associated frameworks (Jest, Cucumber, other related testing frameworks a plus).
• Demonstrated ability to drive long-term design strategies across multiple complex projects, ensuring cross-platform compatibility.
• Excellent leadership, communication, and collaboration skills, with a track record of mentoring and fostering a culture of technical excellence in highly agile environments.
• A passion for innovation and staying current with industry trends and emerging technologies.

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $211,500 to $306,600. For California-based roles, the base salary hiring range for this position is $230,800 to $334,600.

Job Category

Job Details

As the VP Product, Admin & Customer Trust for Slack, you'll drive innovation in administrative tooling and champion a security-first mindset for Slack, all while leading a high-performing team. You will collaborate with stakeholders to define and execute a holistic strategy that ensures Slack is secure, manageable, and compliant with the highest standards of trust for our enterprisecustomers.

Product Leadership & Development:

• Partner with engineering, design, and other product teams to define and lead the product strategy for Admin, Privacy, Integrity, and Compliance features across the platform. Drive development of features such as Role-Based Access Control (RBAC), audit logs, SSO/SAML/SCIM integrations, and comprehensive compliance tooling (e.g., Data Loss Prevention (DLP), eDiscovery, GDPR, SOC2), as well as organizational settings.

• Own customer and stakeholder engagement for admin functionality, translating complex IT requirements into elegant, usable product experiences.

• Collaborate closely with Engineering and Design to ship scalable, performant, and delightful features with robust security controls.

• Partner with Sales, Marketing, and Customer Success to support Go-To-Market (GTM) efforts and ensure strong feature adoption andretention.

• Define and monitor success metrics and product KPIs tied to enterprise adoption, security posture, and administrative efficiency.

Strategic Vision & Influence for Slack Security:

• Collaborate with the Salesforce Trust organization and key stakeholders to define and articulate the overarching product security strategy and long-term vision, anticipating future threats across a global landscape. This includes proactively identifying, assessing, and mitigating systemic security risks across our products and infrastructure, and championing a security-first mindset.

• Partner with cross-functional leadership to align the security strategy with business objectives. Serve as a trusted advisor and principal thought leader on all security, administration, privacy, integrity, and compliance matters to executive leadership, product heads, engineering VPs, and the board.

• Influence product roadmaps and architectural decisions to embed security and privacy by design from the earliest stages of ideation.

• Collaborate to anticipate and respond to changing administrative and compliance needs in an AI-first environment.

Executive Communications & Stakeholder Alignment:

• Develop and deliver clear, concise, and impactful communications on security posture, evolving risks, and incident responses to executive leadership, board members, and, when necessary, external stakeholders.

• Forge strong, collaborative relationships across all levels of the organization, effectively translating complex security and administrative concepts into understandable terms for diverse, non-technical audiences.

• Drive cross-functional alignment on security and administrative priorities, ensuring buy-in and accountability for key initiatives across product and engineering teams.

• Incident Response Leadership & Crisis Management:

  • Act as a voice to the customer in critical security incident response efforts, ensuring rapid detection, containment, eradication, and recovery from high-severity security events.

  • Act as a key partner and collaborator with relevant internal organizations (e.g., Salesforce Trust) during active crises, demonstrating composure, decisiveness, and strategic thinking under extreme pressure.

  • Participate in rigorous post-incident analysis to identify root causes and partner to implement robust corrective actions

  • Collaborate on the development of crisis communication plans related to security incidents, preparing the organization for rapid, transparent, and accurate public messaging.

Requirements:

• Product Leadership:

  • 12+ years of product management experience, with 4+ years in a leadership role

  • Deep expertise in enterprise SaaS—especially in admin tooling, identity management, or security products

  • Proven ability to build enterprise-ready features without sacrificing usability

  • Strong technical aptitude; comfortable engaging with engineering on architecture, APIs, and platform implications

  • Experience working with InfoSec, Legal, and IT stakeholders at Fortune 500 companies

  • Exceptional communication and influencing skills; able to represent the voice of the customer internally and externally

  • Passion for creating elegant, consumer-grade experiences even in complex domains

  • Experience building and leading high-performing PM teams

• Customer Trust & Security Engagement

  • Demonstrated expertise in leading and navigating complex security incident response efforts, including direct engagement with executive leadership, legal counsel, and external parties during high-stakes situations.

  • Exceptional communication and presentation skills, with an innate ability to articulate complex security concepts and strategic imperatives to diverse audiences, from engineers to board members and the public.

  • Proven ability to build and maintain strong relationships and influence outcomes across a highly matrixed organization without direct authority.

  • Strategic thinker with an unparalleled understanding of the evolving global threat landscape and its implications for billions of users.

  • Extensive experience engaging with the broader security community, contributing to public discourse, or collaborating with academic institutions on security and privacy research.

  • Deep understanding of the product development lifecycle and how to seamlessly embed security throughout its various stages.

  • Bachelor's or Master's degree in Computer Science, Information Security, or a related technical field, or equivalent practical experience.

• Bonus Points For:

  • Experience with FedRAMP, HIPAA, or other regulatory frameworks

    • Background in collaboration tools, productivity software, or communications platforms

    • A blend of B2C and B2B product experience

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $307,100 to $491,500. For Washington-based roles, the base salary hiring range for this position is $281,000 to $449,600. For California-based roles, the base salary hiring range for this position is $307,100 to $491,500. For Illinois based roles, the base salary hiring range for this position is $281,000 to $449,600.

Job Category

Software Engineering

Job Details

Role Scope

This role encompasses defining and overseeing architecture, design, implementation, and testing strategies, ensuring technical excellence, long-term scalability, and high-quality product delivery across the digital experience. You will be working with a group of world-class engineers to build the breakthrough features our customers will love and adopt while keeping our trusted platform stable and scalable.

• Deep and proven experience in the marketing technologies domain, with a strong focus on experimentation domain or B2C Identity Domain and a track record of delivering transformative solutions across complex platform ecosystems
  • Identity Domain :Experience in Consumer/B2C identity package implementations, preferably Okta /Auth0 and Identity protocols like OAuth 2.0, OpenID Connect etc
  • Experimentation Domain: Experience in building solutions for experimentation for A/B testing, Multi-variate testing etc
• Expertise in building AI-based computing architectures and scalable stacks.

Key Responsibilities

• Establish the technical vision and unlock best-in-class capabilities in the marketing technology ecosystem
• Serve as the technical leader, providing solution guidance, influencing technical decisions across multiple teams and the broader organization, while ensuring optimal business outcomes.
• Proactively partner with Product and Engineering leadership to define, shape, and champion the technical aspects of product roadmaps to align with business goals and architectural vision.
• Drive the design and architecture of complex, high-impact technical solutions that translate business requirements into robust, scalable, reliable, and secure systems, while leveraging of Salesforce product suite.
• Innovate and invent the future of Agile and DevOps, drive continuous improvement with a focus on process, controls, scalability, and maturity.
• Continuously evaluate, assess, and advocate for the adoption of cutting-edge tools and technologies that drive significant improvements in engineering efficiency, productivity, and future-proofing.
• Elevate the overall technical strength of the engineering organization by actively coaching, mentoring, and setting a high bar for technical excellence, architecture, and engineering best practices.
• Cultivate and thrive in a culture of ownership, high-quality delivery, and continuous innovation.

Qualifications

• 8+ years of professional software development experience in designing, building, scaling, and maintaining large-scale, highly performant, and resilient production services.
• Bachelor’s or master’s degree in computer science or related technical subject area or equivalent combination of education and experience.
• Experience in microservices architecture, domain driven design, and RESTful API's.
• Experience building high-scale microservices on AWS (preferred), GCP, or other public cloud substrates.
• Experience in building scalable applications based on micro-service architecture in public cloud infrastructure (AWS components like API Gateway, Lambdas, SNS, SQS, ElastiCache, AppSync etc)
• Experience with NoSQL databases - DynamoDB, Graph databases (Neo4j, Neptune, etc),Web Services (REST, GraphQL) & Data streams (Kafka, Kinesis, etc)
• Experience developing back-end software, preferably including JavaScript or TypeScript and runtimes like Node.js
• Experience in designing and managing complex, large-scale data pipelines, including data modeling and schema design, for efficient data processing and transformation.Experience with scripting languages such as Python for data manipulation and automation.Experience in designing, building, and maintaining Extract, Transform, and Load (ETL) pipelines using AWS Glue or Apache Spark

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $184,000 to $253,000. For California-based roles, the base salary hiring range for this position is $200,800 to $276,100.

Job Category

Job Details

Role Overview

The ideal candidate will be a strategic thinker with a strong technical background in AI/ML, a proven track record of leading complex, cross-functional projects, and a passion for building and mentoring high-performing teams. You will play a critical role in shaping the future of AI within Salesforce, ensuring our offerings are intelligent, scalable, and provide a significant competitive advantage. You will be responsible for turning a compelling vision into an executable product roadmap and driving AI innovation.

Key Responsibilities

• Product Strategy & Vision:

  • Drive creation of short- and long-term vision for Common Services AI capabilities, aligning with overall company objectives and product roadmaps, and turning this vision into an executable strategy.

  • Identify emerging AI trends and technologies, and champion their adoption where they can deliver significant impact.

  • Foster a culture of innovation, collaboration, and excellence within the AI teams.

  • Drive continuous improvement in AI capabilities by establishing and evolving robust quality methodologies and best practices.

• Product Oversight & Execution:

  • Predictive AI:

    • Drive the evolution and integration of internal AI/ML accelerator platforms with broader company-wide model development and deployment frameworks to accelerate complex model implementation.

    • Oversee the development of'bring-your-own-model/container'(BYOC/BYOM) infrastructure to support hosting complex, custom AI models on scalable cloud platforms.

    • Drive the creation of reusable predictive model templates tailored for various industry verticals, including integration with intelligent agent frameworks.

  • Generative AI and Agents:

    • Support various business units in launching intelligent agent solutions tailored to specific industry needs and customer use cases (e.g., for Sales, Service, Financial Services, Health applications).

    • Drive development and enhancement of a common component library for embedding AI capabilities seamlessly into diverse user experiences and products.

    • Lead initiatives to develop AI-powered automated data entry and form-filling capabilities based on diverse inputs like call transcripts, chat transcripts, documents, and other unstructured data sources.

    • Drive the development of next-generation AI agents that perform research across internal and external data sources to uncover key business relationships, customer insights, and sales intelligence.

• Cross-Functional Collaboration & Stakeholder Engagement:

  • Partner closely with Apps & Industries product teams, engineering, design (UI/UX), data science, sales, and other key business units to deliver tailored, integrated AI solutions that meet diverse business needs.

  • Effectively communicate AI strategy, project status, and outcomes to executive leadership and other stakeholders.

  • Engage with internal customers and early adopter customers to gather insights, validate solutions, and identify new opportunities for scaling AI solutions.

  • Represent Salesforce as an AI thought leader in customer interactions, at industry events, and across the broader tech ecosystem.

  • Internally, work with a multi-disciplinary team of AI/ML engineers, data scientists, and product managers.

• Operational Excellence:

  • Establish and maintain best practices for AI development, deployment, and operations (MLOps), covering the end-to-end ML lifecycle.

  • Ensure the scalability, reliability, and security of AI services and platforms.

  • Manage budgets and engineering capacity for all Common Services AI projects.

Qualifications

• Experience:

  • 8+ years of experience in Artificial Intelligence, Machine Learning, or Data Science.

  • Proven experience leading and scaling high-performing AI/ML teams.

  • Demonstrated success in delivering complex, large-scale AI projects from conception to production, with a proven track record of taking products from inception to launch and driving AI innovation.

  • Experience managing multiple product streams and initiatives concurrently.

  • Strong understanding of the AI/ML development lifecycle, including model building, deployment, optimization, data curation, validation, and ongoing monitoring.

  • Proven experience bringing AI capabilities to production and a deep understanding of the AI ecosystem.

• Technical Skills:

  • Deep knowledge of modern AI/ML techniques, including strong understanding of generative and predictive AI, Natural Language Processing (NLP), and advanced analytics.

  • Familiarity with cloud platforms (e.g., AWS, GCP, Azure) and MLOps tools and frameworks.

  • Understanding of data architecture, data pipelines, and big data technologies.

  • Experience with agile development methodologies.

• Collaboration & Communication Skills:

  • Exceptional coaching, and team-building skills.

  • Excellent strategic thinking and problem-solving abilities.

  • Excellent communication and presentation skills, with experience working with executive leadership, external partners, and customers.

  • Proven ability to influence and collaborate effectively across organizational boundaries and build strong relationships.

• Education:

  • Graduate or Master's in Computer Science, Artificial Intelligence, Machine Learning, Statistics, or a related technical field.

Preferred Qualifications

• Experience in enterprise SaaS environments.

• Familiarity with enterprise-grade CRM, data cloud, and business intelligence platforms.

• Experience with specific AI applications in customer relationship management (CRM), customer experience (CX), sales, service, or industry-specific solutions (e.g., Financial Services, Health Cloud).

• Strong knowledge of industry best practices in Generative AI and a passion for staying on top of the latest advancements.

• Published research or contributions to the AI/ML community.

What We Offer

• Opportunity to lead and shape the AI strategy at a market-leading company.

• A dynamic, innovative, and collaborative work environment.

• Competitive salary, bonus, and equity package.

• Comprehensive benefits.

• Opportunities for professional growth and development.

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $211,500 to $306,600. For California-based roles, the base salary hiring range for this position is $230,800 to $334,600.

Job Category

Marketing & Communications

Job Details

The Vice President of Campaign Creative will drive creative across the entire marketing funnel, from brand awareness through demand generation campaigns. This VP will build and lead an innovative, global team of 50+ designers and copywriters. This role will report the SVP of Brand and Creative.

Responsibilities:

• Manage a global team of creative leaders, copywriters and designers to deliver integrated campaigns across brand, segments, industries, and products.

• Partner with cross-functional leadership to deliver strategic, insight-driven work that drives results.

• Work closely with Product leaders to ensure clear prioritization and planning for the creative team.

• Collaborate with Customer Marketing leaders to ensure that our best customer stories are entwined into our campaign storytelling

• Push the boundaries of copy across a variety of mediums and disciplines including video, web, social, long-form content, print, podcasts, and more.

• Leverage Salesforce brand standards and global guidelines to drive the promise of our brand in aspects of the marketing funnel.

• Drive a culture of data-driven creativity that supports our team to do the most impactful and best work of their careers.

• Deliver direct and inspired feedback across all elements of our marketing touch points.

• Act as a collaborator and thought leader who inspires innovation and breakthrough thinking, challenges the conventional, and fosters new, bold creative ideas.

Qualifications:

• Experience leading and managing a large team within an agency or in-house creative group.

• World-class portfolio of work demonstrating innovative creative across multiple channels, including long-form and short-form content.

• Outstanding presentation skills and proven ability to produce and pitch strategic presentations to all levels of an organization.

• Effective communicator who can convey and execute on their own creative vision and help communicate the experience of our customers.

• Advanced understanding of all dimensions of the business strategy inside advertising, with the ability to translate complex technology concepts into innovative marketing experiences.

• Copywriting background with a track record of leading breakthrough storytelling.

• Experience combining strategy, content, and messaging with creative deliverables.

• Hands-on expertise in developing creative concepts.

• Expert knowledge of creative process and digital creative software tools.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $251,500 to $402,400.