דרושים Smb Account Executive - Agentforce & Data Cloud ב-Salesforce ב-United States, San Francisco

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Core Responsibilities:

• Complete a broad variety of administrative tasks, including managing an active calendar, completing expense reports, composing correspondence, arranging travel plans, and coordinating office events. Be willing and capable of leveraging technology to streamline tasks and enhance efficiency and productivity.
• Implement a functional personal operating structure that incorporates key timelines and business goals, ensuring efficient task prioritization and management.
• Proactively manage and coordinate the Executive's schedule and priorities to ensure the efficient use of their time and energy.
• Coordinate various meetings and support the Executive's participation in industry events, conferences, and speaking engagements.
• Customize calendar and meeting support based on a strategic understanding of the Executive’s preferences and priorities.
• Implement meeting best practices, assist with preparing materials and setting agendas, and confidently drive the narrative and tone for Executive and administrative meetings.
• Collaborate effectively with employees from other teams within Salesforce and senior executives inside and outside the company.
• Plan travel schedules and bookings for a streamlined experience, ensuring a balance between travel objectives, executive preferences, and cost optimization. Book travel within Salesforce’s policy, considering travel visas, costs, and proper documentation.
• Flexibility to assist with personal tasks and commitments.
• Coordinate and monitor internal projects, ensuring timely progress and resolving issues promptly. Manage multiple tasks and priorities in a fast-paced leadership environment, and consistently meet required timeframes.
• Assist in coordinating the agenda of management team meetings, off-sites, and staff meetings.
• Research, prioritize, and follow up on issues and concerns as requested by the Executive, keeping the Leadership Team advised when appropriate.
• Act as a “barometer” to sense and communicate issues within the environment to the Executive.
• Complete critical tasks with a hands-on approach, including drafting materials.
• Establish and maintain internal networks, effectively collaborating and navigating complex, matrixed organizations. Maintain professional and effective relationships with other EAs across the company to ensure smooth communication and coordination.
• Champion a high level of trust in confidentiality of information and being able to earn the trust of the executive and their direct leaders.
• Lead initiatives for the Admin Team, including but not limited to projects, processes, and learning opportunities with org-wide impact. Demonstrate consistent leadership, act as a Trail Guide for new hires, and provide mentorship to other Admins.
• Perform other administrative and project duties as needed.

Minimum Requirements:

• 10+ years of applicable administrative experience, ideally from a global software business.
• Proven experience supporting high-level executives in a global, matrixed organization.
• Excellent teamwork skills with a collaborative approach to suggesting and implementing improvements.
• Strongrelationship-buildingskills and the ability to create a personal network throughout the global company.
• Clear and effective communication skills with stakeholders in a highly responsive, professional manner. Ensure communications are clear, thorough, specific, and followed through.
• Reduce “noise” for the Executive by distilling information into the most important “signals” of things to know, questions to answer, decisions to make, etc.
• Communicate confidently and diplomatically while identifying blind spots and seeking additional context when necessary.
• Demonstrate sound judgment and decision-making on the Executive's behalf when appropriate, including knowing when to defer answering on their behalf.
• Predict and forecast the Executive's preferences, using best judgment in all aspects of executive support.
• Handle confidential material with the utmost discretion, maintaining confidentiality and trust.
• Intermediate project coordination experience. Ability to drive projects and initiatives forward in an ambiguous environment with varying timeframes, identifying and addressing team, business, and cultural needs when appropriate.
• Experience partnering with senior management in a fast-paced, innovative environment.
• Experience working with/in large administrative teams.
• Expert knowledge of Google Suite (Gmail, Calendar, Docs, Drive, GMeet). Experience with Slack, Salesforce, Tableau, Concur, and Coupa is a differentiator.

Additional Desired Skills/Traits:

• Customer-centric orientation, a bias towards action, and high attention to detail.
• Professional demeanor and ability to retain strict confidences as necessary.
• Experience working in close collaboration with an executive’s Chief of Staff (or equivalent).
• Ability and desire to build new competencies and accept new challenges.
• Natural curiosity to understand the global DNA of the company and its teams.
• Passion for technology and innovation, staying proficient with tools and new ways of working, and actively encouraging and educating others to embrace and adopt these changes.

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Responsibilities

• Own and drive the strategic vision for hosted, third party, and internal events.

• Lead ideation, planning, production, and execution of event programs.

• Partner closely with Salesforce’s Executive Leadership and other business leaders to ensure cross-functional alignment on program goals and key metrics.

• Manage stakeholder communications across the organization including executive expectation setting and briefings around event experience.

• Lead demand generation strategy for executive events to deliver on attendance and pipeline goals and drive return on investment.

• Develop strong relationships with internal sales leaders and teams to deliver on attendance and pipeline goals.

• Track ROI, engagement, and audience feedback to measure results, assess opportunities for improvement, and optimize future events.

• Manage 3rd party vendor relationships with agencies and production partners.

• Develop team standards, process documents, and playbooks that can be shared globally.

• Lead and mentor direct reports and ensure the Salesforce brand is well represented.

Experience & Requirements

• 10+ years relevant experience in event management and marketing.

• 5+ years experience managing teams of 5 or more employees in Go To Market (sales, customer success, marketing) required.

• Experience working closely with Executives (VP+, C-Suite) internally and with customers required.

• Excellent knowledge of and hands-on experience with all aspects of event management, budget management, logistics, vendor negotiation, and marketing.

• Knowledge of working with international regions across time zones and different languages.

• Ability to thrive in a fast-paced environment while multitasking, re-prioritizing projects,

• and communicating priority updates to stakeholders.

• Highly organized and detail-oriented self-starter with exceptional prioritization, organization, and time management skills.

• Excellent executive communication skills, interpersonal skills, and eloquent writing skills.

• Exceptional vendor management skills.

• Able to travel 50% of the time.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

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The Data Solutions team empowers Salesforce's digital transformation by leveraging data and AI to drive strategic and automated decisions across the organization. We're dedicated to enhancing the pipeline, increasing ACV, and boosting customer success. Using Salesforce technology, we build reliable data and AI products that fuel marketers and teams across the company with the insights needed to accelerate sales, improve customer adoption, and create exceptional experiences. We manage the entire data supply chain, from creation and storage to transformation and use in algorithms, data products, insights, and experiments, always with a trust-first approach to ensure responsible data practices.

• The C360 Data Cloud team is Salesforce's "Customer Zero" for Salesforce Data Cloud, building and perfecting our own solutions to transform enterprise operations. We empower Marketing, Sales, and Customer Success by unifying billions of daily data points into hundreds of millions of rich customer profiles and actionable insights. Our ambitious vision is to create a true 360-degree customer view, seamlessly connecting profiles, buying signals, marketing engagement, and AI-driven insights to orchestrate personalized customer journeys at every touchpoint.

• As a Senior Product Manager for C360 Data Automation, you'll spearhead the strategy, development, and execution of consolidating our customer data into a single source of truth customer profiles within the Salesforce Data Cloud. Collaborating closely with Marketing, Sales, Customer Success, and other teams, you'll ensure seamless data integration and enable activation and access, fostering its large-scale adoption throughout the organization.

What Are We Looking For?

• Must have experience implementing large scale technology solutions at enterprise-level companies. The more exposure to different groups/teams, the better! You played a key role as a Product Manager, Technical Product Manager and/or Project Manager in those projects.

• Product Ownership: You'll be in the driver's seat, responsible for defining product requirements and fostering clarity and alignment across all contributing teams.

• Data-Driven Mindset: You're a data PM at heart, living by the mantra "What is not measured cannot be improved" by expertly defining, measuring, and monitoring adoption metrics.

• Collaborative Growth Driver: You thrive on cross-functional collaboration, effectively partnering with stakeholder teams to influence and scale the adoption of our Data Cloud

• Salesforce Acumen: You're a quick learner who grasps Salesforce technologies, understands the complexity and intricacies of our tech stacks, and can articulate how our work delivers value to stakeholders and benefits Salesforce overall. Current or former Salesforce certifications (Admin, Advanced Admin, Marketing Cloud and/or Data Cloud) are highly desirable.

• Marketing & MarTech Expertise: You have experience working in or with Marketing and/or MarTech teams, possessing a solid understanding of marketing audience targeting strategies and techniques, nurture marketing concepts, and B2B Marketing fundamentals.

• Strategic & Technical Problem Solver: You're adept at deconstructing sophisticated problems, applying your technical depth and a data-driven approach to finding solutions. You can demonstrate both quantitative and qualitative data to inform your roadmap, with an interest in identifying both quick wins and big bets. You'll partner effectively with engineering, product marketing, product leadership, and our incredible PM team to define and scale pilot launches.

• Compelling Communicator: You build impactful product demos and can effectively present C360 Data Cloud use cases and our "Salesforce on Salesforce" narrative to executive audiences and customers.

• Customer-Centric Leader: You have deep experience incustomer-facing/productroles, possess emotional intelligence for customers, and can confidently tackle, run, and implement difficult, ambiguous projects.

• Team Player with Humor: You have a sense of humor – we tackle big problems here, but we like to do it with a smile!

Responsibilities

• Define and run the product roadmap for Truth Profile Growth and Adoption by identifying and scaling use cases across different areas such as Sales and Customer Success.

• Work with collaborators to help identify new use cases and areas to expand how we use Data Cloud. Prioritize and coordinate the launch plan.

• Own requirements gathering process - create product specs that clearly identify problems, opportunities, goals, and metrics as well as use cases, and product requirements that help design and engineering teams develop solutions and measure success.

• Collaborate with cross functional teams and define important metrics, measure, and report on the success of the delivered use cases and launches.

• Communicate progress to collaborators, functional owners, and internal team members

• Coordinate releaseannouncements/communications(Slack announcements, documentation, etc.)

• Represent and be a liaison for Truth Profile for strategic projects and ad hoc requests.

• Coordinate as required cross-functionally and with other teams to drive engagement.

• Be the voice of the customer and work with the Data Cloud Product Management team to provide feedback and be an early adopter of newly released features and enhancements.

• Represent Salesforce on Salesforce for Data Cloud for internal users and customers, working closely with Product Marketing Managers and Sales to enable/educate them on what we do and how we use Data Cloud internally to promote the product.

• Be a partner to the Product Leadership in Marketing Decision Science in ensuring our growth strategy, roadmap, and deliveries meet the needs of our collaborators and company

• Build and maintain strong relationships with collaborators, including customers, internal teams, and executive management, to ensure alignment and drive successful outcomes.

Minimum Qualifications:

• 10+ years of professional experience, preferably handling data products from inception through launch and iteration.

• Experience running large projects where multiple cross teams collaborate, have dependencies on each other with the ability to come in mid-project and lead by taking the ownership immediately.

• Ability to quickly understand systems and technical concepts and an ability to jump into high-level architecture and related conversations in order to explain to Data engineers and other business partners.

• Strategic problem solver who can improve both quantitative and qualitative data to inform your roadmap, and you have a curiosity about identifying both quick wins and big bets.

• Experience providing enablement, product training, and technical expertise, facilitating creation and maintenance of proper product documentation, communicating work to collaborators, and participating in User discovery sessions with prospects and collaborators.

• Ability to work independently with little or no supervision while maintaining a high level of efficiency, within a distributed remote and global organization.

• Self-motivated and enthusiastic with shown creative and critical thinking capabilities.

• Experience working with remote/global teams and governance structures.

• Consistent track record of delivering successful products, concurrently and at scale.

• Shown ability leading scrum teams, writing detailed product/ technical requirement documentation.

Preferred Qualifications

• Technology -Proficiency/familiaritywith our tech stack: Salesforce CRM, Salesforce Data Cloud, and Marketing Cloud.

• General knowledge or previous working experience/exposure to sales, sales operations, and/or B2B marketing.

• Experience working with/runningcontractors/consultants

• Experience interacting with customers on calls and presenting to small/medium-sized audiences at conferences.

• Education - We prefer a Bachelor's degree in business or computer science or equivalent business experience.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

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Job Details

As a Developer Documentation Lead, you will play a crucial role in creating content that enables developers to effectively build on and extend Data Cloud. You’ll collaborate closely with our content architect, content strategist, as well as PM and Engineering stakeholders to understand developer needs and deliver industry-leading documentation.

. Spend some time on the

Key Responsibilities:

• Create and maintain developer-focused documentation for Data Cloud, ensuring clarity and accuracy.

• Collaborate with cross-functional teams including developers, product managers, and subject matter experts.

• Use AI tools for content creation, review, and research to enhance documentation quality.

• Adapt quickly to changing priorities and deliver high-quality content within tight deadlines.

• Advocate for customers by ensuring documentation meets their needs effectively.

Required Experience/Skills:

• 5+ years of professional writing with a focus on developer documentation.

• Strong ability to explain complex concepts to technical and non-technical audiences.

• Experience using AI tools for content creation and review.

• Excellent communication skills, including giving and receiving feedback.

• Growth mindset with flexibility to adapt to evolving priorities.

• Proven ability to work collaboratively in a fast-paced, Agile environment.

Desired Experience/Skills:

• Familiarity with source control software like Perforce or Git.

• Proficiency in XML-based authoring tools such as Oxygen.

• Experience with DITA and structured authoring methodologies.

• Knowledge of Salesforce and its ecosystem.

• Understanding of Agile development processes.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

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• 4+ years of experience designing and delivering software products from start to finish as part of a cross-functional team.
• Ability to deliver solutions on time independently and with on-site and distributed teams
• Deep understanding of user-centered design methods and best practices, and experience using analytics and research to drive decisions and develop product iterations.
• Ability to explore ideas, persuade, and build consensus on fast-moving projects with varying degrees of ambiguity and deadlines.
• Capability to deliver original, high-quality design work that is conceptually strong, meets business needs, and is at the right level of fidelity for each phase of a project.
• Strong communication and active listening skills, with an ability to build and develop close, trusting relationships with a wide variety of stakeholders across product and engineering.
• Familiar with managing large design initiatives, including managing competing priorities.
• Demonstrated desire to continually improve on processes.
• Can design and think in design systems, not just single-purpose apps.
• Can consider how a design impacts ethics and equality, and have the conviction to speak up if veering off course.
• Expert knowledge of current design tools, such as Figma, along with an ability to learn new tools.
• BA/BS or MA/MS in a design-related field, or equivalent experience.

• Collaborate closely with product owners, engineers, and user research teams to create a vision for your product area.
• Serve as a bridge linking design, product, engineering, and marketing teams.
• Oversee multiple web and mobile application features, interfaces, and experiences.
• Communicate clear and compelling ideas to a wide range of key stakeholders using documentation, reviews, and presentations.
• Produce wireframes, storyboards, concepts, and other collateral to help communicate research results and make the case for new ideas.
• Create designs that adhere to and extend the existing style guide and design system.
• Generate detailed final design specs that inspire accurate developer builds.
• Work with developers and quality experts to deliver a polished final product.
• Promote and educate others on new interface guidelines and design patterns.
• Mentor new design staff.
• Develop software that is global in reach, universal in design, and designed for users of multiple languages and abilities.
• Advocate for accessibility through encouraging product and engineering management to prioritize accessible features and bug fixes.
• Support the vision for a product’s creative identity, articulates it clearly and convincingly, and guide the team through its implementation.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Job Category

Job Details

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

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Job Details

to lead the design and delivery of the data foundation, models, and schemas that power theC360 Data CloudMarketing AutomationGo-To-Market Activations, and the data infrastructure supporting creation of
Responsibilities

• Take ownership of the entire data modeling process and associated deliverables for both analytical and customer data models.

• Collaborate with Product Management teams to comprehend and assess functional and technical requirements.

• Conduct data discovery and analysis of source systems to pinpoint the necessary data sources aligned with business needs.

• Develop conceptual and logical data models to validate requirements, identifying crucial entities and relationships.

• Collaborate closely with engineering teams to design and implement physical data models, including source-to-target mapping documentation andtransformation/businessrules.

• Provide ongoing support to engineering teams during pipeline creation and the implementation of new data models.

• Ensure data governance across all Marketing data platforms and architecture by collaborating with cross-functional teams.

• Foster data innovation for internal use cases, challenging conventional thinking about customer data models for segmentation and personalization.

• Generate and sustain comprehensive documentation for data models and source system analysis.

• Pursue continuous improvement in existing processes, methods, and tools to enhance overall efficiency and effectiveness.

Minimum Qualifications:

• A related technical degree required.

• 7+ years of demonstrated, hands-on analytical data modeling and design experience for OLTP and analytical systems. Experience with Salesforce platform and data objects is a huge plus.

• Possess a solid understanding of data modeling principles and best practices, including expertise in canonical and semantic data modeling concepts.

• Significant experience in data analysis and data profiling using SQL and other tools.

• Significant experience in data warehousing, data lakes, data pipelines, batch and real-time data transformation (ETL/ELT) and processing

• Direct experience and proficiency with at least one modeling software (e.g. ER Studio, ERwin).

• Demonstrate the ability to generate thorough and understandable documentation artifacts, including data lineage and data glossaries.

• Familiarity with marketing analytics, business intelligence, and visualization tools (e.g., Google Analytics, Tableau etc.) is beneficial.

• Ability to quickly grasp technological and business concepts.

• Possess strong verbal and written communication skills, with a track record of effectively conveying technical and functional concepts to engineers, software professionals, and product management.

• Thrive in a fast-paced, Agile environment characterized by short release cycles, iterative development, and continuous feedback.

• Capable of handling multiple projects/products simultaneously and comfortable working with minimal specifications.

Preferred Qualifications:

• Experience with the Salesforce technology stack, particularly Salesforce Data Cloud features such as Calculated Insights, Segmentation, and Identity Resolution, to guide data modeling decisions for both real-time and batch use cases. Prior experience applying identity resolution techniques to support the creation of a golden customer record is highly desirable.

• Prior experience with CRM, Sales and Marketing data is a huge plus

• Sound grasp of enterprise architecture principles

• Understanding and acquaintance with marketing technology solutions and the Digital Marketing domain

• Advanced degree or equivalent experience in Computer Science or a related field

• Experience working with globally distributed teams is a plus

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement