Jobs at Salesforce in United States, Bellevue

Job Category

Software Engineering

Job Details

Applications will be accepted until 11/03/2025.

Your Impact:

• Deliver cloud infrastructure automation tools, frameworks, workflows, and validation platforms on our public cloud platforms such as AWS, GCP, Azure, or Alibaba
• Designing, developing, debugging, and operating resilient distributed systems that run across thousands of compute nodes in multiple data centers
• Using and contributing to open source technology (Spinnaker, Zookeeper, etc.)
• DevelopingInfrastructure-as-Codeusing Terraform
• Writing microservices on containerization frameworks such as Kubernetes, Docker, Mesos
• Resolving complex technical issues and drive innovations that improve system availability, resilience, and performance
• Eat, sleep, and breathe services. You have experience balancing live-site management, feature delivery, and retirement of technical debt
• Participate in the team’s on-call rotation to address complex problems in real-time and keep services operational and highly available

Required Skills:

• 2+ years backend software development experience
• Deep knowledge of programming in Python, Go, Java
• Experience owning and operating multiple instances of a critical service
• Experience with Agile development methodology and Test Driven Development

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Colorado-based roles, the base salary hiring range for this position is $114,200 to $197,000. For Washington-based roles, the base salary hiring range for this position is $125,700 to $216,700. For California-based roles, the base salary hiring range for this position is $137,100 to $236,500. For Massachusetts based roles, the base salary hiring range for this position is $125,700 to $216,700.

Job Category

Enterprise Technology & Infrastructure

Job Details

Impact-Responsibilities

• Develop and execute audit strategies to ensure compliance with global standards and regulatory requirements.

• Lead and execute the internal controls testing program focused on Salesforce environments, ensuring alignment with SOX, ISO 27001, SOC 1/2, and other regulatory frameworks.

• Partner directly with Salesforce compliance engineering and platform teams to understand technical processes and design effective control testing strategies across multiple domains.

• Collaborate with cross-functional partners to operationalize audit recommendations and enhance compliance posture.

• Develop and maintain robust playbooks and control documentation for critical Salesforce processes that serve as the foundation for assessments and audits.

• Identify opportunities to streamline and automate testing procedures, driving operational efficiency and continuous improvement.

• Provide timely and actionable reporting to leadership, highlighting testing results, emerging risks, control gaps, and trends across the Salesforce ecosystem.
  

Minimum Qualifications

• 6+ years of experience in IT audit or internal controls, managing global compliance assessments in a complex environment with a strong focus on cloud/SaaS platforms.

• Prior experience in a compliance and regulatory environment related to security and privacy including security compliance standards across industries and geographies such as ISO 27001, SOC, HIPAA, PCI, HITRUST, and FedRAMP, etc.

• Strong program and stakeholder management experience, including cross-functional leadership in a highly collaborative environment.

• Experience with compliance tooling, control testing automation, or audit workflow platforms and processes

• Technical knowledge and understanding of different hyperscaler environments such as AWS.
  

Required Qualifications

• Strong Analytical and problem solving skills with the ability to assess risks and recommend solutions.

• Detail oriented with strong organizational and documentation skills.

• Ability to solve unique, complex and often ambiguous problems with broad impact on the business

• Conceptual and innovative thinking to develop and implement solutions

• Ability to work independently and collaboratively in a fast paced regulatory environment.

• Identify risk in processes and environments, and strategies to mitigate the risk.

Preferred Qualifications:

• Certifications (CRISC, CISSP, CCIE, CISM, CISA, CCSK) are a plus

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $157,600 to $216,700. For California-based roles, the base salary hiring range for this position is $172,000 to $236,500.

Job Category

Software Engineering

Job Details

About the Role:

As an Agentic Experience Specialist, you will be at the forefront of the evolution of user experience, specializing in crafting natural, effortless, and intuitive interactions between users and AI systems on the Salesforce platform. This role is pivotal in humanizing the power of AI by designing communication patterns that are clear, context-aware, and rooted in trust.

You will work directly with customers to design, implement, and optimize AI-powered solutions, ensuring every interaction feels like a natural extension of the customer relationship. Your goal is to create intelligent, brand-aligned behaviors for autonomous AI agents, enabling users to trust, understand, and confidently interact with AI-powered solutions that augment human productivity and creativity.

Your Impact:

• User Understanding & Customer Strategy:Collaborate directly with customers to understand their unique business needs and current experience to design AI-driven solutions that optimize workflows while maintaining high customer satisfaction. Conduct deep user research, including contextual inquiry, surveys, and analysis of existing chat and call transcripts, to understand user needs, behaviors, and pain points. Synthesize research findings into user personas and "as-is" journey maps to identify opportunities for improvement within the customer experience.

• Conversation & Interface Design:Lead the design of next-generation conversational AI interfaces for the Salesforce platform, ensuring they are intuitive, human-centered, and aligned with the brand's voice. You will define the AI agent's persona and design comprehensive dialogue flows and conversation maps. You will also focus on the design and implementation of voice interfaces, making them natural, empathetic, and responsive.

• Prototyping & Testing:Create conversational prototypes using tools like Voiceflow or Botsociety to visualize, test, and refine interaction flows early in the design process. You will design and executeconversation-specifictest cases covering primary flows, edge cases, and error scenarios. You'll also use a "Truth Curve" approach, using continuous testing and learning cycles to validate hypotheses with data rather than assumptions.

• Collaboration & Implementation:Work closely with cross-functional teams—including engineering, product management, and customer success—to ensure the successful implementation of conversational agents on the Salesforce platform. You'll also develop and maintain comprehensive design documentation to serve as a single source of truth for the AI's behavior.

• Monitoring & Optimization:Analyze user feedback and live conversational data to identify pain points and opportunities for continuous improvement. You'll use data analytics to continuously refine the user experience, ensuring AI models evolve with customer demands.
  

Required Qualifications

• Deep understanding of conversation design principles, NLU concepts (intents, utterances, entities), and human-to-human communication.

• Strong user research and empathy skills, with a proven ability to design customer-centric AI solutions that focus on personalization and usability.

• Experience with conversational prototyping tools (e.g., Figma, Botsociety, Voiceflow) and familiarity with prompt engineering for Large Language Models (LLMs).

• Experience with Salesforce products, particularly Service Cloud, Einstein, Salesforce Flow, and Salesforce Voice, with a strong understanding of AI-powered automation.

• Excellent writing and dialogue scripting abilities with a focus on clarity and brand alignment, paired with strong collaboration skills to work with cross-functional teams.

• Ability to interpret conversation data and analytics to measure the success of interfaces and drive improvements.
  

Preferred Qualifications

• Relevant certifications and/or experience in conversation design, AI voice interfaces, or Salesforce Voice.

• Experience engaging with C-level executives to define AI and UX strategies for large-scale projects.

• Proven ability to facilitate experience-based design workshops with customers to gather insights and shape product offerings.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $172,000 to $334,600. For Washington-based roles, the base salary hiring range for this position is $157,600 to $306,600. For Maryland based roles, the base salary hiring range for this position is $157,600 to $306,600. For California-based roles, the base salary hiring range for this position is $157,600 to $334,600. For Illinois based roles, the base salary hiring range for this position is $157,600 to $306,600. For Massachusetts based roles, the base salary hiring range for this position is $157,600 to $306,600.

Job Category

Software Engineering

Job Details

About the Role:

You will not only connect agents to systems but also orchestrate a collaborative network of specialized AI agents, ensuring they work together seamlessly to solve complex business problems. If you are an expert in connecting disparate systems and are excited by the challenge of enabling AI to act upon its insights, this role is for you.

Your Impact:

• System & Agent Integration Architecture:Design and implement robust, scalable, and secure integration patterns that connect Agentforce to a wide range of enterprise applications and enable communication between different AI agents.

• Multi-Agent Orchestration:Design and manage a Model Context Protocol (MCP) to orchestrate, monitor, and govern a fleet of specialized AI agents. Ensure efficient task allocation and collaboration between agents.

• Agent-to-Agent Communication (A2A):Develop and implement protocols and standards for inter-agent communication, enabling different AI agents to collaborate, share information, and hand off tasks effectively.

• API Development and Management:Develop, deploy, and maintain custom APIs (REST, SOAP) to facilitate seamless data exchange and action execution between Agentforce and other systems.

• Workflow Automation:Collaborate with business analysts and AI specialists to translate complex business processes into automated, agent-driven workflows. Implement the technical logic that enables agents to perform tasks like creating records, triggering notifications, and updating systems.

• Authentication and Security:Implement and manage secure authentication and authorization protocols (e.g., OAuth, SAML) to ensure that all agent actions are secure and comply with enterprise security policies.

• Data Flow and Transformation:Manage the real-time flow of data to and from the AI agent. Implement necessary data transformations to ensure compatibility between different system formats and schemas.

• Troubleshooting and Optimization:Monitor the health and performance of integrations, proactively identifying and resolving issues. Continuously optimize integration workflows for speed, reliability, and efficiency.
  

Required Qualifications:

• 5+ years of hands-on experience in a technical integration role, such as an Integration Developer or API Specialist.

• Expertise in API design and development (REST, SOAP, webhooks).

• Proficiency with one or moreprogramming/scriptinglanguages (e.g., Python, Java, JavaScript).

• Hands-on experience with an enterprise integration platform (iPaaS) such as MuleSoft, Dell Boomi, or a similar technology.

• Strong understanding ofauthentication/authorizationstandards like OAuth 2.0, OpenID Connect, and SAML.

• Experience with data formats like JSON and XML and data transformation techniques.

• Familiarity with message queues, event-driven architecture, and distributed systems concepts.

• A solid understanding of how AI agents operate, with a conceptual grasp of multi-agent systems and how they use data to trigger actions. Direct experience working on AI or automation projects is a significant plus.

• Excellent troubleshooting skills with the ability to diagnose and resolve complex technical issues that span multiple systems.

• Strong communication skills to collaborate effectively with both technical and non-technical teams.

• A proactive and detail-oriented approach to building and maintaining systems.

• Ability to work independently in a dynamic, fast-paced environment.
  

Preferred Qualifications

• Experience integrating with the Salesforce platform, particularly using Salesforce APIs and Apex.

• Any MuleSoft Developer or Architect certification is highly desirable.

• Familiarity with the integration services offered by major cloud providers (AWS, Azure, Google Cloud).

• Experience in an Agile development environment.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $172,000 to $334,600. For Washington-based roles, the base salary hiring range for this position is $157,600 to $306,600. For Maryland based roles, the base salary hiring range for this position is $157,600 to $306,600. For California-based roles, the base salary hiring range for this position is $157,600 to $334,600. For Illinois based roles, the base salary hiring range for this position is $157,600 to $306,600. For Massachusetts based roles, the base salary hiring range for this position is $157,600 to $306,600.

Job Category

Software Engineering

Job Details

Job Duties

Minimum Requirements: Master’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and two (2) years of experience in the job offered or in any occupation in related field, OR Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and five (5) years of progressively responsible experience in the job offered or in any occupation in related field.

A related technical degree required (Computer Science, Engineering (any field)).

Special Skill Requirements: (1) RDS, (2) Amazon Redshift, (3) DynamoDB, (4) Glue, (5) Athena, (6) Lambda, (7) SNS, (8) SQS, (9) S3, (10) Kinesis. Any suitable combination of education, training and/or experience is acceptable.

: $185,058.00 - $253,000.00 per annum.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this

Posting Statement

For Washington-based roles, the base salary hiring range for this position is $185,058 to $253,000.

Job Category

Software Engineering

Job Details

Responsibilities:

• The ideal candidate will lead and inspire a team within Security Infrastructure Identity and Access [IAM]. Deliver Security services, drive change, think independently, communicate clearly, and provide recommendations for process, service and automation initiatives on 1P (first party) and Cloud environments.
• Lead development teams in a full-service ownership model following Agile methodologies
• Lead DevOps activities for owned services in a 24/7 runtime environment, including driving investigations to resolve root cause and implement solutions.
• Collaborate with other engineering teams to solve security problems with minimal disruption to other business functions.
• Hire, train and assess the performance of direct reports according to corporate policies and procedures.
• Assist in the growth of employees through mentor, training and career development activities.
• Define goals and timely deliverables for improving any ofprovisioning/deprovisioning,privileged user management, role based access control (RBAC) entitlement, appropriateness of access and/or IAM services that are needed to support our business internally or externally.
• In conjunction with our engineering teams, work with partners & team members to design/architect, test, deploy and operate our IAM stack. You will partner with other business units, to deliver one enterprise identity solution for Salesforce.
• Drive design and implementation of innovative distributed software platforms for continuous assessment of security posture of the code and third-party packages used by Salesforce engineers

Required Skills/Experience:

• 3+ years of experience in managing identity and access management teams.
• Proficiency with IAM tools such as Okta, SailPoint, Azure AD, CyberArk, ForgeRock, etc.
• Strong knowledge of authentication standards (SAML, OIDC, OAuth2).
• Experience with identity lifecycle management and governance frameworks.
• Familiarity with directory services (LDAP, AD), scripting (PowerShell, Python), and APIs.
• Understanding of compliance frameworks (e.g., NIST, ISO 27001).
• Knowledge of automation/scripting languages and CI/CD processes including GoLang, Python (and/or Terraform, Spinnaker, JSON, Puppet).
• Proven experience driving Software Engineering Excellence practices.
• Proven experience in driving engineering excellence, showcasing strategic technical insight and driving technical partnerships
• Experience in consumption of Web Services APIs (JSON / XML, etc.).
• Experience in multi-tiered mission-critical systems, cloud environments (Amazon AWS, Microsoft Azure, GCP)
• Solid experience in a high-availability 24x7x365 environment with highly structured change management
• Strong technical understanding of systems, network, and identity fundamentals.
• Knowledge and experience with Identity and Access Management technologies and concepts.

Desired Skills/Experience:

• Knowledge of classic auth platforms: (Kerberos, LDAP, Radius, Tacacs+, etc.).
• Knowledge of federation platforms/protocols (Oauth, OpenID, SAML, WS-Fed, etc.)
• Working experience withCommercial/enterpriseIAM platforms (Ping Identity, Active Directory, etc.) or Open Source (OpenLDAP, OpenDJ, etc.).
• Experience with cloud scale Identity, Access Management (Single Sign-On/Multi Factor Authentication), Authorization services or design and architecture of IAM services
  *LI-Y

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

For Washington-based roles, the base salary hiring range for this position is $184,000 to $253,000.

Job Category

Software Engineering

Job Details

Your Impact:

As part of this role, you will:

* Architect, design, implement, test and deliver highly scalable products
* Master our development process, culture and code base, then improve it
* Operate optimally in the hybrid engineering model where engineers are encouraged to be able to craft and complete the vital work to ensure quality in their own code as well as other engineers
* Mentor others in development technologies, tools, and processes
* Present your own designs to internal/external groups and review designs of others
* Develop test strategies, design automation frameworks, write unit/functional tests to drive up code coverage and automation metrics
* Participate in the team’s on-call rotation to address sophisticated problems in real-time and keep services operational and highly available

Required Skills:

* A related technical degree required
* 6+ years of professional software development experience
* Deep knowledge of object oriented programming and experience with at least one object oriented programming language (Java, Javascript, C++, C#, Ruby, Python)
* High proficiency in at least one high-level programming language and web framework (NodeJS, Express, Hapi, etc.)
* Proven understanding of web technologies, such as JavaScript, CSS, HTML5, XML, JavaScript, JSON, and/or Ajax
* Validated understanding of Database technologies such as SQL, PL/SQL and relational database schema design
* Experience in automated testing including unit and functional testing using Java, JUnit, JSUnit, Selenium
* Excellent interpersonal skills

Preferred Skills:

* Experience building highly scalable web applications.
* Experience with Agile software development and test-driven development.
* Bachelor's degree in Computer Science or equivalent field
* Track record of being a top performer in current and past roles

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $157,600 to $253,000. For California-based roles, the base salary hiring range for this position is $172,000 to $276,100.