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The Solution Engineer must have a strong desire to demonstrate their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and successfully demonstrate the solutions that address these requirements and provide business value.As an Account Solution Engineer, also known as a "Presales Consultant," "Sales Consultant", ”Pre -Sales Engineer” , “Sales Engineer” or "SE", you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience.You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure.Responsibilities:

• Coordinate and lead the entire solution cycle through close collaboration with other teams.

• Understand the customer’s needs, and establish Salesforce’s product as the best solution that solves unique challenges.

• Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions.

• Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.

• Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.

• Attain quarterly and annual objectives assigned by management.

• Respond efficiently to RFPs.

• Lead the technical side of the sales cycle.

• Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.

Required Qualifications:

• 10+ years of solution engineering, consultancy, delivery, or training success for an enterprise software solution organisation.

• Experiences of selling into customers across the UK in the Communications, Media, Sports or Gaming sector

• Salesforce, or other, certifications related to Artificial Intelligence, specifically generative AI and LLM concepts

• Experience implementing Digital Transformation strategies, enterprise consulting and delivering increased success to their customers.

• Proven oral, written, presentation, and interpersonal communication and relationship skills.

• Proven time management skills in a dynamic team environment.

• Ability to work as part of a team to tackle problems in dynamic, energising environments.

• Inquisitive, practical, and passionate about technology and sharing knowledge.

• Loves to be the first to know something and to understand why and how things happen.

• Good at searching out information and experimenting, love to concentrate on a particular topic, and tackle puzzles.

• Good at explaining ideas and finding ways to keep people’s attention.

• Willing and able to travel occasionally.

• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, insurance industry and/or financial services experience, etc.).

• Relevant Salesforce certifications (Administrator, Service Cloud, Experience Cloud) and consulting experience are strongly recommended

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Principal Responsibilities:

• Partner with Account Executives to understand customer needs, build value-driven solution strategies, and support deal execution.

• Deliver engaging product demonstrations, technical presentations, and proof-of-concepts that highlight the Signature Success Plans differentiation.

• Translate complex business and technology challenges into clear solution architectures leveraging the Signature Success Plan offering.

• Lead technical discovery sessions to uncover customer requirements that align with their digital transformation goals.

• Build and maintain trusted relationships with technical and business stakeholders, including architects, developers, and executives.

• Collaborate with Product Management and Customer Success to ensure customer needs are represented and delivered.

• Continuously develop expertise in MuleSoft, Salesforce, and the broader integration and automation ecosystem.

Required Experience:

• 5+ years of experience in presales, solution engineering, consulting, or a related technical role.

• Strong technical background in integration, APIs, middleware, microservices, and/or enterprise application architecture.

• Excellent communication and presentation skills with the ability to influence technical and business audiences.

• Proven ability to design and articulate solution architectures that address both technical and business needs.

• Degree or equivalent relevant experience required. Experience will be evaluated based on the values & behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Required Skills & Attributes:

• Ability to prioritize, multi-task, and perform effectively under pressure

• Great attention to detail, with strong analytical and problem-solving skills

• Collaborative and consultative work style, ability to thrive in a high-velocity, highly dynamic work environment

• Deep understanding of customer success principles, solutioning approaches, and considerations

• Experience with complex, escalated customer situations, ability to navigate large organizations and gain executive-level buy-in

• High energy, outgoing, positive attitude, and ability to motivate others

• Results-driven, tenacious, and driven to succeed in a fast-paced environment.

• Ability to learn quickly and adapt to change

• Ability to travel up to 25%

Nice to haves:

• MuleSoft certifications (MuleSoft Certified Developer, MuleSoft Certified Architect, etc.)

• Salesforce certifications (Certified Salesforce Admin, Certified Agentforce Specialist, etc.)

• Industry knowledge

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

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As a Paid Media Coordinator, you'll act as the central point of contact, facilitating the flow of information and ensuring alignment on Global Cloud paid media initiatives in EMEA. This role is not about developing media strategy, but rather about connecting Paid Media teams and streamlining communication to ensure our Global Cloud campaigns land effectively at the local level.

Key Responsibilities:

• Facilitate Communication: Serve as the primary liaison between the Global Cloud Paid Media team and EMEA Paid Media team, ensuring clear, consistent, and timely communication regarding paid media plans, assets, and performance.

• Information Dissemination: Distribute media briefs, guidelines and performance updates between Global Cloud Paid Media team and the EMEA Paid Media team.

• Feedback Collection: Gather feedback, insights, and local market nuances from the EMEA Paid Media team and relay them back to the Global Cloud Media team to inform paid media strategy.

• Process Improvement: Identify and propose solutions for optimizing communication workflows and information sharing between teams.

• Documentation: Maintain organized records of communication, decisions, and shared resources related to Global Cloud paid media activity.

• Data-driven: Analyze data to identify trends and proactively flag performance issues.

What You'll Bring:

• Minimum 3 years driving business impact through digital marketing, preferably within the B2B or SaaS industries.

• Proven experience in a paid media function or project management role, within a marketing or media environment.

• Experience executing campaigns on Search platforms like Bing, Google Ads and SA360.

• Exceptional communication and interpersonal skills, with the ability to build strong relationships across diverse teams.

• Strong organizational skills and attention to detail, capable of managing multiple information streams simultaneously.

• Ability to work independently and proactively identify communication needs.

• Familiarity with paid media concepts and terminology.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Job Category

Job Details

As a Paid Media Coordinator, you'll act as the central point of contact, facilitating the flow of information and ensuring alignment on Global Cloud paid media initiatives in EMEA. This role is not about developing media strategy, but rather about connecting Paid Media teams and streamlining communication to ensure our Global Cloud campaigns land effectively at the local level.

Key Responsibilities:

• Facilitate Communication: Serve as the primary liaison between the Global Cloud Paid Media team and EMEA Paid Media team, ensuring clear, consistent, and timely communication regarding paid media plans, assets, and performance.

• Information Dissemination: Distribute media briefs, guidelines and performance updates between Global Cloud Paid Media team and the EMEA Paid Media team.

• Feedback Collection: Gather feedback, insights, and local market nuances from the EMEA Paid Media team and relay them back to the Global Cloud Media team to inform paid media strategy.

• Process Improvement: Identify and propose solutions for optimizing communication workflows and information sharing between teams.

• Documentation: Maintain organized records of communication, decisions, and shared resources related to Global Cloud paid media activity.

• Data-driven: Analyze data to identify trends and proactively flag performance issues.

What You'll Bring:

• Minimum 3-5 years driving business impact through digital marketing, preferably within the B2B or SaaS industries.

• Proven experience in a paid media function or project management role, within a marketing or media environment.

• Experience executing paid campaigns on social media platforms like Meta Ads Manager, Instagram Ads, Twitter Ads, LinkedIn Ads, GDN, DV360.

• Exceptional communication and interpersonal skills, with the ability to build strong relationships across diverse teams.

• Strong organizational skills and attention to detail, capable of managing multiple information streams simultaneously.

• Ability to work independently and proactively identify communication needs.

• Familiarity with paid media concepts and terminology.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

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Job Details

• Define and execute a scalable, outcome-driven regional partner strategy, closely aligning with empowered OUs, MuleSoft Sales, and global strategic objectives.
• Adapt and scale global MuleSoft campaigns regionally to maximize pipeline generation, acceleration, and market growth.
  

• Build executive-level strategic relationships with top GSIs (e.g., Deloitte, Accenture, Capgemini, PwC, IBM) and emerging innovative partners.
• Establish and maintain structured, outcome-driven business plans, including monthly accountability reviews, clear KPIs, and growth metrics.
  

• Drive MuleSoft’s pivotal role in shifting customer mindsets from fragmented Best-of-Breed solutions to Salesforce’s cohesive Best-of-Suite platform.
• Clearly position MuleSoft as the integration solution enabling streamlined IT landscapes, lower integration costs, unified data governance, and accelerated customer outcomes.
• Articulate MuleSoft’s unique capability in supporting comprehensive Salesforce ecosystem adoption (Data Cloud, Slack, Tableau, AgentForce, and Unify).
  

• Strategically drive executive-level engagement with partners and customer CIOs, clearly communicating the value of MuleSoft within a broader Salesforce vision.
• Align regional AVPs closely with GSI partner counterparts, ensuring consistent executive alignment and collaboration.
  

• Collaborate closely with the Alliances Center of Excellence to develop and deploy structured, measurable partner enablement programs.
• Drive clear accountability, enablement outcomes, and reporting transparency to continuously enhance partner effectiveness and growth.

• Measurable growth in partner-sourced pipeline and ACV.
• Strong accountability, clear commitments, and measurable execution from top GSIs.
• Increased adoption of MuleSoft-driven legacy modernization initiatives regionally.
• Enhanced executive-level engagement, demonstrated by C-suite alignment and participation in strategic partner events.

• 10+ years senior-level experience in Alliances, Partner Management, Consulting, or Integration-focused Business Development.
• Proven record in managing and scaling complex partner ecosystems, specifically with GSIs and strategic consultancies.
• Deep experience positioning integration solutions (MuleSoft preferred) for legacy middleware replacement (SAP, IBM, Tibco, webMethods).
• Exceptional skills in building executive-level relationships and influencing senior stakeholders at GSIs.
• Strategic, results-driven mindset with the ability to balance global consistency and local execution agility.
• Proficient at navigating cross-functional internal teams (Sales, Solution Engineers, Marketing, Product) to align efforts and accelerate partner-led outcomes.

• Strategic thinker who excels in dynamic, high-growth environments.
• Excellent communicator and facilitator, skilled in influencing senior stakeholders and driving alignment.
• Self-aware leader known for motivating and inspiring high-performing, collaborative teams.
• Passionate advocate for partner ecosystems, innovation, and customer success.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement