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Principal Responsibilities:

• Partner with Account Executives to understand customer needs, build value-driven solution strategies, and support deal execution.

• Deliver engaging product demonstrations, technical presentations, and proof-of-concepts that highlight the Signature Success Plans differentiation.

• Translate complex business and technology challenges into clear solution architectures leveraging the Signature Success Plan offering.

• Lead technical discovery sessions to uncover customer requirements that align with their digital transformation goals.

• Build and maintain trusted relationships with technical and business stakeholders, including architects, developers, and executives.

• Collaborate with Product Management and Customer Success to ensure customer needs are represented and delivered.

• Continuously develop expertise in MuleSoft, Salesforce, and the broader integration and automation ecosystem.

Required Experience:

• 5+ years of experience in presales, solution engineering, consulting, or a related technical role.

• Strong technical background in integration, APIs, middleware, microservices, and/or enterprise application architecture.

• Excellent communication and presentation skills with the ability to influence technical and business audiences.

• Proven ability to design and articulate solution architectures that address both technical and business needs.

• Degree or equivalent relevant experience required. Experience will be evaluated based on the values & behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Required Skills & Attributes:

• Ability to prioritize, multi-task, and perform effectively under pressure

• Great attention to detail, with strong analytical and problem-solving skills

• Collaborative and consultative work style, ability to thrive in a high-velocity, highly dynamic work environment

• Deep understanding of customer success principles, solutioning approaches, and considerations

• Experience with complex, escalated customer situations, ability to navigate large organizations and gain executive-level buy-in

• High energy, outgoing, positive attitude, and ability to motivate others

• Results-driven, tenacious, and driven to succeed in a fast-paced environment.

• Ability to learn quickly and adapt to change

• Ability to travel up to 25%

Nice to haves:

• MuleSoft certifications (MuleSoft Certified Developer, MuleSoft Certified Architect, etc.)

• Salesforce certifications (Certified Salesforce Admin, Certified Agentforce Specialist, etc.)

• Industry knowledge

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Posting Statement

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Job Details

Responsibilities:

• Partner with the EMEA Success Plan Sales Leaders to drive Success Plan Programs pipeline and ACV
• Partner with OU Sales Programs Managers to scale Success Plan Programs direct to OUs
• Identify and recommend areas of strategic focus for the global sales teams
• Propose, create, prioritize, execute, and report on the success of sales programs
• Lead multiple complex and strategic projects to support revenue growth
• Partner with the business to align on goals, challenges, and data needed to support the strategy and proactively make recommendations
• Provide management with scope, timeline, requirements, benefits, and return on investment for each project
• Communicate risk clearly and take the lead in developing resolution strategies
• Represent the Success Plans team on broader cross-functional projects involving other parts of the business as needed

Desired Skills/Experience:

Experience

• 5 -7+ years of relevant experience, ideally in Sales Strategy, Business Operations, Strategic Planning, Strategic Finance, Consulting, or related fields
• Proven success in sales strategy or business operations related to business metrics, operations, and revenue growth
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Skills

• Ability to structure and transition complex problems to solutions
• Outstanding problem solving skills: consistent track record to ask questions, structure sophisticated problems, develop solutions and recommendations
• Building and delivering presentations to senior executives and translating data insights into concise and insightful executive summaries and presentations
• Confident communicator with attention to detail, oral, written, and presentation skills
• Ability to see the big picture, innovate, and adapt to change
• Knowledge of Salesforce products desired or experience with comparable enterprise business technology tools
• Get it-done attitude with a strong sense of team spirit
• Self-starter motivated to go above and beyond the task at hand and succeed in a collaborative, fast-paced environment

Unleash Your Potential

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Posting Statement

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Job Details

The Slack GTM Center of Excellence team is looking for a highly qualified individual to lead our EMEA GTM strategy and execution for Slack. You will partner directly with the Slack & Sales leadership team, as well as the Core Operating units as a trusted advisor, focused on driving revenue growth in region through strategic analysis as well as Sales program and enablement delivery. You will think strategically, arrive at a focused execution plan, and lead the plan to fruition. Example of projects can range from the very strategic to the very operational and focus on some of the many areas, such as Go-To-Market planning, regional playbooks, market segmentation, sales pipeline, and business performance review.
Impact:

• Represent the EMEA Slack GTM Team across Strategy, Programs and Enablement with both the Slack Sales Leaders as well as their counterparts

• Own the Quarterly GTM Planning for programs and enablement in region including both Slack specialist training and core activation, as well partnering with marketing for customer activation strategy

• Be the voice of the EMEA Slack Sales team in Global Slack initiatives i.e. Pricing & Packaging or SF Channels Launches

• Define key performance metrics and targets, build reports and dashboards to derive insights into the health of the business, identify areas of weakness, and present improvement recommendations to sales leadership

• Perform ad-hoc analyses across multiple data sets and tools (examples of analyses include customer segmentation, sales participation, propensity to buy, white space, etc.)

• Drive forecast management excellence to ensure sustained, predictable growth across all business units, coordinate weekly forecast calls to track status of sales pursuits

• Create executive-level presentations for both local and global leadership reviews; organise quarterly business reviews

Minimum Qualifications:

• 8+ years of professional experience, ideally in consulting or sales strategy/business operations roles

• Experience with quantitative analysis and financial modeling

• Experience with designing & running Sales Programs and Enablement sessions

• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Preferred Qualifications:

• Ability to translate complex information into easily consumable insights

• Self-starter and high degree of motivation to go above and beyond the task at hand

• Excellent communications and presentation skills

• Experience with R, Python, SQL, Tableau (or similar analytical packages) a plus

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

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Posting Statement

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Job Details

Roles & Responsibilities

• Represent Salesforce as a global software, cultural, and thought-leading brand to create high-impact ways for our ecosystem partners to activate with us.

• Work cross-functionally with Strategic Events and executive sponsors to understand client needs, objectives, etc.

• Develop strong relationships with regional Alliances stakeholders to ensure priority partners are represented at key events.

• Own the sales process from prospecting to deal close, building and maintaining deep, long-lasting relationships with key sponsor decision-makers & senior leaders to drive ongoing value through upsells and renewals.

• Develop sales material narrative, pitch to client decision-makers, structure deals, negotiate terms, close, and work with legal to execute contracts.

• Project manage the delivery of all elements of your sold sponsorships in collaboration with the execution arm of the Sponsorship Marketing team and occasionally manage complete programs from execution to delivery.

• Leverage established rate cards and asset valuations to structure, price, successfully negotiate, and close deals that help meet or exceed revenue and key account goals.

• Ideate, build, and package 360-degree solution-based sponsorships based on a client’s needs, objectives, and feedback in collaboration with the strategy team.

• Work with the strategy team to create and deliver sponsorship recap/proof of performance presentations and measurement reports.

• Travel frequently to support onsite execution and ensure a best-in-class partner experience.

Qualifications

• 2–4+ years of relevant work experience (sponsorship sales, account management, project management, or similar field).

• Self-motivated individual capable of working in a fast-paced, dynamic environment.

• Proven experience effectively working with teams across multiple departments, time zones, and functions.

• Strong attention to detail and project management experience.

• Working knowledge of the Salesforce partner ecosystem.

• Experience with Sales Cloud is a plus.

• Demonstrated ability to present to leadership and strongpresentation-buildingskills.

• Demonstrated ability to build consensus across diverse teams.

• Dynamic, self-assured demeanor that thrives in a successful team.

• Proven track record of success in a fast-paced, sometimes frenetic environment.

• Can-do, positive, and inspiring attitude.

• Innovative and creative thinker.

• Ability to develop and maintain external relationships with senior leaders.

• Ability to manage and organize a significant pipeline and report on progress to leadership.

• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

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Job Description

In this role, you will be challenged as a salesperson to grow personally and professionally: The majority of leaders in our field organisation come through internal promotions, and you’ll be surrounded by some of the smartest people in the world who will push you and support you to do the best work of your career.

What you will be doing

Proactively identify, qualify, and close a sales pipelineBuild strong and effective relationships, resulting in growth opportunitiesWork closely with the ecosystem partner sales and channel partner to maximize deal sizes
Participate in our sales enablement training, sophisticated sales training, and leadership and development programs

What you’ll need to be successful:

A track record of overachievement in quota carrying software sales roles
Experience driving ​new deals
Value speaking directly and honestly with others’ best interests at heart

Knowledge of API Management and Integration is advantageous but not required.
Benefits & Perks

Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this

Posting Statement

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Your Impact

• Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion.

• Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature.

• Help your customers achieve their business goals and outcomes on the Salesforce platform by:

• Coordinating the completion of the Signature Success catalog of services as required for your customer.

• Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer.

• Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation.

• Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success.

• Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues.

• The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer’s need.

Minimum Requirements

• Minimum of 8 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture.

• Experience with Salesforce Sales Cloud and/or Service Cloud and/or a relevant competing platform.

• 4+ years’ experience in management consulting services,

• Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organisation, including executive and C-level.

• Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features.

• Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners.

• Knowledge of software development process and design methodologies.

• Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects.

Preferred Requirements

• Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Service Cloud Consultant).

• Knowledge of Salesforce products and features, capabilities, best use, and how to deploy.

• Experience working with Enterprise-level customers.

This role is office-flexible, and the expectation is to be in office 3 days per week

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement