Senior /lead Account Solution Engineer - It/ites jobs at Salesforce in India, Bengaluru

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• • Job Description
    You will be responsible for driving strategic, enterprise-wide sales initiatives into a territory consisting of calling on the largest companies in India. Your accounts will be a blend of clients with additional revenue opportunities and prospects. You should be able to forecast sales activity and revenue achievement while creating satisfied and reference-able customers. Very driven comp plan with tremendous upside earning's potential.Responsibilities:

    • To exceed monthly/quarterly sales targets by selling Salesforce solutions into enterprise accounts and within an assigned geographical or vertical market. You will handle the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts.
    • Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days.
    • Pipeline development through a combination of cold calling, email campaigns, and market sectorknowledge/resourcefulness.
    • Create and maintain a sales pipeline to ensure over-achievement within the designated market sector(s).
    • Engage with prospect organizations to position Salesforce solutions through strategic value-based selling, business-case definition, value analysis, references, and analyst data.
    • Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
    • Generate short-term results whilst maintaining a long-term perspective to increase overall revenue generation.
    • Daily update of the Salesforce system with accurate customer and pipeline data.
    • Accurate monthly forecasting and revenue delivery.

    
    Required Skills:

    • Successfully sold into Large Enterprise Organizations across Industries.
    • 7+ years of enterprise solution sales experience selling CRM, ERP, or similar.
    • A proven track record of driving and closing enterprise deals.
    • Consistent overachievement of quota and revenue goals.
    • Degree or equivalent relevant experience required. Experience will be evaluated based on the skills you'll use every day for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

    
    Desired Skills:

    • Strategic account planning and execution skills.
    • Experience selling to C-Level and across both IT and business units to customers - Enterprise Customers in the West Market of India.
    • Strong technical competence.
    • Passion and commitment to customer success.
    • Ability to sell both an application and deployment of a platform.
    • Strong time management skills.
    • Demonstrated consultative sales solution skills, including the ability to articulate a clear, concise return on investment value statement.
    • Ability to maintain a high level of productivity, handle multiple contending priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment.

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Posting Statement

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Job Details

• Job Description

  We are seeking proven sales performers to help us grow our customer base for our Manufacturing and Energy industry vertical in South India. This is a role for someone who is a hunter and eager for new business success. Responsibilities include generating new business in new accounts and also expanding the footprint inside existing customers, as well as playing a key role as you drive strategic CRM initiatives for companies across the South India market. On top of your own business development, we provide a range of support functions to help create and drive opportunities from internal sales support to highly skilled pre-sales so it is not just you against the world.

  Responsibilities:

  - Developing and maintaining relationships within our Manufacturing and Energy industry vertical focused on accounts in South India preferably Tamilnadu region.
  - Leading complex sales-cycles and presenting to C-level executives the value of our enterprise suite of applications.
  - Rich C-level connect in Tamilnadu region

  Requirements:

  - 3+ years of experience carrying quota and closing deals in software (business applications preferred) or technology sales. Job grade and salary will be commensurate with experience.
  - Successful track-record managing deals with customers in South India preferably Tamilnadu region.
  - Consistently over-achieved quota in past positions.

  - Ability to create customer value and Volume deals.
  - Experience managing and closing complex sales-cycles in manufacturing and energy industry.
  -Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

  Desired Skills:

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Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

• Salesforce industries' goal is to deliver rapid, value-driven customer solutions for complex business problems. Our Salesforce Developers are key players in this objective, as they can leverage native Industry Cloud functionality to deliver customer requirements quickly with minimal customisation.

• You’ll be responsible for turning the program design of our Solution Architects and Technical Architects into a configured solution that meets the customer’s needs.

• Working predominantly in Agile scrum teams, you’ll be building out complex business processes using Industry Cloud technology and the toolkit of the platform.

• You’ll be involved in all phases of the project lifecycle - from low-level design and development through to deployment and post-production support.

• You’ll acquire a deep product knowledge of the Salesforce Industries vertical applications, and will be able to mentor customer (and system integrator) resources and accelerate knowledge transfer to them.

• You’ll also act as a champion in the wider Salesforce Industries partner ecosystem, sharing best practices, lessons learned, and time-saving techniques.

Minimum Requirements:

• 5+ years experience working on deployment teams, ideally using Agile development techniques.

• Proven track record of successful delivery of customer projects, preferably enterprise CRM implementations.

• Experience in building solutions in the financial services industry.

• A self-starter, adept at picking up new skills and technologies, and eager to break new ground.

• Excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers or delivering a technical presentation.

• Vision to help us take our company to the next level.

• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Technical Requirements:

• Salesforce (Apex, VisualForce, Lightning)

• Java, SOAP APIs, REST (JSON, XML)

• Data modeling

• Process modeling tools and best practices

Preferred Requirements:

• Knowledge of OmniStudio (Integration Procedures, Data Raptors, Omniscripts)

• Excellent interpersonal and communications skills.

• Salesforce Platform Developer / Platform App Builder certification

• Bachelor's or Master's degree in Computer Science, Software Engineering or a related field

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

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Job Details

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this

Posting Statement

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Job Details

In addition to people leadership, career coaching, and project oversight responsibilities for the team, you will build our Industries practice through leading internal initiatives, contributing to the technical practice business plan, developing methodology, creating team enablement, onboarding new architects, and recruiting to build the team.

• You’ll have up to 35 reports under your scope of responsibility. You will be required to deliver technical work (as a senior technical architect) on Industries projects at 25% utilization and balance that with leading your team of Technical Consultants, Architects and Managers.
• You’ll be responsible for hiring, training, and mentoring our Technical Consultants so they can implement successfully in turning the program design of our Solution Architects and Technical Architects into highest-quality solutions that meets the customers’ needs.
• Serve as a trusted advisor to the client, guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
• Identify and lead internal critical initiatives to grow the Industries consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise
• Work closely on projects with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
• Lead Enterprise Architecture and Governance for an enterprise-level customer engagement.Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business stakeholders that shape the architectural vision, and establish a program architectural roadmap.
• Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying.
• Lead a project team of developers focused on driving optimized solutions for our Industries clients leveraging Salesforce Service Cloud, Sales Cloud, and Experience Cloud
• Ensure the success of these teams while securing the highest CSAT and business outcomes
• Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party stakeholders
• Establish trust with the customer’s leadership, promoting and/or implementing best practices with SFI and Salesforce
• Highlight and manage risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion

Minimum Requirements:

• 18+ years of experience leading Salesforce technical consulting projects and handling individual contributors.
• 8+ years of people management experience
• Strong application design skills combined with strong data, integration, and security architecture skills
• Expertise in one or multiples of → Industry Cloud,Sales/Service/ExperienceCloud, and Vlocity OmniStudio
• Integration Architecture (Must have)
• Platform Security (Must have)
• Identity and Access Management / Integration Security
• Sharing and Visibility (Must have)
• Data Architecture and Management (Must have)
• Architectural Design Patterns
• Apex Design Patterns (Must Have)
• Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others)
• Proficiency in English

• Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect)
• OmniStudio Developer/Consultant
• Thorough individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
• Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience
• A great listener with the ability to communicate with people in diverse roles
• Proven ability to analyze, design, and optimize business processes via technology and integration
• Resourceful and innovative thinker who can work through and solve problems
• Adept at navigating/mediating conflict and fostering healthy dialogue
• Strong interpersonal skills - nurture effective working relationships with others
• Exceptional analytical skills - experience overseeing and managing business metrics, productivity, and outcomes

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Posting Statement

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Be an innovator who can build new solutions using out-of-the-box thinking.Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state.Deliver functional and technical responses to RFPs/RFIs.Required Skills:
Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Relevant 7+ years of confirmed experience in the IT Industry, either pre-sales or implementation of customer engagement solutions, supporting the sales cycle in selling CRM or high value business solutions.
Strong focus and experience in pre-sales or implementation is required.A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.Outstanding presentation and demonstration skills.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

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Posting Statement

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As aSenior Director of Product Managementin our AI Cloud/Agentforce Organization, you will be instrumental in shaping the product vision and driving the success of our AI platform and agents in the market. In addition to product delivery and excellence, you will also be managing a dynamic team of PMs who own a wide range of AI agent types and platform features.

Key Responsibilities:

• Product Strategy: Define and implement the product strategy for Employee Agents to align with the company's overall vision and goals.

• Building and maintaining the Employee Agents Conversation AI product serving Enterprise customers

• Drive Innovation, Customer Success & Trust for Employee Agents

• Customer facing outbound product management, escalation management

• Product Development: Collaborate with cross-functional teams, including engineering, design, and marketing, to define and both the product & trust road map for Employee Agents, prioritizing Slack as the primary surface for deployment.

• Deliver high-quality products within the organization that will benefit all clouds: Service, Commerce, Industries, Sales cloud.

• Experienced manager of PMs: Build and mentor the PM team, driving cohesion and maintaining a high bar for innovation and execution

• Drive team culture, in-office team and cross-cloud collaboration

• Drive Customer-Centric Innovation: Work with both pre-sales and post-sales teams to develop rapid prototypes, identify and eliminate product gaps, drive product improvements, and engage customers as design partners to ensure high satisfaction. Maintain a tight feedback loop with Product and Engineering, prioritizing field-discovered gaps and fostering customer-centric innovation.

• Evangelize Thought Leadership: Frequently speak at customer and industry events, evangelizing the transformative shift from reactive ticket resolution to proactive ticket prevention and outcome-based automation.

Qualifications:

• 15+ years of industry experience and solid understanding of Agents, Copilots, Conversational AI landscape, Artificial Intelligence in its myriads flavors.

• Passionate about emerging AI trends, translating that to vision and roadmap

• Highly Technical and well versed in building SaaS services

• Experience with 0→1 product incubation at startups or inside of a larger organization

• Exposure to outbound product management

• Consistent track record of successfully launching and leading a product or a service

• Strong understanding of CRM applications, rules engines, and pricing applications.

• Experience managing cross-functional teams, including engineering, design, and data science.

• Excellent communication and stakeholder management skills, with the ability to articulate technical concepts to non-technical audiences.

• Analytical mindset with experience in using data to drive product decisions and measure success.

• Experience with the lifecycle of AI model development, tuning, and experimentation is a significant advantage.

Preferred Qualifications:

• Experience with Salesforce, Service Cloud, Salesforce Einstein including Agents, Copilot, Einstein Bots (as a bonus).

• Familiarity with Autonomous AI Agents trends and its impact in business, enterprise-tech and society.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement