דרושים Account Executive - Government & Utilities ב-Red Hat ב-ארהב

What you will do:

During your first year as a Junior Technical Account Manager, you’ll participate in the FASTER Program, Field Accelerator for Sales and Technical Emerging Roles (we do love a good acronym), a comprehensive 12-month onboarding and development program designed to provide you with the deep technical knowledge, customer engagement skills, and industry insights needed to excel. You'll gain hands-on experience with Red Hat's diverse portfolio, learn from seasoned experts, and contribute to real-world customer solutions from day one. This cohort-based program starts in September 2026. Through this experience, you will:

• Discover all about Red Hat and how we support our customers in addressing their technical, developmental, and strategic business challenges with our comprehensive portfolio and services

• Build a strong support network of your Peers, Manager, Mentor, and other Red Hatters within and outside of your team

• Develop technical skills in the Red Hat portfolio that span Cloud, Automation, and AI solutions by completing training programs and attaining industry-recognized certifications

• Shadow and assist more experienced members as they deliver strategic technical and architectural guidance to key customers

• Enhance your professional capabilities through real-world experiences working directly with customers and participating in skill development opportunities.

• Focus on your personal and professional development as you grow your career at Red Hat.

• Support the Sales organizations’ goals to deliver customer business value, building enterprise IT solutions based on Red Hat platforms that create a trusted, consistent, and comprehensive foundation for any enterprise.

As a Junior Technical Account Manager, you will also:

• Respond to customer inquiries and requests, following established procedures

• Document customer interactions and track issue resolution progress in designated systems

• Escalate complex technical issues to senior team members for guidance and resolution

• Participate in internal training programs to develop product knowledge and technical skills

• Perform customer onboarding and account maintenance tasks with the assistance of senior team members

• Proactively identify and document known solutions for common technical challenges

• Contribute to the creation and maintenance of knowledge base articles and support documentation

What you will bring

• Passion and curiosity for open source technology, desire to build a career within the Tech industry, and expertise in emerging technologies

• Strong technical skills in computer science, IT, AI, or related fields, gained through university programs, upskilling boot camps, certificate programs, or military experience

• Demonstrated experience applying technical troubleshooting, documentation, analytical, and problem-solving skills with an attentive eye for detail in an enterprise IT-related project, showcasing the ability to diagnose and resolve complex issues

• Understand fundamental concepts of network communication and configuration

• Motivation to engage in self-directed learning on new technologies

• Demonstrated customer service skills and desire to be customer-focused, understanding customer needs, and helping them achieve their goals

• Effective communication (written and verbal), active listening and presentation skills

• Ability to work independently and collaboratively with internal teams and external customers

• Some exposure to scripting languages (e.g., Python, Bash) or programming languages (e.g., Java, Go) is a plus

• Full professional proficiency in written and spoken English

About the job:

The Red Hat Sales Cloud team is looking for a Senior Application Engineer to help drive growth and development of our new Salesforce Lightning instance in Pune, India. In this role, you will be responsible for designing, developing, and implementing customized solutions integrating the Salesforce platform to other applications within the Red Hat ecosystem. You will have excellent communication skills and technical expertise and provide best practice recommendations for integration and application development, deployment, and iterative refinement.You should be a practical developer with a background in both Salesforce Platform, Integration and API development, Data management and security and Devops tooling. You’ll be collaborating with development, business system analyst (BSA), and quality assurance (QA) teams to support implementations.

What will you do?

• Work with business stakeholders to define requirements of Salesforce system enhancements. Identify opportunities to modify requirements to utilize application best practices, provide scalability, and increase user adoption.

• Use Agile/Scrum methodologies to deliver best-in-class enhancements of Salesforce/Apttus. Attend daily stand-ups, sprint planning sessions, and retrospectives, and required ceremonies to plan, track, and code development tasks.

• Design, develop, test, and deploy enhancements via configuration, Process Builders, Flow, Apex, VisualForce, and Lightning Components. Work within Salesforce customization standards for Administrators and Developers to balance between rapid development and long-term code maintainability.

• Participate in reviewing, debugging, and resolving issues with new or existing code.

• Coordinate post-delivery activities such as hypercare support, delivery documentation, and knowledge transfer to our Enterprise Support team.

• Comfortable building and demonstrating prototypes in Salesforce

• Experience defining systems strategy, road-map, developing process flow diagrams, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions

• Partner with various IT team and business stakeholders to identify and manage dependencies of Salesforce/Apttus enhancement deliverables associated with integrations and related systems

• Work as part of a scrum team while working on your own minimal supervision

• Work with other sales cloud and service cloud team members to build integrated solutions

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• 5+ years of experience implementing SFDC CRM capabilities

• Bachelor’s degree in Computer Science or related field

• Proficiency in Apex programming, including triggers, classes, and batch processes

• Strong understanding of Salesforce data model, SOQL/SOSL, and platform governor limits

• Experience building and maintaining Lightning Components and Visualforce pages

• Hands-on experience with REST and SOAP APIs for both inbound and outbound integrations

• Familiarity with Salesforce integration patterns, including callouts, outbound messaging, and middleware-based solutions

• Ability to design and implement data mappings and transformations between Salesforce and external systems

• Strong understanding of data security, sharing rules, and compliance best practices

• Implementation of robust error handling, logging, and retry mechanisms for integration processes

• Proficient in Salesforce DX, CLI, and version control systems (Git, Bitbucket)

• Experience with CI/CD tools such as Jenkins, Copado

• Familiarity with Agile/Scrum development methodologies and sprint-based delivery

• Familiarity with Agile/Scrum development methodologies and sprint-based delivery

• Skilled in configuring Named Credentials, Auth Providers, and secure OAuth-based authentication

• Knowledge of event-driven architecture using Platform Events and Change Data Capture (CDC)

• Ability to work on your own and manage multiple task assignments

• Solid verbal and written communication skills, including presentation skills

• Solid problem solving and troubleshooting skills with the ability to exercise mature judgment

The following are considered a plus:

• Experience with middleware platforms such as MuleSoft, Dell Boomi, or Jitterbit

• Salesforce certifications (e.g., Platform Developer I/II, Integration Architecture Designer)

• Experience integrating with third-party systems such as ERP, marketing automation, or data lakes

Job Summary:

You will be part of a cohort of interns and have the opportunity to work on multiple projects within Global Engineering while also receiving learning and curriculum on different technologies. These projects and curriculum may include areas such as Ansible, RHEL, OpenShift, AI, and more. You’ll also have the chance to work with technologies like Python, GitHub, Java, Agile, JavaScript, etc.

In this role, you will work in an environment where different perspectives are invited, the best ideas are valued, and people feel empowered to contribute. Freedom and courage are two of our core values, which is why you can practice taking risks and exploring the unknown and developing strengths. Yet being a Red Hatter isn't just about being brave; it's also about demonstrating commitment and sticking to it.

Job Responsibilities:

• Work closely with your mentor to design, develop, and maintain code in Python, Golang or similar programming language

• Add new features, debug, identify, and track issues in Red Hat products (RHEL, OpenShift or other)

• Collaborate with the wider team members and other departments such as Quality Engineering, Designers, Product Management or Documentation team throughout the product cycle

• Network with other talented interns in an inclusive workplace where you can be yourself and thrive

Required Skills:

• Working knowledge of written and spoken English

• Basic knowledge of and passion for Software Engineering, basic knowledge and willingness to use Python, Golang or similar programming language

• Passion, curiosity, and desire to create new things and examine how things work internally

• Willingness to learn and proactively work as a part of a wider team

What you will do:

• Become a Red Hat technical ambassador, working closely with a small number of customers using Middleware technologies; develop relationships with key business and IT stakeholders, including customer managers and technical associates

• Deliver key portfolio updates and assist customers with upgrades of our offerings; advise customers on technology changes, mitigation strategies, and potential disruptions to their service

• Conduct technical investigations of customer issues to find root causes and solutions on your own or through collaboration with fellow Red Hatters and customer teams

• Provide advice and guidance to customers about their current and future use of Red Hat’s offerings

• Perform technical reviews and share knowledge to proactively identify and prevent issues

• Manage customer cases and maintain clear and concise case and customer documentation; create customer engagement plans

• Handle customer escalations with Red Hat and customer teams

• Engage with Red Hat’s engineering teams to help develop solutions, based on customer engagements as well as personal experience, that will guide product adoption

• Analyze and present periodic reviews of operational performance to customer leadership

• Deliver trainings and presentations to customer associates

• Travel, as necessary, to visit customers or attend internal events

• Collaborate with third-party hardware and software vendors

What you will bring:

• Ability to manage and grow existing enterprise customer relationships by providing excellent customer experience

• Growth mindset and willingness to learn (as part of your onboarding and further development process, you are expected to obtain specific technology certifications such as RHCE/OCP/OSP/Ansible.)

• Native level Spanish Language skills and excellent verbal and written communication skills in English; ability to explain complex information, such as aligning Red Hat’s offerings to customer needs or use cases, to customers in straightforward terms

• Effective collaboration skills for working with internal and external associates; ability to manage internal and external communication and prioritize tasks according to their importance or urgency

• Interest in developing technical skills and future development into OCP/ Ansible/ RHEL direction

Middleware TAM Technical Skills

• Knowledge of the JEE/Jakarta platform

• Experience analyzing and troubleshooting large-scale Java application issues through configuration, log analysis, thread stack, heap dump analysis, and JVM analysis; ability to set up an action plan based on this data

• Practical experience with Java middleware technologies and offerings like application servers, messaging, integration, etc.

• Java coding and development experience

The following are considered a plus:

• Experience with API management systems like Red Hat 3Scale API Management

• Event streaming tools like Kafka or similar

• Professional Java coding and development experience

• Practical experience with JBoss EAP and JBCS HTTP server

• Openshift general knowledge

• Maven experience

• Experience automating Middleware using Ansible

• Experience with Single Sign on software, especially with Keycloak.

About the role:

In this role, you will be responsible for working with a team of account managers to enable customers and prospects to define, develop, and deploy their technology modernization strategies using Red Hat technology and services or partner services. You'll build strategic relationships with executives and key business leaders across a territory.

What you will do:

• Promote the adoption of Red Hat cloud platform technologies including Red Hat OpenShift Container Platform, Red Hat Application Services, Red Hat AI, Red Hat Cloud Services and supporting offerings. Responsible for new account development and/or expanding existing accounts within an assigned territory/product line.

• Work with the the SLED sales team to plan a strategy to grow market share within a set of defined accounts

• Consult with customers to understand their core business drivers and technical requirements

• Present Red Hat's technical solutions and manage emerging technology opportunity cycles with customers from qualification through to decision and procurement

• -Guide customers from their initial interest in agile transformation through to the adoption of Red Hat's platform technologies, which will provide the technology foundation for improvement

• Gain the trust of senior IT and business executives within key accounts to create long-term partnerships

• Ensure that Red Hat's cloud and application platform solutions become the first choice for our key customers

What you will bring:

• 5+ years of experience working in a solutions sales, solutions architecture, start up sales experience or agile transformation consulting role

• 2+ years of experience with modern application delivery frameworks and platforms like Kubernetes and Docker, Red Hat OpenShift Container Platform, Apache Kafka, MuleSoft, Jenkins, Apache Spark, MongoDB, AI / Data Science and other application frameworks

• Technical knowledge of enterprise middleware, virtualization, AI/Data Science and container technologies

• Understanding of agile methodologies and organizational and IT transformation

• Excellent written and verbal communication skills

• Strong presentation skills with experience delivering to practitioners, managers, and executives

• Ability to sell solutions in a multi-product environment

• Proven ability to work with global, regional and local cross-functional teams to achieve success for customers

• Ability to maintain a balance of strategic and tactical skills

The salary range for this position is $207,500.00 - $342,400.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

Red Hat is hiring a Senior Specialist Solution Architect (Automation) to drive enterprise adoption of its Ansible Automation Platform. In this role, you will be the catalyst creating opportunities, solving problems, and establishing working relationships with customers in our key enterprise accounts, government agencies and service provider partners. You’ll need to possess excellent communication and people skills balanced with technical expertise, passion for open source, and a thorough understanding of business and IT challenges encountered at the enterprise level. Through a series of structured in-person interactions the Specialist Solution Architect will win the trust and confidence of customer engineering, development and operations teams by aligning their requirements and use cases with the functional capabilities of the Ansible Automation Platform.

What you will do:

• Act as a technical advisor, guiding customers from presales to post-sales implementation, ensuring successful deployments.

• Lead technical validation through demos, workshops, and pilot projects to align customer needs with Ansible capabilities.

• Develop reusable solution frameworks and content to empower sales teams and standardize customer outcomes.

• Collaborate with product teams to enhance customer experience and advocate for customer needs internally.

• Assist your team with responding to RFPs for customer success

What you will bring:

Technical Skills:

• Expertise in Ansible Automation Platform (certifications preferred) and tools like Puppet/Chef/SaltStack/Terraform. Strong hands on skill.

• 6+ years in automation; 5-10 years in architecture/development/consulting roles.

• Proficiency in Linux (RHEL/Satellite), Cisco network automation, and DevOps methodologies.

Business Skills:

• Ability to engage C-level stakeholders, address enterprise IT challenges, and propose cross-platform solutions.

• Experience building relationships across large IT organizations and managing end-to-end proof-of-concept processes.

Preferred Qualifications:

• Red Hat certifications (RHCE, Ansible Specialist, Architect) and a degree in Computer Science/Engineering.

• Thought leadership through industry contributions (whitepapers, conferences, etc.) and staying updated on automation trends.

About The Job

You will forge relationships with your partners, develop a deep technical understanding of their Red Hat implementation, share technical best practices, and act as point of contact for any major incidents, managing the partner’s expectations and communications through resolution of such incidents. You will tailor support for each partner, work closely with the extended virtual account team and advocate on their behalf. At the same time, you'll work closely with our engineering, R&D, product management, and technical support teams to debug, test, and resolve issues. As a PTAM, you will be supported in your career with continuous learning offerings, certification support, and challenging growth opportunities.

What You Will Do

• Develop relationships with key business and IT stakeholders and become an expert on a partner’s solutions by understanding their top business goals and priorities

• Perform technical reviews and share knowledge to proactively identify and prevent issues

• Support technology partners implementing automated and containerized cloud application platform solutions

• Learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms

• Establish and maintain parity with Red Hat cloud technologies strategy

• Engage product engineering teams to help develop solution patterns, based on partner engagements, as well as personal experience, that drive platform adoption

• Communicate how specific Red Hat cloud solutions and our cloud roadmap align to partner use cases

• Forewarn partners of technology changes or potential disruptions to their service and advise on mitigation strategies

• Provide advice and guidance to partners about current and future Red Hat products

• Identify training opportunities and work with our learning and enablement teams to provide targeted training to partner support personnel

• Troubleshoot technical issues and drive issue escalation with Red Hat, partner and customer teams

• Complete analysis and present periodic reviews of operational performance to leadership

• Manage partner support cases and maintain clear and concise case documentation

• Create partner engagement plans and keep documentation relevant to a partner's solution updated

• Manage and grow partner relationships by delivering attentive, relationship-based support

• Build a sense of trust with partners and serve as their advocate within Red Hat

• Contribute internally to the Red Hat team, share knowledge and best practices with team members, contribute to internal projects and initiatives, and serve as a Subject Matter Expert (SME) and mentor for specific technical or process areas

• Travel, as necessary, to visit partners and attend events

What You Will Bring

• Hands-on experience with operating Kubernetes or Kubernetes-based platforms like Red Hat OpenShift Container Platform.

• Expertise with containers and container management

• 3+ years of Linux or UNIX system administration experience

• Experience with cloud or server virtualization

• Experience with Linux, preferably Red Hat Enterprise Linux (RHEL) or a derivative

• Ability to manage and grow existing enterprise partner relationships by delivering proactive, relationship-based support

• Outstanding verbal and written communication skills; ability to convey complex information to partners clearly and concisely

• Competent comprehension of enterprise architecture and strategic business drivers

• Ability to manage multiple issues and projects with an eye for detail

• Direct experience with a variety of technology partners

• Experience with training and presentation delivery

The following are considered a plus

• Experience in a support, operations, development, engineering, or quality assurance organization

• Red Hat Certified Engineer (RHCE) or equivalent experience

• Red Hat Certified Specialist in OpenShift Administration or equivalent experience

• Experience with Amazon Web Services, Azure, Google Cloud is a plus

• Bachelor's degree in a technology-related discipline, preferably computer science or engineering

• Experience working in DevOps environments

• Prior experience in a technical leadership or mentorship role

• Technical knowledge of the Linux kernel and Linux file system

• Expertise with enterprise cloud solutions such as Platform-as-a-Service (PaaS), Infrastructure-as-a-Service (IaaS), and Software-as-a-Service (SaaS)

• Expertise with cloud management (Red Hat CloudForms, Cloud Formation, Terraform, etc) and IT Automation (Red Hat Ansible)

• Software engineering background; experience with RPM-based Linux and Java technologies

• Experience containerizing applications for deployment in cloud environments

• Good comprehension of continuous integration (CI) and continuous delivery (CD) concepts

• Familiarity with source code management tools like Git or SVN

• Knowledge of OpenShift Container Storage and OpenShift Data Foundation

• Experience in software-defined storage technologies like, Ceph, Gluster, or other enterprise storage platforms

• Experience in storage configuration, deployment, administration

The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave