דרושים ב-Red Hat ב-United States, Concord

About the job:

The program manager will be responsible for executing the tooling strategy and management system for the Red Hat Tech Sales Practices team. This role will align very closely to the regional and global Red Hat tech sales functions, as well as APM and Operations team. You will be responsible for leading the adoption management system: Defining metrics, target methodology, and reporting process. This includes developing reports and analyzing data sets to provide guidance to our APM and Operations team. You will be responsible for leading the strategy definition and facilitating execution around tooling to make the Tech Sales team more productive, with a focus on Red Hat Sales Cloud.. This includes preparing briefings to senior leadership, aligning stakeholders, facilitating decision-making, tracking and reporting progress, and identifying and mitigating risks. Being highly organized is a must as you will be managing multiple initiatives at a time. You’ll need to have clear written and verbal communication and documented planning skills to succeed in this role.

This position has a direct reporting structure to the Global Sr Director, Tech Sales Practices.

What you will do:

• Execute the Productivity and Tooling strategy to ensure SA&A associates and leaders are able to efficiently execute their role.

• Use of Red Hat Sales Cloud, analytics tools and AI to solve tech sales challenges.

• Ensure the defined management system and metrics are consistently executed across all regions, focusing on product adoption

• Provide data analytics and insights to leadership

• Identify and execute task automation to make the tech sales more efficient

SUCCESS MEASURES AND KPIs

• Increased product consumption and adoption maturity

• Account Revenue Growth

What you will bring:

• Analytical and process-oriented mindset; ability to mine data to make data-driven decisions

• Experience with account management tooling, eg Red Hat Sales Cloud

• Experience with reporting and analytics tooling, eg, Snowflake, Tableau, Smartsheet

• Experience and tenacity to drive transformational change through a large, worldwide organization

• Demonstrated ability to work in a distributed, multicultural organization in a global and geo matrix.

• Very organized with strong project management skills; ability to implement structure (processes, frameworks) into daily functions

• Comfortable managing and solving complex business problems with no clear solution

• Strong communication skills, both oral and written and presentation skills

• Customer service focus, including the ability to deliver multiple priority projects with high customer satisfaction in a rapidly changing environment.

The salary range for this position is $86,770.00 - $138,850.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

What you will do

• Work with colleagues and platform vendors to determine kernel configuration

• Familiarity with Hardware-in-the-loop testing

• Participate in the broader upstream Linux community

• Backport upstream fixes to the Red Hat's In-Vehicle Operating System releases

• Analyze how the kernel and other components are supporting Functional Safe best practices

• Create and maintain kernel packages

• Contribute new development work

• Collaborate in the automotive partner ecosystem

• Collaborate with the Engineering, Quality Engineering, Product Management, Documentation, and product build teams, as well as the open source community

• Have fun!

What you will bring

• Expertise in Linux device driver development, board bring-up, kernel boot optimization

• Familiarity with Device Tree and Advanced Configuration & Power Interface (ACPI)

• Knowledge of Git and upstream Linux kernel patch posting procedures, experience with upstream development

• Experience with backporting upstream code to Linux distributions, kernel configuration, building, and testing

• Familiarity of embedded systems and their ecosystems

• Familiarity with container orchestration and CI/CD.

• Knowledge of Git and upstream Linux kernel patch posting procedures, and experience with upstream development

• Ability to work on your own in a small team environment

• Ability to coordinate and prioritize multiple tasks

Nice to have

• Familiarity in early boot flow of Arm processors

• Experience working with chip manufacturers, automotive manufactures, tier 1 suppliers

• Experience with Functional Safety concepts

• Experience with Linux kernel PREEMPT_RT

• Experience with Fedora, CentOS and RHEL

• Experience with debugging Linux kernel issues

• Experience with grub, uboot, UEFI

The salary range for this position is $148,540.00 - $245,050.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

Primary Job Responsibilities

• Serve as a subject matter expert to the SA/SSA community in respective geography, ensuring that architectural patterns are reused in order to create Sales, Support, and Engineering efficiencies.

• Understand both how to define an architecture but also how to code as a reusable GitOps Pattern, utilizing tools like Helm or Ansible.

• Be able to debug code written by other engineers and, when needed, propose improvements (in the form of pull requests).

• Serve as a key facilitator uniting sellers with Open Source community practices, enabling the sharing of that knowledge inside and outside of our company.

• Participate in Executive Briefing Centre (EBC) sessions to capture future level requirements and report them in a consistent manner through the Field Feedback Forum.

• Review of any technical architecture proposals in the region before they are sent by the Solution Architect or SSA to their customers.

• Understand and articulate the business requirements of customers and partners and what are their drivers for working with Red Hat.

Required Skills

• Experience with cloud-native architecture, microservices, container orchestration, and hybrid cloud platforms

• Must have deep experience with application networking and security, and a good understanding of concepts and tools such as service mesh, mTLS, container networking interface, SPIFFE/SPIRE

• Ability to speak, write, and share insights on behalf of Red Hat in a variety of scenarios, including both internal and external audiences (i.e., should be able to serve as a media spokesperson for their geography).

• Strong ability to define and describe complex domain architecture from a logical, functional, and technical perspective.

• Implement the deployment of those architecture following a DevOps and GitOps pattern

• Contribute code/configurations in at least two languages such as Python, Go, Helm, Ansible, Rust, or Bash.

Experience Required

• Strong knowledge of Red Hat’s product portfolio from their domain or specialty perspective.

• Demonstrated success with previous customer implementations; ability to engage and expand product cross-sell with customers over time.

• Demonstrated capability in reuse of existing patterns (avoiding bespoke solutions for each customer) and a healthy modularization practice which enables reusability.

The salary range for this position is $189,600.00 - $312,730.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave