דרושים Senior Ux Researcher ב-Red Hat ב-United States, Boston

What you will do

• Testing the performance and accuracy of LLMs for vLLM and llama.cpp inference on different accelerators.

• Making awesome test plans and cases to hit product requirements.

• Doing all sorts of testing: functional, performance, regression, you name it, to make sure the product is solid.

• Writing test code and frameworks to automate testing.

• Monitoring, analyzing, and reporting test results and failures.

• Sharing your knowledge and recommendations to help the team keep getting better.

• Keeping everyone in the loop about quality efforts.

• Giving good and quick code reviews.

What you will bring

• At least 3 years of software testing experience.

• Solid experience evaluating LLMs for performance on accelerators and accuracy (think HellaSwag, MMLU, Chatbot Arena, TruthfulQA, etc.).

• Being super comfortable with Python and PyTest is a must.

• Familiarity with Git, GitHub, or GitLab.

• Strong experience with API and performance testing, especially for C++ and Python.

• You should be a pro with Docker, Podman, and Kubernetes or Openshift.

• Highly experienced in setting up CI/CD processes like Jenkins and GitHub Actions.

• Understanding of core Machine Learning algorithms and basics

Bonus points if you have:

• A Bachelor’s degree (or higher) in computer science, math, or a related field is cool, but practical experience and technical skills are what really matter.

• Knowing how to excel in Open Source communities.

• Understanding how application build pipelines work (like how code becomes binaries or Python wheels).

• A track record of contributing to the vLLM community is ahugeplus!

The salary range for this position is $133,650.00 - $220,680.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

What you will do:

• Examine new project opportunities, identify the right approach to meeting or exceeding the requirements for these projects and develop solutions with an eye toward quality, security, maintainability, supportability, performance and resilience

• Work closely with Engineering, Product Management and Support stakeholders to prioritize features and bugs during all phases of development

• Participate in the interaction with relevant hardware partners with a focus on getting key functionality included in their roadmap

• Communicate architectural concepts and decisions to various audiences

• Be a leader and mentor for more junior members of the team and help expand their skill sets

• Participate in upstream AI/ML communities with a focus on learning more about the various technologies and how they might be used within our offerings

What you will bring:

• Strong experience with RHEL or other Linux distributions

• Strong experience with software development with programming languages such as Python, Go or similar

• Problem solving and troubleshooting skills with a focus on root cause analysis

• Experience with container technologies, such as Kubernetes/OpenShift and Podman

• Hands-on learning and demonstrable experience with implementing and owning complex features individually and in collaboration with others

Nice to have:

• Previous experience with hardware acceleration, either generic GPU experience or specific ones, such as CUDA and ROCm

• Knowledge of AI frameworks, such as PyTorch and/or TensorFlow

• Familiarity with containerization and orchestration

• Understanding of Open Source development models

• Experience with test-base development and agile/scrum methodologies

This team focuses on a few key project areas:

• Developing & enhancing Backstage plugins

• Improving product security

• Deployment targets & installation methods

• Contributing to the Backstage communities by delivering features and fixes to the upstream projects

• Creating Software Templates & Actions

What you will do

• Develop a deep understanding of the technologies and frameworks used within the Red Hat Developer Hub and related projects

• Understand the product security concepts

• Create and maintain technical documentation for new and existing functionality

• Design and implement automation frameworks, including automated tests and quality checks, to support robust CI/CD pipelines

• Operate effectively in a fast-paced, agile environment where both timely delivery and long-term vision are valued

• Coordinate with team leads, architects, and other engineers to design and implement scalable, maintainable solutions

• Perform code reviews and provide constructive feedback to peers

• Actively participate in Scrum ceremonies and contribute to an agile development process

• Contribute to upstream projects by submitting and reviewing patches for bug fixes and feature requests to and from the community

• Coordinate and communicate effectively with engineering and leadership teams across global time zones

• Help establish and refine processes that enhance release quality, consistency, and automation

• Advocate for the team’s work through blog posts, community updates, and conference presentations

What will you bring

• Strong understanding of software development processes and methodologies (Agile, DevOps)

• Knowledge of cloud security principles and securing cloud environments

• Experience with programming languages relevant to the products (e.g., typescript, Python, Go, Node.js)

• Strong analytical, problem-solving, and critical thinking skills

• Bachelor's degree in computer science or a related field, or equivalent working experience

• Effective English Communication: Experience communicating effectively with other teams and departments across a broad organization

The following are considered a plus:

• Good understanding of common security vulnerabilities, (e.g. OWASP Top Ten) including how to detect, demonstrate, mitigate and resolve them.Knowledge of Security tools (SAST, DAST, SCA, vulnerability scanners, penetration testing)

• Experience in parsing and rendering YAML/JSON using tools such as jq and yq

• A passion for open source technologies, especially around data solutions

• Familiarity with design-thinking concepts and implementations

We are looking for a Senior Machine Learning Research Engineer with a strong research background and hands-on experience in building and optimizing deep learning models. In this role, you will explore and develop cutting-edge techniques in model compression, including pruning, quantization, knowledge distillation, and speculative decoding. You will help design and evaluate novel algorithms that bridge theory and real-world deployment.

Your Role and Responsibilities

As a core member of our ML research team, you will:

• Design and conduct experiments to evaluate model compression strategies for large-scale deep learning models.

• Develop scalable and modular research code in Python.

• Work closely with software engineers and product teams to translate research into deployable systems.

• Explore emerging techniques in efficient inference and help define future directions for model optimization.

• Collaborate on publications in top-tier ML/AI conferences and contribute to open-source initiatives.

• Benchmark models across hardware configurations, contributing to the broader understanding of how model optimizations affect performance in real-world deployment scenarios.

• Participate in reading groups, internal workshops, and mentoring activities.

Required Qualifications

• PhD in Machine Learning, Computer Science, Electric Engineering, Applied Mathematics, or a related field.

• Strong foundation in machine learning algorithms and numerical optimization.

• Proficiency in Python and deep learning frameworks such as PyTorch, TensorFlow, or JAX.

• Strong analytical and problem-solving skills.

• Experience with experimental design and empirical research, including model evaluation and benchmarking.

• Excellent written and verbal communication skills, including the ability to explain complex ideas to a technical audience.

Preferred Qualifications

• Familiarity with model compression techniques such as quantization, pruning, knowledge distillation, or speculative decoding.

• Experience contributing to open-source machine learning projects.

• Experience optimizing model performance for inference efficiency, particularly on GPUs or specialized accelerators.

• Publication record in top-tier conferences (e.g., NeurIPS, ICML, ICLR, CVPR).

• Comfortable navigating large codebases and collaborating in a research-oriented engineering team.

What We Offer

• A dynamic and intellectually stimulating environment with opportunities to shape the future of efficient ML systems.

• A collaborative team that values curiosity, creativity, and impact.

• Support for academic engagement (publishing, conference travel, workshops).

• Access to high-performance computing resources and state-of-the-art ML infrastructure.

• Comprehensive benefits, flexible work arrangements, and opportunities for career growth.

The salary range for this position is $170,770.00 - $281,770.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

What You Will Do

• Support the user experience design process from concept through implementation.

• Collaborate with product managers, analysts, project managers, copywriters, engineers, and researchers to define and meet design goals.

• Translate business requirements and user insights into actionable and effective design solutions.

• Create and deliver UX artifacts including journey maps, wireframes, high-fidelity mockups, interactive prototypes, and production-ready specifications.

• Advocate for user needs and accessibility throughout the design process.

• Evaluate and improve existing interfaces by identifying usability issues and proposing enhancements.

• Articulate and explain design rationale to stakeholders.

• Evaluate solutions against desired outcomes.

What You Will Bring

• 5+ years of experience designing user experiences for applications, especially for technical or enterprise audiences.

• Skilled in designing user interfaces for diverse platforms, including GUIs, CLIs, APIs, and configuration workflows.

• Proven ability to design for technical users (e.g., developers, sysadmins, platform engineers)

• Strong technical acumen and ability to quickly grasp and simplify complex domains

• Strong portfolio showcasing end-to-end UX design work and high-quality deliverables.

• Deep understanding of user-centered design principles and accessibility standards.

• Proficiency in design tools such as Figma, Sketch, Adobe XD, or similar.

• Excellent communication and presentation skills with the ability to advocate for design solutions.

• Ability to work independently and manage multiple priorities in a fast-paced environment.

• Comfort working with ambiguity and driving clarity through design.

The Following Are Considered a Plus

• Experience designing user experiences for AI/ML-powered applications or features.

• Familiarity with common AI/ML concepts and their application in user interfaces.

• Understanding of ethical AI design principles and considerations.

• Experience working in open source software environments.

• Familiarity with agile methodologies and design systems.

• Knowledge of front-end development practices (HTML, CSS, JS) or collaboration with developers.

• Experience conducting user research or usability testing.

The salary range for this position is $116,270.00 - $191,840.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

Job Responsibilities

• Work with Red Hat engineers and research project teams to develop, test, deploy and operate software for distributed research environments built with OpenShift, OpenStack, OpenShift AI, InstructLab and other open source software.

• Work with Red Hat product development teams to explore and help transition selected new functionality into supported products

• Develop, deploy, upgrade, monitor and troubleshoot software in research environments such as the Mass Open Cloud Alliance, as well as other university research computing environments in North America

• Identify, track and resolve issues as part of a worldwide development team analyzing distributed systems and data using GitOps techniques and tools

• Contribute software to open source projects to help advance research computing

• As part of the CTO office, write, speak and promote software development research projects, as well as student-oriented development and education activities such as hackathons, tutorials and independent student projects.

Requirements

• Software development experience with multiple programming languages (C++, Python, Go)

• Experience with software development for distributed systems and AI systems, particularly accelerators, virtual machines and containers

• Deep expertise in at least one broad technical area (e.g. operating systems), with a demonstrated understanding of subsystems and their interactions in real-world use

• Ability to decompose large complex systems and development tasks and work as a technical leader in a distributed team to release new functionality and resolve issues with deployed systems

• Experience maintaining and contributing to linux software (Red Hat Enterprise Linux (RHEL), CentOS, or Fedora preferred)

• Detailed understanding of Agile software development processes

• Detailed knowledge of development tools, repository management, and CI/CD platforms such as Ansible

• Experience working with users and design engineers in a research or production computing environment

• Demonstrated ability to work with independence on software design and implementation, while providing technical leadership and some mentoring to a larger team of developers and system engineers

• Good oral and written communications

• PhD, Master’s or Bachelor’s degree, with work or academic project experience

The salary range for this position is $111,260.00 - $183,580.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

We’re looking for

Ideally, applicants should be located in the Boston, MA or Raleigh, NC area. However, we are open to considering candidates for remote work opportunities, depending on the specific role and required technical skills.

What you will do

• Design, implement, and maintain the product delivery pipeline by automating build, test, and deployment processes to enhance efficiency and reliability

• Monitor CI/CD processes and performance, identify bottlenecks, and implement improvements

• Work closely with Product Management and other engineering teams to ensure smooth deployment cycles and coordinate releases

• Integrate automated testing into the delivery pipeline, ensuring code quality and reducing manual testing efforts

• Maintain clear and comprehensive documentation for CI/CD processes, guidelines, and best practices

• Implement security best practices in the CI/CD pipelines, ensuring compliance with industry standards

• Diagnose and resolve issues in the CI/CD pipelines and assist with deployment failures

• Coach and mentor junior members of the team

• Participate in upstream AI/ML communities with a focus on learning more about the various technologies and how they might be used within our offerings

What you will bring

• Hands-on experience with implementing and managing CI/CD pipelines and proficiency in CI/CD tools, such as Jenkins, GitHub Actions, Tekton, or GitLab CI

• Deep expertise in developing and architecting applications in Go or Python, and understanding of scripting languages, such as Bash or Groovy

• Experience with Kubernetes, OpenShift, Docker, or other cloud-native technologies

• Demonstrable experience with implementing and owning complex features individually and in collaboration with others

• Problem-solving and troubleshooting skills with a focus on root cause analysis

• Experience in agile development, Jira, and Git

• Ability to quickly learn and use new tools and technologies

• Excellent written and verbal communication skills

The following would be considered a plus:

• Experience with cloud platforms, such as AWS, Microsoft Azure, and Google Cloud Platform

• Familiarity with infrastructure as code (IaC) tools, such as Terraform or Ansible

• Relevant certifications, such as AWS Certified DevOps Engineer or Certified Jenkins Engineer (CJE)

• Understanding of open source development models

The salary range for this position is $108,760.00 - $312,730.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave