דרושים ב-Red Hat ב-New Zealand, Auckland

What you will do:

• Serve as a trusted adviser for Red Hat engineers and project and technical managers to deliver and implement the right solutions for our customers

• Serve as a subject matter expert on site, addressing customer technical, development, and IT issues and needs

• Learn new technologies and apply those concepts to customer needs

• Adapt to changing customer requirements

• Manage technical problem identification and resolution, support system architecture definition, software specification and design, testing, and deployment of open source solutions

• Participate in internal initiatives, create consulting white papers, and update the knowledge base

• Keep stakeholders updated on issues that may affect project or company performance

• Respond to incidents, escalations, and exceptions, and handle sensitive conversations in a professional manner

• Kick off new projects, guide the implementation team, and monitor the progress of a project

What you will bring:

• 2+ years of experience working with enterprise customers on a range of development and deployment projects, demonstrating a strong customer-facing and problem-solving aptitude.

• At least 2-3 years of RHEL Administration experience. Proficient experience with Red Hat Enterprise Linux (RHEL), including installation, configuration, troubleshooting, performance tuning, and system administration.

• Advanced knowledge of Red Hat Enterprise Linux (RHEL), and any of the following Infrastructure related technologies:

• Advanced knowledge of Red Hat Enterprise Linux (RHEL), and any of the following Infrastructure related technologies is highly desirable:

• Ansible / Red Hat Ansible Automation Platform

• Red Hat Satellite

• Authentication services such as IdM/IPA

• Virtualisation technologies

• Knowledge of Linux security practices and tools to address common criteria, including hardening, access controls, and patch management.

• Red Hat Certified Engineer (RHCE) certification, or willingness to pursue certification within 90 days of hire.

• Good written and verbal communication skills in English, with the ability to articulate complex technical concepts clearly to diverse audiences.

• New Zealand Citizenship is an essential requirement for this position