דרושים Appdev Specialist Solution Architect Openshift - Rome ב-Red Hat ב-אילטה

What You Will Do

• Design, develop and implement networking solutions for Red Hat's next-generation platforms, including Kubernetes and Red Hat OpenShift

• Become responsible for the quality of our offerings, participate in peer code reviews and continuous integration (CI) and continuous delivery (CD) and respond to security threats (CVEs)

• Participate in, lead and create upstream networking project communities, including contributing new development work and existing features and fixes for projects like Kubernetes (https://github.com/kubernetes/kubernetes/) , OVN-Kubernetes (https://github.com/ovn-org/ovn-kubernetes/) and Open Virtual Networking (OVN) (https://github.com/ovn-org/ovn)

• Use your deep networking expertise to help customers solve complex business problems with creative solutions

What You Will Bring

• Strong networking knowledge, including expertise in one or more of switching and routing protocols

• Experience with cloud technologies, network functions virtualization (NFV) and software-defined networking (SDN)

• Experience using programming languages like Go, Python or C/C++ Understanding of how open source and free software communities work

• Motivated with a proactive attitude, willingness to tackle new problems and an ability to develop new architectures and identify good ones

• Ability to work well as part of a team in a highly collaborative, distributed environment with a diverse team

• Good communication skills in English

The following are considered a plus:

• Experience with Kubernetes, Red Hat OpenShift and container networking technologies

• Experience with Linux networking technologies

• Experience with development for public cloud services, including Amazon Web Services (AWS), Google Compute Engine (GCE) and Microsoft Azure

• Ability to present to customers and stakeholders

• Previous contributions to open source projects or being an open source maintainer

About the Job:

In this role, you will create possibilities, solve problems, and establish working relationships with our customers. You will help our customers to invest in solutions from across the Red Hat portfolio that will give them a competitive advantage. You'll also support field sales account managers in managing accounts in the commercial market (which includes small and medium enterprise). As an Account Solution Architect you'll need to have technical expertise, passion for open source, thorough understanding of business processes, and the ability to identify and create business solutions across multiple technology platforms at an enterprise level. You'll also need excellent communication and people skills, because you'll be a crucial part of the first impression our customers have with Red Hat.

What you will do:

• Acts as the chief technologist for the account and a trusted advisor to the customer's technical teams;

• Leads the technical sales conversation, explaining the ways in which Red Hat’s portfolio and architected solutions address the customer’s business and organizational requirements;

• Gathers technical information about the customer and identifies opportunities;

• Owns the Technical Landscape and the Success Plan, and influences the overall Account Plan;

• Proves through demonstration and discussion how the use of the Red Hat portfolio is able to solve customer problems;

• Identifies and mitigates any technical sales issues;

• Works closely with the Sales Account Manager to operate according to the strategy, and to coordinate and hold accountable the extended sales team.

What you will bring:

• Experience with Kubernetes ecosystem, enterprise automation technologies, Linux operating systems, Cloud Service Providers (e.g. Azure, AWS, GCP)

• Knowledge of DevOps concepts, tools and best practices, and Application Development concepts

• Experience with Java programming language and/or Go language.

• Ability to translate technical knowledge and skills into proposals, presentations, standard demos & customer workshops

• Ability to orchestrate resources and influence internal and external stakeholders

• Fluent written and verbal communication skills in English in addition to the Italian local mother language

• Willingness to travel up to 50%

In this role, you will work directly with our customers to understand their technical and business goals around application development, deployment and life cycle in order to design the appropriate application platform solutions. You'll run live demonstrations, workshops and proofs of concept around our Red Hat offerings to educate customers on their capabilities and help them design new and innovative solutions to address their challenges. To succeed in this role, you will need a balance of technical acumen, a passion for open source, and a deep understanding of business processes and the IT problems faced at the enterprise level. You'll also need excellent communication and people skills, as you'll be a crucial part of the first experience our customers have with Red Hat.

What You Will Do

• Lead live demonstrations, workshops, and Proof of Concepts (PoCs) to showcase Red Hat’s Application Services and validate solutions.

• Perform hands-on PoCs to demonstrate the feasibility and value of proposed solutions

• Lead cloud and container conversations: Educate customers on the benefits of OpenShift and cloud-native technologies. Position OpenShift as the ideal platform for their cloud-native journey.

• Discover and analyze customers' business and technical problems, and design the appropriate Red Hat solution that aligns to their needs

• Utilize your deep technical expertise to assist sales teams in answering customer questions

• Form strategic relationships with the customers’ associates to identify new opportunities

• Own and attain a bookings quota by performing regular reviews and reporting on customer opportunities

• Share your expertise by contributing to documentation (e.g., wikis, quick-start guides, blog posts, and whitepapers), developing reusable assets (e.g., demonstrations, workshops) and presenting at conferences and industry events

• Collaborate broadly with account teams, Red Hat Engineering and Business Units, Professional Services, Sales teams, and partners to ensure excellent customer experience with our offerings and solutions.

What You Will Bring

• Deep experience in developing enterprise level applications and services using Java or similar programming languages

• Deep experience with building and deploying applications using modern CI/CD pipelines

• Experience with Kubernetes and containers-based platforms such as OpenShift

• Experience in sales engineering, consulting, IT architecture, or equivalent in supporting large organizations

• Excellent communication, presentation, documentation and problem-solving skills

• Positive team player attitude and strong desire to make our customers successful

• Ability to understand customers' challenges, requirements and technical issues and collaborate to address those with the appropriate technologies and solutions

• Fluent language skills in English

• Willingness to travel up to 50% (as customer needs) across Italy

One Or More Of The Following Is a Plus

• Knowledge of development technologies similar to Spring Boot, Node.js, JBoss EAP, JakartaEE, OpenJDK, and Quarkus

• Knowledge of enterprise application integration technologies similar to Fuse (Camel), API management (3Scale), and AMQ Streams (Kafka)

• Experience or certification with any public cloud provider

• Any Red Hat certification

What you will do

• Collaborate with peers and the Istio community on the design and development of features, enhancements, and bug fixes within Istio

• Develop examples demonstrating features of Istio within Red Hat OpenShift

• Engage with our support team to help them resolve customer issues

• Work with our documentation team to improve documentation related to the use of Istio within OpenShift

• Interact with globally distributed open source project teams and communities inside and outside of Red Hat

What you will bring

• Experienced in software development

• Experience programming with Go, with experience implementing controllers and/or operators on Kubernetes

• Experience working with cloud technologies like Red Hat OpenShift, Kubernetes, Docker, and/or other cloud platforms

• Knowledge of networking fundamentals and protocols such as TCP, TLS, HTTP, HTTPS, etc.

• Ability to proactively identify, address, and resolve issues with minimal supervision

• Written and verbal English communication skills

• Passion for open source software, a positive attitude, and a desire to share ideas openly

• Experience contributing to an open source project/community is a plus

What you will do

• Collaborate with peers and the Istio community on the design and development of features, enhancements, and bug fixes within Istio

• Mentor and coach junior team members, and work with cross functional teams across Red Hat

• Develop examples demonstrating features of Istio (https://github.com/istio) within Red Hat OpenShift

• Engage with our support team to help them resolve customer issues

• Work with our documentation team to improve documentation related to the use of Istio within OpenShift

• Interact with globally distributed open source project teams and communities inside and outside of Red Hat

What you will bring

• Highly experienced in software development

• 3+ years of experience programming with Go, with experience implementing controllers and/or operators on Kubernetes

• 3+ years experience working with cloud technologies like Red Hat OpenShift, Kubernetes, Docker, and/or other cloud platforms

• Knowledge of networking fundamentals and protocols such as TCP, TLS, HTTP, HTTPS, etc.

• Ability to proactively identify, address, and resolve issues with minimal supervision

• Written and verbal English communication skills

• Passion for open source software, a positive attitude, and a desire to share ideas openly

• Experience contributing to an open source project/community is a plus

What you will do:

• Recruit, manage, and develop selected local partners in the Italian public sector.

• Lead and mentor the team, providing strategic direction and guidance to drive partner engagement and business growth.

• Carry out Red Hat’s strategy for the assigned partners and region.

• Establish Red Hat solutions as leading technologies within the partner ecosystem and public sector clients.

• Support partners in identifying, building, managing, and closing business opportunities.

• Develop joint business plans with public sector partners and guide the implementation of these plans.

• Manage the partner sales pipeline, including forecasting, negotiation, and closing, while attaining the sales objectives established for the public sector partner ecosystem.

• Provide subject matter expertise and support to key account managers and other partner account managers.

• Collaborate with Red Hat’s marketing, product management, business development, and services teams.

• Work closely with the EMEA and global partner teams, as well as the Italian sales teams, to align strategy and business plans for the Italian public sector.

What you will bring:

• Experience achieving results with partners like solutions providers, local system integrators, service or technology partners

• History of selling and positioning technologies as part of joint solutions; knowledge of cloud and infrastructure software is a plus

• Ability to translate partner business needs into joint solutions and manage those initiatives - Excellent business insight into the channel industry

• Sales leadership and marketing knowledge; regional experience, related partner experience, and existing relationships with partners are a plus

• Business development skills, including program development and associated measurements needed to identify best practices and prove ROI

• Highly motivated and able to work as part of a team

• Fluent language skills in Italian and English

What you will do:

• Be accountable for carrying out Red Hat’s sales strategy and managing performance and customer success in assigned set of accounts, retaining and growing bookings through partners

• Apply knowledge of use cases and strategic offering value proposition to win new business and identify and act upon opportunities to motivate upsell, cross-sell, and renewals across Red Hat’s portfolio, deepening penetration within accounts

• Cooperate with partner sales executive to motivate partner-centric customer engagement, aligning Red Hat’s use cases to customer needs and developing solutions with partners that deliver business value

• Provide customer continuity and account expertise to sales pod for accounts, guiding sales performance and positioning Red Hat as a key partner on modernization journeys and digital transformation

• Apply knowledge on AI Use cases to accelerate enterprise AI adoption of both predictive and gen AI models across hybrid cloud environments.

• Collaborate with pod team to achieve success together within the territory

• Collaborate with partners and Customer Success team to understand how customer derives value from Red Hat’s solutions, support expansion and retention, and ensure that customer meets success criteria outlined in the value and success plan

• Request support from inside sales representatives to help engage specialist solutions architects, sales solutions specialists, industry experts, and other specialists to manage end-to-end sales and deliver customer value as needed

What you will bring:

• Excellent leadership and communication skills, with the ability to engage a diverse set of stakeholders in a matrixed organization

• Build and maintain strategic relationships with C-level customers and partners to drive business success

• Strategic orientation and value engineering skills to position and sell solutions to customer needs and build business cases around return on investment (ROI) and total cost of ownership (TCO)

• Understanding of ecosystem landscape and how to engage with partners to create a “better together” value proposition for customers

• Solid understanding of customer business, industry trends, competitive landscape, and Red Hat differentiators and value proposition

• Ability to articulate the hybrid cloud story, the value of Red Hat solutions, and Red Hat’s differentiation with key customer stakeholders and partners

• Record in delivering effective and engaging presentations to a variety of audiences

• Ability to cultivate long-term relationships and develop internal advocates across customer organization, including IT and business teams