דרושים ב-Rapyd ב-United Arab Emirates

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As a Senior Product Manager you will be responsible for:

• Build and launch Risk & Compliance-related products and services by leading all aspects of product management and development cycle
• Own Rapyd’s risk-based decisioning platform, facilitating the onboarding flow, fraud prevention measures, and ongoing transaction monitoring system, while ensuring best in class customer experience
• Work with other product managers globally and cross-functionally across Rapyd. Work closely with a multidisciplinary team of developers, UX designers, tech writers, business analysts and marketing to execute a roadmap
• Work with stakeholders across the organization to bring new features and ensure awareness of product status and roadmap risks

• 5+ years of relevant experience as Compliance Product Manager in payments or financial services
• We are looking for proven experience in AML and Transaction Monitoring Systems
• Experience building risk & compliance products based on the knowledge of regulatory rules/laws and their interpretation on internal policies and procedures
• Experience integrating third-party providers and clients
• Ability to make decisions and prioritize solutions using a data based approach
• Strong product sense, ability to understand the problem or the opportunity and translate to the product
• Ability to work in a fast paced dynamic environment
• Fluent or native English speaker

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Responsibilities:

• Drive the strategic vision and roadmap for the customer-facing portal product, aligning with the company’s goals and objectives in the Payments or Fintech sector.
• Collaborate closely with cross-functional teams including engineering, design, marketing, and customer support to deliver high-quality products that meet customer needs and expectations.
• Conduct market research and analysis to identify industry trends, customer preferences, and competitive landscape to inform product decisions.
• Define and prioritize product features and enhancements based on customer feedback, data analysis, and business objectives.
• Manage the entire product lifecycle from concept to launch, ensuring timely delivery and successful implementation.
• Act as a product evangelist, communicating product vision, strategy, and updates to internal stakeholders, customers, and partners.
• Monitor product performance, gather insights through data analytics, and iterate on product features to drive continuous improvement and optimize user experience.
• Stay abreast of industry developments, regulatory changes, and emerging technologies in the Payments and Fintech space to maintain product relevance and competitiveness.

• Bachelor’s degree in Business, Computer Science, or related field; MBA or equivalent experience preferred.
• Proven track record of 5-8 years in product management roles within the Payments or Fintech industries, with a focus on building customer-facing portal products.
• Strong understanding of Payment systems and financial services and user experience principles in the Payments sector is preferred.
• Proficiency in user experience principles and methodologies, with a focus on designing intuitive and user-friendly interfaces for customer-facing portal products is a must
• Experience with Agile methodologies and product management tools such as Jira, Confluence, or similar.
• Excellent communication skills with the ability to articulate complex concepts and influence stakeholders at all levels.
• Analytical mindset with proficiency in data-driven decision-making and problem-solving.
• Leadership qualities with the ability to motivate and inspire cross-functional teams towards achieving common goals.
• Results-oriented approach with a strong commitment to delivering high-quality products on time and within budget.

About the Role

We are building a new, high-impact team to drive the growth of our Global Partnerships business and are looking for a Sales Engineer to focus on our PayFac and ISO partnerships.

• You will be an early joiner and have the opportunity to become a core pillar of the team as we grow.
• You will bring your experience and ideas to shape a new, cutting-edge, market-leading payments platform
• You will be the ‘voice of the customer’ to internal teams, build systems and processes that ensure seamless flow of information across different functions in the company.
• You will work with colleagues who are experts in payments and fintech to gain and share knowledge.

What you will do

• Be a Technical Strategist: Partner with the Rapyd Sales and Relationship Management teams as the technical expert. Discover and understand client requirements to tailor solutions leveraging Rapyd’s product suite and platform capabilities.
• Deliver Engaging Demos: Conduct compelling technical presentations and demonstrations as the subject matter expert to explain Rapyd’s products, showcasing their value proposition.
• Own the Technical Win: Lead technical discussions, answer in-depth questions, and build confidence in Rapyd’s platform during the sales cycle.
• Guide Seamless Integrations: Be a trusted advisor for client integrations, creating and managing integration plans, providing technical guidance, best practices, and hands-on support to ensure successful go-live for our partners.
• Be a Product Champion: Serve as a voice of the customer, observing trends, capturing feedback and carrying insights from our partners to our product teams, to influence the product roadmap and ensure Rapyd’s platform is market-leading.
• Create Developer Content: Collaborate with our Marketing and Developer Relations teams to refine technical documentation, integration guides, knowledge base articles/videos to empower our partners and internal teams.
• Be the Architect and Builder: As a high performer, you will take the lead in defining processes, establishing cross-functional workflows with other teams to improve efficiency and productivity, train and mentor junior members of the team as we grow.
• Stay Ahead of the Curve: Represent Rapyd and our product offerings at conferences, events and client meetings, and continuously deepen your expertise in the payments landscape.

What we are looking for

• 5+ Years of Experience: As a Solutions Engineer, Implementation Engineer or similar client-facing tech roles, preferably within the Payments industry or SaaS.
• Technical Background: 3+ years hands-on coding experience with proficiency in any popular language. Expertise in integrating B2B APIs, debugging, log analysis and troubleshooting.
• High Degree of Ownership: Growth mindset and the ability to adapt to changing priorities on a daily basis. Balance strategic thinking and perfectionism versus making progress and getting things done.
• Communication & Customer Focus: You can articulate technical concepts to a non-technical audience, are obsessed with keeping communication channels active and empathetic to customer needs, able to rally internal teams behind the customer.
• Leader and Team Player: You are stellar at what you do and take pride in your work. You will have the freedom, flexibility and support to build things your way, provided you prioritize the team’s needs above your own.
• Bonus Points: If you provide a personalised cover letter in your application. A human reads every application, no fancy tools.

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Responsibilities:

• Serve as a focal point and source of knowledge for departments in the company and for our clients. Share the knowledge by being a point of advice for the CS department and other internal teams, and work on keeping our KB up to date, including creating new articles.
• Manage major and critical production outages – Take ownership, troubleshoot, diagnose, resolve technical issues, and prepare internal and external RCAs.
• Work closely with business and engineering teams to ensure efficient issue resolution, maneuvering towards the most suitable solutions, and minimizing further escalations as much as possible.
• Analyze production traffic and locate design gaps – deep-dive analysis of the transaction processing by our clients with our partners, identification of design gap (what is missing and what needs to be done), and analysis of top-tier client processing approval ratio.
• Participate in the features development life cycle – starting from the design to the implementation method, and the handover to the relevant teams.
• Maintain production quality – work closely with the engineering team to coordinate maintenance in production, provide risk analysis, and constantly enhance production quality.

• At least 3-5 years of experience in Technical Support Tier 3/Sales Engineer/Escalation customer-facing or any other similar position under the Customer Success department for B2B – Must
• Experience with APIs (especially REST APIs), SQL, and Postman – Must
• Experience with inspecting and diagnosing logs – Must
• Strong ability to understand the design of complex system architecture, perform in-depth analysis, problem-solving skills, and provide creative technical solutions – Must
• Have the “Support bug” in you – curious and motivated to provide the best for each incoming issue, and have great problem-solving skills. – Must
• A people person, team player, strong can-do mentality, great communication skills, ability to work independently, lead and implement new processes, and multitasking abilities – Must
• Excellent English – Verbal and written
• Familiarity with Jira and Confluence – Advantage
• Proven resume in the FinTech Industry domain – Advantage

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The proposed Product Director will be responsible for:

Ensuring our onboarding flows are optimized for conversion, regulatory requirements, and customer experience.

Identifying new opportunities for personalization, automation, and experimentation to improve activation KPIs.

Responsibilities:

• Own the end-to-end onboarding experience : Define, articulate, and evolve a comprehensive product strategy for onboarding that balances growth, compliance, and seamless customer experience.
• Drive KPI-focused outcomes : Optimize the onboarding funnel for key metrics such as activation rate, time-to-value (TTV), drop-off reduction, and compliance completion.
• Champion customer-centric innovation : Develop and iterate onboarding flows based on deep understanding of user needs, feedback, and analytics across diverse customer segments and regions.
• Lead cross-functional alignment : Partner closely with Engineering, Design, Marketing, Compliance, Risk, and GTM teams to ensure consistent, scalable, and localized onboarding experiences.
• Ensure global compliance and scalability : Integrate regulatory, KYC/KYB, and AML requirements seamlessly into product flows, while preserving a high-quality UX for both enterprise and SMB clients.
• Design for personalization and automation : Introduce contextual onboarding paths tailored to industry, geography, and user profile, leveraging dynamic content and smart decisioning.
• Build systems for experimentation and learning : Establish robust A/B testing and experimentation frameworks to validate improvements and uncover new opportunities across the funnel.
• Monitor performance and customer insights : Continuously assess onboarding journeys using data analytics, heatmaps, customer interviews, and support feedback to identify friction points and growth opportunities.
• Mentor and lead product teams : Guide product managers and contribute to a culture of excellence, ownership, and continuous improvement within the Product organization.

• 10+ years of product management experience , including 4+ years specifically in onboarding, activation, or lifecycle product ownership in SaaS, fintech, or payments.
• Experience integrating AI or ML capabilities into product flows—such as adaptive onboarding paths, intelligent decisioning, document processing, or risk automation.
• Demonstrated ability to leverage AI tools and frameworks (e.g., recommendation systems, language models, classification models) to improve user journeys and reduce friction.
• Familiarity with working alongside data science, machine learning, or AI platform teams , and converting technical capabilities into business value and user impact.
• Track record of success in measuring and optimizing activation KPIs , especially in highly regulated and multi-market environments.
• Deep understanding of KYC/KYB/AML compliance requirements , fraud/risk considerations, and how to incorporate them smoothly into onboarding flows.
• Strong analytical skills, with fluency in using experimentation platforms, funnel analytics, and AI-driven insights to inform product decisions.
• Excellent communicator and collaborator, able to synthesize complex input from stakeholders and advocate for product strategy at the executive level.
• Proven leadership in cross-functional environments, and a strong bias toward action, experimentation, and results.
• Background in fintech, embedded finance, or global payments platforms is a significant advantage.

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As part of a fast-growing company at the forefront of payment innovation, you will contribute to shaping the future of payment processing systems through the development of transformative technology.

Key Responsibilities

• Develop and maintain payment APIs and processing systems using C#.
• Collaborate with an experienced team to enhance and sustain our software framework.
• Actively participate in software architectural design discussions and meetings.
• Work in a highly collaborative environment, engaging closely with product owners, team leads, other development teams, and support staff.

• BSc degree in Computer Science
• 3+ years of backend development
• Strong communication and interpersonal skills, with proficiency in English.
• Experience in developing automated tests
• Experience using cloud services is an advantage.
• Interest in network and software security is an advantage
• Proven experience in .NET/NET Core, C#, and SQL development
• Strong problem-solving, planning, and organisational skills.
• Ability to prioritise and address multiple projects concurrently.

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We’re looking for a talented and detail-orientedwith deep

What You’ll Do

• Design System Leadership: Build and maintain Rapyd’s design system by improving existing components and creating new ones for inclusion in core and product‑specific libraries.
• Ensure design system consistency across all Rapyd products: Client Portal, Back Office, and Mobile Apps (iOS and Android) – by maintaining up-to-date guidelines
• Collaborate across teams with product managers, developers, and stakeholders to seamlessly embed the design system into the development workflow, aligning with product goals and user expectations.
• User-Centered Design: Utilize user research, usability testing, and data analysis to guide and validate design decisions, ensuring solutions effectively address user needs and improve experience.
• Driving Design Innovation: Promote the adoption of design system expertise and AI tools, championing best practices to continuously elevate design quality.
• Adaptability Across Design Domains: While leading and evolving the Design System, remain flexible to contribute to broader product design projects as priorities shift—applying your expertise in UI/UX design, prototyping, and user research to deliver high-impact solutions across Rapyd’s products.

What We’re Looking For

• Experience: 3–5 years in product design, with a proven portfolio showcasing expertise in building and managing design systems alongside delivering user-centered design solutions.
• Design: Proficient in Figma, with hands-on experience in building and maintaining component libraries and design systems.
• Data: Hands-on experience with research, usability testing, interviews, and product data analysis—using insights to guide design decisions and continuously enhance user outcomes.
• Communication: Strong collaboration and presentation skills, with the ability to champion design system best practices and clearly communicate design decisions across teams.
• AI: Practical experience using AI tools for research, ideation, and design, demonstrating the ability to seamlessly integrate AI into the design workflow.
• Mobile: Experience designing iOS and Android app components within a design system, ensuring platform-specific consistency and seamless user experience.
• Problem-Solving: Strong analytical and problem-solving skills, with a proactive mindset for identifying challenges and delivering innovative, user-focused solutions.
• Experience creating micro-animations and interaction patterns – Big advantage.