דרושים ב-Paypal ב-Ireland, Dublin

Essential Responsibilities:

• Lead and manage data science projects, ensuring timely delivery and alignment with business goals.
• Develop and maintain data models, algorithms, and reporting systems to support data analysis and decision-making.
• Analyze complex datasets to identify trends, patterns, and insights that drive strategic initiatives.
• Collaborate with cross-functional teams to understand data needs and provide actionable insights.
• Ensure data quality and integrity through regular audits and validation processes.
• Mentor and guide junior data scientists, fostering a culture of continuous learning and improvement.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Lead the development and implementation of advanced data science models.
• Collaborate with stakeholders to understand requirements.
• Drive best practices in data science.
• Ensure data quality and integrity in all processes.
• Mentor and guide junior data scientists.
• Stay updated with the latest trends in data science.

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Analyze sales data to recommend process improvements.
• Collaborate with internal teams to enhance operational efficiency.
• Prepare detailed reports for management review.
• Handle complex customer inquiries and provide solutions.
• Mentor junior analysts and guide their professional growth.

Expected Qualifications:

• Minimum of 5 years of relevant work experience and a Bachelor's degree or equivalent experience.

Responsibilities

• Performance Analysis:
  • Extract and analyze sales and customer data to uncover performance insights, growth opportunities, and operational bottlenecks.
  • Define and monitor critical metrics—including pipeline velocity, win/loss rates, and quota attainment—and collaborate with sales leadership to establish benchmarks.
  • Build dashboards and reporting systems that provide revenue teams with actionable insights and real-time progress tracking.
  • Ensure sales pipeline health by monitoring progress, managing data accuracy, and identifying blockers.
  • Conduct forecast and pipeline meetings with sales leaders, driving discussions around opportunities, trends, and deviations from the plan.

• Annual Planning:
  • Build data-driven market segmentation strategies to identify key customer groups and prioritize business opportunities.
  • Optimize territory assignments based on geographic regions, industries, and account types to ensure efficient market coverage.
  • Develop equitable sales quotas informed by historical performance, market potential, and strategic business objectives.

• Sales Process Optimization:
  • Evaluate and refine existing sales workflows and processes to promote efficiency and effectiveness.
  • Act as the champion for Salesforce CRM adoption and other operational tools, ensuring alignment, training, and sustainable usage.
  • Maintain and improve CRM data quality, ensuring it serves as a trustworthy source of truth for strategic decisions.
  • Provide ongoing training, support, and guidance to sales teams for tools adoption and feature enhancements.

• Cross-Functional Collaboration:
  • Partner with cross-departmental teams (Product, Marketing, Finance and Compensation) to integrate insights within broader organizational priorities.
  • Act as the liaison between sales teams and other departments, fostering alignment and seamless communication.
  • Assist in quote generation and contract management to support the sales team's operational needs.

Requirements

• Education : Bachelor’s degree (or equivalent) in Business Administration, Finance, Economics, Data Analytics, or a related field.
• Technical Proficiency : Skilled in Excel, SQL, and business intelligence tools (e.g., Looker, Tableau, or Power BI). Familiarity with Salesforce is highly advantageous.
• Experience : Proven exposure to or experience working within commercial teams, such as sales or account management; background in revenue operations, sales operations, or analytics preferred.
• Analytical Skills : Strong data analysis and problem-solving abilities—you thrive on finding clarity amidst complexity.
• Storytelling : Adept at turning complex data into clear, actionable narratives. Exceptional communication skills, with the ability to present ideas succinctly and effectively.
• Self-Starter : Proactive mindset with a "see it, solve it" approach to challenges.
• Collaboration : Strong team player with an ability to work seamlessly across departments and in a fast-paced, evolving environment.

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.
• Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Controls for the customer experience and customer needs in product requirements and as an input to decision making.
• Monitors metrics that inform the success of products including usability studies, research and market analysis.
• Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Monitors product profitability measures, including budget.
• Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product and technology leadership as needed.
• Partners with content developers, data scientists, product designers and user experience researchers.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

​

• Partner deeply with vertical business teams to understand their unique risk, compliance, identity and servicing challenges and translate into actionable solution requirements

• Design and Deliver customer centric solutions and leverage PayPal’s core capabilities while addressing the specific needs of different verticals and their end customers

• Identify Opportunities to enhance customer experiences through innovative applications of risk and platform capabilities across different business contexts

• Facilitate knowledge sharing and best practices across vertical teams while building reusable solution components that can benefit multiple business units

Your day-to-day

• Engage directly with vertical business teams including consumer, merchant, checkout teams to understand their specific customer challenges and solution requirements

• Collaborate with product managers and engineering to design and oversee end to end solution delivery

• Work closely with platform teams to influence platform roadmaps, advocate for new capabilities needed by vertical teams and provide feedback on platform features

• Monitor solution performance and customer impact by tracking key OKRs, and customer feedback to drive continuous improvement

• Identify and champion externalization opportunities for internal solutions, transforming them into market ready offerings, helping external customers solve similar challenges

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Define and drive the strategic vision for machine learning initiatives within the team.
• Lead the development and optimization of machine learning models.
• Oversee the preprocessing and analysis of large datasets.
• Deploy and maintain ML solutions in production environments.
• Collaborate with cross-functional teams to integrate ML models into products and services.
• Monitor and evaluate the performance of deployed models, making necessary adjustments.
• Mentor and guide junior engineers and data scientists.
• Ensure adherence to best practices and industry standards in ML development.

Expected Qualifications:

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• Experience leading others

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Develop and optimize machine learning models for various applications.
• Preprocess and analyze large datasets to extract meaningful insights.
• Deploy ML solutions into production environments using appropriate tools and frameworks.
• Collaborate with cross-functional teams to integrate ML models into products and services.
• Monitor and evaluate the performance of deployed models.

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• Experience with ML frameworks like TensorFlow, PyTorch, or scikit-learn.
• Familiarity with cloud platforms (AWS, Azure, GCP) and tools for data processing and model deployment.
• Several years of experience in designing, implementing, and deploying machine learning models.

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Respond to customer inquiries via phone, email, and chat, providing support on products, services, accounts, and transactions.
• Research and resolve customer concerns accurately, proactively addressing potential future issues to minimize recontacts.
• Provide guidance and education on PayPal products, features, and services to enhance customer satisfaction and drive long-term value.
• Act as an escalation point for agents, assisting with complex customer interactions and ensuring timely resolutions.
• Mentor and coach new agents through one-on-one and group training, tracking progress and providing feedback.
• Provide regular feedback to managers and team leads on agent performance, customer issues, and process improvements.
• Maintain account confidentiality, ensuring customer privacy and security in all interactions.
• Collaborate with operational support teams to identify and resolve system or process issues impacting customer experience.
• Process and manage customer interactions across multiple communication channels, including consult lines, escalation lines, email, fax, and work queues.

Expected Qualifications:

• 2 years of relevant work experience

Minimum Qualifications:

• Fluent English and French are required for this role
• Strong verbal communication skills, utilizing active listening
• Strong written communication utilizing proper grammar and punctuation

Preferred Skills/Experience:

• Strong organizational, communication, and interpersonal skills.
• Proven ability to drive results through a clear vision and strategic direction.
• Skilled in prioritizing tasks, identifying urgent needs, and delegating responsibilities to ensure timely achievement of goals.
• Enthusiastic learner with a keen ability to adapt to new software and technologies.
• Experience with external systems, internet applications, and CRM tools, including proficiency in Microsoft Office Suite.
• Capable of multitasking across multiple systems, screens, and tasks during customer interactions.
• Excellent time management skills and commitment to adhering to schedules.

Core Competencies:

• Customer Focus
• Listening skills
• Problem solving
• Composure
• Drive for results
• Functional/Technical Skills
• Ethics and Values
• Integrity and Trust

Any general requests for consideration of your skills, please