Principal Cortex Strategy Ops jobs at Palo Alto in United States

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Architect the Cortex single-thread narrative (Enablement → Activation → Capabilities → Demand Gen → Pipeline) and ensure every partner interaction ties to measurable pipeline and revenue.

• Partner to design Cortex sales plays and activation frameworks that guide Field CBMs, partner sellers, and extended ecosystem teams through account targeting, value messaging, and repeatable joint pursuit motions.

• Drive district-level activation by equipping partners and Field CBMs with targeted account guidance, pipeline patterns, repeatable enablement motions, and structured Cortex teaming-agreement models.

• Orchestrate cross-functional alignment across Channel Business Managers, NCBMs, Cortex sales, Cortex SEs, marketing, and extended ecosystem resources to ensure unified execution and handoff clarity.

• Accelerate joint pursuit activities by coordinating partner and PANW teams around Cortex opportunities, increasing platform attach, technical validation, and win rates.

• Partner to Develop partner capacity and capability plans to ensure partners achieve Cortex certifications, technical readiness, SOC assessment expertise, and repeatable deployment capability.

• Lead executive business reviews that establish clear milestones, measure progress against the Cortex activation cycle, and drive accountability across partner and PANW teams.

Your Experience

• 10+ years in channel management, ecosystem leadership, partner development, or business development within enterprise technology (cybersecurity strongly preferred)

• Strong experience with XDR, SIEM, SOC transformation, automation/orchestration, or threat operations — or the ability to quickly become fluent in Cortex GTM motions

• Proven success operationalizing GTM frameworks across cross-functional teams and partner organizations

• Demonstrated ability to influence without authority and drive alignment across sales, channel, marketing, SE leadership, and extended ecosystem resources

• Excellent relationship-building skills with senior partner executives and internal leadership

• Clear track record of generating measurable business outcomes: partner activation, teaming agreements, SOC assessments, pipeline creation, and revenue growth

• Strong understanding of enterprise, commercial, and major-accounts motions within cybersecurity

• Ability to shift seamlessly between strategic design and hands-on operational execution

• High discernment across sales, technical readiness, solution development, and partner capability-building

• Ability to thrive in a fast-paced, highly matrixed, virtual environment

• Technical understanding of XDR, SIEM, automation, SOC workflows, or adjacent technologies is a plus

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $ 225000 - $ 281000 /YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Join the fastest growing team where experience meets cutting-edge solutions
• Build and cultivate strong customer relationships, driving business growth within the region
• Partner with the core sales team to align customer strategies and engagements with Cortex and Cloud business objectives
• Take full ownership of leading strategic sales campaigns, sales forecasting, utilizing in-depth knowledge of sales cycles from initial contact through procurement
• Engage in deep technical discussions beyond standard sales presentations and pitches; while translating complex technical cybersecurity solutions into clear business value propositions for customers
• Collaborate closely with cross-functional teams, including sales engineers, to provide tailored customer-centric solutions
• Partner with Alliances to develop joint strategies, enhance customer engagement and deliver innovative solutions for existing and prospective clients
• Travel domestically as needed to meet with customers and attend key business events

Your Experience

• 5 years of sales experience focusing on key customer accounts and delivering value to Enterprise or Select accounts in the cybersecurity industry
• Extensive platform selling experience in complex sales with multiple buying centers
• Experience selling SIEM, EDR or CNAPP (DevSecOps, CloudOps) solutions is highly preferred
• Established trusted relationships with CIOs and CISOs with the ability to influence and drive strategic conversations
• Expertise in applying complex solution sales methodologies to drive results
• Experience working with channel partners and a deep understanding of a channel-centric go-to-market strategy
• Demonstrated ability to thrive in a fast-paced, high-growth startup environment while collaborating effectively with sales engineers and cross-functional teams
• Experience operating in a continuous adoption, expansion, and upsell sales motion within a matrixed sales organization is preferred
• Willingness to travel domestically as necessary to meet business needs

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $212800/YR - $340000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career As a Principal Consultant for SOC Transformation & XSIAM Deployment, you will be a seasoned leader at the forefront of our most strategic customer engagements. You will leverage a rare blend of consultative presence, deep technical mastery, and executive influence to guide our customers through complex SOC transformations. Your primary role is to drive these large-scale programs, ensuring the successful execution of foundational elements like seamless log migration and the development of sophisticated detection strategies, to deliver measurable security outcomes in highly dynamic enterprise environments.

Your Impact

• Serve as the lead strategic advisor and subject matter expert for customers undertaking a full-scale SOC modernization with XSIAM
• Lead multi-national SOC transformation programs, consolidating fragmented detection and response processes into a unified, AI-driven platform
• Direct enterprise-scale XSIAM deployments, guiding customers from initial strategy to full operationalization
• Devise and oversee comprehensive log ingestion strategies to ensure high-quality data fuels the XSIAM platform
• Architect and implement sophisticated detection strategies and correlation rules to fortify customer defenses against advanced threats
• Fine-tune and optimize log sources and correlation rules to maximize system performance and detection efficacy
• Identify opportunities to enhance analyst alert handling and response through automation
• Transform ambiguity into structured action plans, driving accountability at every level of a customer engagement
• Build and mentor high-performing professional services teams that blend consulting, engineering, and change management expertise
• Partner with Product and R&D teams to incorporate field insights into roadmap priorities

Your Experience

• A proven track record in modernizing Security Operations Centers (SOCs) to achieve automation, AI-driven detection, and measurable improvements in MTTD/MTTR
• Exceptional executive presence, with strong verbal and written communication skills to engage with stakeholders from the SOC analyst to the CISO
• Experience acting as a trusted advisor to senior security leaders, with the ability to diagnose challenges and deliver strategic recommendations
• 10+ years of hands-on experience in deploying and integrating SIEM/security analytics solutions within large enterprise environments
• 8+ years of experience with Security Operations Center (SOC) tooling, processes, and workflows
• Hands-on technical mastery across SIEM, SOAR, EDR, cloud security, and threat intelligence
• Ability to conceive, architect, and develop effective correlation and detection rules
• Familiarity with a range of SIEM technologies, such as Splunk and IBM QRadar, is a plus
• Strong expertise in Regular Expressions (Regex)
• Relevant bachelor's degree or industry-recognized qualifications (CISSP, GIAC, etc.), is a plus
• Must be able to travel up to 30%

As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $163000/YR - $224500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

You will join a dynamic and fast-paced team of seasoned fellow engineers designing and developing multi-tiered applications in a rapidly growing company. As a Principal AI Engineer, you will leverage your extensive experience to act as the trailblazer, helping us build and innovate enterprise-grade full-stack systems with a specific focus on Generative AI transformation.

We are looking for a highly hands-on, extremely technical leader to architect the next generation of our internal and external business applications. You will move beyond traditional software engineering to design intelligent, agentic workflows that revolutionize our Go-To-Market (GTM) processes.

Your Impact

• Lead the architecture and implementation of a Proxy-First "AI Gateway" intermediary layer to ensure seamless LLM vendor independence.

• Design and build a unified API endpoint to abstract LLM complexities and provide centralized control for access and security.

• Implement comprehensive GenAI observability pipelines to track trace-level data, prompt inputs/outputs, and model latency.

• Create architecture to optimize performance and expense by intelligently routing simpler queries to cost-effective models.

• Integrate observability data into the development cycle to identify real-time bottlenecks, high-latency chains, and model drift.

• Institute and promote innovative thinking by incorporating Agentic AI, designing sophisticated Multi-Agent Systems and Agent-to-Agent (A2A) workflows.

• Apply GenAI to complex Go-To-Market (GTM) business logic, automating critical workflows like customer support and entitlement platforms.

• Pioneer "LLM as a Judge" testing methodologies to automate quality assurance of system outputs (correctness, tone, and helpfulness).

• Build robust guardrails to filter inputs and outputs, preventing PII exposure, offensive content, and prompt injection attacks.

• Develop detection mechanisms, including keyword filtering, behavioral analysis, and adversarial training, to protect model instructions from manipulation.

Your Experience

• 10+ years of overall IT system architecture, design, development, and deployment experience.

• Proven track record leading technical teams in Agile/Scrum environments for large-scale implementations with aggressive timelines.

• Experience partnering with business stakeholders to design workflows for Go-To-Market (GTM), sales, or support operations.

• Bachelor’s degree or equivalent in Computer Science or a related field.

• Strong verbal and written communication skills with the ability to explain complex AI concepts to senior leadership.

• Extensive knowledge in building modern applications using Large Language Models (LLMs) such as Llama 3, GPT-4, and Anthropic.

• Deep experience building and maintaining highly observable GenAI systems, including proficiency with tracing and evaluation tools (e.g., LangSmith, Arize, HoneyHive, or custom OpenTelemetry).

• Deep experience with Multi-Agent systems, Agent-to-Agent (A2A) communication, and orchestration frameworks.

• Experience establishing "Golden Datasets" for ground truth testing and performing comparative analysis across different models.

• Expert-level proficiency in Python; familiarity with Java or Node.js for enterprise integration is a plus.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $167000 - $270500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Architect Intelligent Platform : Own the strategy and delivery of a unified, AI-powered platform specializing in maximizing case deflection, optimizing intelligent case routing, and enabling seamless customer self-service.

• Ensure Market Leadership & ROI : Drive significant velocity and ensure our platform investments maintain a competitive edge, directly tying feature execution to measurable Return on Investment (ROI).

• AI-First Product Strategy & Roadmap : Define and champion the multi-year roadmap for IT CX products, prioritizing AI integration for predictive, proactive, and personalized support within the SFDC Service Cloud ecosystem.

• Product Ownership & AI Integration : Own the complete product lifecycle from ideation to delivery, managing product strategy, epics, and detailed user stories. Ensure AI is integrated where it drives the highest measurable value in workflows.

• KCS, Knowledge & Self-Service Strategy : Define the product vision for Knowledge-Centered Service (KCS) and customer self-service channels, leveraging AI to improve knowledge health and significantly increase case deflection rates.

• Cross-Functional Governance & Executive Communication : Act as the primary executive communication channel, establishing clear governance and decision-making processes to ensure product vision is aligned across business unit leaders, IT, and R&D.

• VoC, Analytics & Competitive Strategy : Utilize Voice of the Customer (VoC) and advanced analytics, alongside competitive analysis, to inform the product roadmap, prioritize permanent fixes, and develop data-driven business cases for platform investments.

• Cross-Functional AI Orchestration : Lead the effort to bridge business strategy, Data Science, and Engineering, ensuring seamless development and integration of AI models with core platforms (SFDC/Omnichannel).

• Define and Drive Success Metrics : Establish and monitor comprehensive KPIs for AI-powered features, including model performance, data quality, deflection rates, and overall product ROI.

Your Experience

• 12+ years of Product Management experience in technology or IT CX, with a demonstrated focus on building and launching AI-powered solutions.

• Bachelor’s or Master’s degree in Computer Science, Engineering, Business or a related field with a strong emphasis on AI/ML. MBA degree is a plus.

• Deep Platform Expertise: Proven ownership and management of Salesforce Service Cloud and Omnichannel solutions, specifically optimizing case deflection and customer self-service channels.

• Domain Expertise: Deep expertise in Customer Support, Success, and the operational models of KCS (Knowledge-Centered Service).

• Technical Acumen: Robust background with a deep understanding of cloud architectures and machine learning platforms.

• Leadership & Influence: Exceptional communication and presentation skills, with the ability to articulate complex AI product visions and financial progress to executive audiences.

• Methodology: Expert proficiency in Agile/Scrum methodologies and leading product planning in an AI development context.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $164000 - $266000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Design, implement, and manage cloud infrastructure solutions across AWS, GCP, and Azure for development and research environments.
• Ensure scalability, reliability, and security of cloud-based resources.
• Collaborate with development, research, and DevOps teams to define cloud infrastructure requirements.
• Develop and maintain automation scripts for provisioning, configuration, and management of cloud environments. Monitor and optimize resource utilization to ensure cost-effective cloud solutions.
• Provide support for cloud environment setup and management, including virtual machines, networking, storage, and security.
• Troubleshoot cloud infrastructure issues and provide effective solutions to enhance environment stability.
• Work closely with IT teams during on-premise deployment processes – basic hardware knowledge is required. Stay up-to-date with cloud trends, best practices, and new features within AWS, GCP, and Azure.

Your Experience

• 5+ years of experience in cloud engineering, specifically with AWS, GCP, and Azure.
• Strong understanding of cloud platforms and their services for development and research purposes.
• Proven experience with Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or similar. Experience managing cloud networking, storage, and security in non-production environments.
• Proficiency in scripting and automation (Python, Bash, PowerShell, etc.).
• Solid experience in working with CI/CD pipelines.
• Strong problem-solving skills and ability to troubleshoot cloud infrastructure issues.
• Excellent communication and collaboration skills.
• Basic knowledge of hardware and IT infrastructure, with experience collaborating with IT teams during on-premise implementations.
• Experience working in an agile environment is a plus. Preferred Qualifications: Certifications in AWS, GCP, or Azure are a plus.
• Experience with monitoring and logging tools (e.g., CloudWatch, Stackdriver, Azure Monitor).

We define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.and downtime.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $0 - $0/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

Architect/Sr. Principal Engineer, Backend - Cortex Cloud (Posture Security)

Your Impact

• Lead the architectural vision and design for complex, large-scale backend systems and microservices that form the backbone of our Cortex Cloud Posture Security offerings.

• Develop and implement high-quality, resilient, and scalable backend services primarily using Go and Python.

• Drive system design discussions and decisions, ensuring solutions meet current Posture Security needs while being adaptable for future growth and technological advancements in cloud security.

• Collaborate closely with cross-functional teams, including product management, frontend engineers, security researchers, and SRE, to define, design, and ship new features and platform enhancements for Cortex Cloud Posture Security.

• Mentor and guide senior and junior engineers, fostering a culture of technical excellence, innovation, and continuous learning within the Posture Security team.

• Define and evangelize best practices for backend development, testing, and deployment within the organization, particularly as they apply to cloud-native security solutions.

• Analyze and resolve complex technical challenges and production issues, ensuring the reliability and performance of our Cortex Cloud Posture Security services.

• Contribute to and lead code reviews, design reviews, and architectural reviews related to Posture Security components.

• Stay abreast of emerging technologies and industry trends in cloud security, backend development, and posture management, evaluating and recommending their adoption where appropriate.

• Optionally, leverage your understanding of UI development and user experience to contribute to a more holistic product design and improved collaboration with frontend teams working on the Cortex Cloud interface.

Your Experience

• 10+ years of experience in backend software development, with a proven track record of designing and delivering complex, distributed systems, preferably in a cloud security context.

• Deep expertise in Go and/or Python for backend development.

• Strong understanding of software architecture principles, including microservices, event-driven architecture, and distributed systems patterns.

• Proven experience with system design, data modeling, and API design (RESTful, gRPC).

• Experience with various database technologies (SQL and NoSQL), message queues (e.g., Kafka, RabbitMQ), and caching solutions.

• Solid understanding of cloud platforms (GCP, AWS, or Azure) and containerization technologies (Docker, Kubernetes), with a strong emphasis on security best practices within these environments.

• Demonstrated ability to lead technical projects and mentor engineers.

• Excellent problem-solving, analytical, and troubleshooting skills.

• Strong communication and collaboration abilities, with a knack for explaining complex technical concepts to diverse audiences.

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

Nice to Have

• Understanding of UI technologies (e.g., React, Angular, Vue.js) and how backend systems support frontend applications for displaying complex security data.

• Deep experience with cybersecurity, specifically Cloud Security Posture Management (CSPM), Cloud Workload Protection Platforms (CWPP), or related cloud security domains.

• Contributions to open-source projects related to cloud security or backend infrastructure.

• Experience with Infrastructure as Code (IaC) tools like Terraform.

• Familiarity with compliance frameworks (e.g., CIS, NIST, SOC2) and their implications for cloud security products.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $225,000 - 250,000. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.