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דרושים Business Solutions Analyst Sap Sd ב-Palo Alto ב-ארהב

מצאו את ההתאמה המושלמת עבורכם עם אקספוינט! חפשו הזדמנויות עבודה בתור Business Solutions Analyst Sap Sd ב-United States והצטרפו לרשת החברות המובילות בתעשיית ההייטק, כמו Palo Alto. הירשמו עכשיו ומצאו את עבודת החלומות שלך עם אקספוינט!
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אופי המשרה
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United States
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עיר
נמצאו 270 משרות
19.11.2025
PA

Palo Alto Solutions Consultant - Federal System Integrators United States, Virginia

Limitless High-tech career opportunities - Expoint
Set the strategic vision and direction for all post-sales technical service delivery in the US Public Sector, ensuring consistent and high-quality execution for Palo Alto Networks’ NetSec Products. Act as...
תיאור:

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As the, you will be the, including full-time employees and/or assigned personnel. You will be responsible for driving leadership over the professional services business and providing strategic and operational oversight to the Senior Managers and regional delivery leaders who report to this role. You will be instrumental in defining thenecessary to scale technical services delivery across key U.S. Federal, State, and Local accounts. This role is highly integrated with the Service Sales, Product Sales, and other Support teams, focusing on building strong, trusted customer relationships and ensuring successful outcomes.


Your Impact

  • Set the strategic vision and direction for all post-sales technical service delivery in the US Public Sector, ensuring consistent and high-quality execution for Palo Alto Networks’ NetSec Products.

  • Act as the single point of accountability for technical services, interfacing with GCS, Sales, Product, Engineering, and Partner teams to ensure alignment and delivery of business outcomes.

  • Serve as the Executive Sponsor for strategic US Public Sector accounts, engaging with executive-level customer stakeholders (e.g., CIOs, CISOs) to provide value reviews and resolve high-stakes escalated issues.

  • Build and develop a high-performing team of technical professionals through hiring the best talent in the industry, mentoring/coaching, and performance management in line with the defined capability requirements for the team.

  • Drive and achieve the following business and operational objectives:

    • Maintain consistently high utilization of PS consultants through optimal planning and backlog management.

    • Design and maintain the best resource mix across FTEs and contractors, maximizing quality and agility.

    • Reduce Time to Value (TTV) by accelerating deployment and adoption timelines.

    • Contribute to Service Sales Growth by enabling scalable, value-driven technical offerings.

    • Achieve global target service margin ratios through delivery efficiency and cost control.

    • Build and sustain strong, strategic relationships with subcontractors and delivery partners.

    • Ensure high levels of customer satisfaction (CSAT) through proactive support and continuous improvement.

  • Drive continuous improvement across the delivery of Netsec Professional Services and Customer Success Engineering, through the use of Automation and AI to drive efficiency, quality, and scale.

  • Standardize and continuously optimize the NetSec operating rhythm and delivery practices to improve service health.

  • Represent US Public Sector region at a global level, sharing customer insights, local challenges, and opportunities for regional impact.

  • A significant portion of your impact is external: collaborating with the sales leadership team, product, portfolio, and support teams, where you will act as the Professional Services liaison to enable client success. You will build strong customer relationships and be the point of contact for successfully handling customer escalations to maintain high customer satisfaction.

Your Experience

  • 10+ years of experience in technical services, professional services, customer success, support or related functions within a high-growth SaaS/cloud enterprise environment.
  • 5+ years of experience in a leadership role managing regional teams, including direct and matrixed reporting lines.
  • Demonstrated success in managing performance against KPIs related to deployment, adoption, margin, utilization, and CSAT.
  • Strong foundational understanding of Internet security concepts and products, with a demonstrated knowledge of NGFW and SASE (Secure Access Service Edge) architecture and its components.
  • Demonstrated experience running a profitable Professional Services or Customer Success business , including achieving revenue/margin targets, managing backlog, health and optimizing project closure rates.
  • Skilled in key business systems, including:

    • Experience with Professional Services Automation (PSA) tools (e.g., Clarizen, Certina, Kantata) for tracking metrics like utilization, time-off, and backlog.
    • Experience with Sales Management tools (e.g., Salesforce) for revenue forecasting and pipeline review.
    • Experience with Business Intelligence (BI) tools (e.g., Tableau) for reporting on key operational metrics.
  • Demonstrated ability to manage critical customer escalations effectively and ensure prompt resolution for high-profile clients.
  • Excellent written and verbal communication skills with the ability to clearly articulate complex technical knowledge to non-technical individuals and leadership.
  • Undergraduate degree in a related field (CS, IS, EE, CE, IT, etc.) or commensurate experience.
  • US Government DoD Active Top Secret Clearance or higher.
  • Relevant industry certifications such as CISSP and/or PMP are highly desirable.
  • Background in cybersecurity or enterprise IT preferred.
  • Ability to travel up to 25%+ domestically to customer sites and internal business meetings.

As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems with a pointed focus of providing the best customer support in the industry.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $230000 - $268000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

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19.11.2025
PA

Palo Alto Sr Tax Analyst United States, California

Limitless High-tech career opportunities - Expoint
Prepare and maintain detailed ASC 740 (Income Tax Accounting) workpapers, calculations, and supporting documentation for quarterly and annual financial reporting. Support NCTI (Net CFC Tested Income) calculations, including the preparation...
תיאור:

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

Key Responsibilities:

  • Prepare and maintain detailed ASC 740 (Income Tax Accounting) workpapers, calculations, and supporting documentation for quarterly and annual financial reporting.
  • Support NCTI (Net CFC Tested Income) calculations, including the preparation of ADS (Alternative Depreciation System) depreciation schedules and other relevant adjustments.
  • Maintain the Tax provision datasets on quarterly and annual basis.
  • Support Annual Withholding Tax Return for U.S. Source Income of Foreign Persons (Form 1042) analysis to ensure compliance with U.S. withholding tax regulations.
  • Monitor tax updates and legislation changes to support overall tax function
  • Identify and mitigate company risks and communicate areas of potential exposure within the reporting and compliance processes
  • Assist with ad-hoc projects as needed

Your Experience

  • Minimum 5+ years of related experience; previous Big 4 experience a plus
  • Proficient with OneSource Tax Provision (OTP) required
  • Proficient with Corptax compliance software
  • Alteryx experience a plus
  • Proficiency in leveraging AI/ML and GenAI to automate ASC 740 and compliance workflows, assessing associated risks.
  • Comfortable working with different IT applications, such as SAP
  • The ability to operate independently and represent the tax function in cross-functional settings
  • Must be self-directed with strong organizational skills, and receptive to working in a dynamic, and fast-paced environment in multiple time zones
  • Analytical mind-set to approaching problems and strong attention to detail
  • Ability to manage multiple projects, prioritize work, and coordinate with internal and external stakeholders
  • Excellent oral and written communication skills
  • Strong interpersonal and teamwork skills
  • Must be local to SF Bay area to be onsite.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $98000 - $156000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

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משרות נוספות שיכולות לעניין אותך

19.11.2025
PA

Palo Alto MDR Analyst - Shift Position Unit US Citizen CA HQ United States, California

Limitless High-tech career opportunities - Expoint
Join a new emerging team who is going to be part of Palo Alto’s Unit 42, Working closely with global customers providing the best security in the market. Own an...
תיאור:

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

  • Join a new emerging team who is going to be part of Palo Alto’s Unit 42, Working closely with global customers providing the best security in the market
  • Own an incident lifecycle from outbreak to full remediation
  • Provide critical feedback to the different product, research and engineering and threat hunting teams to help improve the products for the entire Palo Alto Networks’ customer base
  • Work closely with Security Research, Threat Intelligence and Threat Hunting teams to remediate and detect new emerging threats

Your Experience

  • 1+ years of experience in a multi tiered SOC/IR is a must
  • Experienced with Technologies such as EDR, SIEM, SOAR, FW
  • A well established familiarity with attack trends and vectors
  • Excellent written and oral communication skills in English
  • Some degree of Malware Analysis - An advantage
  • CEH / CompTIA CYSA+ certifications - An advantage
  • Hands-on experience with Cortex XSOAR or Cortex XDR - An advantage

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $87000 - $139500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

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משרות נוספות שיכולות לעניין אותך

19.11.2025
PA

Palo Alto Distribution Business Manager United States, South Carolina, Greenville

Limitless High-tech career opportunities - Expoint
Provide necessary data and reports to distributors to set plan targets and KPIs. Responsible for scheduling, preparing, and leading recurring Business Review meetings (QBRs) at least three times per year...
תיאור:

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

  • Provide necessary data and reports to distributors to set plan targets and KPIs

  • Responsible for scheduling, preparing, and leading recurring Business Review meetings (QBRs) at least three times per year with cross-functional audience Sales Management, Marketing, Services, Channel SE team, and optional attendees from Regional, Theatre, and WW management including executive QBRs

  • Meet with Distributors to update the annual business plan with the previous quarter’s results and set targets, objectives, and activities for a new quarter and frequently convene to assess ongoing trajectory of the business and adjust activities as needed to drive better results

  • Responsible for establishing senior executive relationships and leveraging your rapport with distributors’ executives to influence investments in and positive outcomes for Palo Alto Networks.

Lead monthly updates with the distributor(s) to cover relevant new company information or content provided in the previous month. Ensure company content, programs, and update proper “land” within the distributor and share calls-to-action for distributors with said updates

  • Increase the distributor’s quoting utilization. Provide adequate training. Monitor and share quoting utilization statistics with distributors monthly.

  • Responsible for semi-annual NextWave Program Compliance efforts for Distribution Managed Partners, including working with the distributor(s) on plans to address gaps in Partner requirements and to make the decision on up-leveling, downgrading, or off-boarding these Partners

  • Work closely with the Renewals team and distributors to improve renewals process efficiency and to improve key Renewal business KPIs

  • Building and monitoring plans with distributors to drive attendance to important Palo Alto Networks global, regional, and local events

  • Give face-to-face presentations to distributors at the start of each quarter for product updates, business opportunities, best practices from other distributors in other regions

  • Facilitating cadence of “Peering” between local management teams

  • Facilitating local Sales team engagement with Distribution

    • Each distributor is invited to make a presentation to PANW Sales organization during a weekly Sales meeting at least 1 time per quarter

  • Handle (solve or escalate) all escalations related to day-to-day order processing and Distributor Credit situations

  • Be onsite (when able) at a local distributor at each end of month / EOQ and participate actively in the “War Room” virtual environment at EOM/EOQ to ensure flawless execution of all Commit orders

  • Ensure distributors are proactively reviewing their pipeline to ready their systems and account for processing orders with available credit and no minor mistakes

  • Manage the Distribution Rebates by setting targets and defining MBOs; provide regular Rebate updates – this should include QTD against target funnel and in Quarter pipeline report

  • Manage all processes and documentation related to Distribution Development Funds (DDF)

  • Manage all processes and documentation related to Distribution Co-Funded Heads

  • Manage open Pipeline weekly. Use Clari to understand which deals are coming in each week/month/quarter and work proactively with distributors to ensure all orders are closed and processed by their committed Close Date

  • Lead weekly forecast call with each local distributor to review weekly/monthly/quarterly

  • Work with distributors and Marketing Manager to have all Marketing plans and Distribution Development Plans (DDF) submitted as per the timeline and process

  • Work with Distributors on marketing plans that drive net-new account acquisition and install base expansion

  • Attend local sales and marketing events hosted by Distributors and Distribution Managed Partners

  • Work with Distributors and Channel/Product Market to develop, land, and monitor Channel Sales incentives and promotions for Distributors and Distribution Managed Partners

  • Coordinate efforts and drive alignment between Distributors and PANW Inside Sales Team; proactively schedule sales activities onsite between Inside Sales and Distributors

  • Regularly share important SFDC reports with Distributors

Your Experience

  • 5 – 7 years of distribution or channel management experience

  • 2 – 3 years of channel sales management experience in vendor environments,

  • 2 – 3 years of Program Management or BU Management or close work in channel programs

  • Working knowledge and experience selling technology solutions

  • Proven experience influencing senior-level partner executives

  • Ability to develop complex partner and territory plans and strategies

  • Skilled in developing business plans, contributing to strategic plans, and devising reporting to track business Key Performance Indicators (KPI) and return on investments (ROI)

  • Strong presentation skills and the ability to describe market transitions

  • Proven ability to communicate effectively and professionally (verbal and written) with customers and interface with a variety of organizations. - Clear and concise

  • Strong leadership skills with the ability to develop and manage virtual sales teams

  • Strong time management, organizational, and negotiation skills

  • Professional IT Sales and business development experience

  • Strong public speaking skills

[Input by recruiter and audited by recruiting specialist]

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $0 - $0/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.


This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.

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משרות נוספות שיכולות לעניין אותך

19.11.2025
PA

Palo Alto Solutions Consultant - Federal Civilian IHS United States, Virginia

Limitless High-tech career opportunities - Expoint
Deeply understanding your customers’ needs by doing the research to develop insight into their priorities. Bring support to your team by participating in and leading prospect meetings. Deep dive into...
תיאור:

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

  • Deeply understanding your customers’ needs by doing the research to develop insight into their priorities
  • Bring support to your team by participating in and leading prospect meetings
  • Deep dive into weekly territory pipeline and forecasting activities to coach direct reports on strategies to drive closure
  • Actively engage in territory planning and development, relationship development and opportunity to drive revenue by supporting and assisting your team in closing opportunities
  • Lead a high-performance sales culture that delivers results in bookings, sales development, and forecast accuracy while simultaneously mentoring and developing your team
  • In-depth technical knowledge of our portfolio with the ability to take a holistic approach to help solve our customers' problems
  • Drive and oversee team selling opportunities
  • Holds team and self accountable to achieve challenging goals while maintaining a forward-thinking approach when faced with setbacks
  • Ability to communicate with leaders at all levels, including C-suite and establishes open and trusting relationships
  • Successfully influences others through change management
  • Development of a winning team, including recruiting, hiring and training while upholding our core values

Your Experience

  • Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security industry
  • Proven experience working with Federal Systems Integrators
  • Experience with channel and partner sales models
  • Proven leader with the ability to create high performing teams in a rapidly growing sales environment
  • Year over year track record of successful sales pipeline management and results
  • Highly driven individual with an execution focus and a strong sense of urgency with an entrepreneurial mindset
  • Track record of consistently delivering revenue numbers and goals while maintaining a focus on team development and growth
  • Capable of successfully managing significant client escalations and issues
  • Excellent at influencing others, both externally and internally; ability to communicate effectively and build consensus across various functional groups to achieve goals
  • You're a leader and you know that to get the best results, you also have to be a great team player, building excellent rapport and collaboration with cross-functional teams

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $332,400/YR - $457,050/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.


This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.

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משרות נוספות שיכולות לעניין אותך

19.11.2025
PA

Palo Alto Principal Business Solutions Analyst United States, California

Limitless High-tech career opportunities - Expoint
Requirements Gathering and AnalysisElicit, analyze, and document business requirements from stakeholders using various techniques such as interviews, workshops, and documentation review leveraging AI powered tools to extract key insights.Conduct thorough...
תיאור:

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

We are seeking a Principal Product Manager with an AI first mindset to drive requirements, development, and deployment of our critical Configure, Price, Quote (CPQ) system for Palo Alto Networks (PANW)Sellers, Partners and Distributors. In this role, you will be responsible for driving digital transformation utilizing cutting edge AI technologies to help us scale our Sales, Services Implementations with Sellers, Partners and Distributors.

Your Impact

  • Requirements Gathering and Analysis
    • Elicit, analyze, and document business requirements from stakeholders using various techniques such as interviews, workshops, and documentation review leveraging AI powered tools to extract key insights.
    • Conduct thorough analysis of business processes, workflows, and systems to identify areas for improvement and opportunities for AI / Agentic solutions
    • Translate business requirements into clear and detailed functional specifications, user stories, and use cases for IT projects
  • Solution Design and Validation
    • Work closely with product managers, architects, developers, and cross functional IT teams to design, innovate and validate technology solutions that meet business requirements and align with architectural standards
  • Testing and Quality Assurance
    • Work with QA/QE function to develop and execute test plans, test cases, and test scripts to validate system functionality, performance, and usability against business requirements - where applicable, work with QA/QE to automate test cases for regression testing
    • Collaborate with stakeholders to conduct user acceptance testing (UAT) and ensure that technology solutions meet business expectations and quality standards
    • Facilitate defect triage and resolution, working closely with development teams to address issues and ensure timely delivery of high-quality software releases
  • Stakeholder Communication and Relationship Management
    • Serve as a liaison between business and IT teams, facilitating effective communication, collaboration, and alignment throughout the project lifecycle
    • Build and maintain strong relationships with business partners, understanding their needs, priorities, and challenges to effectively advocate for technology solutions that drive business value
    • Provide regular updates and status reports to stakeholders, project teams, and management, highlighting progress, risks, and opportunities for improvement

Your Experience

  • 12 years of experience and a bachelors or 8 years of experience and a masters degree
  • Minimum 8-10+ years of experience in Product Management or a related field
  • Bachelor's Degree in business administration, computer science, engineering, or an equivalent combination of skills, training, and experience - Master's degree preferred
  • Knowledge and experience with Salesforce CPQ is a must.
  • Experience driving innovative CPQ solutions using AI
  • Knowledge of the Q2C quote to cash) process is preferred
  • Advanced analytical skills and a track record of driving analysis for new, innovative, and disruptive products
  • Extensive experience working with and guiding cross-functional teams in a high technology company
  • Advanced data analysis and visualization skills is required
  • Experience with different requirement gathering techniques (e.g., workshops, interviews, user stories, use cases)
  • Outstanding written and verbal communication skills, with the ability to present complex information to various audiences
  • Exceptional leadership and mentoring abilities
  • Strategic thinking and problem-solving skills
  • Ability to influence and drive consensus across multiple stakeholders
  • A proactive, self starter with a results-driven attitude and an ability to thrive in a fast-paced environment
  • Must be in SF bay area to be onsite 3 days/week

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $194,000 - $260,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Show more

משרות נוספות שיכולות לעניין אותך

19.11.2025
PA

Palo Alto Channel Business Manager United States, Florida, Miami

Limitless High-tech career opportunities - Expoint
Your Mission : The Principal Impact. As a technical leader, you'll be the driving force behind high-impact projects, moving them from initial concept to full-scale deployment. Own the Architecture: Lead...
תיאור:

Job Summary

Forge the Future of Cloud Security

You'll be a security pioneer, designing and scaling the core backend infrastructure for the Cortex Cloud Platform. Your work will directly impact the security posture of thousands of customers across AWS, Azure, and GCP. This isn't just a role—it's your chance to own projects and architecture that define the future of cloud defense.

Key Responsibilities

  • Your Mission : The Principal Impact
  • As a technical leader, you'll be the driving force behind high-impact projects, moving them from initial concept to full-scale deployment
  • Own the Architecture: Lead the design and implementation of large-scale, resilient distributed systems
  • Drive Execution: Serve as the project lead, aligning key stakeholders—from Product Management and UX to fellow engineering teams—to ensure seamless, timely delivery
  • Cross-Functional Mastery: Act as a technical consultant and collaborator across team boundaries, proactively identifying and mitigating risks in design and execution
  • Data at Scale: Design, build, and optimize data models and high-performance queries using cutting-edge technologies like MySQL and BigQuery to handle massive data throughput
  • Mentor and Elevate: Actively mentor and guide engineers across the department, raising the bar for engineering excellence and best practices

Preferred Qualifications

What You'll Bring: The Core Experience

  • You are a seasoned engineer who lives and breathes cloud-native development and is ready to step into a Principal role
  • 7+ years of progressive software engineering experience, with a heavy focus on developing cloud-native applications at scale
  • Expert-level programming skills in at least one of: Python, Go, or Java
  • Deep practical experience in distributed systems architecture and microservices
  • Proven ability to build and deliver high-volume services, leveraging technologies like ElasticSearch, Pub/Sub, REST APIs, and Serverless computing
  • Exceptional troubleshooting abilities and a "can-do" attitude when faced with complex, ambiguous problems
  • A strong understanding of public cloud design considerations (security, networking, load balancing) and the limitations of building services at a global scale
  • Experience acting as a hands-on tech lead or architect, making data-driven trade-off judgments

Salary Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $147000/YR - $237500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Show more

משרות נוספות שיכולות לעניין אותך

Limitless High-tech career opportunities - Expoint
Set the strategic vision and direction for all post-sales technical service delivery in the US Public Sector, ensuring consistent and high-quality execution for Palo Alto Networks’ NetSec Products. Act as...
תיאור:

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As the, you will be the, including full-time employees and/or assigned personnel. You will be responsible for driving leadership over the professional services business and providing strategic and operational oversight to the Senior Managers and regional delivery leaders who report to this role. You will be instrumental in defining thenecessary to scale technical services delivery across key U.S. Federal, State, and Local accounts. This role is highly integrated with the Service Sales, Product Sales, and other Support teams, focusing on building strong, trusted customer relationships and ensuring successful outcomes.


Your Impact

  • Set the strategic vision and direction for all post-sales technical service delivery in the US Public Sector, ensuring consistent and high-quality execution for Palo Alto Networks’ NetSec Products.

  • Act as the single point of accountability for technical services, interfacing with GCS, Sales, Product, Engineering, and Partner teams to ensure alignment and delivery of business outcomes.

  • Serve as the Executive Sponsor for strategic US Public Sector accounts, engaging with executive-level customer stakeholders (e.g., CIOs, CISOs) to provide value reviews and resolve high-stakes escalated issues.

  • Build and develop a high-performing team of technical professionals through hiring the best talent in the industry, mentoring/coaching, and performance management in line with the defined capability requirements for the team.

  • Drive and achieve the following business and operational objectives:

    • Maintain consistently high utilization of PS consultants through optimal planning and backlog management.

    • Design and maintain the best resource mix across FTEs and contractors, maximizing quality and agility.

    • Reduce Time to Value (TTV) by accelerating deployment and adoption timelines.

    • Contribute to Service Sales Growth by enabling scalable, value-driven technical offerings.

    • Achieve global target service margin ratios through delivery efficiency and cost control.

    • Build and sustain strong, strategic relationships with subcontractors and delivery partners.

    • Ensure high levels of customer satisfaction (CSAT) through proactive support and continuous improvement.

  • Drive continuous improvement across the delivery of Netsec Professional Services and Customer Success Engineering, through the use of Automation and AI to drive efficiency, quality, and scale.

  • Standardize and continuously optimize the NetSec operating rhythm and delivery practices to improve service health.

  • Represent US Public Sector region at a global level, sharing customer insights, local challenges, and opportunities for regional impact.

  • A significant portion of your impact is external: collaborating with the sales leadership team, product, portfolio, and support teams, where you will act as the Professional Services liaison to enable client success. You will build strong customer relationships and be the point of contact for successfully handling customer escalations to maintain high customer satisfaction.

Your Experience

  • 10+ years of experience in technical services, professional services, customer success, support or related functions within a high-growth SaaS/cloud enterprise environment.
  • 5+ years of experience in a leadership role managing regional teams, including direct and matrixed reporting lines.
  • Demonstrated success in managing performance against KPIs related to deployment, adoption, margin, utilization, and CSAT.
  • Strong foundational understanding of Internet security concepts and products, with a demonstrated knowledge of NGFW and SASE (Secure Access Service Edge) architecture and its components.
  • Demonstrated experience running a profitable Professional Services or Customer Success business , including achieving revenue/margin targets, managing backlog, health and optimizing project closure rates.
  • Skilled in key business systems, including:

    • Experience with Professional Services Automation (PSA) tools (e.g., Clarizen, Certina, Kantata) for tracking metrics like utilization, time-off, and backlog.
    • Experience with Sales Management tools (e.g., Salesforce) for revenue forecasting and pipeline review.
    • Experience with Business Intelligence (BI) tools (e.g., Tableau) for reporting on key operational metrics.
  • Demonstrated ability to manage critical customer escalations effectively and ensure prompt resolution for high-profile clients.
  • Excellent written and verbal communication skills with the ability to clearly articulate complex technical knowledge to non-technical individuals and leadership.
  • Undergraduate degree in a related field (CS, IS, EE, CE, IT, etc.) or commensurate experience.
  • US Government DoD Active Top Secret Clearance or higher.
  • Relevant industry certifications such as CISSP and/or PMP are highly desirable.
  • Background in cybersecurity or enterprise IT preferred.
  • Ability to travel up to 25%+ domestically to customer sites and internal business meetings.

As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems with a pointed focus of providing the best customer support in the industry.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $230000 - $268000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

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בואו למצוא את עבודת החלומות שלכם בהייטק עם אקספוינט. באמצעות הפלטפורמה שלנו תוכל לחפש בקלות הזדמנויות Business Solutions Analyst Sap Sd בחברת Palo Alto ב-United States. בין אם אתם מחפשים אתגר חדש ובין אם אתם רוצים לעבוד עם ארגון ספציפי בתפקיד מסוים, Expoint מקלה על מציאת התאמת העבודה המושלמת עבורכם. התחברו לחברות מובילות באזור שלכם עוד היום וקדמו את קריירת ההייטק שלכם! הירשמו היום ועשו את הצעד הבא במסע הקריירה שלכם בעזרת אקספוינט.