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דרושים Value Coe Executive Cloud ב-Palo Alto ב-United States, Plano

מצאו את ההתאמה המושלמת עבורכם עם אקספוינט! חפשו הזדמנויות עבודה בתור Value Coe Executive Cloud ב-United States, Plano והצטרפו לרשת החברות המובילות בתעשיית ההייטק, כמו Palo Alto. הירשמו עכשיו ומצאו את עבודת החלומות שלך עם אקספוינט!
חברה (1)
אופי המשרה
קטגוריות תפקיד
שם תפקיד (1)
United States
אזור
Plano
נמצאו 8 משרות
19.11.2025
PA

Palo Alto Support Enablement Escalations Engineer Cortex Cloud United States, Texas, Plano

Limitless High-tech career opportunities - Expoint
Enablement of the TAC teams - Assist with both ad hoc Q&A and structured training throughout the year. Ownership of critical issues. This doesn’t always mean being responsible for the...
תיאור:

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

  • Enablement of the TAC teams - Assist with both ad hoc Q&A and structured training throughout the year

  • Ownership of critical issues. This doesn’t always mean being responsible for the case, the focus is on the technical driver of the case the customer calls about. This usually means working with the TAC case owner and engineering on a replication or verification, sending guidelines and communicating updates

  • New product development - combine the responsibility of continuing our state-of-the-art technical knowledge and skills learned from prior technical support, an Enablement engineer will identify supportability and usability requirements for new products during the design phase as well as post GA via enhancement requests

  • Develop and deliver training materials for TAC. Training is a key component of the day-to-day success of support. An Enablement engineer is responsible for staying up to date with technical details on Palo Alto Networks new products and industry in general and sharing those details with TAC via white papers, BBLs, or TOIs

  • Develop tools for TAC – For better visibility and troubleshooting

  • Filling in the gaps. Sometimes there are opportunities to “catch” a problem before it escalates. Our team is positioned to identify or help in these unplanned projects that result in a better customer experience, cost reduction or better security

Your Experience

  • Experience: 7+ years in support roles, working directly with large global customers and partners in addition to internal teams (such as DevOps, Engineering, QA, Product managers..)

  • Experience as an Enablement Engineer or an Escalations Engineer is a plus

  • Experience working with Public Cloud provider technologies and services (AWS, Azure, GCP, OCI, Alibaba, etc..).

  • Excellent written and verbal communication skills

  • Scripting skills (JS/Python/Powershell)

  • Strong proficiency in both Linux and Windows operating systems

  • Kubernetes implementation and troubleshooting experience is required

  • Experience training internal technical teams is a plus

You’ll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised — in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $123200 - $199100/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

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26.08.2025
PA

Palo Alto Professional Services Consultant Cloud Security Automation United States, Texas, Plano

Limitless High-tech career opportunities - Expoint
Lead the design and integration of Palo Alto Networks security solutions in cloud and virtualized environments. Enable customer adoption of secure, automated architectures—including GenAI-powered workloads and agentic applications. Automate deployments...
תיאור:

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

, you will design, deploy, and integrate Palo Alto Networks solutions across public and private cloud environments. Acting as a Subject Matter Expert (SME) for our virtualized and GenAI-related security technologies, you’ll engage directly with customer stakeholders—both onsite and remotely—to drive secure, scalable implementations.

You'll be responsible for:

  • Lead the design and integration of Palo Alto Networks security solutions in cloud and virtualized environments
  • Enable customer adoption of secure, automated architectures—including GenAI-powered workloads and agentic applications
  • Automate deployments using infrastructure-as-code and scripting best practices
  • Collaborate with customer stakeholders and internal teams (Consulting Engineers, TAC, Security Architects) to deliver scalable, high-performance solutions
  • Demonstrate the value, reliability, and robustness of deployed solutions
  • Provide operational handoff and enablement for customer security and DevOps teams
  • Document solution designs, reusable templates, and technical artifacts
  • Troubleshoot complex challenges across cloud, virtualization, and AI-integrated environments
  • Own deliverables independently or while leading small delivery teams

Required Qualifications:

  • Education: Bachelor's degree in Computer Science, MIS, business, or equivalent education/experience
  • Communication: Excellent written and verbal communication skills, with the ability to articulate complex technical concepts clearly
  • Cloud Platforms: Minimum of 3 years of experience with Public Cloud Platforms Architecture and Deployment (AWS, Azure, GCP)
  • GenAI/LLMs: Experience with Large Language Models (LLMs) and agentic applications architectures, along with an understanding of the evolving security landscape for AI Applications.
  • Virtualization: Architecture and delivery experience with Enterprise and/or Service Provider customers utilizing virtualization environments such as OpenStack, NSX, and Kubernetes
  • Security Solutions: Minimum of 2 years of experience building and integrating security solutions in large enterprise environments
  • Networking: Strong understanding of Internet protocols and applications.
  • Multitasking: Proven ability to effectively manage multiple tasks simultaneously in a fast-paced environment
  • Scripting: Experience in Python, Ansible, or Terraform
  • Project Leadership: Demonstrated project leadership skills
  • Cloud Certification: Associate-level cloud certification in AWS, Azure, or GCP.
  • Travel up to 15–20% for onsite engagements as required
  • Nice to Haves:
    • AWS Certified Solution Architect Professional
    • AWS Advanced Certified Networking Specialty
    • MCSE Cloud Platforms

As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you don’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $140000/YR - $192500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

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משרות נוספות שיכולות לעניין אותך

21.07.2025
PA

Palo Alto Sr Technical Support Engineer US Government Prisma Cloud United States, Texas, Plano

Limitless High-tech career opportunities - Expoint
Establishing yourself as a trusted advisor with FSIs, Government agencies, technical leaders, and ecosystem partners working with your Account Executive and the field account teams. Demonstrating strong communication skills and...
תיאור:

Being the cybersecurity partner of choice, protecting our digital way of life.

Your career

As a sell-through focused Solutions Consultant Engineer, you’ll support the full pre/post-sales lifecycle for sales engagements into a set of Federal Systems Integrator (FSI) accounts.You will provide technical leadership, expertise and guidance for your FSIs customers’ security transformation journey. You will play a key role in defining technical solutions that secure key business imperatives and ensure value realization of the FSIs and their customers investment with Palo Alto Networks. You will evangelize our industry leadership in on-prem, cloud, and security operations services and deliver winning proposals, contract bids, statements of work, and RFI/RFP responses. It is business critical to meet and exceed sales quotas by building and implementing strategic account plans targeting enterprise-wide deployments of the Palo Alto Networks’ Next-Generation Security.

Your Impact

​​Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:

  • Establishing yourself as a trusted advisor with FSIs, Government agencies, technical leaders, and ecosystem partners working with your Account Executive and the field account teams
  • Demonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops
  • Solution Development & Proposal Response:

  • Analyze Request for Information/Quote/Proposal (RFI/RFQ/RFP) requirements and develop responsive solutions – around Cybersecurity to provide customers with secure by design and secure by default solutions – that encompass our platforms and resolve Government customer pain points
  • Support on-site or remote proposal pursuits for cybersecurity related opportunities within the Federal Civilian Market , the Department of Defense, and the Intelligence Community through customer meetings, solution discussions, proposal contributions and engaging with internal sales and business leaders to identify opportunities for growth
  • Create compelling and compliant by solutions that focus on customer outcomes driven by the features and strengths of PANW platforms
  • Conduct market research to identify existing and future solutions that may impact or enhance PAWN’s platforms and use the information to create strategic partnerships, marketing content, integrated security stacks for demos, and training & awareness campaigns
  • Travel to Federally focused conferences & events, FSI-related events, Federal Government industry days, and other OEM and channel partner public sector events
  • Collaborate with Marketing, Capture/Business Development, Channel Partners, Legal, and other internal teams to establish differentiated Go-To-Market technical strategies and solutions focused on FSIs core capabilities
  • Create technical account plans/customer success plans that detail an 12-24 month technology consumption roadmap
  • Own all technical motions and health of your FSI accounts across the full customer lifecycle to include working closely with your Field account team counterparts
  • Identify and document specific problems with prospective and current customers which can be solved through the deployment of integrated solutions
  • Provide product demonstrations and Best Practice Assessments to customers and prospects
  • Ensure ongoing customer happiness, support, and adoption
  • Act as the customer advocate for any issues that require technical assistance and follow up with the customer until the issue is resolved
  • Understand and effectively differentiate against our top competitors

Your Experience

  • 6+ years of experience as a successful pre/post-sales solutions consultant, systems engineer, solutions architect or equivalent experience selling through or with FSIs
  • Experience using NIST Special Publication (SP) 800-53, NIST SP 800-171, and Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs)/Security Reference Guides (SRGs) to install, configure and administer routers/switches, network security devices, storage appliances, UNIX/Linux and Windows-based systems, or cloud infrastructure
  • Prior experience selling cybersecurity products, including but not limited to - Firewalls, SSL/IPSec VPNs, Security Proxies, SOAR, Endpoint Security, or Governance, Risk, and Compliance suites
  • Working knowledge and proven experience developing, architecting and writing solutions for winning RFPs using the Shipley’s Business Development process or equivalent and demonstrating proposed solutions within lab and/or customer environments
  • Security Clearance: Active TS clearance highly desired
  • Certifications: Active industry certifications from SANS, ISC2, ISACA, Cisco, AWS, Microsoft, PANW, DoDD 8570 IAT/IAM Level I,II, or III, DoD 8140 or other OEM certifications

Knowledge & Skills

  • Consultative Selling:

    • Deep understanding of customers’ needs by doing research to develop insights into their needs and desires

    • Take consistent action to grow new skills and depth/breadth of knowledge related to the role

    • Ability to take a holistic approach to problem solving by understanding the bigger picture, connecting the dots, and considering complex interrelationships

    • Ability to analyze and synthesize requirements to demonstrate understanding to convincingly present our security platforms to technical and non-technical audiences

  • SC Execution:

    • Experience that emphasizes hybrid architectures and networking across L2-L4 Networks (L2 switching architectures including Spanning Tree, IP routing that includes OSPF and BGP, and L4 Load balancing) and CSP ingress/egress points

    • Strong understanding of network security concepts, technologies and architecture include SASE, firewalls (i.e., harvard and virtual), proxy, IPS/IDS, sandboxing, URL filtering, DNS security and device security

    • Good understanding of Cloud Service Providers (AWS, GCP, and Azure) and Public Cloud concepts, technologies, and architectures, including the value of the Public Cloud, the Public Cloud shared responsibility model, Public Cloud security best practices, core Public Cloud services, including compute, network, and databases.

    • Awareness of preventative techniques, processes, and technologies used to protect the integrity of an organization's security architecture and safeguard its data against attack, damage, or unauthorized access

  • Foundational Behavior

    • Adapts quickly and effectively when the situation requires new or different approaches

    • Willingly works with others towards common goals, understands the responsibilities, activities, and ways to foster relationships

    • Self-starter with mature and effective time-management skills

    • Maintains a forward-thinking approach despite setbacks or troubling circumstances

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $198000/YR - $313500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

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משרות נוספות שיכולות לעניין אותך

06.05.2025
PA

Palo Alto Sr Technical Product Engineer Cortex-Cloud United States, Texas, Plano

Limitless High-tech career opportunities - Expoint
Collaborate with Legal, Sales, Product Management, and customers to drive innovation and ensure secure, scalable adoption of cloud-native security solutions. Lead complex, cross-functional projects that shape the product roadmap and...
תיאור:

Being the cybersecurity partner of choice, protecting our digital way of life.

As a Sr. TPE, you will play a key role in providing detailed technical information to our partners, customers, and our internal employees. You will be a strategic adviser to the business, driving valuable insight, guidance and feedback back into Palo Alto Networks. You will work across product teams to deliver this feedback

Your Impact

As a Sr. TPE, you will play a key role in providing detailed technical information to our partners, customers, and our internal employees. You will be a strategic adviser to the business, driving valuable insight, guidance and feedback back into Palo Alto Networks. You will work across product teams to deliver this feedback

Your Impact

  • Collaborate with Legal, Sales, Product Management, and customers to drive innovation and ensure secure, scalable adoption of cloud-native security solutions.

  • Lead complex, cross-functional projects that shape the product roadmap and align with field-driven priorities.

  • Provide actionable feedback to Product Managers to influence development in areas such as cloud posture, workload protection, and identity management.

  • Design and deliver automation content, playbooks, and integrations that address real-world SOC use cases and cloud security risks.

  • Contribute to the evolution of Cortex product capabilities by enhancing visibility, risk prioritization, and policy enforcement across multi-cloud environments.

  • Advocate for best practices in securing modern application architectures using automation, contextual risk insights, and scalable cloud-native controls.

Your Experience

  • Ability to inspire teams, colleagues, and executives; paired with an ability to execute

  • Understanding of cloud native security and security operations use cases

  • Experience managing cross functional programs, in a fast-paced environment, and the ability to manage multiple projects and priorities

  • Excellent professional presence and confidence working with and advising entry level through top executives

  • A team player that creatively and effectively solves complex issues and establishes best practices proactively

  • Understanding and affinity for technology and a motivation to master product and market details

  • Strong work ethic, integrity, and organizational skills

  • At least 2 years experience with one or more major cloud infrastructure providers

  • At least 2 years experience with security orchestration, automation, and response technology

  • Understanding of securing cloud platforms using security operations automation

  • Technical knowledge of cloud platforms (AWS, Azure, GCP) and modern application architectures

  • Excellent written and verbal interpersonal skills with strong presentation abilities

  • Experience with CSPM tools (e.g., Prisma Cloud etc.) to detect and remediate cloud misconfigurations and risks. - an advantage

  • Understanding of CIEM principles and hands-on experience with managing cloud entitlements across AWS/Azure/GCP - an advantage

  • Experience in cloud platforms, infrastructure-as-code, and modern CI/CD pipelines - an advantage

  • Experience in building SOC workflows & incident response - an advantage

  • Experience in building SIEM integrations - an advantage

  • Experience in cloud native programing, scripts, and automation - an advantage

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $134,000 - $215,500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

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משרות נוספות שיכולות לעניין אותך

29.04.2025
PA

Palo Alto Sr Technical Support Engineer Focused Services Prisma Cloud United States, Texas, Plano

Limitless High-tech career opportunities - Expoint
Provide technical services around Prisma Cloud technologies, including troubleshooting and best practices observations for Kubernetes (K8s), Docker, and cloud platforms (AWS, GCP, Azure). Manage support cases to ensure issues are...
תיאור:

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns, where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker who understands the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your area of expertise and have the ability to clearly communicate complex technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and stronger cybersecurity. Your quick thinking and support will help clients quickly resolve their issues, ensuring their environments stay secure—requiring you to act swiftly, thoughtfully, and provide expert technical assistance when needed, even in high-pressure situations.

Your Impact

  • Provide technical services around Prisma Cloud technologies, including troubleshooting and best practices observations for Kubernetes (K8s), Docker, and cloud platforms (AWS, GCP, Azure)
  • Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
  • Perform fault isolation and root cause analysis for technical issues
  • Provide configurations, troubleshooting, and best practices to customers in CI/CD pipelines and Linux-based environments
  • Publish Technical Support Bulletins and other technical documentation in the Knowledge Base to assist customers and improve operational efficiency
  • Review technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
  • Collaborate with the Engineering team to influence the operability of Prisma Cloud and its integrations with other technologies
  • Occasional travel to customer sites may be required in the event of a critical situation
  • Participate in an infrequent weekend on-call rotation and provide after-hours support as needed
  • Provide on-call support 24x7 only on an as-needed basis, with minimal frequency

Your Experience

  • Extensive hands-on experience with Docker and strong background in major cloud platforms (AWS, GCP, Azure)
  • Experience in deploying, managing, and securing Kubernetes clusters in production environments
  • Strong proficiency in Linux operating systems and CI/CD tools like Jenkins and Ansible
  • Significant experience in a Technical Assistance Center (TAC) or in direct support or consulting roles with customers
  • Ability to troubleshoot independently in complex environments with mixed applications and protocols
  • Excellent skills in collaborating with both technical and non-technical stakeholders

Preferred

  • Familiarity with container security tools (e.g., Twistlock)
  • Knowledge of SIEM, vulnerability management tools, and firewalls
  • Understanding of malware, exploits, and operating system structure
  • Certifications such as CKA (Certified Kubernetes Administrator) and AWS Solutions Architect.

You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $108000/YR - $175200/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

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משרות נוספות שיכולות לעניין אותך

27.04.2025
PA

Palo Alto Cortex Cloud Inside Sales Representative SMB United States, Texas, Plano

Limitless High-tech career opportunities - Expoint
Convert target small/medium businesses into PANW customers; manage a large number of targets. Exceed sales expectations while enhancing client satisfaction and creating long-term relationships. Build & maintain a constant/future revenue...
תיאור:

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

  • Convert target small/medium businesses into PANW customers; manage a large number of targets

  • Exceed sales expectations while enhancing client satisfaction and creating long-term relationships

  • Build & maintain a constant/future revenue pipeline

  • Proactively identify cross-selling and up-selling opportunities

  • Independently drive sales campaigns, product demos and proof of concepts

  • Keep up to date on our industry and PANW’s competitive position

  • Maintain alignment in our cross-functional environment with Channel teams, plus Business Development Reps and Sales Engineers

  • Ensure accuracy of account planning and forecasting (in Salesforce) across a number of clients and prospects

Your Experience

  • Experience selling a portfolio of solutions and expanding a customer's environment with newer solutions (approximately 3+ years)

  • Familiarity with cybersecurity products and topics; driven to learn more

  • Proven track record of winning new customers and exceeding revenue goals

  • Experience and proven success in new customer acquisition

  • Honed organizational, planning, communication and negotiation skills

  • Positive, growth-oriented mindset

  • Thrives in a matrixed, team environment anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $132000 - $181500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

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משרות נוספות שיכולות לעניין אותך

13.04.2025
PA

Palo Alto Director Inside Sales - Cortex Cloud United States, Texas, Plano

Limitless High-tech career opportunities - Expoint
Motivate and manage Inside Sales leaders and reps to drive pipeline development and revenues through sales efforts leveraging the partner network. Provide insight and influence on the overall strategy for...
תיאור:

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

  • Motivate and manage Inside Sales leaders and reps to drive pipeline development and revenues through sales efforts leveraging the partner network
  • Provide insight and influence on the overall strategy for Cortex Cloud Sales
  • Work closely with Inside Sales leaders to drive professional development strategy for reps
  • Coordinate, direct and monitor the outbound efforts of assigned Inside Sales and Sales Development reps by tracking and reporting weekly activities
  • Collaborate with Regional, Theater and Global Sales management as well as other key leaders to identify strategies to achieve sales goals and uncover new, high value opportunities
  • Provide accurate, ongoing reporting through the continuous update and maintenance of necessary reports in Salesforce.com
  • Work closely with operations and analytics to provide forward and rear views on the business

Your Experience

  • 5+ years sales experience with at least 3 years in a sales leadership role.
  • Experience in the enterprise sales environment required – experience in a transactional sales environment welcomed as well
  • Proven consistent achievement of goals through the leadership and motivation of a team
  • Experience hiring, developing and retaining talent
  • Exceptional command of enterprise sales methodology and the ability to coach to it
  • Excellent communication and influence skills and the ability to build cross-functional relationships
  • Strong organizational skills and the ability to work on many projects concurrently
  • Enthusiastic, highly motivated individuals with a serious work ethic are required
  • Excellent Microsoft Excel and proficient Salesforce.com skills
  • As a leader, must be able to sprint and run the marathon

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $306000 - $357000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Show more

משרות נוספות שיכולות לעניין אותך

Limitless High-tech career opportunities - Expoint
Enablement of the TAC teams - Assist with both ad hoc Q&A and structured training throughout the year. Ownership of critical issues. This doesn’t always mean being responsible for the...
תיאור:

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

  • Enablement of the TAC teams - Assist with both ad hoc Q&A and structured training throughout the year

  • Ownership of critical issues. This doesn’t always mean being responsible for the case, the focus is on the technical driver of the case the customer calls about. This usually means working with the TAC case owner and engineering on a replication or verification, sending guidelines and communicating updates

  • New product development - combine the responsibility of continuing our state-of-the-art technical knowledge and skills learned from prior technical support, an Enablement engineer will identify supportability and usability requirements for new products during the design phase as well as post GA via enhancement requests

  • Develop and deliver training materials for TAC. Training is a key component of the day-to-day success of support. An Enablement engineer is responsible for staying up to date with technical details on Palo Alto Networks new products and industry in general and sharing those details with TAC via white papers, BBLs, or TOIs

  • Develop tools for TAC – For better visibility and troubleshooting

  • Filling in the gaps. Sometimes there are opportunities to “catch” a problem before it escalates. Our team is positioned to identify or help in these unplanned projects that result in a better customer experience, cost reduction or better security

Your Experience

  • Experience: 7+ years in support roles, working directly with large global customers and partners in addition to internal teams (such as DevOps, Engineering, QA, Product managers..)

  • Experience as an Enablement Engineer or an Escalations Engineer is a plus

  • Experience working with Public Cloud provider technologies and services (AWS, Azure, GCP, OCI, Alibaba, etc..).

  • Excellent written and verbal communication skills

  • Scripting skills (JS/Python/Powershell)

  • Strong proficiency in both Linux and Windows operating systems

  • Kubernetes implementation and troubleshooting experience is required

  • Experience training internal technical teams is a plus

You’ll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised — in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $123200 - $199100/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Show more
בואו למצוא את עבודת החלומות שלכם בהייטק עם אקספוינט. באמצעות הפלטפורמה שלנו תוכל לחפש בקלות הזדמנויות Value Coe Executive Cloud בחברת Palo Alto ב-United States, Plano. בין אם אתם מחפשים אתגר חדש ובין אם אתם רוצים לעבוד עם ארגון ספציפי בתפקיד מסוים, Expoint מקלה על מציאת התאמת העבודה המושלמת עבורכם. התחברו לחברות מובילות באזור שלכם עוד היום וקדמו את קריירת ההייטק שלכם! הירשמו היום ועשו את הצעד הבא במסע הקריירה שלכם בעזרת אקספוינט.