דרושים ב-Palo Alto ב-United States, Lansing

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Trusted Advisor - Acts as the product SME, assisting customers with their product questions and technical requirements, writing scripts, troubleshooting, training and other technical requests.

• Product Experts Collaboration - working together with product and engineering teams ensuring our customers and partners get the most out of our products

• Digital First - Ensure technical knowledge of the team is translated into articles and guides for our customers to consume allowing our customer coverage to scale

Your Experience

• ​​5+ years experience in Security Operations or Engineering with SIEM, SOAR, SOC, and/or XDR/EDR environments

• Familiarity with cloud technologies, providers (such as GCP, AWS, Azure) and use-cases.

• Strong understanding of enterprise security and IT products, systems, and processes

• Experience with Linux system administration and troubleshooting

• Proficiency in scripting with Python and/or JavaScript

• Ability to work in a fast-paced, matrixed environment, managing multiple tasks under pressure

• Skilled in collaborating with and influencing cross-functional teams

• Strong communication skills and the ability to build and maintain relationships with customers

• Experience in customer-facing roles is a must

• Experience with attack surface management or CNAPP is a plus

• United States Citizen is a must

You’ll be involved in building and implementing the team and processes, implementing new products, transitioning from old products to new – in fact, you’ll lead the team that ensures our customers are getting value from the product they purchased. We identify technical requirements, provide guidance and assistance and drive our customers to success.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $112,000 - $152,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.