דרושים Named Account Manager Enterprise/commercial ב-Palo Alto ב-Indonesia, Special Capital Region Of Jakarta

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As we continue to grow as an organization, we are hiring a Public Sector accounts sales professionals to run and drive sales engagements and develop Public Sector accounts in Indonesia. You will be expected to exceed sales quota by creating and implementing strategic account plans targeting public sector wide deployments of the Palo Alto Networks Next Generation Security Platform. Partnering with a systems engineer, you will displace competing technologies and build market share within your targeted list of major accounts.

Your Impact

• Acquire, lead, and develop major Public Sector accounts in Indonesia
• Strong account management skills to identify cross–selling and up–selling opportunities within targeted accounts
• Conduct effective presentations to C-level sales planning, leading to accurate forecasting of the business
• Establish relationships with and sell through channel partners
• Demonstrate knowledge of cybersecurity industry, products, and competitor offerings
• Rolodex of mid to senior level connects in the named accounts

Your Experience

• At least 10+ years of quota carrying sales experience, ideally in the Indonesia Public Sector space.
• Demonstrated experience selling complex solutions, value selling, and/or consultative sales techniques
• Technical aptitude for understanding how technology products and solutions solve business problems
• Ability to identify problems, reviews data, determines the root causes, and provides scalable solutions
• Strong ability to collaborate with partners and internal technical team to provide world class solutions to out customers.
• Self–motivated with strong experience selling into the public sector space
• Excellent time management skills, and work with high levels of autonomy and self-direction

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As we continue to grow as an organization, we are hiring a Named Accounts sales professionals to run and drive sales engagements into named Enterprise/Commercial accounts in Indonesia. You will be expected to exceed sales quota by creating and implementing strategic account plans targeting Enterprise wide deployments of the Palo Alto Networks Next Generation Security Platform. Partnering with a systems engineer, you will displace competing technologies and build market share within your targeted list of major accounts.

Your Impact

• Acquire, lead, and develop named Enterprise/Commercial accounts in Indonesia
• Strong account management skills to identify cross-selling and up-selling opportunities within targeted major accounts
• Conduct effective presentations to C - level sales planning, leading to accurate forecasting of the business
• Establish relationships with and sell through channel partners
• Demonstrate knowledge of cybersecurity industry, products, and competitor offerings
• Rolodex of mid to senior level connects in the named accounts

Your Experience

• Exceeding quota sales experience
• 8+ years of Technology Sales experience
• Rolodex of mid to senior level connects in the Enterprise/Commercial Accounts
• Prior experience selling network infrastructure-based security appliances including but not limited to - Firewalls, SSL/IPSEC VPNs, Security Proxies and Caches
• Practical knowledge of routing and switching products that will be installed adjacent to the Palo Alto Networks appliances
• Strong communication both written and verbal, including presentation skills for clients and internal partners
• Very strong organizational and interpersonal skills
• Experience working with Channel partners and understanding of a channel centric go to market approach
• Possess a deep understanding of the complexities around products and technology integrations

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As an IT Network Engineer at Palo Alto Networks, you will be part of a team supporting our corporate network, data centers, engineering labs and cloud services network infrastructure. You will be a key contributor in the daily network operations and will be an escalation point for our Service Desk, Operations, DevOps and engineering.

Your Impact

• Deploy and manage LAN, WAN, and WLAN networks to meet business objectives
• Maintain detailed documentation of network configurations, topologies, and processes
• Identify, diagnose, and resolve network issues efficiently
• Collaborate with global IT and security team to mitigate network vulnerabilities
• Participate in incident response to resolve escalated via on-call duties
• Proactively monitoring, troubleshooting, and improving network infrastructure
• Act as an escalation point and mentor for our Tier 1 team members
• Lead local and global projects from the initiation to implementation in alignment with global IT policies

Your Experience

• 5+ years of experience as a network engineer in large enterprises supporting LAN, WLAN and WAN
• In depth understanding of TCP/IP and Layer2 switching protocols
• Comprehensive understanding of all routing protocols, e.g. BGP and OSPF
• Hands on experience in deploying, maintaining and troubleshooting firewalls (preferably Palo Alto Networks)
• Experience using debugging tools (e.g. Wireshark) and monitor tools (e.g. Datagod)
• Being familiar with Cloud base environments, GCP, AWS and Azure
• Analytical problem solving and troubleshooting ability - exceptionally organized, self-motivated individual that can juggle across multiple priorities
• Superb communication skills, including the ability to write network and security documentation, policies, and guidelines
• Ability to work nights and weekends as part of 24/7 on-call support
• Preferred certifications CCIE, CCSP, CCDP, CCNP

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:

• Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions
• Your ability to position, demonstrate and create high level designs across the entire PANW portfolio based on customer business needs
• Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
• Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions
• Demonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops
• Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities
• Orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy
• Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner
• Understanding the competitive landscape and effectively differentiating our leadership
• Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events
• (OT) - Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap

Your Experience

• Understanding of data networking and/or modern application design and cloud architectures
• Delivering cybersecurity solutions that solve technical challenges and influence new business initiatives
• Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role - prior experience in a pre-sales role is ideal
• Creating and delivering technical presentations, workshops, or technical validation engagements
• Experience in selling, designing, implementing, or managing one or more of the following solutions - Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies
• Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions
• Complex sales involving long sales processes with multiple buying centers and multi-product solutions are preferred
• Proficient in English and Bahasa Indonesia

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners

• T3-technical support role who will be handling escalations from the front line and Tier 2 technical support teams within Palo Alto networks

• Provide configurations, troubleshooting, and best practices to customers

• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner

• Provide fault isolation and root cause analysis for technical issues

• Preparing detailed RCA documents for official submissions to customers

• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base

• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.

• Working with engineering on filling bugs and working with product teams on feature requests

• Working on Hot / Risk technical escalations from the region or other theaters

• Lead case swarming and training sessions for frontline teams

• Willing to work in flexible and varying shift times, including weekends and evenings

Your Experience

• More than 8 years of customer-facing technical support experience

• Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS etc.)

• Experience working with Firewall Central Management Systems

• Experience working with multi-factor authentication security system (tokens, certificates, CAC cards, and similar)

• Working knowledge of Security services (IDS/IPS, Firewalls etc.)

• Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required

• Excellent English written and verbal communication skills are required

• Experience with Windows , Linux and MAC OS is a plus (Debugging, Editing Registries, Plist etc.)

• Experience with Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products is a plus

• Willing to work in flexible and varying shift times including weekends and evenings is a plus

• Travel to customer sites in the event of a critical situation to expedite resolution as required (if needed) is a plus

You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

All your information will be kept confidential according to EEO guidelines.

Covid-19 Vaccination Information for Palo Alto Networks Jobs

• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
  • The job requires accessing a company worksite
  • The job requires in-person customer contact and the customer has implemented such requirements
  • You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a Domain Consultant (pre-sales) for Cortex, an Autonomous Security Platform, you will be the expert for our modern SOC solution within our offerings with a focus on enterprise accounts and our key MDR partners.

Your award-winning portfolio includes Cortex XDR (Extended Detection and Response platform across endpoints, network and cloud), Cortex XSOAR (Security Orchestration, Automation, Response & Threat Intel Management), Cortex Xpanse (Attack Surface Management) and Cortex XSIAM (AI-driven platform for the modern SOC).

You are the “go to” person for customer interactions that exceed standard systems engineering support requirements. Your role is one of technical mentorship – working with Account Managers to build integrated solutions for our client’s unique environments. With your colleagues, you will displace competing technologies, and build market share within your targeted list of major accounts in your focus region, and most importantly, help your client through the journey for a safer world, as our product integrates to build secure digital transactions. This position is not limited to a physical Palo Alto Networks office location, but instead covers a particular market for our sales prospects.

Your Impact

• Present to customers as our expert at all levels in the customer hierarchy from technician to manager
• Lead Proof of Concept (PoC) projects for prospective customers and partners
• Help our key MDR partners build and develop further their services around Cortex solutions
• Architect solutions which will help our customers strengthen and simplify their security posture
• Lead conversations about industry trends and emerging changes to the security landscape that every customer needs to be aware of and planning to deal with
• Discuss, with credibility, competitive offers in the marketplace and positions ours as the best one
• Lead and support customer demonstrations that showcase our unique value proposition
• Respond effectively to RFIs/RFPs while serving as the main technical point of contact
• Responsible for a solution sales-based quota and successful deployments of Cortex products
• Collaborate with field & channel sales teams to recommend and develop customer solutions

Your Experience

• Cybersecurity expertise with proven experience of SOC technologies is preferred (Endpoint, SIEM, SOAR etc.)
• Client facing experience, preferably in a pre-sales/sales engineering role
• Experience working with enterprise customers, demonstrating positive can do attitude with a client-centric approach and problem solving skills
• Networking, DevOps and Scripting (Python) are preferred
• Willingness to travel to meet customers in the CEE/SEE regions
• Strong presentation skills in Romanian and English (written & spoken)

All your information will be kept confidential according to EEO guidelines.