דרושים Consulting Director - Unit ב-Palo Alto ב-India, Bengaluru

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Lead a team of gifted consultants that deliver the majority of a customer’s first services experience from Palo Alto Networks.

• Lead the largest team of consultants within Palo Alto Networks that are globally dispersed.

• Be responsible for the largest contribution margins per project delivered by your team.

• Enable top-talent to significantly enhance their career within Palo Alto Networks through supporting them to take on new challenging roles in other adjacent departments / functions within Palo Alto Networks.

• Shape the delivery methodology for well defined services to drive maximum value for Palo Alto Networks’ customers.

• Be part of the Technical services leadership team to collaboratively define and execute delivery strategy and then execute tactically to deliver upon these the associated strategic objectives

• Partner with stakeholders such as in-region teams, PMO, RMO, Services sales etc to drive organisational goals for Revenue, Margin, Efficiency and Automation

Your Experience

• Have a deep understanding of leading large (100+) , outsourced, teams of Professional Services consultants, on a global basis, with a minimum of 5 years of experience in a global setting.

• Demonstrable experience in building high performing teams where team members feel appreciated and have their talents fully utilised and explored

• Be highly data driven to allow new initiatives and changes to be underpinned on facts and enable a very high degree of staff commitment and support from staff to execute these successfully.

• Must be comfortable to challenge the status quo in a respectful manner to drive to positive disruption.

• Bring a high level of energy and enthusiasm in leading the team and be willing to get with the team to build a deep level of “grass roots” understanding of the consultants tasks and challenges

• 8+ years of experience in leading teams of technical consultants in either a delivery or pre-sales setting where experience with both is preferable.

• Excellent stakeholder management skills where staying true to the mission of PAN is paramount to the objectives of you and your team.

• Experience in leading culturally diverse teams and in particular have experience with leading teams in India on a remote basis.

• Excellent vendor management and relationship building skills

• Solid financial acumen and experience in running a 10M+ P&L

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Join a new emerging team who is going to be part of Palo Alto’s Unit 42, Working closely with global customers providing the best security in the market
• Own an incident lifecycle from outbreak to full remediation
• Provide critical feedback to the different product, research and engineering and threat hunting teams to help improve the products for the entire Palo Alto Networks’ customer base
• Work closely with Security Research, Threat Intelligence and Threat Hunting teams to remediate and detect new emerging threats
• This position requires flexibility to work primarily during morning and afternoon hours however, occasional night shifts may be required depending on business demands

Your Experience

• 3+ years of experience in a multi tiered SOC/IR is a must
• Experienced with Technologies such as EDR, SIEM, SOAR, FW
• A well established familiarity with attack trends and vectors
• Excellent written and oral communication skills in English
• Some degree of Malware Analysis or equivalent military experience - An advantage
• CEH / CompTIA CYSA+ certifications - An advantage
• Hands-on experience with Cortex XSOAR or Cortex XDR - An advantage

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

Your role will centre on relationship management to achieve measurable results in increased revenue, market share, and depth within each sales segment. Your success will span the creation and execution of unique business plans in your region, in partnership with other Palo Alto Networks core sales organizations and channels.

• Business Development : Directly drive revenue by exceeding bookings goals for assigned partners and new initiatives
• Find and generate new customers, while also growing existing accounts and partnerships.
• Identify, create, and implement a comprehensive account strategy to develop new business and drive expansion growth with enterprise customers across your territory
• Scope, negotiate, and close enterprise contracts to exceed all bookings and revenue targets.
• Establish access and create positive business relationships with key executives and senior-level decision-makers
• Develop new accounts and/or expand existing accounts within the region
• Apply your knowledge of the cybersecurity industry, market landscape, technology, and products to educate prospective and current customers on the business value of Unit 42’s offerings and services.
• Develop relationships with select partners in your region to leverage their account presence and drive new growth and further penetration of Expanse’s solutions
• Maintain accurate and up-to-date account intelligence in SFDC, including regular forecasting of business opportunities to Sales and executive leadership
• Proactively identify up-sell opportunities and grow revenue
• Capture and nurture CISO and executive relationships to influence recurring strategic spend and product pull through
• Customer Success : Ensure customers are maximizing their return on investment by owning the customer's on-boarding, adoption, satisfaction, and advocacy across a portfolio of customers.
• Provide high-touch/white-glove customer outreach immediately post-close to shepherd customers through the on-boarding process
• Drive adoption by ensuring customers apply their purchased offering hours in a timely manner.
• Serve as the first line of defense in solving customer support requests, and coordinate and prioritize timely resolutions with consulting teams
• Develop a trusted advisor relationship with customer stakeholders, executive sponsors, and partners to drive cybersecurity solution adoption and ensure they are leveraging the solution to achieve full business value
• Ensure continual communication with customers regarding Unit 42 messaging, current offerings, and events
• Serve as a customer advocate in influencing the service and product roadmap.
• Manage performance metrics such as CSAT, renewal rate, up-sell/cross-sell lead identification, and adoption

Your Experience

• Experience in Business Development and Sales roles within the cybersecurity industry
• Experience in Customer Success with an understanding of the customer journey
• A track record of exceeding sales quotas as a Major/Large Account Manager, Regional Sales Manager/Channel Sales, or Enterprise seller focused on F1000 accounts in high-growth companies
• At least 4 years of experience selling Enterprise Security solutions. This includes SOC security-based products or services, such as Incident Response, Breach Management, Malware/Exploit Prevention, and SIEM. Experience with Subscription or SaaS solutions as a direct contributor is preferred
• Deep understanding of channel partners and a channel-centric go-to-market approach in your region.
• In-depth knowledge of how specific industries might leverage security solutions and the ability to succinctly translate complex technical benefits to solve high-leverage business problems
• Proven track record of managing customer escalations, balancing customer expectations, and negotiating successful resolutions
• Ability to work in a fast-paced environment and multi-task
• Willingness to work flexibly as needed and be flexible for travel

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

Prisma Access™ (formally GlobalProtect Cloud Service) provides protection straight from the cloud to make access to the cloud secure. It combines the connectivity and security you need - and delivers it everywhere you need it. Using cutting-edge public and private cloud technologies extending the next-generation security protection to all cloud services, customers on-premise remote networks and mobile users.

This role is located at our Santa Clara, CA headquarters.

Your Impact

• Design, develop and implement highly scalable software features on our next-generation security platform as part of our Prisma Access

• Work with different development and quality assurances groups to achieve the best quality

• Suggest and implement improvements to the development process

• Work with DevOps and the Technical Support teams to troubleshoot customer issues

Your Experience

• At least 6+ years of development experience

• Experience in developing services in the cloud/Kubernetes

• Experience with building data pipelines and analytics pipelines using like dataflow, pubsub, GKE

• Strong understanding of message queuing, stream processing, and highly scalable ‘big data’ data stores

• Experience with RESTful interfaces and Build Management tools (Gradle, maven)

• Experience in continuous integration and design

• Experience with Test-Driven Development

• Experience with distributed computing and object-oriented design and analysis

• Strong understanding of microservices-based deployments with the ability to design services

• Showcase your ability of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, peer review, and operations

• Familiarity with Agile (e.g., Scrum Process)

• Familiarity in Big Data technologies like Hive, Kafka, Hadoop, SQL, developing APIs

• Familiarity working with GCP or other Cloud platforms such as AWS and Azure

• High energy and the ability to work in a fast-paced environment with a can-do attitude

• Enjoys working with many different teams with strong collaboration and communications skills

• Fast learner and eager to absorb new emerging technologies

• M.S./B.S. degree in Computer Science or Electrical Engineering

We define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $0 - $0/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Technical Leadership & Hands-On Contribution:

  • Serve as the top technical expert for the IT licensing platform, capable of diving into code (Java, C#) to troubleshoot complex issues, review architecture, and provide technical guidance to the teams.

  • Drive the technical roadmap, architectural decisions, and the adoption of modern development practices (e.g., microservices, cloud-native architecture).

  • Champion the use of AI technologies to enhance the software development lifecycle (SDLC) and improve platform capabilities.

• AI Development and Integration:

  • Directly contribute to and oversee the development of applications and systems using AI technologies to automate and optimize IT licensing processes, such as predictive analytics for license usage and anomaly detection for compliance risks.

  • Champion efficiency gains in the SDLC by leveraging AI tools, including AI-assisted code generation, automated testing, and intelligent monitoring systems.

• Team & People Management:

  • Lead, mentor, and grow a team of software engineering managers and engineers.

  • Foster a high-performance culture of accountability, collaboration, and continuous learning.

  • Oversee talent acquisition and development, including hiring, training, and performance management for a globally distributed team.

• Operational Excellence:

  • Instill a strong DevOps mindset and a focus on operational excellence.

  • Be responsible for the reliability, scalability, and availability of the licensing platform.

  • Implement and manage monitoring, logging, and incident response procedures to maintain a high level of operational health.

• IT Licensing & Stakeholder Management:

  • Act as the subject matter expert on software licensing models (e.g., perpetual, subscription, SaaS) and software asset management (SAM) best practices.

  • Collaborate with finance, legal, procurement, and vendor management teams to optimize software spend, manage vendor relationships, and ensure license compliance.

  • Provide strategic guidance on licensing strategies and tools, presenting recommendations to senior leadership.

• Cross-Geographic Collaboration:

  • Work closely with engineering and business teams in different time zones (e.g., U.S., Europe) to align on priorities and deliver cohesive solutions.

  • Be a cultural ambassador, promoting effective communication and seamless collaboration between the Bangalore team and other global offices.

Your Experience

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

• 15+ years of experience in software engineering, with at least 5 years in a leadership role managing multiple teams.

• Proven experience leading and scaling engineering teams in a geographically distributed model, specifically with offshore or global delivery centers.

• MUST HAVE: Hands-on experience managing systems with complex integration and leading complex data migration and integration projects.

• Hands-on, practical experience with AI development, including building applications and systems that leverage AI technologies.

• A demonstrated track record of championing and implementing AI tools to improve the efficiency and quality of the software development lifecycle.

• Deep hands-on technical expertise in Java and C#, including a strong understanding of modern frameworks, design patterns, and distributed systems.

• Demonstrable experience with software asset management (SAM), IT licensing, and vendor management.

• Strong knowledge of operational excellence, including DevOps, CI/CD, cloud technologies (e.g., Azure, AWS), and observability tools.

• Excellent communication, interpersonal, and presentation skills. Must be able to articulate complex technical concepts to both technical and non-technical stakeholders.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Recruit and hire new Domain Consultants into the team, hiring the best talent in the industry
• Work with your peers to develop a Domain Consultant training curriculum
• Mentor, train, and review Domain Consultants on your team, keeping them engaged and successful in their careers
• Develop relationships with the Solutions Consultant Managers, Regional Sales Directors, and their teams to ensure full technology coverage in key opportunities
• Lead your team to innovate and iterate to drive high technical validation and PoC win rates for Cortex solutions, while reducing technical validation and PoC timelines
• Provide effective technical leadership in customer interactions to include sharing security operations trends and standard methodologies employed by other customers to actively be part of the selling process
• Provide Domain Consultant expertise and fill in for existing team members if there is a resource conflict or vacation coverage challenge
• Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO
• Lead conversations focused on industry trends and emerging changes to the security landscape
• Discuss competitor offerings in the marketplace and positions ours as the best solution
• Support your team in documenting HLD (High Level Design) and key use cases to ensure proper implementation and value realization of Palo Alto Networks solutions
• Review and guide your team’s technical validation plans including POV (proof of value) test plans and customer readiness/requirements
• Build and maintain relationships with key customers to solidify reference accounts and to assist the account teams with defining plans to drive more business
• Act as an escalation point for pre-sales and collaborate with post-sales teams for issues that arise
• Work with product teams to build requirements and roadmap development plans for our Cortex customers
• Maintain an understanding of competitor selling strategies and technologies
• Up to 50% travel within assigned region

Your Experience

• 10+ years experience leading customer-facing pre-sales engineering or solutions architect teams
• Domain expertise in the areas of SIEM, SOAR, SOC, and/or endpoint environments
• Domain expertise in the areas of public cloud architectures, cloud native security models, CI/CD, DevOps, firewalls, and other security technologies both from a technology and a business driver standpoint
• Industry knowledge of application development, cloud, security operations market trends
• Experience delivering comprehensive security solutions
• Strong communication (written and verbal) and presentation skills
• Experience in leading large teams, allocating resources, managing engagements and resource efficiency
• Proficient in English

Covid-19 Vaccination Information for Palo Alto Networks Jobs

• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if: The job requires accessing a company worksite
• The job requires in-person customer contact and the customer has implemented such requirements
• You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Join a new emerging team who is going to be part of Palo Alto’s Unit 42, Working closely with global customers providing the best security in the market
• Own an incident lifecycle from outbreak to full remediation
• Provide critical feedback to the different product, research and engineering and threat hunting teams to help improve the products for the entire Palo Alto Networks’ customer base
• Work closely with Security Research, Threat Intelligence and Threat Hunting teams to remediate and detect new emerging threats
• This position requires flexibility to work primarily during morning and afternoon hours however, occasional night shifts may be required depending on business demands

Your Experience

• 3+ years of experience in a multi tiered SOC/IR is a must
• Experienced with Technologies such as EDR, SIEM, SOAR, FW
• A well established familiarity with attack trends and vectors
• Excellent written and oral communication skills in English
• Some degree of Malware Analysis or equivalent military experience - An advantage
• CEH / CompTIA CYSA+ certifications - An advantage
• Hands-on experience with Cortex XSOAR or Cortex XDR - An advantage

All your information will be kept confidential according to EEO guidelines.